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Quality Inn & Suites Biltmore East

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1430 Tunnel Rd., Asheville, NC 28805
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Quality Inn & Suites Biltmore East
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Ranked #37 of 57 Hotels in Asheville
A recent review
4 of 5 stars reviewed 5 days ago
Cel F
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308 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On our way to the Outer Banks looking for a reasonable place to stay in Asheville and found this Quality Inn. Very friendly staff, nice clean room, very quiet and good location. The only problem was their popularity. The breakfast was overrun with too many people and not enough food or places to sit. Other than that it was great!

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us. We are sorry that the breakfast room was crowded, we appreciate your patience. Please stay with us again! More 

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Quality Inn & Suites Biltmore East is a very nice, clean and quiet motel with very friendly staff. We stayed there while visiting the Biltmore Estate (America's Largest Home). The motel is around 5 miles from Biltmore so very convenient. They had a good free breakfast (cereal, yogurt, waffles, biscuts, ham, eggs and pastries as well as coffee and... More 

Was this review helpful? Yes 2
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us. We do hope that you will stay with us again soon! More 

Senior Contributor
24 reviews 24 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a few days while visiting family in Asheville. We got into town very late and did not have a reservation. The staff was very helpful. The only room available was a King whirlpool suit. The price was reasonable and the room was very spacious and clean. During our stay we moved to a much larger suit.... More 

Was this review helpful? Yes 2
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are so happy to hear that you enjoyed your stay with us! Please visit us again. More 

Charlotte, North Carolina
Top Contributor
51 reviews 51 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My girlfriend and I stayed at this Quality Inn location from February 13-16, 2015 in room 135. The hotel is very easy to get to right off I-40. The check-in was quick and the clerk at the counter was very friendly. She treated me as if I was a VIP customer and at the time, I was the only one... More 

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy that you enjoyed your stay with us. We appreciate your feedback and we hope that you stay with us again. More 

Russellville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 18, 2015

My husband stayed at this Quality Inn on 1-17-2014 in room 202. (A Whirlpool Suite) Check-in was quick and easy. (5 minutes total, tops) The room was on the second floor in the building furthest from the Lobby. The room: The room is completely average for a motel in this price range. And though very big, there are definitely some... More 

Was this review helpful? Yes 2
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback. We will be sure to address these items with our staff. We are glad that you enjoyed our hotel. More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 4, 2015

We had booked two nights here because it was dog friendly. I was a little afraid that it was going to be sketchy since it was off a busy street and the rooms were really cheap. The people at the front desk were very very helpful!! When we got into our room it was very welcoming with a mini fridge,... More 

Was this review helpful? Yes 5
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thanks for a great review. Luis will be happy to read your comments. We are so happy that you enjoyed your stay with us and we hope to see you again soon! Happy 2015! More 

Hermitage, Tennessee
Top Contributor
64 reviews 64 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 29, 2014

Room was spacious and clean, overall. Location was ideal, right off the expressway. Food options are so so right near the hotel, but there are plenty more places to eat 8 minutes in either direction. For the price of the room, granted it's not the newest of hotels, it serves its purpose very well, indeed!

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for taking the time to review the Quality Inn & Suites. We are glad that you enjoyed your stay and our convenient locaiton. More 

Ohio
Top Contributor
60 reviews 60 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 27, 2014

Clean well maintained property. Rooms are small but adequate. Good location. Breakfast was average. Employees were very attentive to our needs. Location was good, good access to expressways to downtown and the BlueRidge Parkway. Don't know why Biltmore is in the name as it a good distance from the Biltmore.

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are glad that you found our hotel to be clean and have a good location. We hope you stay with us again! Happy New Year! More 

Seneca, South Carolina
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 15, 2014

We enjoyed our stay there this weekend. They have a full breakfast bar and is close to all attractions. The rooms were very nice and well stocked. When you check in they give you directions to several main attractions and staff was very friendly.

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your recent stay with us. Please visit us again soon! More 

Pigeon Forge, Tennessee
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2014

Very friendly, helpful staff. Rooms exceptionally clean, kept that way each day. Would gladly stay there again. Near good places to eat. Easy to get downtown. Good price. Easy access to interstate. We had the jacuzzi suite, and with a jacuzzi surrounded by mirrors. Very clean, not water stains, looked new.

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very happy to hear that our staff provided you with friendly customer service and you found our rooms to be clean. We are glad that you enjoyed your whirlpool suite. Please stay with us again! More 

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