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All 59 Asheville hotels

Quality Inn & Suites Biltmore East

2.5 of 5 Hotel   |   1430 Tunnel Rd., Asheville, NC 28805
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Quality Inn & Suites Biltmore East
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65%
Ranked #37 of 59 hotels in Asheville
A recent review
5 of 5 stars reviewed 1 week ago
KaSum05 Alliance, Ohio
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264 people have reviewed this hotel

Traveler rating
    75
    87
    55
    25
    22
See reviews for
60
108
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22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Benson, North Carolina
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice room for most part but dead cockroaches in the room. No maid service by 6:30pm, when called, we were brought damp towels. More dead cockroaches on the second day. Next time I'll check out the Days Inn across the street.

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Alliance, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was clean (the most important thing on my list of qualities for a good place to stay) and the staff was friendly and efficient. Water pressure in the shower was excellent! Continental breakfast was fresh although usually busy, but it is free, and you would wait longer in a regular restaurant to prepare a meal so really can't... More

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Wichita, Kansas
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We found this room through Choice Hotels about 20 minutes before we arrived. The room itself was small, much like you would find in New Orleans. This room is at the foot of the Smoky Mountains and the view from the room was beautiful! The bathroom was good sized and the entire room was very clean. The craziest thing in... More

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Contributor
20 reviews 20 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed over night on way to Myrtle Beach. Trash left in the room, opened and used hand soap and towels in room, and tv did not work. Very tight parking... On the bright side great free breakfast! Outdoor pool looked nice but did not have time to use.

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for taking the time to review us on TripAdvisor. We are sorry that there were items left in the room and that the TV did not work. We are glad that you enjoyed the breakfast. More

Upper Peninsula
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an older property, and it was very busy when we visited in Late June 2014. Everything was a little tired, but it was clean and the workers were friendly. Since the place was full it was tough to get breakfast, and really the breakfast was just OK. All in all if you are used to Quality/Comfort Inns then... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback. We are glad that you enjoyed our location. More

Rockledge, Florida
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Quality Inn & Suites is a 2 1/2 star hotel on Priceline. The room was clean and the breakfast was adequate. The property is less than a 10 min drive to downtown Asheville. Another bonus is that the hotel is less than 5 min from the Blue Ridge Parkway where you can see awesome views of the surrounding mountains/

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for reviewing us on TripAdvisor! We hope that you will stay with us again! More

tville, nc
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Due to some changes in our personal life we had to make our vacation short, sweet and last minute. We had always wanted to stay in Asheville, NC but never made it. We found this hotel online at the last minute ... it was everything and more than was advertised. Convenience to the highway was good as was the availability... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for taking the time to review us on TripAdvisor. We are happy to hear that you enjoyed your stay with us. Elena will be pleased to read your kind comments. We hope to see you the next time you travel to beautiful Asheville! More

Charleston, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was a little hesitant to stay here at first because I've had bad experiences at lowered star hotels in the past but this was a spur of the moment trip and we needed something fast and inexpensive. To my surprise this was an excellent hotel at a good price. It was very clean, the bathrooms were spacious, and the beds... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed staying with us and that you enjoyed our breakfast. Thank you for taking the time to review us on TripAdvisor. We are currently training some new Front Desk Staff members & will be sure to go over with them the items you mentioned. We will see you next time! More

Green Cove Springs, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is not a fancy hotel, but it is clean and meets the basic needs. Front desk staff is not overly friendly, but gets the job done. The room is clean, however, needs some updating. Breakfast was pleasant and consisted of many options including some healthier options (fruit and yogurt). Parking is on a hill and can be a challenge... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very happy that you found our hotel to be clean. Thank you for your patience with the parking. We understand it can be a challenge at times. We hope that you will stay with us again. More

Charleston, South Carolina
Contributor
18 reviews 18 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First problem free internet doesn't reach to your room. Office staff appeared surprised and said had I booked through them instead of Expedia they would have given me a 10% discount for my first day. Wow $12 off a 4 nite stay since I couldn't use their internet. I heard another guest leave early for an unidentified issue. Then our... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very sorry to hear that the internet would not work in your room. It is true that since you booked through a third party we are not able to offer you a discount. We would have been happy to reduce 10% off per night for your inconvenience. We are sorry to hear that you did not enjoy our... More

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Additional Information about Quality Inn & Suites Biltmore East

Address: 1430 Tunnel Rd., Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Biltmore East 2.5*
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Also Known As:
Quality Inn And Suites Biltmore East
Quality Inn & Suites Biltmore East Hotel Asheville
Quality Inn Biltmore East
Quality Inn Asheville
Asheville Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
138

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