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All 58 Asheville hotels

Quality Inn & Suites Biltmore East

2.5 of 5 Hotel   |   1430 Tunnel Rd., Asheville, NC 28805
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Ranked #39 of 58 Hotels in Asheville
A recent review
3 of 5 stars reviewed 5 days ago
PILOT42 Little Rock, Arkansas
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288 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Little Rock, Arkansas
Top Contributor
78 reviews 78 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a good location, and is an average hotel, nothing particularly special, no frills. I will list pros and cons. PROS: Centrally located Clean, housekeeping does wonderful job, sheets smelled fresh, clean bathroom, pats on the back for housekeeping! Good JOB! Nice tv, good reception Fast internet Very friendly front desk staff Pet Friendly Good breakfast, small... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for sharing your feedback with us. We will certainly look into your recommendations regarding the lighting. Our rates are lower in months other than July & October (those are our peak seasons). We are glad that you found our rooms to be clean. Our housekeeping staff will be pleased to read your comments. Happy travels to you! More

Middlesboro, Kentucky
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I just returned from staying at this motel for the second time since June. This was for a two night stay, and upon returning home I am not as tired as one would expect after staying away from home. We stayed in a king size bed room. It was super clean, and spacious. The staff was friendly, the breakfast was... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thanks for staying with us again! We appreciate your business and your review. We hope to see you again! More

Bromyard, United Kingdom
Top Contributor
68 reviews 68 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped one night. Got one of the last rooms as we hadn't booked. The front desk lady did her job and nothing more. No smile Tec. Just functional as if she didn't really want to be there. The hotel was really nice and refurbished. Good breakfast.

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback. We are glad that you enjoyed the hotel. We will address the demeanor of our Front Desk Attendant with her supervisor. Friendly customer service is our goal and we will take this opportunity to better train our staff. We hope that you stay with us again. More

Canton, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long drive we checked into this motel. The front desk lady had only worked there 2 days and was extremely efficient and friendly. We got settled in our room and than went to get some dinner. The parking seems to have trailers and trucks taking up quite a bit of the space. We stayed in a second floor... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are glad you took the time to review us! Thank you! We are very pleased that you found your room to be the cleanest hotel room you have seen. Our staff will be very happy to read your comments. More

ORLANDO
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a nice surprise. The hotel is very clean very well located. The lady who checked us in - had only worked there two days and was fantastic. The room size, It was quiet, the price and that you were great. We just happened to stay here and would definitely stay again. I enjoy a luxury hotel as much as... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us! More

Fayetteville, North Carolina
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was located in a location which was very easy to navigate to and travel to all the attractions in Asheville. Upon arriving, the friendly clerk checked us in (early) and we food the room to be comfortable and clean. The only thing I did not like was that the doors faced the parking lot, but still felt safe... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for your review! We appreciate your feedback. We will certainly look into a different option for our toast and we regret that you did not enjoy breakfast. We hope to see you again! More

Chapel Hill, North Carolina
Top Contributor
59 reviews 59 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed at this Quality Inn during a trip to see the fall foliage. The location was perfect for accessing the Blue Ridge Parkway (half a mile away) and both north and south Asheville locations. In addition, the front desk staff were very friendly and helpful. These are the pluses. Perhaps I didn't make a reservation early enough, but... More

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CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing your feedback. It is best to book early for the lowest rates! More

Redmond, OR
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was, sincerely, the cleanest hotel room in which I've ever stayed. The housekeeping staff not only did a great job, but also were cheerful and helpful. The front desk personnel assisted us in obtaining tickets to the Biltmore Estate, along with some literature. At check out, I complimented the housekeepers and received heartfelt thanks for recognizing the hard work... More

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are delighted to hear that you found our hotel to be so clean! That is our goal: to provide clean, comfortable accommodations at a great value! See you again. More

CULLMAN
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the pillows were so small. if you are a 3 year old your all set. I thought the tub was dirty at first but it was rust. there were a few busted tiles in the bathroom. the evening staff was rude and short if you asked a question. the doors are on the out side so it's a older hotel.... More

Was this review helpful? Yes
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

Thank you for providing us with your feedback. We will certainly address the items that you mentioned. We apologize that the staff was rude in the evening. That is not acceptable and we will be sure to correct that behavior. Thank you again for your review. More

KY
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stopped at NC state visitors center and found this hotel using one of the coupons. We opted to upgrade our room to the Jacuzzi room. It was VERY nice, clean & the bed was super comfortable. The girl at check in was really nice & the breakfast the next morning got us started our right. I can definitely say we... More

Was this review helpful? Yes 2
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review

We are happy to hear that you enjoyed your stay with us. Please stay again! More

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Additional Information about Quality Inn & Suites Biltmore East

Address: 1430 Tunnel Rd., Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Biltmore East 2.5*
Number of rooms: 138
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Also Known As:
Quality Inn & Suites Biltmore East Hotel Asheville
Quality Inn And Suites Biltmore East
Quality Inn Biltmore East
Quality Inn Asheville
Asheville Quality Inn

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