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The Omni Grove Park Inn

Certificate of Excellence
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290 Macon Avenue, Asheville, NC 28804
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The Omni Grove Park Inn
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The Omni Grove Park Inn
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2,600 Reviews from our TripAdvisor Community

Traveler rating
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    530
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456
1,233
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
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There are newer reviews for The Omni Grove Park Inn
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Florham Park
1 review
5 of 5 stars Reviewed December 21, 2014

Beautiful, romantic historic hotel. Great spa experience. I got a conference rate, otherwise a bit pricey but worth it (have paid full rate for other visits). Asheville has a number of great restaurants and don't miss a visit to the Vanderbilt estate, Biltmore House.

Review collected in partnership with Omni Hotels & Resorts

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Charlotte
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 20, 2014

This was the actual letter I sent to the Loyalty Ambassador and a Hotel Manager: The resort is beautiful, the views and food are amazing, and your staff is extremely friendly. Unfortunately, I had so many issues with my stay, that I know I won’t return for pleasure. Day 1 – Check-in: The refrigerator had someone else’s food in it.... More 

Was this review helpful? Yes 3
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

Thank you for staying with us recently and providing a detailed account of your time with us. We are very glad that you found our resort to be beautiful and enjoyed our culinary offerings as well as the service you received from our staff. We are sorry that you found your room to fall short of your expectations. We are... More 

hmseminole
Top Contributor
115 reviews 115 reviews
24 hotel reviews
91 helpful votes 91 helpful votes
1 of 5 stars Reviewed December 20, 2014

This hotel was very disappointing. You get a small room for $300 a night that needs to be updated desperately. There were stains on our pillow shams and duct tape holding the tile down in the bathroom. The rooms are extremely small with double beds. We tried to get a different room, but the staff did not even try to... More 

Was this review helpful? Yes 7
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

We appreciate you staying with us over the holidays and providing us feedback about your experience. We are very sorry that you felt your room did not meet your expectations. Due to the sold out nature of our resort over the past few weeks, we've been very restricted in our ability to move guests around. We've passed along your feedback... More 

Belmont, United States
1 review
5 of 5 stars Reviewed December 20, 2014

My wife and I choose a spa resort in the NC/SC area each year around Christmas as our present to each other versus gifts. We've been to the Grove Park several times over the past 10 years and this last time was our best experience. The service and restaurants have improved over what was really good already. The Vue restaurant... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

Thank you very much for being a repeated guest of ours and recently for staying with us for your Christmas present trip and then providing feedback about your experience. We are so glad that you've found the experience we provide to have gotten better over the last 10 years to give you the best trip ever this past time. We... More 

Christchurch, New Zealand
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 19, 2014

The location is magnificent, with views of the valley around Asheville and the mountains around the valley. We paid a little extra for a mountain view room, and we thought it was worth it. The room itself was just OK, though, with a tiny bathroom - not the room we were expecting from a luxury hotel. We were also not... More 

Was this review helpful? Yes 3
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

Thank you for staying with us and taking the time to provide feedback about your stay. We are so glad that you liked our location and your accommodations. We do apologize, however, for not efficiently communicating all of the associated costs that appear to have caught you off guard when you received your bill. We try very hard to ensure... More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

world class panoramic view of the mountains at this historic hotel and resort, golf course on site along with three indoor and outdoor tennis courts, sports complex also offers table tennis and pool tables, conveniently located to attractions such as the Biltmore house, and downtown trendy Asheville hotel restaurants are enjoyable with the great views, bring your wallet pricey but... More 

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Raleigh, United States
1 review
5 of 5 stars Reviewed December 19, 2014

I would recommend staying in the "traditional" rooms in the main part of the hotel. I enjoyed all of the historic photos/ descriptions along the hallways. If you visit the spa, be sure to go outside to sit around the fire pit.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Lake Toxaway, North Carolina
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2014

This legendary Inn has been wowing people for over a hundred years and they still do an amazing job. Historic and beautiful but also all of the modern amenities. Pricey, but it has beautiful views, excellent service and great restaurants. Truly a mountain classic and the spa is one of the very best in the country.

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Asheville NC, United States
2 reviews
5 of 5 stars Reviewed December 19, 2014

The Grove Park is a bucket-list destination nestled in lovely Asheville. It's charm sparkles particularly during the holiday season when holiday decorations provide a feast for the eye. A stay there provides a memory that will endure for the traveler.

Review collected in partnership with Omni Hotels & Resorts

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Anderson, South Carolina
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 19, 2014

Ok for starters this place is absolutely beautiful. Zero complaints about the hotel itself. The lobby is amazing- 2 huge fireplaces. Elevator attendants. Shops. Restaurants. The back porch view is unreal. I was given 2 nights paid in full as a gift. My complaint- they add on a $35 a day "leisure fee" in addition to parking. So when you... More 

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The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review

Thank you for providing feedback about your recent stay with us. We are very glad that you enjoyed our location and enjoyed the shops restaurants and views. We do apologize that you were not made aware of our $25 Daily Resort Services Charge. This fee grants our guests access to wi-fi, our 50,000 sq. ft sports complex, in-room coffee and... More 

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