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Quality Inn & Suites Biltmore East

2.5 of 5
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1430 Tunnel Rd., Asheville, NC 28805
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Quality Inn & Suites Biltmore East
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Ranked #35 of 58 Hotels in Asheville
A recent review
5 of 5 stars reviewed 5 days ago
Anne_66_10 Los Angeles, California
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324 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Top Contributor
90 reviews 90 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were greeted by a very nice woman and she gave us some good dinner recommendations. Our room was very nice and clean. We stayed on the bottom floor as there are no elevators. The breakfast was good with a lot of selections. It was very handy for on and off the freeway and close to the Biltmore Mansion .We... More 

Was this review helpful? Yes 1
Johnson City, Tennessee
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Quality inn and suites Asheville NC is an older motel,the room was clean and spacious,that is the positive,and there it ends.We checked in at 11:30 at night,the night clerk was texting. And let me wait a good while before she asked if she could help with a look of disdain.i gave her a visa with a balance of 10k which... More 

Was this review helpful? Yes 1
Erwin, North Carolina
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed 2 nights in one of the two king suites, with the jetted tub. We booked in advance on the Choice Priveleges website, and got a stellar price. And I honestly loved the room. There was so much space, everything was clean. The bed and pillows were AMAZING. Despite being there Wed-Fri, the place was pretty busy, and... More 

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us. Our breakfast provided is a full, hot breakfast and we appreciate your patience as it can get crowded during our busy season. We do hope that you will stay with us again! More 

Whitefish Bay, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On attempting to check in to our room, I was informed that we were early and the room was not ready yet. The desk clerk did offer that she could pre -check us, take our license and credit card information, and then call us when the room was ready, which seemed reasonable. We spent a few hours looking around downtown,... More 

Was this review helpful? Yes 2
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We apologize that information was not passed on from one shift to another and that the staff neglected to call you once your room was ready. I can assure you that there was no identity theft. The manager did call you and left you 2 voicemail messages. We regret that you did not enjoy your stay. More 

Travelers are raving about these Asheville hotels

Summerton, SC
Top Contributor
57 reviews 57 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent a weekend in Asheville, at that property. The room was fine, the location was great, breakfast was average. The only real problem that we had was parking. It appears that the hotel has more rooms then parking spaces. We were there as product buyers, had a car load of samples and wanted to keep the car... not necessarily... More 

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback! We appreciate your patience with the parking. We hope that you will stay with us again. More 

Charles Town, West Virginia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel on our way to Florida. We were having a side trip to visit the Biltmore Estate. The staff was super and the girl who checked us in took the time to show us to our room. They had a nice breakfast in the morning to get our day started.

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very happy to hear that you enjoyed your stay with us. We hope to see you again soon! More 

Stoneville, North Carolina
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here on short 1 night business trip. The room was clean and well maintained. There is a decent amount of cable channels. The wifi was blazing fast. Breakfast wasn't the best but was free, that would be my only complaint.

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback and for taking the time to review us on TripAdvisor. We are happy that you enjoyed your stay with us! More 

Graniteville, South Carolina
Top Contributor
86 reviews 86 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice place to stay while visiting Asheville. It was very quiet and comfortable. There was a pretty good variety of food available for breakfast. The only drawback is that there is no elevator and parking spaces can be difficult to find.

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for taking the time to review us on TripAdvisor. We appreciate your feedback. More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

If you're looking for a clean, basic place to stay in Asheville, this is a great option! The complimentary breakfast every morning was great and had hot items. The rooms were fairly basic, but clean. There was a flat screen TV in the room with HBO and coffee maker. Internet was included and there was free parking. It was close... More 

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you found the Quality Inn & Suites Biltmore East a good value. We hope to see you again soon! More 

Conway
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Though the room was arranged a little differently from what we've experienced at other Quality Inns, it was very clean and quiet. On the weekend we were there, we were unable to get breakfast because the breakfast area was packed with people. The price was decent and the bed was very comfortable. The kitchen area had an actual stove and... More 

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. We are sorry to hear that breakfast was crowded during your stay with us and you were not able to partake. We are happy to hear that you enjoyed your room. We do hope that you stay with us again. More 

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