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Comfort Suites Biltmore Square Mall

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890 Brevard Road, Asheville, NC 28806
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1 room 1 guest
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Comfort Suites Biltmore Square Mall
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florence, Kentucky
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a good place to stop for the night while traveling the Blue Ridge Parkway. The place looked new. Was really nice. Nice and friendly receptionist. Comfy beds. Nice bathrooms. Free Breakfast and very good value! Didn't use the pool or workout area but looked really good. Restaurants within walking distance. Outlet mall very close by.

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. We are happy that you enjoyed our hotel and we hope to welcome you back soon. More 

Marietta, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a very nice room on the fifth floor, two queen size beds. There was a desk, an extra sofa, and a big TV. Bathroom was smallish, but otherwise the room layout was very nice. Typical breakfast downstairs and they were really nice about leaving it available well past the advertised breakfast hours. Only complaint was that the wifi... More 

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. We appreciate your business and we hope that you will stay with us again. More 

Huntersville, North Carolina
Level Contributor
182 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel next to a great newly created Asheville Outlet mall and a few minutes drive to Discount Shoes (yay!). Just off I-26 and a 10 minute drive to Biltmore House and downtown Asheville. Great location and I used a Groupon!

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to review us! We are happy that you enjoyed our convenient location. Hope you got all your shopping in! Come back and stay with us soon! More 

Vina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I guess it's a good place to stay if you travel with pets but I think the staff should warn everyone else when checking in. You will need a lot of patience waiting on the small single elevator for five floors. No where close to eat out after 9:00 pm except a couple of fast food place's.

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. We are a pet friendly hotel and we have specific rooms set aside for our pets. There are a few restaurants that stay open until 10pm besides the fast food restaurants on the weekends. We appreciate your patience with the elevator. More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfortable, good breakfast, clean and friendly. Good location right across from the Asheville Outlet Mall. Rooms are good size and they have plenty of amenities. Just 15 miles from The Biltmore. There are also plenty of eating places in the area

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very happy to hear that you enjoyed your stay with us. Please visit us again! More 

Cape Coral, Florida
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical Comfort Suites room layout - two queen beds and a foldout couch. Location is in good proximity to downtown Asheville, River district, etc. (about 10 minutes or so). Between an outlet mall and strip mall on a main drag, but still pretty quiet at night. Biggest problem was the parking (especially if you return to the hotel late at... More 

Was this review helpful? Yes 2
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. We are happy that you enjoyed our convenient location. We apologize that some of guests had larger vehicles or trailers. We try to accommodate all the guest's parking needs as best we can and we will look at some other options. Please stay with us again! More 

Lawrenceville
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Aside from the rather liberal use of the term "suite" (our rooms were only slightly larger than normal hotel rooms with sitting area to the side), this hotel offers clean, comfortable rooms at a relatively low price. Nothing spectacular, but I would stay here again.

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. Our rooms are considered to be a one-room studio suite. We appreciate you sharing your experience with us and we do hope you will stay with us again! More 

Daytona Beach, Florida
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well we stayed here for a overnight stay we always usually camp I'm asheville but we were coming from tn so we said why not try the comfort suites we always wanted to stay so very nice and safe and secure and right next to the outlet malls and with in walking distance of food stores and restaurants Now downside... More 

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. We are glad that you enjoyed our location. We are sorry that you found the beds to be small. We hope that you will stay with us again! More 

Morgantown, WV
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 17, 2015

The Comfort Suites Biltmore Square Mall is a good choice for a stay in the Asheville area. We enjoyed our time except for two issues that are not exactly ideal. First, the property has only one elevator, which regularly becomes over tasked during peak times. Save some patience for your interaction with the elevator. Second, the breakfast area can not... More 

Was this review helpful? Yes 4
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for sharing your experience with us! We appreciate your patience with our one elevator and the breakfast room that does get crowded when we are full. We do hope that you will stay with us again in the future! More 

Huntsville, Alabama
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 14, 2015

We spent one night here on a Friday night. Bed was huge and comfortable. Pillows plentiful. Room new and clean. Breakfast was nice. A great place to stay providing value for the money.. A couple of issues, parking is not sufficient on site. Several guests had to park in the restaurant next door or in the mall parking lot. Get... More 

Was this review helpful? Yes 2
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review! We appreciate your feedback. Thank you for your patience with parking, it can become crowded when the hotel is full or their are meetings in our meeting space. We hope to see you again! More 

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