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All 77 Boston hotels

Boston Marriott Copley Place

3.5 of 5 Hotel   |   110 Huntington Ave, Boston, MA 02116 (Back Bay)
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Ranked #49 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed 2 days ago
DelawareCrew Delaware
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1,643 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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English first
Saint Louis, MO
2 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

The hotel fell below my expectations in several areas. Although the staff I encountered were always pleasant, the maintenance and overall operation of the hotel is lacking. there are basically two banks of elevators, local 1-27 and Express 1, 27 - top. It is not an exaggeration that waiting times were in excess of 20 minutes to go up or... More

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5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is situated in the center of all the action of the Back Bay area! Convenient to much shopping, restaurants and other tourist attractions. I especially liked the way it is connected to the Copley Place Shopping center. There's something for everyone here! The rooms are very nicely appointed. The staff very professional, courteous and helpful. The only issue... More

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Bowie, Maryland
Top Contributor
55 reviews 55 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed three nights at this Marriott. The location was great! Within walking distance to Fenway and Boston Common with a great mall directly across from the hotel. The duck tours depart across the street and the staff were very friendly and helpful. The rooms were clean and city-sized (bigger than NYC but smaller than a "regular" room). It's so... More

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Memphis, Tennessee
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here as part of the a conference with 800+ people. It was a very comfortable hotel in a very convenient location. The only real problem was the elevators. I waited for one to go from the 9th floor to the lobby for 15 minutes. Several of the other people waiting took the stairs down 9 floors because they... More

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12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The hotel is in a convenient position in Back Bay and has good facilities...BUT I resent being charged nearly $30 for s short phone call to the UK when my phone failed, and around $18 for "extra fast" broadband. But the worst thing was the no/slow of the lifts. We, and all other guests were fuming when having to wait... More

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear Mark, Thank you for taking the time to write a review of our hotel. I was pleased to learn that you enjoyed its great location. I was at the same time disappointed that you feel that other aspects provided a negative impact. As you correctly stated, we are currently involved in an elevator modernization project which may slow the... More

Falmouth, Massachusetts, United States
Top Contributor
56 reviews 56 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is the perfect location for a weekend stay in Boston. It is with walking distance to everything that is good in Boston-Copley Plaza, the Prudential Center, Fenway Park, The Public Garden, Boston Commons, the State House, Fanuel Hall/Quincey Market and the North End. The rooms are small but clean and well equipped. Views are good from any side.... More

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Pittsburgh, PA
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is a typical Marriott in layout. Marriott is usually my preferred brand. This particular has some issues that need to be addressed.The elevators are TERRIBLE. They don't come, and on a recent conference, many were left waiting 25 minutes waiting for an elevator. The first night there, they cut the power during the night without making it clear... More

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear Mr. Schaap, Thank you for staying with us and thank you also for taking the time to write a review about our hotel. Your comments are important to us. I am sorry to learn that your stay was less than satisfactory for the reasons you listed. Please feel free to contact me if you would like to further discuss... More

East Lansing, MI
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Attended a big national conference here. Agree with all other reviewers that the elevators are terrible - there's a big sign asking for forgiveness, so I think it's being worked on. The good news about that is that I kept running into people I knew while waiting! Room is very clean and modern, I had a great view (30th floor).... More

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Fort Lauderdale, Florida
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was staying in Boston for a convention at the Hynes convention center. For the purpose of work this is a great location. You can cut through the mall to get to the convention center without a problem. I was fortunate enough to have some time to explore Boston as well. And this is an excellent location. You are within... More

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Boston, Massachusetts
Top Contributor
99 reviews 99 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Marriott for a conference and it appears that they do a lot of conference business. In the lobby there were many conference attendees and flight crews. The rooms were pretty basic, small as one would expect in a city hotel but well maintained and very clean. The elevators are terrible! It literally took 15 minutes for... More

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Additional Information about Boston Marriott Copley Place

Address: 110 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Boston Marriott Copley Place 3.5*
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston

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Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#35 Family Hotel in Boston #37 Romantic Hotel in Boston #46 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 
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