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All 59 Asheville hotels

Quality Inn & Suites Biltmore East

2.5 of 5 Hotel   |   1430 Tunnel Rd., Asheville, NC 28805
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66%
Ranked #39 of 59 hotels in Asheville
A recent review
4 of 5 stars reviewed yesterday
Ruth Ann E Wayland, Michigan
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238 people have reviewed this hotel

Traveler rating
    66
    78
    50
    23
    21
See reviews for
51
94
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Wayland, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We spent three days in hotel. Room was dated and small BUT very clean. Had to have our room changed cause the lock stopped working. The continental breakfast was very filling with waffles, biscuits etc. over all very very clean place. The staff the last two days were much friendlier than when we checked in.

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Fairfax, Virginia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is your typical 1960s motel with small rooms opening on to parking. Our room was clean and secluded in the back of the motel. It was hard sleeping through the night because the air conditioner would loudly cycle on and off through out the night. It was very difficult to sleep. You would get hot and throw off the... More

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Southport, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was in town for a car show and stayed two nights (Friday and Saturday) and was very pleased. I reserved a king suite and was given one of the "Blue Ridge Suites" at the end of the building next to the office. The view was nice, the room was clean, and the property was overall quiet. I didn't see... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are glad that you enjoyed your stay with us! Thank you for taking the time to review the Quality Inn & Suites Biltmore on Trip Advisor. More

Oak Ridge, Tennessee
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 weeks ago

In Asheville with friends and family for fun, concerts & college visits - but we picked the wrong hotel. First, we couldn't get rooms near each other, but didn't know this when we booked. Second, we barely found parking & if you can't do stairs - don't book here unless they have a first floor room - no elevators for... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are so sorry to hear that you did not enjoy your stay with us. We will address all of the issues that you mentioned with our staff. We really appreciate you bringing it to our attention. Our goal is to provide clean and comfortable rooms at a great value. We are sorry that we failed to meet this goal. More

Orlando, Florida
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel for a living, and whenever I'm even close to here, I stay here. It's minutes from downtown, and very quiet here, with beautiful mountain views. Most small places have maybe 1 maintenance worker. This place has several and they are always working in this place. It's well kept up. They have great beds, solid water pressure and 42"... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback. We are so happy to hear that you enjoyed your stay with us and that you continue to stay with us. We will see you next time. More

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

Long story short..... My mom left her phone in the room while we went to the local home and garden show. When we got back it was gone. If you stay here take your valuables with you because they are safer in your vehicle than behind locked doors at this hotel.

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your mother's cell phone was not recovered. We have never had any trouble in the past with any items left in the rooms by guests. We will continue to try to locate the phone and again we are very sorry this... More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel, very clean and well maintained. Complimentary breakfast is great too. We love staying here every time we go to Asheville. Hotel is close to the interstate, just a few miles from Downtown and Biltmore estate. The staff is great too.

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are glad to hear that you enjoyed your stay with us and that you found our location to be convenient and our staff to be friendly. We hope to see you again soon! More

North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 10, 2014

My wife and I stayed here 2 nights as we attended the SoCon basketball tournament. It was a short drive to downtown and the drive was well worth the price difference from downtown hotels. The room was clean and the hotel was pretty quiet even though it was almost full. The complimentary breakfast was nice there was plenty. We definitely... More

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us during SoCon. Please visit us again soon! More

Summersville, West Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

I was very pleased with the quality of the hotel for the price I paid ($84). The staff was very friendly, and my room was spotless. I didn't eat the breakfast, but from what the front desk clerk told me when I checked in, it had a ton of options. The hotel was also in a nice location, relative to... More

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Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very glad to hear that you enjoyed your stay with us. Thank you for taking the time to review the Quality Inn & Suites Biltmore on Trip Advisor. Happy travels! More

Newport News, Virginia
1 review
3 of 5 stars Reviewed January 24, 2014

We'd rate our experience at this "average" hotel as a 3.5 out of 5. Rooms are recently renovated and very clean. Bathroom was exceptionally clean. Furnishings in the room were kept up well, but the small refrigerator in the room was somewhat noisy We did find the front desk staff to be less than hospitable, generally unfriendly and the one... More

Was this review helpful? Yes
CrystalCamacho, Public Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are glad to hear that you found your room to be very clean. We are very sorry that the refrigerator made noise....we will address that issue. Please stay with us again soon! More

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Additional Information about Quality Inn & Suites Biltmore East

Also Known As:
Quality Inn & Suites Biltmore East Hotel Asheville
Quality Inn & Suites Biltmore East Hotel
Quality Inn And Suites Biltmore East
Quality Inn Biltmore East
Quality Inn Asheville
Asheville Quality Inn
Address: 1430 Tunnel Rd., Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 59 hotels in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Biltmore East 2.5*
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