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Country Inn & Suites By Carlson Asheville Downtown Tunnel Road

3.0 of 5 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805
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Country Inn & Suites By Carlson Asheville Downtown Tunnel Road
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Country Inn & Suites By Carlson Asheville Downtown Tunnel Road
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607 reviews from our community

Traveler rating
    350
    190
    45
    17
    5
See reviews for
214
229
31
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Hartford, Connecticut
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When we first walked into the room it looked so dingy and yucky I just thought what have I booked? But it's primarily the CFL bulbs they use, the light makes the place look that way but it improves as they get brighter. AC worked well, probably really appreciated mid July breakfast very nice and overall nice stay.

Was this review helpful? Yes 1
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hello valued guest! Thanks for the feedback about your stay with us. I am so pleased that the quality of the room became more evident as the lighting improved! I am also glad your ac ran well and that you enjoyed breakfast! We do hope you will stay again! Take care! More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed one night in early October. Found the facility and staff to be consistently good. The room was clean, comfortable and quiet. The bed was firm and supportive. The equipment in the exercise room was in good working order. The breakfast included a good range of options, including sufficient protein. Overall, a good value.

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Thank you for your feedback! We are so pleased that you found us to be in good shape on all fronts. We do strive to maintain an up to date property. I am pleased that you enjoyed the room and the breakfast. Please return! More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this property midweek for a business training session. Everyone was pleasant from the time I arrived. My room was modern, clean and comfortable. There was no musty smell that is so common in area properties. For a standard room (2 queen beds) there was surprisingly quite a bit of space. There was even room for a oversized... More

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hello and many thanks! So glad you had a good stay with us ! We have done a lot of renovations to update the feel from country to modern. We are so convenient to Asheville's attractions. We love being able to offer the full hot breakfast along with your room rate! Please stay again and continue to recommend us!! More

Penhook, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What a GREAT place to stay! Clean room, pleasant staff, and a very nice breakfast. I'm fairly easy to please but in these more difficult times I find too many surly or short-tempered people work in these hotels/ motels. Not this one! Visited Billy Graham Training Center that is a hop, skip, and jump down the road. Turn the other... More

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hello! We are so pleased you enjoyed your recent stay ! Thank you for your kind words about our staff being friendly! I agree that you don't always find the friendliest folks in customer service these days. We do have a lot of folks visiting The Cove, which is so close! Please stay with us again and recommend us! More

Berkhamsted, England, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We were lucky to get the last room at 6pm, after a long drive, so it was great to collapse into a comfortable room, on the first floor, near the reception desk and the hot tub, which I made immediate use of! The room was very comfortable and quiet, we had a very restful night's sleep. In the morning I... More

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hello and thank you! I am glad you were lucky enough to snag one of our rooms at the last minute ! I am glad you were able to slip right into the hottub and relax!! You are correct that our breakfast is very crowded, so I am glad you found seating and plenty of food stocked! Please stay with... More

Saint Cloud, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was outstanding. Very easy drive, 5mins to Downtown. Very clean hotel, very nice staff and the breakfast was outstanding. Also great location to Blue Ridge Parkway and various other site seeing locations. Highly recommend this hotel.

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Thanks! We are so pleased that you think we were just "perfect" !! We are so happy to hear you will highly recommend us! Our location can't be beat for seeing Asheville top sights. We do offer a nice breakfast in a very clean facility. Take care!! More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Looking for a moderately priced place to stay near downtown Ashevelle we chose Country Inn and Suites. Staff was friendly, facility was clean, breakfast was good with a different hot entree each day. Wifi, pool, whirlpool, fitness center were all good. The only way this could be better is if they offered a shuttle to downtown for their guests.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hi and Thanks! We are so happy you discovered what a great place we have here! We do tend toward the more moderate pricing and yet you get so much! I am pleased you had positive interaction with the staff and found the facility to be clean on all levels! Please stay again and recommend! More

Jacksonville
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm rating this hotel as four stars based on the price available here on Tripadvisor. We paid substantially less using another online discount service. Room was very clean and updated with very comfortable beds. We only stayed overnight, but I was excellent. Breakfast was good.

Was this review helpful? Yes 1
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hi and thank you !! You are so right in your assessment that we are an excellent deal, especially if you find a great rate online for us! I would dare say, we are a "steal". We pride ourselves on cleanliness and abundant free amenities! Please consider staying with CountryInns wherever your travels take you! Take care!! More

Mt. Sterling, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

No complaints. Great service, great breakfast, clean and accommodating. For the price you really cant beat it. Only complaints, my internet connection wasn't the best and the beds were a little to soft for me.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hello and many thanks! We love hearing the words "GREAT STAY!". We are definitely convenient to all of Asheville's top locations. I am so happy you enjoyed the bed and linens. I am gald you found the staff to be friendly! We appreciate your recommendation! More

Anderson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is convenient to downtown Asheville. Our room was clean. We slept on a comfortable bed with nice linens. The staff was very friendly. I would highly recommend this hotel to anyone visiting Asheville.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review

Hello valued guest! We appreciate your nice review of our hotel. We are so glad you enjoyed your stay. Please stay with Country Inns wherever your travels take you! Thanks for recommending us! More

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Additional Information about Country Inn & Suites By Carlson Asheville Downtown Tunnel Road

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson Asheville Downtown Tunnel Road 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn Asheville
Asheville Country Inn

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