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Mountaineer Inn

155 Tunnel Rd., Asheville, NC 28805
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Mountaineer Inn
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Nasty! I didn't read trip advisor before I booked. It had 5 stars and good reviews. The place was broken down, dirty, old. Huge carpet stains, smoky, unsanitary, lights didn't work . I couldn't let my kids sleep there. We were lucky we got a room at Days inn a block up. A biker gang and their babes should feel... More 

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Williamson, Georgia, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

During our return to Atlanta, we decided to travel through the mountains and find lodgings wherever we ended up. Bad idea. It was race weekend in Bristol and Friday night in the mountains. We ended up driving all the way to Asheville and this was the only place we could find vacancy. It looked pretty cool with all the neon... More 

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Travelers are raving about these Asheville hotels

Greensboro, North Carolina
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Rooms seem clean. The hotel is outdated but it adds to the charm. Feels like walking back in time. Staff is friendly and the breakfast was adequate. Pool was closed and there wasn't a chain lock to help keep the kids from escaping those were our only complaints

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Trois-Rivières
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 14, 2015

I was really disapointed by this motel that I rented through Booking. I can't believe that I paid $99 for my room (weekend rates). The room was in shoudy condition (see photos). There was even a 1 inch space under the door. My room was non smoking while the room besides was smoking! Mine simply had a post-it on the... More 

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1 review
1 of 5 stars Reviewed June 13, 2015 via mobile

Wouldn't ya know late check-in means higher rates. Only hotel left without reservations. On-line ad listed price at xx$ . Those rooms are full. Now the rate is xxxx$. The bed sheets had stains. (I pulled the cover back over so my Dad wouldn't see.) The carpet had pet urine and poop stains. The breakfast was OJ, coffee and doughnuts... More 

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Atlanta, Georgia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 25, 2015

What a shame that this iconic (the neon sign) old motel, in my opinion, is filthy and poorly maintained. There is not much excuse to have dirty carpet, an HVAC that is visibly clogged with dust and a commode that hardly functions. The people in the office are personable.

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Mountaineer_Inn_Mgmt, Front Office Manager at Mountaineer Inn, responded to this review

Hello recent guest, I am sorry that you were dissatisfied with your stay. It is a bit unfair of you to classify our establishment as filthy . We have a great team of housekeepers who do their best . Yes, it is true, that we have a few stains on some of our carpets. We do have some old AC... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 4, 2015

I don't even know where to begin. I literally gagged at the state of our room. I am surprised a Loch Ness sized roach did not devour us during our sleep. We wanted to stay cheap. I have spent much less on much nicer hotels. Let's start with the basics. Disgustingly unclean room. Dirt and dust in every corner. Remote... More 

Was this review helpful? Yes 1
Mountaineer_Inn_Mgmt, Front Office Manager at Mountaineer Inn, responded to this review

Hello , I am sorry for your experience with us, and am sorry you felt you needed to elaborate to such an extent. Truly, it sounds like a simple case of you being checked into a dirty room. Believe it or not, even some of the fanciest hotels' rooms are disgusting before the housekeepers can take care of them. We... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 18, 2015

First off, my friend got a rash on his face from sleeping on the floor. Second, there were cigarette burns on the towels and sheets. Also, one of my friends thought the bathroom smelled like his grandma(not a good thing). Let's put it this way, one of my friends didn't even shower because he didn't know if he would be... More 

Was this review helpful? Yes 4
Mountaineer_Inn_Mgmt, Front Office Manager at Mountaineer Inn, responded to this review

Hello , I am sorry that you felt our rooms were not up to sanitation standards. We actually have a satisfactory rating from the Health department . I , however, would never recommend sleeping on a floor, especially a motel room floor. We have a small but dedicated team of housekeepers, and I can assure you, they do a good... More 

Pennsylvania, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 14, 2015

Close to downtown and cheap. On a busy road but it's in the city so.... Clean enough. Freindly enough. I would recommend it. We had a great time in Asheville and the price left us with a little extra spending money.

Was this review helpful? Yes 1
Mountaineer_Inn_Mgmt, Front Office Manager at Mountaineer Inn, responded to this review

Hello valued guest, We appreciate your kind and concise review. I am so glad you enjoyed your stay, and enjoyed the financial savings by staying with a vintage, local establishment rather than a chain! Please return! More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

The Mountaineer Inn was just an overnight stay for us on the way home from Knoxville. It was quiet and clean. The television only had one channel but since we were tired it didn't matter. The office staff was friendly and helpful. It is close to several eating establishments and the mall.

Was this review helpful? Yes 1
Mountaineer_Inn_Mgmt, Front Office Manager at Mountaineer Inn, responded to this review

Hello valued guest, We thank you for you nice words about our property. I am so glad you found us to be satisfactory, and the staff pleasant. I apologize for the tv issue, we actually have multiple channels. We are very convenient to shopping and dining. Please return! More 

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