Empowerment. That's the key word here. The Marriott management at this hotel has empowered their staff to assist guests in overcoming problems the guests encounter. Because the staff are given the power to help you, this is a great hotel to stay at. How many times have you been treated badly by a customer service rep who was wearing a... More
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- Also Known As:
- Boston Marriott Copley Place Hotel Boston
- Marriott Boston