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Country Inn & Suites By Carlson Asheville Downtown Tunnel Road

3.0 of 5 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805
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Country Inn & Suites By Carlson Asheville Downtown Tunnel Road
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Country Inn & Suites By Carlson Asheville Downtown Tunnel Road
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655 reviews from our community

Traveler rating
    371
    211
    51
    17
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location: Right near the highway, yet far enough from it to avoid the noise. On road with a plethora of hotel/motel choices, as well as restaurants, a supermarket and a mall. 5 min to downtown through a tunnel, minutes from Biltmore Estate and River Arts District. Room: Basic but clean. It seems to have been refurbished recently, but on a... More 

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights with my wife and son in December. Hotel was a little worn (they said they are about to remodel). Hotel was clean and had a very good staff from front desk to house keeping. No complaints Area is 5-8 min to downtown so not bad at all. The hotel does sit in an area that has a... More 

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Willow Spring, North Carolina
Top Contributor
79 reviews 79 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My Mom and I stayed here one night while visiting Asheville and Biltmore House. It was a great location as it was convenient to both downtown and Biltmore. There is also a mall not 5 minutes away and plenty of choices for eating. It was nice and clean and the rooms were roomy. The beds were comfortable. My only complaint... More 

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metro Atlanta
Top Contributor
73 reviews 73 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We generally find CI&S to be a cut above other med-price chains and this one was no exception. We came in from a cold evening and found the fireplace to be most welcoming, and it put out a lot of heat to warm us quickly. Hotel appeared to have been updated in the last few years with fresh paint and... More 

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Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well it has been some time since I have stayed anywhere ,when I had absolutly no complains! Our stay was very enjoyable, the maintenance staff was so pleasant no attitudes great at their jobs! Believe it or not little things like this makes a BIG difference in how your chain is viewed. I have had such bad experiences before that... More 

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

In town for just one night, and this hotel was everything we needed. Close to where we needed to get to and to downtown, right off the interstate. Clean spacious room, and bathroom. Desk attendants were friendly and prompt. Had to wait a few min when we went to check in, but that was due to the fact they were... More 

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Matthews, United States
1 review
5 of 5 stars Reviewed 1 week ago

We chose to stay at this hotel after reading other reviews and were not disappointed. It was clean, a convenient location and the staff was courteous and attentive. I am pretty picky about where I stay, but I was very comfortable here. Would definitely stay here again.

Review collected in partnership with Country Inns & Suites By Carlson

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Goldsboro, North Carolina
Top Contributor
135 reviews 135 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very comfortable accommodations and seemed very clean. Location is good and staff were friendly. Two tips, the elevator (just one for this hotel) is pretty crowded in the mornings. So, I would recommend a room on the first or second floor, if you can take the stairs. Second, give yourself time for breakfast in the morning. The eating area is... More 

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TunnelRoad, Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a clean, convenient, and comfortable experience. We appreciate that you have taken the time to give tips for future guests... More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I would really suggest this hotel for Family, Business or whoever is coming to enjoy Asheville. So close to Biltmore, Downtown, Highway and the Mall. I guess thats tunnel rd for you. I always come to asheville and stay at different hotels but I will be a continued guest at this hotel. The breakfast is off the charts, thats a... More 

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TunnelRoad, Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Thank you for your review, your feedback, and your comments regarding your stay. It is wonderful to hear of the great impression we made with our amenities and services. I am so glad that you enjoyed our breakfast and free cookies. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of... More 

PA
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Our travel agent in PA booked this hotel for us, and we were not disappointed. There are many restaurants in the area as well as a pharmacy and mall. Getting to the downtown area and The Biltmore Estate was easy because of the directions given by the hotel front desk staff.

Was this review helpful? Yes
TunnelRoad, Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We are also happy to hear that you found the location to be so convenient for your needs. Thank you for... More 

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Additional Information about Country Inn & Suites By Carlson Asheville Downtown Tunnel Road

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson Asheville Downtown Tunnel Road 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#4 Green Hotel in Asheville
#7 Family Hotel in Asheville
#11 Business Hotel in Asheville
#14 Romantic Hotel in Asheville

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