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All 77 Boston hotels

Boston Marriott Copley Place

3.5 of 5 Hotel   |   110 Huntington Ave, Boston, MA 02116 (Back Bay)
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Ranked #46 of 77 hotels in Boston
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
SRCEBC Nantucket, Massachusetts
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1,541 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nantucket, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We decided at the last minute to take a trip to Boston and was surprised on marathon weekend that we could still get rooms. The hotel is very convenient to everything and satisfied all if needs. We were also able to obtain tickets to a Red Sox game and a Bruins game! Brunch at Stephanie's on Newbury was excellent.

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Thank you for choosing our hotel. We were delighted to host you and appreciate learning that you enjoyed your stay with us. We hope to have the pleasure of hosting you during your next visit to the Boston area. All the best. More

jacy4
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Friendly staff (parking attendant/valets and registration) and mostly clean common areas and rooms. Details are not stellar, including dated and dirty windows, dated electronics/appliances in rooms, and few freebies. The tower affords impressive sweeping views, but the windows are so dirty that it's tough to enjoy the scenery. Wifi costs $13/day for mediocre connectivity, $17 for high speed.

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear Sir/Madam, We appreciate your patronage. Thank you for recognizing our friendly staff, great views, and cleanliness of the hotel. I am at the same time disappointed that you did not enjoy the in-room internet and that the windows in your room were not clean. The later are cleaned during certain times during the year and it is possible that,... More

omaha
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here two nights for a convention. Here are my quick impressions: 1. Location was great. Quick indoor access to two malls. Walking distance (2 miles) to North End, Faneuil Hall, TD Garden and major attractions. 2. Elevators were bad. Good luck if your trying to go up after a lot of folks check-in, or when a lot of people... More

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JohnR3924YC, Manager at Boston Marriott Copley Place, responded to this review

Dear Sir/Madam, Thank you for staying with us. Thank you also for enjoying our great location. I am sorry that you did not feel the same about the room you stayed in. That is unsual since they were renovated a little less than 2 years ago. Regarding the elevators, we are currently engaged in a modernization project which, at times,... More

Baltimore, Maryland
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, excellent staff, very good food . Sadly the only restaurant is a huge sports bar so quiet is out of the question. Rooms were nicely appointed and comfortable. the main drawback is the speed of the elevators. Anything until 10 minutes was a plus. They say that there is work being done on them. Once completed , it... More

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Dunstable
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my BFF's for a conference for 2 nights. Service was excellent and the rooms were spotless. Mark, the Conceirge, suggested a great breakfast place down Huntington called Thornton's that was delish. We ate there both mornings. Cab service was quick and all personnel we polite and respectful. They do charge for internet. Odd, but true and they... More

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Greetings, Thank you for your comments and thank you for staying with us. We look forward to hosting you again during your next trip to the Boston area. All the best. More

Knoxville
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

So when I come to Boston, which is frequently, I usually stay at the Liberty Hotel. This trip I am meeting family and have a function at the Marriott so I decided to stay here out of convenience. I prefer small boutiquey hotels to crowded convention center hotels because of the personalized service, uncrowned elevators and nice touches in the... More

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear Lisa, It was our pleasure hosting you, and I am delighted that Lisa and Marc surpassed your expectations. Thank you for yor comments. We hope to have the pleasure of hosting you again. All the best. More

Springfield, Massachusetts
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked Marriott Copley for my daughter's 16th birthday. When I booked the room, I made it clear that I needed 2 double beds. I actually said if I can't have 2 beds I will book elsewhere. So I was surprised upon check in that they were giving me a king room with one bed. I told the clerk my... More

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear sir/Madam, Thank you for choosing our hotel and I am sorry that you feel that your interactions with the manager were not satisfactory. Your comments have been addressed with my staff. I am at the same time pleased that you enjoyed your room and the location. Regarding the elevators, we are currently engaged in a modernization project which, once... More

Frisco, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Marriott Copley Plaza is nice hotel in a great neighborhood. Room was great as well the service I received. Food was ok at the hotel, but would recommend walking to one of the locals to get a better flavor for Boston. Big plus, Starbucks on the 2nd floor.

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JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear Robert, Thank you for staying with us. Our goal is to provide high levels of customer service and I was delighted to learn that you experienced exactly that. Thank you also for enjoying our great Starbucks location. It was our pleasure to host you. All the best. More

arlington, va
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location in the Back Bay, just above the fancy Copley Place mall. The rooms are typical Marriott fare but this weekend I noticed the bed was super comfy—some kind of down pillow top or sim which was appealing. (We stay here often.) The gym is EXCELLENT—quite rare to have an excellent gym in a hotel. Lots... More

Was this review helpful? Yes 1
NYC
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Look, this is an OK hotel, in an OK neighborhood. Breakfast is incredibly overpriced ($23 for scrambled eggs w/hash browns, coffee, and OJ). But worse than that, the elevators don't work. I am staying on the eighth floor, and I waited ten minutes at a bank of six elevators to get one down to the lobby. Finally, I decided to... More

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Rowena K, Manager at Boston Marriott Copley Place, responded to this review

Dear Guest, Thank you for taking the time to fill out the Marriott Guest Satisfaction Survey via Social Media. I apologize that your recent stay was not satisfactory and appreciate your feedback. I want to thank you for bringing these matters to our attention. Your concerns have been shared with all departments involved. We place great importance on “Making it... More

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Additional Information about Boston Marriott Copley Place

Also Known As:
Boston Marriott Copley Place Hotel Boston
Boston Marriott Copley Place Hotel
Marriott Boston
Boston Marriott
Address: 110 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Boston
#37 Romantic Hotel in Boston
#44 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Boston Marriott Copley Place 3.5*
Official Description (provided by the hotel):
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 
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