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The Omni Grove Park Inn

Certificate of Excellence
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290 Macon Avenue, Asheville, NC 28804
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The Omni Grove Park Inn
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The Omni Grove Park Inn
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2,597 Reviews from our TripAdvisor Community

Traveler rating
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    40
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456
1,230
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Omni Grove Park Inn
See the most recent reviews
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 23, 2014

We just spent our 25th wedding anniversary weekend at the Grove Park, it was phenomenal! The service makes you feel like a Vanderbilt. Our room had great views although the bed was not as comfortable as I'd hoped. Wonderful little shops with lots of local products. The terrace views are breathtaking and we were fortunate with sunny skies and a... More 

Was this review helpful? Yes
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

Thank you very much for choosing us as the destination for your recent milestone celebration. We are so glad that you found your experience to be phenomenal and that the service you received as well as your accommodations and dining experiences were up to your standards. Congratulations on 25 years and we hope to welcome you back in the future. More 

Miami, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2014

Enjoyed staying at this amazing resort. From its history to its decor it's a must visit. Service was good. Layout, amenities, and atmosphere were good too. Spa was amazing. Food and bar were outstanding. Highly recommend.

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Clayton, North Carolina
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 23, 2014

Went to Asheville to visit the area and see the Biltmore estate and stayed here. The staff are all very friendly and helpful. The check-in/check-out process was a little slow due to not enough help behind the desk. Our room overlooked the grounds, with a view to the west and the mountains, very nice. The room was spacious and the... More 

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Senior Contributor
44 reviews 44 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

Everyone needs to stay here. The staff is outstanding. The views incredible. The main lodge rustic and impressive. Then you are underwhelmed by your room. I mean they are nice, but typical of a hyatt, omni, Westin, jw Marriott, etc.

Was this review helpful? Yes 1
Anniston, United States
1 review
5 of 5 stars Reviewed November 22, 2014

We were engaged earlier that evening and I wanted to make the night very memorable so I booked a night at Grove Park. It's history and atmosphere always allured me but I had never stayed there. When the front desk found out we were just engaged, they sneaked up to our room and placed a dish of chocolate-covered strawberries on... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Asheville, NC
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 22, 2014

There's a high charge for everything. Room is substandard, food overpriced, and parking is expensive and not convenient. They did not even get my reservation correct and this took a VERY long time to resolve.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

Thank you for providing feedback about your stay with us. We are sorry that you thought the accommodations you booked did not meet your expectations and believed our rates to be overpriced. We review our pricing structure on a daily basis to ensure that we are competitive with similar resorts in the area and will continue to ensure that we... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2014

I have visiting during the holidays many times over the year and loved it. This time however, there seemed to be about 1/2 the number of displays and the Christmas atmosphere is lacking. We use to love to get in the sleigh for a photo and the grand lobby tree was also missing this year. Wasn't the same...

Was this review helpful? Yes 2
Bethel, North Carolina
Top Contributor
60 reviews 60 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 21, 2014

This was our first trip in a couple years, and the first since Omni took over the property. Loved the upgrades to the the Vanderbilt wing. Room was quite pleasant and sufficient for our family of four. Also, really liked the new lobby set up with the very spacious front desk - nice upgrade.

Was this review helpful? Yes
High Point, United States
1 review
5 of 5 stars Reviewed November 21, 2014

This was my first visit to the GPI. We went to see the Gingerbread House display and to visit the surrounding charm of Asheville. It could not have been better. Sitting in front of the huge fireplace early in the morning set the tone for the rest of the day! The staff is extremely accommodating and friendly. The hotel is... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Marathon, Florida
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 20, 2014

Having had the pleasure of attending the International Gingerbread House Exhibit at the Grove Park Inn for years, it was such a disappointment to take two dear friends for their first experience this year. Always a crowning jewel in our holiday festivities - this year was extremely disappointing. Whether it is the result of Omni's purchase/management of the Grove Park... More 

Was this review helpful? Yes 3
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

Thank you for visiting our resort to view the gingerbread house display and providing feedback about your visit. We have made a few changes over the years including removing some of our furniture and spreading the displays out more across the resort in an attempt to alleviate the congestion that can occur. We are proud to say that this year... More 

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