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Quality Inn & Suites Biltmore East


Quality Inn & Suites Biltmore East
Hotel class 2 of 5
1430 Tunnel Rd., Asheville, NC 28805
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Traveler Reviews

73% Recommend
3.5 of 5 stars 61 reviews
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By trip type
All (61)
[ Date ] [ Rating ]
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5 of 5 stars
mango5852 11 contributions
Northeast Georgia
May 4, 2009 | Trip type: Couples

We stayed one night, April 23, 2009 and were very pleased with the rooms, the hotel staff, and the amenities. Check in and check out were both fast and easy, and the staff members were very friendly. Ourselves and another couple booked two rooms and were given two ground floor king rooms side by side. The rooms included a desk,... more

Management response from
csbsm, Guest Experience Manager

Thanks for the kind words. It is special for us to be regarded highly at the Quality Inn Biltmore East. Your comments will be shared with our staff, as it is very important to us that our guest are 100% satisfied. We always hope our guests are able to say their expectation of value, and quality of service and product...

Slightly UGH
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2 of 5 stars
firenxtime 19 contributions
Upstate, New York
Nov 9, 2008 | Trip type: Friends getaway
1/2 found this review helpful

There was some brown smudge on the walls of our room that I could not, nor did I want to discern. There was hair on the sheets which I assume fell off of the head of one of the cleaning staff (rather than the last hotel guest). My mattress sorely needed to be changed - it was lopsided and actually... more

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3 of 5 stars
mikecbs 11 contributions
Bournemouth, United Kingdom
Sep 23, 2008 | Trip type: Couples
1/2 found this review helpful

We are an older couple but not yet of pensionable age. We arrived at this hotel in good time yet the receptionist allocated us a room on Level 2, farthest from the staircase, and next to the pool (there was no elevator to be seen which meant lugging suitcases upstairs). This looks to be a fairly new hotel but reviews... more

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3 of 5 stars
etoiles78 26 contributions
Chicago 'Burbs, IL
Aug 15, 2008 | Trip type: Family

We stayed for three nights at this hotel this August since it seemed reasonably priced and had a good sounding breakfast. There were both positive and negative experiences. Positive - Check in was fairly quick and we enjoyed a few free cookies that they put out in the evening. If you forgot an item, they had toothbrushes, shaving cream, etc...... more

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3 of 5 stars
walkingtraveler 4 contributions
Connecticut
Aug 6, 2008 | Trip type: Family
1/1 found this review helpful

The Quality Inn & Suites Biltmore East was an absolutely average Quality Inn. It was clean, comfortable, reasonably priced, and everything worked. Above that, there was really nothing to speak of. I would definitely recommend this hotel considering that the breakfast was very good and plentiful, and the staff was friendly. However, if you want to be closer to the... more

very unhappy
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1 of 5 stars
red911 1 contribution
Gurnee, Illinois
Jul 28, 2008 | Trip type: Family

I was very disappointed with this hotel. I booked though choice hotels and requested two rooms with ajoining door which I was told would be no problem. When we got to the hotel we were told that the only rooms they had like that was one room with one bed and the other room with two single beds, we were... more

okay
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3 of 5 stars
GoingPlaces30 9 contributions
New Jersey
Jul 22, 2008

This hotel was okay, but the sheets were old and stained. The location was reasonably convenient. more

Great hotel
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5 of 5 stars
Bruz123 6 contributions
Sugar Land Texas
Jul 8, 2008 | Trip type: Family

I usually don't care for motel type hotels but this was very nice. Room appeared to be new and was well appointed. Staff and breakfast were both great. Be sure to get your Biltmore tickets at the hotel as they are a two day pass for only $45. more

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2 of 5 stars
Auntie_El 2 contributions
Iowa
Jul 5, 2008 | Trip type: Friends getaway

This motel was very busy because it is possibly the least expensive motel in Asheville that includes breakfast. The price is the best thing about it. Our check-in was slow and one of the rooms they gave us smelled so bad no one could stay in it. They moved us to another room that was not the type we reserved.... more

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4 of 5 stars
fuzzy_wanderer 3 contributions
Colorado
Jun 23, 2008 | Trip type: Solo travel

I'm not a big fan of motel-type, exterior-corridor properties nowadays, given that lots of Quality Inn, Comfort Inn, and other low-end chains have interior-corridor properties. More convenient and better security. However, this property was a nice surprise for the price. Very attractive decor, bright clean whites and blue trim outside and in the room, generally cheery and attractive. The bed... more

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Quality Inn & Suites Biltmore East Also Known As

Address: 1430 Tunnel Rd., Asheville, NC 28805
Asheville Hotels Quality Inn & Suites Biltmore East
3.5/5.0
61