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Holiday Inn-Asheville Biltmore West

3.0 of 5 435 Smoky Park Highway, Asheville, NC 28806
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Holiday Inn-Asheville Biltmore West
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Holiday Inn-Asheville Biltmore West
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250 reviews from our community

Traveler rating
    63
    88
    59
    26
    14
See reviews for
76
84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Concord, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location is just minutes from Biltmore Estates. The room was a smoking room on the 6th floor. It was clean, quiet and the beds were comfortable with many pillows. We ate at the restaurant and the steak, salad and bar chips were very good. Also, I MUST recommend the brownie sundae for a late night snack - wonderful! After... More

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Burlington, NJ
Top Contributor
243 reviews 243 reviews
81 hotel reviews
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed at plenty of places, including many a Holiday Inn Express, but just haven't stayed at a Holiday Inn in long time. That said, we were lured by the price and location. With a warm welcome, we were asked when we arrived where we would like our room. We found the property and our rooms clean and in good... More

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KEEDYSVILLE
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location of the hotel was very convenient to the Biltmore Estate. Shopping malls were nearby and also many restaurants were close. The rooms were clean, quiet and also had very comfortable beds. Our room had a jacuzzi in the bathroom with doors behind the jacuzzi that opened up into the bedroom. Definitely would stay there again and got an... More

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Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello Faye G, We are so glad to hear that you enjoyed your stay in our king suite! Thank you for letting us and others know how much you liked our location. We look forward to seeing you again soon. More

Canberra, Australia
Top Contributor
193 reviews 193 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a couple of nights here. Our room was clean & spacious. There was a problem with a noisy AC unit - we were given a discount to make up for this. Staff at reception were friendly & helpful. Lots of choices for breakfast. We found a back way out of the carpark which made for an easier turn... More

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Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello Jocelyn C, Thank you for taking the time to let us know about your experience during your stay with us. We are glad to hear that our staff was friendly and accommodating, and able to offer you compensation for the inconvenience of the sound of the heating unit in the room. We wish you safe travels and hope to... More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Okay let me preface this review by saying that I mostly travel for business. And when I do, I stay in the best of hotels. Now, in my younger days I stayed in some Holiday Inn Express locations that would give some of my 4, 5 star places a run for the money. I say that so you know I... More

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Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello Parson H, Thank you for taking the time to review our location. We are sorry to hear that we did not meet your expectations and wish you safe travels in the future. More

Clearwater, Florida
Contributor
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Courteous and welcoming staff, nice pool and hot tub area. Beds were comfy, room pretty clean, they have a restaurant, which we have never eaten at, we tend to head to a local restaurant instead. We were on the 6th. floor, stay 4 nights, as soon as the elevators opened onto the sixth floor there is a 'smoke's smell'. Thankfully... More

Was this review helpful? Yes 1
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello petite3, Thank you for taking the time to review our location. It's always great to hear from a regular guest! We are so happy to hear that you enjoy your stay with us, and that you did not find the smoke odor to be a problem on the sixth floor. (We do reserve a few smoking rooms on our... More

Concord, North Carolina
Top Contributor
53 reviews 53 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me first say that I am not a hotel advocate. When visiting an area, I normally rent a condo or home. However, this was a 2 day, 1 night visit, so my husband and I stayed at the Holiday Inn. It looked like an older hotel that has had some nice renovations. It was a good location for the... More

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Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello Teresa S, Wow! We are so glad to hear that we were able to exceed your hotel expectations! Thank you for taking the time to let us and others know how much you enjoyed your experience during your stay with us. More

Duluth
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Picked this hotel partly due to price and location, went to Biltmore Estate. Room was nice, clean, and spacious. The staff that I dealt with were very friendly. No free breakfast due to having a restaurant inside hotel. My main concern is the fact that there is a sign on every exterior door that says "concealed weapons prohibited inside this... More

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Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello Tacomakid01, Thank you for taking the time to let us and others know that you enjoyed your stay with us! While we are sorry to hear that you will not be returning to stay with us because we do not allowed concealed guns on our property, we are glad that we could provide you with an enjoyable stay while... More

Raleigh, North Carolina, United States
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When walking into the hotel the building is designed kinda cool. There is a bar area and a pool/hot tub that give a fun atmosphere. I did not get any use out of it because we were exploring the area, but that was my first impression. Every staff member I dealt with was nice and accommodating. The rooms are a... More

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Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello Sierra D, Thank you for taking the time to review our hotel. We are glad to hear that you enjoyed your stay with us, and that you liked our facilities. (With everything Asheville has to offer, we can definitely understand choosing to spend time in town rather than your hotel, but we do hope you'll have an opportunity to... More

Bethania, North Carolina, United States
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed in Asheville several times in the past three years but this was my first experience at this hotel. Overall, I was impressed with the room I had, especially the size and cleanliness. It was an interior room on the fifth floor overlooking the lobby and pool. The room was quiet though I could hear some noise from the... More

Was this review helpful? Yes
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello RJR1112, Thank you for taking the time to let us know how much you loved your stay with us! We are thrilled to hear that there was so much you enjoyed about your stay. We hope to see you again during your next visit to Asheville! More

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Additional Information about Holiday Inn-Asheville Biltmore West

Address: 435 Smoky Park Highway, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
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Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn

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