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Quality Inn & Suites Biltmore East


Hotel class 2.0 of 5
1430 Tunnel Rd., Asheville, NC 28805
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Reviews you can trust

73% Recommend
3.5 of 5 stars 68 reviews
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By trip type
All (68)
[ Date ] [ Rating ]
OK at best
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2 of 5 stars
bernadette00   3 contributions
Asheville, NC
Nov 7, 2009 | Trip type: Business New

The motel is just ok. We paid $80 a night on Priceline for at the most, a two star motel (it is not a hotel). The room was clean, but stark with no amenities. In addition, the rooms have no outside ventilation. We looked at a smoking room for a larger bed, but the stench was unbearable. The only way... more

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5 of 5 stars
exaramco   3 contributions
durham, nc
Oct 29, 2009 | Trip type: Couples

The rooms are large with a sofa, refirigerator, microwave, desk and office chair. The room was spotlessly clean and it smelled of the usual antiseptic hotel room aroma. Location is excellent--just outside downtown and only a few minutes by car to all major attractions. The breakfast was excellent going well beyond the usual high carbohydrate breakfasts, including hard boiled eggs,... more

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5 of 5 stars
janlenp   2 contributions
Belleville, IL
Oct 23, 2009 | Trip type: Couples

This hotel is right off of HWY 40. Room was very, very nice and the breakfast was a plus. more

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4 of 5 stars
TwoLane   6 contributions
Warkworth, Ont
Sep 26, 2009 | Trip type: Friends getaway

The staff was very helpful. They let us park our truck there for a week while we bicycled the Parkway. The rooms were clean and quiet and the breakfast was great. more

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5 of 5 stars
GiselaNJ   1 contribution
Magnolia, NJ
Aug 15, 2009 | Trip type: Couples

The Qualty Inn & Suites in the South Asheville/Arden area is a very clean and comfortable hotel. We could get to anywhere in Asheville or Hendersonville in just 20 minutes or less. The staff was always friendly and helpful and made our stay very pleasant. The continental breakfast was better then what most hotels offer. We also loved the large... more

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5 of 5 stars
sherita1023   16 contributions
Louisville, KY
Jul 30, 2009 | Trip type: Couples

Upon checking in, I was unsure of the type of room we would get because we booked it on Priceline. However, the front desk clerk asked for our preferences and we were given a king bed on the ground floor, just as we requested. The room was quite spacious and I was especially pleased with the large bathroom. The water... more

Management response from
Crystal Camacho, Manager

The staff and management of the Quality Inn & Suites Biltmore East would like to thank you for selecting our hotel during your recent visit to Asheville. Your comments have been shared with the staff whose goal each day is to provide clean, comfortable accommodations at a great value and price. We are delighted to hear that you were so...

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1 of 5 stars
flourpedal   1 contribution
Georgia
Jul 21, 2009 | Trip type: Couples

My stay at this hotel was not pleasant. I expected the pool to be open and upon my arrival was told it was not and would not be available for my entire stay. When asked what my options were, I was told I could "check out". It seems that the desk clerk would have offered a discount but they did... more

Management response from
Crystal Camacho, Manager

Thank you for your comments. We appreciate you staying with us at the Quality Inn & Suites Biltmore East. We value our guest’s input and exceeding our guest’s expectations is our goal. We are very sorry that the pool was not open during your recent stay with us. We regret that you had some problems in other areas as well....

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5 of 5 stars
mango5852   11 contributions
Northeast Georgia
May 4, 2009 | Trip type: Couples

We stayed one night, April 23, 2009 and were very pleased with the rooms, the hotel staff, and the amenities. Check in and check out were both fast and easy, and the staff members were very friendly. Ourselves and another couple booked two rooms and were given two ground floor king rooms side by side. The rooms included a desk,... more

Management response from
csbsm, Guest Experience Manager

Thanks for the kind words. It is special for us to be regarded highly at the Quality Inn Biltmore East. Your comments will be shared with our staff, as it is very important to us that our guest are 100% satisfied. We always hope our guests are able to say their expectation of value, and quality of service and product...

Slightly UGH
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2 of 5 stars
firenxtime   19 contributions
Upstate, New York
Nov 9, 2008 | Trip type: Friends getaway
1/2 found this review helpful

There was some brown smudge on the walls of our room that I could not, nor did I want to discern. There was hair on the sheets which I assume fell off of the head of one of the cleaning staff (rather than the last hotel guest). My mattress sorely needed to be changed - it was lopsided and actually... more

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3 of 5 stars
mikecbs   11 contributions
Bournemouth, United Kingdom
Sep 23, 2008 | Trip type: Couples
1/2 found this review helpful

We are an older couple but not yet of pensionable age. We arrived at this hotel in good time yet the receptionist allocated us a room on Level 2, farthest from the staircase, and next to the pool (there was no elevator to be seen which meant lugging suitcases upstairs). This looks to be a fairly new hotel but reviews... more

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Quality Inn & Suites Biltmore East Also Known As

  • Quality Inn Biltmore East
  • Quality Inn Asheville
  • Asheville Quality Inn
Address: 1430 Tunnel Rd., Asheville, NC 28805
Asheville Hotels Quality Inn & Suites Biltmore East
3.5/5.0
68