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All 57 Asheville hotels

Comfort Suites Biltmore Square Mall

2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806
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Ranked #27 of 57 Hotels in Asheville
A recent review
5 of 5 stars reviewed 3 days ago
fusion04 North Carolina
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407 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Carolina
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our 5-person family was here for a one-night stay. Our room was clean and quiet. The heater has a thermostat that allows you to set the exact temp and it worked well. Breakfast was very good - better than I had expected. The room wasn't huge, but it was adequate for our stay. I would definitely stay here again.

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for review! We are happy to hear that you enjoyed your stay with us! More 

Salem, Massachusetts
Top Contributor
68 reviews 68 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I found this hotel by using the Expedia last minute application. It was a good find, and a great deal. The mall is renovating, so I wouldn't stop here for the shopping. The room was comfortable. Excellent breakfast, eggs, sausage, make your waffles (blueberry and plain), juice, hard boiled eggs, yogurt, assorted bread products. Oranges, bananas and apples. The internet... More 

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy to hear that you enjoyed your stay with us! The new outlet mall will be open in May of 2015! Come shop til you drop! More 

Durham, North Carolina, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean, has a great free, hot breakfast each morning, and a great price. This was our 4th time staying here and they did not disappoint. It is also pet friendly which is a plus as we travel with our dog sometimes. Comfortable beds, large rooms, free wifi, and plenty of tv channels to choose from. I... More 

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for a great review and for staying with us again! More 

south carolina
Top Contributor
65 reviews 65 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this motel for a family trip with 2 other families as I generally stay at Comfort Suites so hoped it would be similar to others. It was sufficient for me but not sure others agreed as they had previously stayed at other motels in the area. We were going to the Biltmore House and I did find it... More 

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. We appreciate your feedback. We will be upgrading our lighting soon. We are very sorry that your room was not more comfortable for you and your family. More 

Beaver, Pennsylvania
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for three nights. The room was pretty clean and spacious, the bed was mostly comfortable, and the breakfast was good. The elevator (yes, one elevator, which is strange given the size of this hotel to only have one elevator) can be slow. More often than not, we opted to use the stairs. Check-in process was... More 

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review.....I am glad to hear that you enjoyed your stay with us! Happy Travels in 2015! More 

Senior Contributor
34 reviews 34 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was very nice, it had a flat screen TV, a good sized bathroom, and fast wifi. The beds were very comfortable. The breakfast was fantastic. They had the normal hotel stuff, but also hot buiscits and gavy and sausage and cheese omelettes.

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thanks for your awesome review! We are delighted to hear that you enjoyed our hotel! We hope to see you again! More 

San Francisco
1 review
5 of 5 stars Reviewed December 22, 2014

We stayed at a few hotels nearby in the past and this one really surprised us. Excellent management, room was big enough for a big family, impeccable and with great pillows too. It also included a warm light in the bathroom. Breakfast hours convenient and with an excellent variety.

Was this review helpful? Yes 2
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so glad that you enjoyed your stay with us. It is our goal to provide clean, comfortable rooms at a great value. We will see you next time you are in Asheville. More 

Alton, Virginia, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

Check in was easy and fast with friendly desk clerk. Room was very clean and fresh looking. Hotel was very quiet with no bothersome hall noise. Breakfast was typical Comfort Suites fare; eggs, sausage, biscuits, gravy, were all hot and fresh. Hotel is convenient to area attractions. I would definitely stay here again.

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy that you found our hotel to be clean & quiet! We look forward to your next visit. Merry Christmas! More 

North Carolina
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 19, 2014

Rooms are clean and quiet, beds are very comfortable, showers/tub excellent, parking adequate, and it's located next to what will become a major outlet mall. Staff are accommodating and friendly. You can drop a few pennies at Dillards' rack store and fill your trunk, before heading out to the Blue Ridge Parkway nearby. It's a ten minute drive to downtown,... More 

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so glad that you enjoyed your stay with us. You can shop til you drop when the outlet mall opens this spring....I know I will! Have a very Merry Christmas! More 

Minneapolis, MN
Contributor
14 reviews 14 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 17, 2014

I really have no idea how this hotel has such high ratings. The wireless internet signal in our room was so weak it was basically worthless, and the bed sheets and shower curtain both had stains on them. There seemed to be a single, super-slow elevator for the entire hotel, which was monopolized by housekeeping in the morning. You better... More 

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very sorry to hear that you encountered problems during your recent stay with us. We will have our housekeeping staff address any stained items in the room. We just upgraded our internet to high speed, and we have not had any complaints, we will look into that. We thank you for your patience with our elevator, we realize... More 

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Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#22 Business Hotel in Asheville
#24 Family Hotel in Asheville
#28 Romantic Hotel in Asheville

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