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Boston Marriott Long Wharf

#26 of 78 Hotels in Boston
Certificate of Excellence
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296 State Street, Boston, MA 02109
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Boston Marriott Long Wharf
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1,328 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Marriott Long Wharf a few times, over the last several years, each time has been a pleasant experience. This time was no exception. What a great property & wonderful staff! The extra attention paid to make the guest feel comfortable was greatly appreciated. I have to say, I travel a fair amount and this hotel... More 

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Concord, New Hampshire
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Marriott Long Wharf is our favorite Boston hotel. The facility itself is top notch, with it's cleanliness, comfortable furnishings, best beds of all hotels and one of the strongest points is the staff! On this trip as well as all in the past, we never came across one staff member with the least bit of a grudge or bad... More 

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madison, wi
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First stay here. Very clean. Rooms with nice views. Terrific workout facility with nice pool for kids. Close to North End for all the cannoli lovers in the world(Try Modern Pastry on Hanover). Boston is such an easy town to get around in, that having the luxury of a waterfront view in no way hampers your ability to get to... More 

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Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Tmp56 – Thank you for your excellent review. You it on some of our popular themes that make us a destination in Boston – clean rooms, nice view, convenient location, an excellent fitness facility with an indoor pool for the kids and even cannoli’s in the North End. Modern and Mike’s get all the fame, but next times you’re... More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely room, great staff and excellent concierge lounge. We had a lovely view of the harbor. Short walk to several historical attractions including Faneuil Hall and it is near some very fine restaurants and shops.

Was this review helpful? Yes 2
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Marlene H – Thank you for choosing Marriott Long Wharf for your 1st Trip Advisor review. Thank you for taking the time to share your experience with the world. I am glad that we were able to exceed expectations in regards to room, quality staff and an excellent Concierge Lounge. I hope that you choose us again when returning... More 

BROCKTON, MASS.
Contributor
16 reviews 16 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just returned from a weekend stay here. Room clean, staff friendly. Breakfast buffett every morning very good. Great Location near everything. Had room on 5th floor facing the New England Aquarium. Only bumer was that we had two full beds.

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Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Firewalker – Thanks for the review on TripAdvisor and choosing us for your get-a-way weekend. I am sorry for the disappointment with the 2 double beds in the room. Depending on the volume of business when we are fully reserved we are at a disadvantage of having a surplus of kings or double beds. As you know, all Marriotts... More 

WDC
Top Contributor
87 reviews 87 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel!!! It's the only place I stay when travelling to Boston. The staff is super accomodating and welcoming from the doormen to the front desk to the bartenders - all are supberb and the location can't be beat - walking distance to the North End.

Was this review helpful? Yes 1
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear GD77 – Thank you for your excellent review. I appreciate especially mentioning the Doorman, Bartenders and Front Desk associates. They really work hard to be brilliant hosts and ensure our guests take away lasting memories. I look forward to your return visit. More 

New York
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had adjoining rooms for a bachlorette party. Rooms were decent with a sofa sleeper and a king size bed. The only complain we had was the fridge never got cold. Everything we put in the fridge was just above being warm. Great water pressure. Not very noisy in the halls. Close walk to Quincy Market and the wharf.

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Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear CJM1958 – Thank you for the review. I am sorry to disappoint, the “room coolers” are not refrigerators but insulated boxes that keep cold items cool. The big difference is that the unit has no compressor or refrigerant. The coolers were substituted for fridges because there was no ventilation provided in the case goods during the last renovation. We... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved this hotel location, staff and room. We had a view of the harbor and it was quiet and clean. The pool and gym facilities are terrific plus a nice outdoor terrace. Jump downstairs and try their chowder..wicked good! Walking distance to the North end with amazing Italian restaurants. There is a great wine and beer store with top shelf... More 

Was this review helpful? Yes 1
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear MainahtoPennslvainah – Thank you for your great review on TripAdvisor and staying with us. It appears you squeezed a lot in and really made the most of your stay with us at Long Wharf and in Boston. Thank you for visiting Waterline; it is a hidden gem in the city. The outdoor deck and the best views in the... More 

pattaya
Top Contributor
52 reviews 52 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Elaine checks us in with a friendly smile, recognition of my Platinum status...gave us a lovely, up graded room, overlooking the harbor ...Room was spacious, and comfortable...Concierge Lounge was outstanding....This hotel is perfectly located for Boston site seeing ....great restaurants all around...great staff...highly recommend...

Was this review helpful? Yes 1
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear JRBlack – Thank you for the very positive review. You hit on a few of our best attributes – our great location and friendly, competent staff. I am happy that we were able to accommodate the Platinum upgrade and that you enjoyed the Lounge – it really has the best views of the Boston Harbor for sure. Hope to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We went to dinner at the restaurant and could not have better service. Michael Pratt was our wait staff this day as well as on a prior visit. Hang on to him as he is personality plus. We remembered him from our first trip. We will always come back here. The exceptional service begins when we park the car. I... More 

Was this review helpful? Yes 1
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear knicastro2000 – Thank you for the excellent 5 star review. I will be happy to celebrate with Michael and his fellow associates on a job well done. He is clearly a superstar at Long Wharf and has been for decades. I appreciate your continual patronage and hope to see you back very soon. More 

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