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All 59 Asheville hotels

Quality Inn & Suites Biltmore East

2.5 of 5 Hotel   |   1430 Tunnel Rd., Asheville, NC 28805
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Ranked #37 of 59 hotels in Asheville
A recent review
4 of 5 stars reviewed 1 week ago
Anita L Fredericksburg, Virginia
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274 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Fredericksburg, Virginia
Senior Contributor
34 reviews 34 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival, seeing the outside of the hotel, and even originally getting into the room, I felt slightly dismayed. Things looked a little "shabby" to me. However, I soon came to realize that it actually looked pretty much like everyplace else in the area--just the mountain type colors, I guess. Even the room grew on me. I felt it was... More

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Williamsburg, Virginia
Top Contributor
165 reviews 165 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

The building is old but is kept well.Be warned it is on a hill without level parking so may present a problem for those that are handicapped. Nothing really bad or great to say - just average. The hotel was very crowded though and the parking lot was a bit difficult to navigate. Also we had to drive a distance... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. We appreciate your feedback! More

Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were visiting Asheville and found this with travelcoupon.com. Great stay. Ended up returning for a second night. Both nights we slept well. Large bathroom and comfy beds.Both days rooms were spotless and well stocked. First night we had a queen. Second night all that was left was a 2 double bed room. Jammie was great at checking us in... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. Jammie will be happy to read your comments. We hope to see you again soon! More

Holly Ridge, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at this hotel, because the first time was such a good experence. This experence was just as good. Will stay again when we are in the area. The front deck staff was very helpfull. Will tell recommend to others

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We appreciate your review & repeat business! We hope to see you again soon! More

henrietta
Top Contributor
127 reviews 127 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on a two week motorcycle trip on the Blueridge Parkway and chose to stay here for a few days to "take a break" from riding. The location is right near the parkway but farther from down town than we had thought. We stayed in the Bitmore suite and it was very large and perfect for a relaxing stay.... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us. Thank you for the suggestion about keeping the state worker rooms together. We hope that you stay with us again in the future. More

Wilmington, North Carolina
Top Contributor
112 reviews 112 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed at this Quality Inn and were more than impressed with its staff, location, and condition. This Quality Inn was immaculate inside and out. The entire grounds including the pool area and parking lot was spotless. Our room was a non-smoking one and it was not only clean but also well stocked with amenities. Our... More

Was this review helpful? Yes 1
Luis C, Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you and we hope to see you soon. More

Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

They advertised a free hot breakfast. The breakfast room was quite cramped and crowded. The 1st day the ham was so salty it wasn't edible and they had small scrambled egg frisbee disks. No maid service the first day. The 2nd day they had sausage and biscuits with gravy that was better. Had maid service because we called the front... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very sorry to hear that our hotel was not a good value to you. It is our goal to provide clean, comfortable accommodations at a great value and we regret that we failed to meet that goal. We understand that our breakfast room can be crowded when the hotel is full and we appreciate your patience. We will... More

Richardson, Texas
Top Contributor
255 reviews 255 reviews
33 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at the Quality Inn & Suites on a recent motorcycle excursion heading East. The hotel is within less than a minute of the Highway, and only a mile off the Blue Ridge Parkway. It is located outside the downtown portion of Asheville, so keep this in mind if your looking for places to eat right next door. Staff... More

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very sorry to hear that you had issues during your stay with us. We will address this with our staff. Please contact our Manager, Luis Camacho @ 828-298-5519 to speak with him further about this issue. Thank you! More

Fort Lauderdale, Florida, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Non-smoking families looking for non-smoking facilities ABSOLUTELY despise checking into hotel rooms that smell like old tobacco. We tried 2 different rooms and the second one was worse than the first. This is an old motel that feels like an old motel. Front desk is accommodating but cannot change the fact that rooms are not up to par. We paid... More

Was this review helpful? Yes 2
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are very sorry to hear that the rooms you were assigned to smelled of smoke. We will address that with our housekeeping staff. Guests tend to smoke right outside of their rooms with the doors open instead of the designated smoking areas. We will look at ways to address this problem. We do apologize and appreciate your understanding. More

Bolingbrook, Illinois
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We found our room to be clean and comfortable, very functional. Would have been nice if the refrigerator had a freezer section for the ice packs we use in our cooler when traveling. We had a room on the second floor, there was no elevator. Parking was really a challenge there that night, especially because there was a truck hauling... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We appreciate your review. We thank you for your time and business. We understand that parking can be a challenge and appreciate your patience. Have a wonderful day! More

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Additional Information about Quality Inn & Suites Biltmore East

Address: 1430 Tunnel Rd., Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Biltmore East 2.5*
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Also Known As:
Quality Inn & Suites Biltmore East Hotel Asheville
Quality Inn And Suites Biltmore East
Quality Inn Biltmore East
Quality Inn Asheville
Asheville Quality Inn

56 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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