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All 59 Asheville hotels

Comfort Suites Biltmore Square Mall

2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806
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74%
Ranked #23 of 59 hotels in Asheville
Certificate of Excellence 2013
A recent review
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326 people have reviewed this hotel

Traveler rating
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    43
    21
    23
See reviews for
106
106
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Columbia, SC
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The three nights spent here were one of the most pleasant times ever spent in a hotel. Physically it is an almost flawless design and layout. The bed and pillows match the most comfortable we've ever known, barring none. The front desk and staff were very accommodating and most friendly. The maid staff needs some coaching about talking too loudly... More

Was this review helpful? Yes 1
Laval, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good hotel, well maintained and clean. Well located if you wish to visit the Biltmore Estate, Very good bed. Delicious and varied buffet for breakfast, better than in any other Comfort Inn we have visited so far.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is a great example of what I expect from a hotel, and this Asheville gem is run impeccable well. We were greeted with a smile, recognized as a Choice Privileges member, and given a better-than-expected dog-friendly room. Breakfast was great and staff was always smiling and helpful. Will always stay here when in the area!!

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

VERY NICE Hotel and GOOD Front Desk Manager (Jura) TY..The area offers a lot of things to visit for the traveler. Vanderbilt House is a must see! This hotel was near a very nice mall and very good restaurants.

Was this review helpful? Yes 2
Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The drive to downtown is less than 15 minutes. Too bad the mall across the parking lot is closing down. The hotel was clean, rooms were a great size, breakfast was decent although the "omelets" were cold. The walls seemed to be thin, however, but it didn't stop us from getting a good night's sleep. The staff is very friendly.... More

Was this review helpful? Yes 3
New Jersey
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located about ten to fifteen minutes from the downtown of Asheville and the Biltmore Estate, so it worked for us. The rooms are large, clean, and comfortable. I especially enjoyed having a couch, so I didn't have to sit in bed to read or watch TV. The breakfast was okay, but it was crowded at certain times... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us and that you found our rooms to be comfortable. We hope that you will stay with us again soon! More

Knoxville
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here to watch the Biltmore marathon. The room was very nice and clean and the bed was very comfortable. The breakfast was very good also with a lot of hot and cold items including eggs and waffles. Will stay there again the next time in Asheville.

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us. We are glad that you found your room to be clean and bed to be comfortable. We hope to see you again soon! More

Maryville, Tennessee
Top Contributor
54 reviews 54 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here once before so while we were in the area we stopped by to see if they had any rooms available, they had one left and it was handicap accessible but said if we wanted it we could have it. Room was clean, but it had a big gap between the door & door facing and you... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for reviewing us on TripAdvisor. We are glad that you found your room to be clean. We will address the gap in the door. Thanks for letting us know! We will see you next time! More

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel exceeded our expectations. It was just a stop along the way but for the price it was excellent! Check in was quick, rooms were clean, beds were SO comfortable, showers were great, and free breakfast was awesome! I highly recommend! The only reason I can't give 5/5 is because there was only one elevator for the whole hotel... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thanks so much for your review! We are so glad that you enjoyed your stay with us! More

Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2014

Stopped here and was thrilled that it was up to the standards we found at other comfort inns. Even had a designated smoking section which was segregated and devoid of wind. As a smoker I was happy, but visually it's a bit repulsive. Breakfast was fabulous, great selection and snappy refills. Beds were super comfy and coffee and cookies in... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so glad to hear that you enjoyed your recent stay with us. Thank you for providing us with your feedback. We will address the Front Desk's speediness in assisting guests. We hope to see you again! More

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Additional Information about Comfort Suites Biltmore Square Mall

Also Known As:
Comfort Suites Biltmore Square Mall Hotel
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Asheville
#25 Family Hotel in Asheville
#28 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Official Description (provided by the hotel):
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
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