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Boston Marriott Long Wharf

#26 of 82 Hotels in Boston
Certificate of Excellence
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296 State Street, Boston, MA 02109
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Boston Marriott Long Wharf
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1,381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport Beach, California
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A friend recommended this property - and boy was he right! First, the location is superior. You can walk to many interesting sites - but this is also a local tourist trolley drop point, so almost anything you can't walk to, you can take the hop-on, hop-off trolley to. Or, you can take the subway. Unfortunately, the subway station just... More 

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Boston, Massachusetts
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Do you want A comfortable bed , Do you want a great view ? Do you want your choice of sights to see and bars to drink at? How about great food does that matter to you ? If so look no further then this hotel. !!!! The room was small but bed was awesome ! It is smack dab... More 

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Washington DC, District of Columbia
Level Contributor
184 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is actually 5 stars! The T, acquarium, restaurants, bars, 7 eleven, parking lot..all at walking distance. The hotel is pretty comfortable. The pool so so as well as the jacuzzi. Service is great. Depending on your reason to travel, try to get your meals outside of the hotel.

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Maine
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here several times on business trips to Boston for many years.This is one of my favorite hotels! The valets out front are wonderful. The staff is always courteous and accommodating. Excellent location! Able to walk to many different restaurants plus many sight seeing opportunities close by. Love the fact I can get outside quickly for some fresh... More 

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Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Tibmar – thank you for your perfect review of the Long Wharf. It really says it all and is a great recommendation. I am thrilled that the staff truly makes the difference. They work hard to be brilliant ambassadors for us. I hope to have you back with us soon. More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 6 days ago NEW

I've been a long time Marriott Platinum member. I've traveled with my wife and 3 little kids using rewards points on numerous occassions in various cities over the years and my family has always been treated great by Marriott. In most cases we are upgraded to suites because of the size of our party. This time I was offered a... More 

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Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear JMH614729 – I appreciate you reviewing the Marriott Long Wharf on this past visit. I also do want to thank you for your tremendous loyalty to the Marriott Brand over the years. As this format is anonymous, I can’t speak specifically as to what happened. But I do certainly apologize to you for the disappointment that we caused you.... More 

FL
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The place to stay in Boston. So close to many activities for all ages. Hotel is top notch, service, cleanliness and helpfulness. . Being on the water is an added plus and the pool and health club are worth checking out. Would certainly return.

Was this review helpful? Yes
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear FIBrokenankle – Thank you for a great 5 star rating on TripAdvisor. I appreciate the praise for our service, cleanliness and helpful associates. I am glad they made it brilliant for you. The pool and the fitness facility are unrivaled so are the views of the Boston Harbor from the pool deck. I trust you will be with us... More 

Phoenix
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

First, it should be said that the location of this hotel is top-notch. We were within walking distance to pretty much everything and it was incredibly convenient. The views were also tremendous from the hotel. However, this hotel is expensive! ($300+ p/night!) And the rooms do not merit that price. Our room was very small; it was nice, but very... More 

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Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear phoenixgirl2 – Thank you for the comments regarding your most recent stay with us. I do believe that guest feedback is invaluable to our development. I am sorry that we disappointed you and didn’t necessarily present a level of customer service that we have been known to achieve at a consistently high level. Unfortunately taxi cab organizations in Boston... More 

Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Travelled with 2 of our 4 children(ages 11 and 16) and husband. Met family staying in Beacon Hill. The location was the best. Next to Faneulia Hall and North End. The staff was sooooo friendly and the room small but typical for a big city. We parked at Alewfe station and took the T into Haymarket to save money on... More 

Was this review helpful? Yes 1
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Marilyn B – Thanks for the great commentary regarding your stay. I am grateful that you selected the Marriott Long Wharf for your first review. I am glad you found a work around for parking, pretty ingenious and perfect solution if time allows. I am happy that the staff truly made it brilliant for you. Please visit us again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 days and 2 nights, not my first time at this hotel. The staff is very helpful and greet you with a smile and hello. The concierge made reservations at some fine rstaurants and was very helpful on breakfast suggestions. The room was very clean and comfortable. Even though check in time is 4, our room was ready... More 

Was this review helpful? Yes 1
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Photographerloree – Welcome to the TripAdvisor community. Thank you for making Marriott Long Wharf your first review. I am honored by your great review. I am glad we were able to get you settled early so you could enjoy our great city. I agree 100% a smile goes a long way in customer service. Hope to welcome you back... More 

Millville, DE
Level Contributor
151 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

I wanted to meet an old client and attend a Red Sox game without breaking the bank and this hotel is great for the purpose! It is perfectly located in the middle of the vibrant harbor area surrounded by sightseeing tours, bars and restaurants although not that convenient to Fenway. Reception was quick and efficient although not that friendly or... More 

Was this review helpful? Yes 1
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear bankruptcy – I appreciate the stellar review. My apologies about the lack of friendliness at check in - maybe it was your Yankees’ hat that you were wearing! But seriously, our front desk team is loaded with some of the best in the business as attested to by so many reviews here in TripAdvisor, I’m sorry that we disappointed... More 

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