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All 59 Asheville hotels

Comfort Suites Biltmore Square Mall

2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806
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74%
Ranked #25 of 59 hotels in Asheville
A recent review
5 of 5 stars reviewed 2 days ago
pathfinderwavohio s.ohio
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352 people have reviewed this hotel

Traveler rating
    125
    134
    49
    21
    23
See reviews for
115
115
17
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
s.ohio
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed two night. It was in a great location. It is 14 minutes from the Biltmore Estates. Most of the time if you prepay for the room it is even cheaper. The room was comfortable and the staff was wonderful very helpful. My son slept on the fold out couch without any complains. He was very happy with the... More

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Tryon, North Carolina, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The rooms are up to date, convenient location, excellent and friendly staff. Hilton service at a reasonable rates, and if you're on points its even better. Still a best kept secret and finest deal in the Asheville area. Compares more to a Marriott with their breakfast. Swimming area is small but adequate. Be sure checkout Harbor Inn Seafood next door.... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was very easy to find. It was close to all the attractions and the Biltmore Est. Cayla was beyond helpful to my fiancé and I. She went above and beyond to make our trip awesome. The room was very clean and extremely comfortable. We will definitely stay there again, and we will recommend it to anyone visiting the... More

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Virginia, USA
Top Contributor
78 reviews 78 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is about 15 minutes' driving time from the center of the city, but relatively reasonably priced in a very expensive area. There might be real suites available, but ours was just a large room with a sofa at one end. (Only one other seat, a desk chair.) Nice big desk, microwave and fridge for guest use, and comfortable... More

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. You have listed some areas where we can improve and we will address this with our supervisors. Thank you again! More

Kingsport, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night, July 8, 2014. The hotel was easy to find and conveniently located just a few miles from Biltmore Estate. The front desk staff was courteous, and provided pre-printed directions when I asked for the easiest route to Biltmore the following morning. There were several restaurants located within walking distance. Our room was about average,... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to share your experience with us! We are glad that you will be back to visit. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My wife and I stayed here over the 4th of July weekend. Overall it is a nice property with nice clean rooms. However, it only has one elevator for a 5 story property and we found ourselves waiting an inordinate amount of time for the elevator. We felt this was not only inconvenient but also unsafe given the scale of... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to provide us with your feedback. We are a pet friendly hotel and we do try to keep our pets on the first floor however not all guests traveling with pets let us know ahead of time. We hope that you will stay with us in the future so that we can provide you... More

boston
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property was a nice hotel. The rooms were very clean and well maintained. The bathroom was modern, and the employees were nice and helpful. The rooms are really not suite sized, but they are still nice and the beds were comfortable. The breakfast also had quite a few choices of items that were good.

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing your feedback. We appreciate your review. We are happy to hear that you enjoyed your stay with us! More

Arlington, Virginia
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My extended family met up here. We picked it because the other hotels in the area seemed very expensive. It was a good value. We stayed for several nights. It was nice that some of the rooms had two pull out couches and a double bed, so families only needed one room. We also were all put on the same... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very happy to hear that your group enjoyed our hotel. The mall will re-open next Spring as Asheville Outlets. We are very excited for that new amenity for our guests. We hope to see you again! More

tennessee
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

we typically only book at places like Hilton, never a comfort suites! i was tempted by the fact that comfort suites had better reviews and also offered Biltmore tickets at a "managers special" discounted rate. the problems started 3 weeks before our trip when i tried to book a "suite" online. their website stated that reservations could not be made... More

Was this review helpful? Yes 3
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very sorry to hear of the problems that you encountered during your stay with us. The reservationist you made your reservation through was at a call center for Choice Hotels. We apologize that they misinformed you on the price of the Biltmore tickets, but unfortunately we cannot discount them because we pay the same rate that we charge... More

Pekin, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

About 2 weeks ago,our family of 5 stayed here for one night on our way to the Outer Banks, NC. The room was clean and it was nice that we didn't have to pay for two hotel rooms to accommodate our 3 older teenage/20 yr. old children, my husband and me. The breakfast included a variety of hot and cold... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us! I am so glad that we were able to find & return your son's wallet. We hope that you will stay with us again. More

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Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#22 Romantic Hotel in Asheville #27 Family Hotel in Asheville #29 Business Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
Number of rooms
125

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