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All 59 Asheville hotels

Comfort Suites Biltmore Square Mall

2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806
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Ranked #24 of 59 hotels in Asheville
A recent review
5 of 5 stars reviewed yesterday
Jerry B Boca Raton, Florida, United States
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373 people have reviewed this hotel

Traveler rating
    134
    144
    49
    23
    23
See reviews for
125
119
18
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Boca Raton, Florida, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed over the Labor Day weekend and were extremely pleased by the friendly staff and the large comfortable room we had. We liked the fact that the hotel is well-located, tech friendly, smoke-free and offers abundant and convenient parking. We look forward to staying here again on our next visit to Asheville.

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Typical of what we find in most Comfort suites. Clean, comfy, enough room for our family of 5. Nice outdoor pool for summer. Staff was INCREDIBLY helpful and kind. Breakfast was well attended to by staff. Walked to dinner both nights. Non-congested area, beautiful area.

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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was friendly and allotted room per our request. The room had a jacuzzi. The free breakfast was very good. You have 24 hour coffee in lobby. The hotel is TOTALLY smoke-free. Very good bed and pillows and room is tech friendly with super wi--fi FREE. We could watch our favorite shows on ipad comfortably. You do have a... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for reviewing the Comfort Suites on TripAdvisor! We appreciate your time and are happy to hear that you enjoyed your stay with us! More

Crestview, Florida
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

A room with a view of the mall and a whirlpool tub as well. Friendly and informative staff with lots of recreational choices as well as dining choices. A good place for a family to stay in with the Blue Ridge Parkway entrance close by and plenty of shopping available for the the shopaholic. Breakfast was yummy...a great way to... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for your review! We are happy that you enjoyed your stay with us. We are excited about the Outlet Mall opening this Spring....it will be a shopper's paradise for sure! We hope that you will stay with us again! More

Richmond, Virginia
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The good: Condition of the hotel was good overall, breakfast was decent, and the front desk clerk was very polite and friendly at check-in. Not so good: When we went to our room we discovered it had two double beds. Most places we stay have a queen or king bed, so the double-double seemed a bit odd and wasn't what... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. We are a pet friendly hotel and we do keep pets on the first floor or the ends of the upper floor hallways. We apologize for a bag being left in your room. When you book a room through a third party site such as Hotwire you reserve what inventory we alot... More

Chantilly, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean, love the luggage cart. Nice, looks new, pleasant hotel. Definitely putting on my favorites for Asheville area. Plan on booking there for all my future Asheville activities and stays. Thank you.

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you have added us to your favorites list! We appreciate you taking the time to review the Comfort Suites Asheville on TripAdvisor. We will you next time! More

Greenville, SC
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We frequently stay in hotels that are part of the Choice hotel group when travelling as a family since most are pet friendly. Some are good and some aren't. This hotel is probably the best Choice hotel that I have experienced. It is very clean, the staff is friendly and the appearance is that of a new establishment. The rooms... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for sharing your experience with us! We are so happy to hear that you enjoyed your stay with us. Please stay with us again! More

Woodbury NJ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Kids friendly great price with priceline...It was perfect. Great breakfast quiet room. I am a single mom traveling alone is scary but I felt comfortable and safe at this property located minutes from the Biltmore and all local attractions.

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us. It is our goal to provide clean, comfortable accommodations at a good value. Thank you for your review! More

Lenoir, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel was cleaner and more updated than I would have ever expected .....i was very surprised how nice it looked ,,,But when I had to wait 15 minutes to check in and was the only one in line I saw things more clearly.. The front desk person wanted me to hear about her working all night the previous day... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very sorry to hear that you did not enjoy your stay with us. We will address the way you were not welcomed with our hotel staff. Our mattresses are Sealy mattresses and we apologize that yours was not comfortable. We appreciate your feedback and will share it with our staff. More

Gatlinburg, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying here at this hotel for the last three or four years. I'm sure Asheville N.C. has a lot of nice hotels and I have stayed at some of them. Although, that is a true statement, I love to stay at the Comfort Suites on Hwy 191 or Barvard Rd. Let me state this, my wife and... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for such a wonderful review! Our staff will be happy to read your review. We appreciate your business & we look forward to welcoming you back! More

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Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#23 Romantic Hotel in Asheville #24 Business Hotel in Asheville #25 Family Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
Number of rooms
125

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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