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All 59 Asheville hotels

Doubletree Hotel Biltmore / Asheville

3.5 of 5 Hotel   |   115 Hendersonville Rd., Asheville, NC 28803
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Ranked #9 of 59 hotels in Asheville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
TravelPansy Saint Louis, Missouri
  • Overview
  • Reviews (303)
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303 people have reviewed this hotel

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Traveler rating
    198
    75
    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Saint Louis, Missouri
Top Contributor
92 reviews 92 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for 5 nights. Three of the nights there was noise in the courtyard below my window, one night as late as 3:30 a.m. Not good when you have to be up and ready to work the next morning. See suggestions about room locations below. The room itself was very nice, nice amenities. Comfortable bed. Noisy air... More

Was this review helpful? Yes
Northern Virginia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located about 2 miles from downtown and in a quiet area, even though it is only a minute from the Interstate, and very easy to get into and out of. Parking is plentiful. I thought it was a very nice hotel. The staff were incredibly friendly -- front desk, breakfast staff, cleaning people, valet, and staff just... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW

Rooms and amenities are no better than a Best Western or Hampton Inn, so save your money and go there. Only two towels in the room. Frequent guest "benefit" is two bottles of water. Two warm cookies - big deal. $2 for a cup of morning coffee in the lobby. Didn't stick around to see what breakfast cost.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Biltmore DoubleTree staff were phenomenal. They were all polite, attentive and knowledgeable. Great rooms and facilities. Good location within walking distance to Biltmore Village for dining and shopping. Very close to the Biltmore Estate. Terrific River Arts District within a short drive.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Dawn R - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was great to see that you got to enjoy our close proximity to Biltmore Village, Biltmore Estate and the River Arts District. Our staff prides itself on congeniality and the cleanliness of our hotel,... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

This hotel had the most helpful and friendly staff I have ever encountered at a hotel. Everyone that works there speaks to you when you are out in the common areas. For the past three years we have visited the Biltmore Estate to attend concerts during their summer concert series. I have thought about staying somewhere else for a change... More

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Trip Advisor Member - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. We are happy to see that you keep returning since you enjoy our hotel and its close proximity to Biltmore. Our staff prides itself on congeniality and the cleanliness of our hotel, and we... More

Cleveland, Ohio
Contributor
17 reviews 17 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here last weekend for 2 days while on a vacation, which included seeing Asheville Beer scene and visiting the Biltmore. Diamond member so me and my partner were placed in the Executive Tower on the second floor. Really enjoyed having a balcony, for which I am now spoiled and want one in every room here-forth! Check in was easy... More

Was this review helpful? Yes
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Cherzner - We are glad that we were able to accommodate you and your partner at our DoubleTree Asheville during your recent stay to our area. It was great to see that you got to enjoy a marvelous Tower Suite upgrade. Sorry that we do not have a non-chain restaurant connected to our hotel, but we do have many... More

Raleigh,NC
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Doubletree numerous times in recent years. They have always been accomodating to any of my needs but recently I required special considerations for my handicapped daughter. The general manager, Nate, could not have been more helpful the day I made my request.He showed me several rooms to help me reserve the best situation for us.... More

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Jogie - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was great to see that Nate DuPont was able to help you secure the type of accommodations that would make you and your family have a comfortable stay. Our staff prides itself on congeniality and... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spacious rooms, nice setting, good location--but best of all, friendly and helpful staff and a good breakfast! The last ten or fifteen hotels I've been to have had virtually inedible breakfasts--pre-packaged and tasteless. The buffet at this Doubletree is substantial (I sampled only a quarter of the offerings): fresh ingredients, tasty eggs made to order and pretty good coffee (I'm... More

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Panayoti K - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. Is great to see that you enjoyed our breakfast offering. I will be sure to pass on the positive compliments that you addressed to Deb who was their to serve you. Our staff prides itself... More

Cambridge, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in was efficient - we ordered a king suite - it was roomy and spacious with a mini frig and micro-wave. The location was great for access to the highway and right near the Biltmore entrance. We took the option that included breakfast and there was great variety - all fresh including eggs multiple ways. We learned at check... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Susan M - We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was good to see that you were pleased with the upgrade to one of our suites, and enjoyed the discount offerred in the adjoining restaurant. Our staff prides itself on congeniality and the cleanliness... More

Asheville, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel last week. It was a fanastic stay. We'll definitely be staying here again when we return to Asheville later this year. The only negative part of our experience occurred when we were checking in (around 4 or 4:30 I believe). Our room was not ready when we arrived. Unfortunately, our 11 month old son had... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Michael H - We are glad that we were able to accommodate you and your family at our DoubleTree Asheville during your recent stay to our area. Is great to hear that the staff treated you so well. I will be sure to inform the management that Charles and Gary were especially helpful. Our staff prides itself on congeniality... More

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Additional Information about Doubletree Hotel Biltmore / Asheville

Address: 115 Hendersonville Rd., Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Asheville #3 Spa Hotel in Asheville #8 Romantic Hotel in Asheville #9 Family Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 
Number of rooms
197

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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