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All 59 Asheville hotels

Holiday Inn Asheville Biltmore East

3.0 of 5 Hotel   |   1450 Tunnel Rd., Asheville, NC 28805
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86%
Ranked #17 of 59 hotels in Asheville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Denise J Hartford, Connecticut
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375 people have reviewed this hotel

Traveler rating
    197
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    36
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
Hartford, Connecticut
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the cutest, kichiest Holiday Inn ever. Lots of woodsy themed decorations and knick knacks. There was gas fireplace in the lobby, table with games available and free popcorn. It had very comfortable beds, a nice view and an air conditioning unit that you could put on "continual fan" for those who love white noise. It also helped to... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 days ago NEW

After staying three nights in town we decided we wanted to extend our stay another night and reasearched the reviews for this hotel. We frequently stay at Holiday Inn because they are usually clean and comfortable. We stayed one night in room 222. We arrived to our room at 8:40pm on a Wednesday night. The staff were welcoming and friendly.... More

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New Bern, North Carolina
Top Contributor
132 reviews 132 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel, located at the east end of Ashville, is convenient to exit 55 off I-40, yet it does not sit amongst a strip of restaurants and hotels like you find at most interstate exits. It is located on a hillside and set back. The staff is very friendly and accommodating - the front desk man was out of discount... More

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Soddy Daisy, Tennessee
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel lobby has a fireplace on one side with seating and a television and seating on the other. Front desk staff was friendly but not over the top. Guest room and all public areas were clean. Guest room was large enough for five women to stay without being cramped. A light in the entry would be nice to have... More

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TimothyRice, President at Holiday Inn Asheville Biltmore East, responded to this review

Thank you for staying at the award winning Holiday Inn Biltmore East, Asheville, NC. We love taking care of guests and look for ways to exceed their expectations. I appreciate you comments concerning adding a light to the closet area. I will share you comments with our ownership and management team. We look forward to your next visit. Tim Rice,... More

Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We chose this hotel due to the close proximity to the Biltmore. We were quite pleased with the overall appearance and cleanliness. We had booked our stay for two nights. We were awoken in the middle of the night by someone coming into our room. We were told by the front desk we had been checked out of our rooom... More

Was this review helpful? Yes 2
TimothyRice, General Manager at Holiday Inn Asheville Biltmore East, responded to this review

Dear Valued Guest, Please accept my sincerest apologies for the incident that occurred during your stay. As General Manager one of my most important roles is to ensure and maintain a secure and safe environment for all of our guests. Clearly our team was unsuccessful in fulfilling this important and sensitive obligation. Please know that we take this responsibility very... More

Charlotte, North Carolina
Top Contributor
53 reviews 53 reviews
22 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was looking for someplace relatively close to the Biltmore for a weekend of exploring. Booked last minute I found this gem. On a cold rainy day the lobby with it's fireplace burning and leather sofa made me feel right at home as I walked in the door. The front desk gals were friendly and welcoming. I had a double... More

Was this review helpful? Yes
TimothyRice, President at Holiday Inn Asheville Biltmore East, responded to this review

Thank you for staying at the award winning Holiday Inn Biltmore East, Asheville, NC. We love taking care of guests and look for ways to exceed their expectations. Being only 10 minutes to the Biltmore Estate and downtown Asheville our hotel is in the center of it all. In our efforts to exceed our guest's expectations we appreciate you noticing... More

Missouri
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed her for three nights while visiting Biltmore and other attractions. In all respects it was a great experience. We were fortunate enough to be placed in room #408. I think the staff called it the King Executive Suite. It was exceptionally decorated with a huge armoire and even a floor lamp made from a muzzle... More

Was this review helpful? Yes 1
TimothyRice, President at Holiday Inn Asheville Biltmore East, responded to this review

Thank you for staying at the award winning Holiday Inn Biltmore East, Asheville, NC. We love taking care of guests and look for ways to exceed their expectations. I will share you comments with our team and we look forward to your next visit. Tim Rice, Mountaintop Management, LLC. More

Knoxville, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for 2 nights to attend a conference. It was clean, homey, friendly and it had everything I needed. The bed was comfortable and pillows the right size. The view overlooking the parking lot left something to be desired but I hardly noticed. The room was spacious and quiet. I plan to stay here again.

Was this review helpful? Yes
TimothyRice, President at Holiday Inn Asheville Biltmore East, responded to this review

Thank you for staying at the award winning Holiday Inn Biltmore East, Asheville, NC. We love taking care of guests and look for ways to exceed their expectations. I will share you comments with our team and we look forward to your next visit. Tim Rice, Mountaintop Management, LLC. More

Greenville, South Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Fool me once, shame on you, fool me twice, shame on me. Shame on me for trying to give this hotel a second chance! Last night I admit, my error, I actually had made a reservation at the wrong hotel, but the front desk people at this hotel would do NOTHING to help me - "that's another chain and we... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Asheville Biltmore East, responded to this review

Dear Senior_Couple60s, Thank you for taking the time to review our property. I’m very sorry to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

My husband and I stayed two nights with my 17 month old and our dog. Everyone was incredibly nice, kind, friendly and helpful! The hotel was so clean I didn't mind my daughter exploring our room. I can not recommend this hotel more. The beds are comfortable and we slept very well with no back aches in the morning.

Was this review helpful? Yes 1
TimothyRice, Presdient at Holiday Inn Asheville Biltmore East, responded to this review

Thank you for staying at the award winning Holiday Inn Biltmore East, Asheville, NC. We love taking care of guests and look for ways to exceed their expectations. I will share you comments with our team and we look forward to your next visit. Tim Rice, Mountaintop Management, LLC. More

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Additional Information about Holiday Inn Asheville Biltmore East

Also Known As:
Holiday Inn Asheville Biltmore East Hotel
Holiday Inn Asheville Biltmore East Hotel Asheville
Holiday Inn Asheville
Asheville Holiday Inn
Address: 1450 Tunnel Rd., Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Asheville
#15 Family Hotel in Asheville
#16 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Asheville Biltmore East 3*
Official Description (provided by the hotel):
The award winning Holiday Inn Hotel Asheville- Biltmore East at the Blue Ridge Parkway provides the warmth and charm of a mountain lodge with the quality and service you've come to expect from Holiday Inns. The Holiday Inn Asheville - Biltmore East is only minutes away from national chain restaurants, movie theaters, the Blue Ridge Parkway entrance and only 7 minutes from the Biltmore Estate and Historic Downtown Asheville. Enjoy our spacious mountain view rooms that overlook our scenic, seasonal heated outdoor pool, special executive corporate rooms designed for the business traveler, or traveling with your pet, ask for one of our pet friendly rooms with only a $20.00 pet fee per night. Nestled in the Blue Ridge Mountains and within minutes of the area's most popular attractions and destinations: Biltmore Estate, the Blue Ridge Parkway, Historic Downtown Asheville, Chimney Rock Park, Antique Malls, Black Mountain, Montreat, Warren Wilson College, VA Hospital, and across the street from Billy Graham's Training Center, 'The Cove'. Conveniently located on I-40 East or West at Exit 55. ... more   less 
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