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All 59 Asheville hotels

Doubletree Hotel Biltmore / Asheville

3.5 of 5 Hotel   |   115 Hendersonville Rd., Asheville, NC 28803
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Ranked #9 of 59 hotels in Asheville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Dawn R
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  • Reviews (300)
  • Photos (45)
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  • Room tips (43)
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300 people have reviewed this hotel

Traveler rating
    198
    74
    21
    6
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Biltmore DoubleTree staff were phenomenal. They were all polite, attentive and knowledgeable. Great rooms and facilities. Good location within walking distance to Biltmore Village for dining and shopping. Very close to the Biltmore Estate. Terrific River Arts District within a short drive.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

This hotel had the most helpful and friendly staff I have ever encountered at a hotel. Everyone that works there speaks to you when you are out in the common areas. For the past three years we have visited the Biltmore Estate to attend concerts during their summer concert series. I have thought about staying somewhere else for a change... More

Was this review helpful? Yes 1
Cleveland, Ohio
Contributor
17 reviews 17 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here last weekend for 2 days while on a vacation, which included seeing Asheville Beer scene and visiting the Biltmore. Diamond member so me and my partner were placed in the Executive Tower on the second floor. Really enjoyed having a balcony, for which I am now spoiled and want one in every room here-forth! Check in was easy... More

Was this review helpful? Yes
Raleigh,NC
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Doubletree numerous times in recent years. They have always been accomodating to any of my needs but recently I required special considerations for my handicapped daughter. The general manager, Nate, could not have been more helpful the day I made my request.He showed me several rooms to help me reserve the best situation for us.... More

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Jogie - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was great to see that Nate DuPont was able to help you secure the type of accommodations that would make you and your family have a comfortable stay. Our staff prides itself on congeniality and... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spacious rooms, nice setting, good location--but best of all, friendly and helpful staff and a good breakfast! The last ten or fifteen hotels I've been to have had virtually inedible breakfasts--pre-packaged and tasteless. The buffet at this Doubletree is substantial (I sampled only a quarter of the offerings): fresh ingredients, tasty eggs made to order and pretty good coffee (I'm... More

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Panayoti K - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. Is great to see that you enjoyed our breakfast offering. I will be sure to pass on the positive compliments that you addressed to Deb who was their to serve you. Our staff prides itself... More

Cambridge, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was efficient - we ordered a king suite - it was roomy and spacious with a mini frig and micro-wave. The location was great for access to the highway and right near the Biltmore entrance. We took the option that included breakfast and there was great variety - all fresh including eggs multiple ways. We learned at check... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Susan M - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was good to see that you were pleased with the upgrade to one of our suites, and enjoyed the discount offerred in the adjoining restaurant. Our staff prides itself on congeniality and the cleanliness... More

Asheville, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel last week. It was a fanastic stay. We'll definitely be staying here again when we return to Asheville later this year. The only negative part of our experience occurred when we were checking in (around 4 or 4:30 I believe). Our room was not ready when we arrived. Unfortunately, our 11 month old son had... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Michael H - We are glad that we were able to accommodate you and your family at our DoubleTree Asheville during your recent stay to our area. Is great to hear that the staff treated you so well. I will be sure to inform the management that Charles and Gary were especially helpful. Our staff prides itself on congeniality... More

Dunedin, Florida
Top Contributor
74 reviews 74 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel because it was near Biltmore and it looked new in the pictures. The location was perfect but as most Doubletree Hotels it was a remodel. Carpets needed updating in rooms and hallways. They should have done more to update the shower area. Overall it was clean but not the new hotel I expected. The beds... More

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear GatorCindy - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found the location to be pleasing. I'm sorry that you did not feel the hotel was up to date since it went through a complete renovation only a year... More

Asheville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel to any traveler, especially those wanting a close stay to Biltmore Estate, just minutes away. We have stayed several times in the last few years and it has become like home for us.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Paul S - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. Is great to see that you and your wife have returned to our hotel on several occasions. We value all of our guests, but those who repeat with us are truly special. Our staff prides... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is a great value. Very well appointed and the staff is incredibly nice. Beds are really comfortable. Would definitely recommend it. Very close to Biltmore, shopping, restaurants. On the down side, the free wifi barely worked in our room and we had to leave the hotel to make phone calls. Not sure what the walls are made of... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear U1325AOPatricks - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found your accommodations comfortable, and our hotel in a great location near Biltmore Estate. The management is looking into the connectivity of our Wifi. They have it solved in... More

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Additional Information about Doubletree Hotel Biltmore / Asheville

Address: 115 Hendersonville Rd., Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree

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Near Doubletree Hotel Biltmore / Asheville

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Asheville #3 Spa Hotel in Asheville #8 Romantic Hotel in Asheville #9 Family Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 
Number of rooms
197

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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