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Comfort Suites Biltmore Square Mall

2.5 of 5
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890 Brevard Road, Asheville, NC 28806
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Comfort Suites Biltmore Square Mall
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Ranked #25 of 58 Hotels in Asheville
A recent review
4 of 5 stars Reviewed June 9, 2010
gogogadget1 Hamilton, Ohio
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425 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites Biltmore Square Mall
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Hamilton, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2010

This is a convenient stopping point for heading down south. We love that it's right off the highway and very close to the cool and funky downtown Asheville. Did have to have our room changed once due to smell, but that can happen in a place that allows pets. If you're lucky, you can get a room on the side... More 

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your feedback! We appreciate you taking the time to review us on Trip Advisor. We are delighted that you enjoyed our convenient location! We regret that there was an odor in your room. We do try to keep all pets on the first floor but of course sometimes a pet gets by us & stays on another... More 

Bryson City, North Carolina
Top Contributor
92 reviews 92 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 9, 2010

Enjoyed our stay, very friendly helpful staff, clean, and pet friendly.

Was this review helpful? Yes
Charlotte, North Carolina
1 review
4 of 5 stars Reviewed June 7, 2010

Hotel staff was very nice at check-in and check-out. Staff suggested several great restaurants nearby and provided us with a discount card for one of them. The restaurant was fabulous and directly across the street. Continental breakfast was from 6:30 am - 9:30 am and included waffles, cereal, fruit, muffins, eggs, sausage, biscuits, milk, juice, coffee. Hotel was pet friendly... More 

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for taking the time to review Comfort Suites Biltmore on Trip Advisor. We are glad to hear that you enjoyed your stay and our staff's restaurant recommendations. We look forward to your return visit the next time you are in Asheville! More 

Rochester, New York
1 review
5 of 5 stars Reviewed June 3, 2010

Mikal helped with my reservation (we were traveling with a pet and did not want to have to switch rooms mid-stay). When we arrived, it was completely taken care of. The room was great, everything was immaculate, we had no problem with the wi-fi, the amenities made life lots easier.The staff were helpful (see Mikal!) and the breakfast was great.... More 

Was this review helpful? Yes
AshevilleDreamer, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

On behalf of Mikal I would like to thank you for staying with us and appreciate you recognizing him for a job well done. It is our goal to provide our guests a "HOME AWAY FROM HOME" experience and glad that your stay with us was a terrific one! We are delighted that you were pleased with our amenities &... More 

Iowa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2010

We found the hotel with a travel coupon and it was the best stay on our trip. The rooms were clean, attractive and quiet. The beds were comfortable with several cushy pillows. I have paid over double this and not had rooms as nice. The breakfast was extensive and has a variety of hot and cold items. We found the... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed May 27, 2010

Stayed overnight while visiting Asheville NC. Very helpful staff, clean rooms, quiet. Desk staff very helpful in dealing with the details of our two rooms and our late arrival. I recommend this hotel!

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Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed May 27, 2010

This is the second time we have stayed in this hotel. We have been very impressed. Very clean. Friendly, helpful staff. Great location near shopping and eating. Close to entrance to the Blue Ridge Parkway and to the Bilmore Mansion. They offer great ticket prices at the hotel desk. Very reasonably priced.

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AshevilleDreamer, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to review the Comfort Suites Biltmore on Trip Advisor. We are delighted to hear that you found our hotel to have such a great location for you during your recent stay with us. We appreciate your business and your recommendation of our hotel. Hope to see you again soon! More 

Panama City Beach, Florida
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 24, 2010

This hotel exceed my expectations in every way. Very clean and well appointed. Great location for visiting the Biltmore Estates. Great Seafood Restaurant next door - Harbor Inn Seafood.

Was this review helpful? Yes 2
AshevilleDreamer, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your great review of Comfort Suites Biltmore! We are glad to hear that you enjoyed your stay with us. We strive to offer our guests a clean & comfortable stay at a great value! We look forward to future visits from you when you are in the Asheville area. More 

Dallas, Texas
1 review
4 of 5 stars Reviewed May 16, 2010

newly renovated great service per friendly ( and reasonable fee for fido to stay) hot breakfast Staci the manager and all staff most friendly and accommodating- will be our hotel of choice for the area when traveling with our boston terrier

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for taking the time to review Comfort Suites Biltmore on Trip Advisor. I am delighted to hear that you & your pet enjoyed your stay with us. It is our goal to provide our guests with clean, comfortable rooms at a great value. I am glad that you were able to take advantage of one of... More 

Iowa
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 14, 2010

This hotel was a great place to stay except for the small bathroom. I think it's the smallest bathroom I've ever seen in a hotel room and not quite up to par with other Comfort Suites I've stayed in. The beds were also double's instead of queens, so if your thinking of having 4 people stay in a room, I... More 

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for writing this review of Comfort Suites Biltmore. We appreciate your feedback. We try to offer as many ammenities (microwave, refrigerator, coffee maker, etc.) as we can in all of our guest suites. We also have a full-size pull-out sleeper sofa to accommodate extra guests. We are so glad to hear that the Front Desk staff... More 

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