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All 59 Asheville hotels

Comfort Suites Biltmore Square Mall

2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806
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Ranked #23 of 59 hotels in Asheville
Certificate of Excellence 2013
A recent review
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323 people have reviewed this hotel

Traveler rating
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    43
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    23
See reviews for
105
105
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

VERY NICE Hotel and GOOD Front Desk Manager (Jura) TY..The area offers a lot of things to visit for the traveler. Vanderbilt House is a must see! This hotel was near a very nice mall and very good restaurants.

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Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The drive to downtown is less than 15 minutes. Too bad the mall across the parking lot is closing down. The hotel was clean, rooms were a great size, breakfast was decent although the "omelets" were cold. The walls seemed to be thin, however, but it didn't stop us from getting a good night's sleep. The staff is very friendly.... More

Was this review helpful? Yes 1
New Jersey
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located about ten to fifteen minutes from the downtown of Asheville and the Biltmore Estate, so it worked for us. The rooms are large, clean, and comfortable. I especially enjoyed having a couch, so I didn't have to sit in bed to read or watch TV. The breakfast was okay, but it was crowded at certain times... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us and that you found our rooms to be comfortable. We hope that you will stay with us again soon! More

Knoxville
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here to watch the Biltmore marathon. The room was very nice and clean and the bed was very comfortable. The breakfast was very good also with a lot of hot and cold items including eggs and waffles. Will stay there again the next time in Asheville.

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us. We are glad that you found your room to be clean and bed to be comfortable. We hope to see you again soon! More

Maryville, Tennessee
Top Contributor
54 reviews 54 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here once before so while we were in the area we stopped by to see if they had any rooms available, they had one left and it was handicap accessible but said if we wanted it we could have it. Room was clean, but it had a big gap between the door & door facing and you... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for reviewing us on TripAdvisor. We are glad that you found your room to be clean. We will address the gap in the door. Thanks for letting us know! We will see you next time! More

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel exceeded our expectations. It was just a stop along the way but for the price it was excellent! Check in was quick, rooms were clean, beds were SO comfortable, showers were great, and free breakfast was awesome! I highly recommend! The only reason I can't give 5/5 is because there was only one elevator for the whole hotel... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thanks so much for your review! We are so glad that you enjoyed your stay with us! More

Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stopped here and was thrilled that it was up to the standards we found at other comfort inns. Even had a designated smoking section which was segregated and devoid of wind. As a smoker I was happy, but visually it's a bit repulsive. Breakfast was fabulous, great selection and snappy refills. Beds were super comfy and coffee and cookies in... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so glad to hear that you enjoyed your recent stay with us. Thank you for providing us with your feedback. We will address the Front Desk's speediness in assisting guests. We hope to see you again! More

nc
Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 10, 2014

This time we went with a dog. They advertised they were pet friendly, and they were. The front desk folks did not cringe when we arrived and made us and Fido welcome. Put us on the first floor with other dog owners with easy access to the outdoors for doggy needs. Staff was upbeat and pleasant. Location is not recommended... More

Was this review helpful? Yes 2
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for selecting the Comfort Suites for your recent stay in Asheville. We are glad that you and your pet enjoyed your stay with us! The Biltmore Square Mall is closed for renovations (Belks & Dillards stayed open), they will re-open in the Spring of 2015 as an upscale Outlet Mall. We hope that you stay with us again! More

Wheelersburg, Ohio
Top Contributor
109 reviews 109 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 9, 2014

We stayed here on our recent trip to Asheville. Check in and check out was done quickly and the staff was very courteous. We stayed in a king suite, and the room was very nice a comfortable. The breakfast was fine and a nice start to our morning. The hotel is close to nearby attractions and has easy access from... More

Was this review helpful? Yes 4
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon! More

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2014

Reasonable 10 min drive to Biltmore. Clean room, average breakfast, friendly front desk staff. $150 for hotel room and two admission tickets to Biltmore. Near an old run down mall, but across the street was a nice tavern where we had an excellent dinner.

Was this review helpful? Yes 4
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to review us on TripAdvisor! We appreciate your feedback. We are glad to hear that you enjoyed your stay with us. The Biltmore Square Mall is closed and currently under renovations. They will re-open Spring of 2015 as an upscale Outlet Mall. More

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Additional Information about Comfort Suites Biltmore Square Mall

Also Known As:
Comfort Suites Biltmore Square Mall Hotel
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Asheville
#28 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Official Description (provided by the hotel):
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
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