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Quality Inn & Suites Biltmore East

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1430 Tunnel Rd., Asheville, NC 28805
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Quality Inn & Suites Biltmore East
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402 Reviews from our TripAdvisor Community

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Lynchburg, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The room was nice, clean and inviting. The service was excellent and Justin really helped us out when I left my pillow there. The breakfast was decent as well. We would definitely stay here again. The only negative was the group of drunk people making a huge racket outside our room at 2:00 am and the couple making exceedingly loud... More 

Helpful?
Thank Esther U
Baton Rouge, Louisiana
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 6, 2016

Clearly this is an older property but the room was very nicely updated and very clean. The staff was really very professional and helpful. We stayed here because the usual more business class chains we like to stay in were very expensive for that night (New Year's Day) but we would stay here again. Also, it has a really pretty... More 

Helpful?
2 Thank KeenTraveler47
Lincolnton, North Carolina, United States
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Very clean and affordable, the breakfast had a decent selection which was nice. The staff was super nice and even had a cork up front for our local wine purchases and were happy to open them for us. The maid service was also great and very much appreciated as we traveled with a messy toddler. We will return for another... More 

Helpful?
2 Thank Haley H
Evans, Georgia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 29, 2015

This hotel is one of the better Quality Inns, and we stay here regularly when visiting family in Asheville. Their free breakfast is about the best of any Quality Inns at which we've stayed. The rooms are clean, generally in good condition (although some are starting to show their age), and the staff is always helpful and friendly. The location... More 

Helpful?
2 Thank Richard D
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 25, 2015

My boyfriend and I stayed at the Quality Inn for two nights and we highly recommend it. It's only 10-15 mins away from town by car and in a very good location if you move around. Breakfast was great, staff very friendly and the bedroom clean and spacious. Nothing to complain about!

Helpful?
1 Thank victoriasale
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 24, 2015

Our room was very clean and odder free. Service was very friendly and efficient. The hot breakfast was adequate. Very easy access to the hotel from I-40. It's right off the exit and attractions are easy to get to.

Helpful?
1 Thank Buz H
Pfaffotwn
1 review
4 of 5 stars Reviewed December 18, 2015

Another good trip. The stay was great. I wasn't happy that my credit card was charged 21.00 to book our reservation on line. That was a surprise! I don't like surprises! Breakfast was excellent as always. Like the access to the computer in the lobby.

Helpful?
Thank pplath2
Swansea, IL
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 15, 2015

Nice older units, outdoor entries, outdoor pool. One block from I 40 just east of Asheville. Neat, clean room, firm but comfortable bed. Very clean room and bath(tub/shower). Just 5 minutes to Biltmore, and one block from Blue Ridge Parkway and the very nice Folk Art Facility on the Parkway.

Helpful?
Thank JimSr08
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. We are happy that you had a good stay with us. Merry Christmas! More 

mnt city
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 15, 2015

We stayed here, when Asheville "downtown proper" had nothing but $300+ rooms, we actually enjoyed walking around and shopping in this areas downtown A brewery, olive oil/basamic store and lots of small food shops also It was nice for a 1 night stay

Helpful?
Thank skoolieowner
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us! Merry Christmas! More 

Hudson, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 13, 2015 via mobile

Have stayed at this hotel several times in the past and it was fine BUT the last time we stayed here this year was tough. Checked in for two nights and went to dinner and returned about 7 pm. Around 10 pm someone keyed open the door and we sent them away. Five minutes later the front desk calls and... More 

Helpful?
1 Thank L T
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for sharing your feedback with us. We apologize that someone was given a key to your room and that you were called and asked to leave. We regret that there was a mistake made, that never should have happened to you. I hope that you will stay with us again and give us an opportunity to better serve... More 

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