We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Asheville hotels

Quality Inn & Suites Biltmore East

2.5 of 5 Hotel   |   1430 Tunnel Rd., Asheville, NC 28805
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Quality Inn & Suites Biltmore East
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Quality Inn & Suites Biltmore East to your Saves list
64%
Ranked #38 of 58 Hotels in Asheville
A recent review
3 of 5 stars reviewed 4 days ago
MARK B CULLMAN
Write a Review

280 reviews from our community

Traveler rating
    78
    91
    59
    29
    23
See reviews for
64
119
18
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (280)
  • Mar-May only
    (67)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (37)
All months
CULLMAN
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

the pillows were so small. if you are a 3 year old your all set. I thought the tub was dirty at first but it was rust. there were a few busted tiles in the bathroom. the evening staff was rude and short if you asked a question. the doors are on the out side so it's a older hotel.... More

Was this review helpful? Yes
KY
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stopped at NC state visitors center and found this hotel using one of the coupons. We opted to upgrade our room to the Jacuzzi room. It was VERY nice, clean & the bed was super comfortable. The girl at check in was really nice & the breakfast the next morning got us started our right. I can definitely say we... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us. Please stay again! More

Griswold
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel on 9/12/14. I asked for a room with two queen beds. When we got to the room it seemed good. We arrived around dinner time so we went to have dinner and when we came backour keys did not work for our room. Went to the front desk and they gave us new keys, went... More

Was this review helpful? Yes 5
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

I am very sorry that you had a bad experience during your stay. The manager was informed on Monday about this incident and inspected the room himself. He could not find blood, he did find a stain, and the mattress was not wet, I am sure if the mattress was wet it had dried by this time. Please contact the... More

Blowing Rock, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We checked into our hotel room and were really excited about the room's amenities, even though every clocked in the room - alarm clock, on tv, and microwave - stated a different time on them. We left for the evening for dinner and returned around 10:30pm to find that there was not a single parking spot in the the entire... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing your feedback. Our Front Desk should have handled the situation better and we apologize for the lack of customer service. We will certainly use this as a training opportunity. We hope that you will stay with us in the future. More

Cartersville, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent the weekend at the hotel. Our room was very comfortable and spacious. The breakfast was very good. Waffles, fruit, and the biscuits and gravy were our favorites. There was plenty of room in the dining area. The staff was helpful. All areas of the hotel were clean. It was nice to have a room with the refrigerator and... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your wonderful review. We are delighted to read that you enjoyed your stay with us. Happy Travels! More

Fredericksburg, Virginia
Senior Contributor
34 reviews 34 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 25, 2014

Upon arrival, seeing the outside of the hotel, and even originally getting into the room, I felt slightly dismayed. Things looked a little "shabby" to me. However, I soon came to realize that it actually looked pretty much like everyplace else in the area--just the mountain type colors, I guess. Even the room grew on me. I felt it was... More

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us! Thank you for taking the time to review us on TripAdvisor. More

Williamsburg, Virginia
Top Contributor
184 reviews 184 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed August 24, 2014

The building is old but is kept well.Be warned it is on a hill without level parking so may present a problem for those that are handicapped. Nothing really bad or great to say - just average. The hotel was very crowded though and the parking lot was a bit difficult to navigate. Also we had to drive a distance... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. We appreciate your feedback! More

Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2014

We were visiting Asheville and found this with travelcoupon.com. Great stay. Ended up returning for a second night. Both nights we slept well. Large bathroom and comfy beds.Both days rooms were spotless and well stocked. First night we had a queen. Second night all that was left was a 2 double bed room. Jammie was great at checking us in... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. Jammie will be happy to read your comments. We hope to see you again soon! More

Holly Ridge, North Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is the second time we have stayed at this hotel, because the first time was such a good experence. This experence was just as good. Will stay again when we are in the area. The front deck staff was very helpfull. Will tell recommend to others

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We appreciate your review & repeat business! We hope to see you again soon! More

henrietta
Top Contributor
128 reviews 128 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 17, 2014

We were on a two week motorcycle trip on the Blueridge Parkway and chose to stay here for a few days to "take a break" from riding. The location is right near the parkway but farther from down town than we had thought. We stayed in the Bitmore suite and it was very large and perfect for a relaxing stay.... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us. Thank you for the suggestion about keeping the state worker rooms together. We hope that you stay with us again in the future. More

Do you own or manage Quality Inn & Suites Biltmore East?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn & Suites Biltmore East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Biltmore East

Address: 1430 Tunnel Rd., Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Biltmore East 2.5*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Booking.com, Choice Hotels, Expedia, Orbitz, Hotels.com, Reservation Counter, Despegar.com, Odigeo and Tingo so you can book your Quality Inn & Suites Biltmore East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn & Suites Biltmore East Hotel Asheville
Quality Inn And Suites Biltmore East
Quality Inn Biltmore East
Quality Inn Asheville
Asheville Quality Inn

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
Bathroom (9)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (2)
Viewed
View from room (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay