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Doubletree Hotel Biltmore / Asheville

3.5 of 5 115 Hendersonville Road, Asheville, NC 28803
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Certificate of Excellence 2014
Doubletree Hotel Biltmore / Asheville
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Doubletree Hotel Biltmore / Asheville
Doubletree Hotel Biltmore / Asheville
Doubletree Hotel Biltmore / Asheville
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503 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Portuguese first
  • Any
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5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I checked in to the Double Tree when my trip to visit my mother at Deerfield was unexpectedly extended. I was exhausted and asked for a glass of wine to be sent to my room, and got a call saying a half bottle was cheaper. My brother and sister in law joined me. I stayed for a week. Left on... More 

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Top Contributor
116 reviews 116 reviews
81 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights on a family ski-trip & the hotel is clean, updated, and staff was great. I was plesantly surprised as a prior Diamond member my stays at Doubletree's were not always great....this was nicely updated & things were overall nicely clean. My only recommendation, as with ALL hotels, is that management should really have cleaning include walls... More 

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Boone, NC
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The title says it all. This is by-far the best customer service of any hotel I've stayed at! The staff were very genuine, accommodating, and even saved me a bit of money on hotel expenses. It truly did blow me away how helpful they were. I wish I had gotten names, but the gentleman working the front desk in the... More 

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Brevard, North Carolina
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I had a wonderful experience at the Doubletree in Asheville! From the check in through the check out, everyone was great! The room was comfortable and everything that we needed. The breakfast the next morning was perfect. An omelet that was cooked just the way we wanted it. Highly recommend this hotel!

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Charlotte, North Carolina
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

This hotel and employees was totally awesome. Upon entering the hotel and arriving at the front desk I knew I was in for a great weekend. Dianne and Nate both greeted me with smiles and a warm welcome. Dianne was very pleasant each time she saw me, she was very knowledgeable about the events happening close and even in the... More 

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Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 1 week ago NEW

Excellent hotel for a visit to Asheville. Close proximity to Biltmore property and other activities. Very clean and attentive staff. The breakfast was awesome and enjoyed the Biltmore history displays throughout the hotel. There is a restaurant connected to the hotel and they also have room service. Overall a great option if you're not staying at the Biltmore Inn.

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Atlanta, Georgia
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located within walking distance of great shopping and wonderful restaurants. Steps away from the gates to the Biltmore Estate. The DoubleTree is a wonderful hotel. There is a hint of GreenTea in the air which was soothing.

Review collected in partnership with DoubleTree by Hilton

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West Palm Beach, Florida, United States
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I had to find a hotel for my mother and her dog when my dad was rushed to the hospital. The Doubletree was close to Mission Hospital and I was glad to find out they offer a special rate to family members staying at the hospital. They were so kind to my mother and very sweet to her dog. They... More 

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2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is nice. The service is customary. The prices for an upper tier room are high, but lack services to attend those rates. If you are assigned to go to the rear entrance, be prepared to carry you own bags. There seems to be a disconnect between the front desk and back entrance.

Review collected in partnership with DoubleTree by Hilton

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BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear 181haroldb, Thank you for sharing your feedback about staying at the DoubleTree by Hilton Asheville-Biltmore. We are sorry to hear your experience with us did not meet your standards and we will be addressing the issues regarding bellman service in our executive tower. We do appreciate your business and hope you consider staying with us again. Sincerely, Lauren McDevitt... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Very nice property, clean, well maintained. Wonderful service from front desk staff during my stay as well as from Robert Foster, manager (checked me in as the front desk team was assisting other customers when I arrived). He also helped with a future reservation made and provided great dinner recommendations nearby. Another team member, Wyatt, was very engaging and offered... More 

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Additional Information about Doubletree Hotel Biltmore / Asheville

Address: 115 Hendersonville Road, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree
Hotel Style:
#2 Spa Hotel in Asheville
#2 Business Hotel in Asheville
#7 Romantic Hotel in Asheville
#8 Family Hotel in Asheville

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