We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

GreenLeadersBronze level
Hotel website
Hotel deals
199 Tunnel Road, Biltmore Estate, Asheville, NC 28805
Special Offer
Book early and Save 15%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Write a Review

729 reviews from our community

Traveler rating
    402
    236
    61
    21
    9
See reviews for
253
275
35
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (729)
  • Mar-May only
    (197)
  • Jun-Aug only
    (198)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (149)
All months
Pittsburgh, PA
Top Contributor
101 reviews 101 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for a long weekend to experience Asheville. Would have liked to stay right in town, but the nice hotels are pretty steep and the ones that are reasonably priced look to be more than a bit dodgy. So we picked this hotel since it's relatively close to town and the rates are a little more reasonable. It was fine,... More 

Was this review helpful? Yes
Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent service from start to finish. Room was fantastic with the whirlpool tub and heated floors! Quite and smoke free! Bed was comfortable. The hotel's front desk gave us perfect directions to downtown Asheville and to the Biltmore. Extremely kind people. Breakfast was outstanding with something for everyone.

Was this review helpful? Yes
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC, responded to this review

We are excited to learn of your five star experience at our hotel. It is wonderful to hear of the great impression we made with our amenities and services. Thank you for your compliments to our staff, hospitality and breakfast layout. We look forward to serving you again and giving you another five star experience. More 

Bethesda, Maryland
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

The property is located in a depression off of a busy highway with many fast-food restaurants. While close to the interstate, the Biltmore, and downtown Asheville, the area near the property is commercially depressing. The hotel staff was efficient and friendly, the breakfast was good and the offerings changed daily, but the hotel itself including our room and public areas... More 

Was this review helpful? Yes
TunnelRoad, General Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC, responded to this review

I am sorry for the inconvenience you incurred during your stay at the hotel regarding our guestrooms they have been recently renovated to exceed current industry standards. The hotel is located very close to Asheville downtown and thus the feeling of the older development in the area. We are located near 10 sit down restaurants other then the fast food... More 

Fayetteville, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We're midway through a four night visit. Hotel recently renovated. Clean and comfortable. Sole issue with the a/c was addressed immediately. Great rate through Expedia. Only negative: the exhaust fan and the bathroom light are on the same circuit and the fan is extremely noisy, but the helpful staff, overall cleanliness, and free breakfast outweigh the loud fan. Bought a... More 

Was this review helpful? Yes
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the airconditioning unit and exhaust fan. We appreciate the compliments and the comments regarding areas where can improve. We hope you will return to be even more impressed during... More 

Acworth, Georgia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We liked it so much we stayed an extra night! Friendly, helpful check-in. Cleanest hotel I have ever stayed in. Fresh as a daisy. BIG room was spotless. Bed comfy. Sheets and towels were fluffy, soft and sparkling white. Big mini fridge, microwave and TV. Pool and hot tub were wonderful. Had bathrooms and music and plenty of pool towels.... More 

Was this review helpful? Yes
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! More 

Questions? Get answers from hotel staff and past guests. Ask a question

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Room/suite (11)
Viewed
Bathroom (7)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities