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All 58 Asheville hotels

Comfort Suites Biltmore Square Mall

2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806
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Ranked #25 of 58 Hotels in Asheville
A recent review
4 of 5 stars reviewed 1 week ago
Elaine M Lexington, Kentucky
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383 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lexington, Kentucky
Top Contributor
126 reviews 126 reviews
27 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a package deal with a kong suite which included two tickets for two days to the Biltmore estate. The price was well worth it as Biltmore tickets are pricey. The hotel was located close to the Biltmore and the interstate, both of which were easy to find. However even though it was close enough to town I am... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy to hear that you enjoyed the Biltmore package. Thank you for providing your feedback and we hope to see you again soon! More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

I thought my stay was okay. The price of the room for the two night I stayed was a bit overpriced, nothing fancy. Normally I don't put a review out but I am today because I am a little disappointed, we left kind of quickly due to bad weather approaching we wanted to get on the road, and I was... More

Was this review helpful? Yes 1
CrystalCamacho, Guest Relations Manager at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. As you can imagine items get left behind by guests all the time. We have a lost & found department & all items left by guests are carefully logged. The hotel is not responsible for any item that a guest leaves behind and it is hotel policy (as it is with most hotels) that we... More

Louisville, Kentucky
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here because it's the best rate I could find at a 3-star hotel. However, for the location (15+ minutes away from Asheville "fun") & the basics, I felt the $150 was terribly overpriced. $100, sure. not $150.00. Won't stay there again for that price.

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. October is our busiest month and every hotel in Asheville sells out most nights, that is why the price is higher. Please visit us during the off season for better rates. The rates do include a full, hot breakfast each morning. We are just 10 minutes from downtown Asheville & the Biltmore... More

Top Contributor
173 reviews 173 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here the last Friday night in September. Fortunately we had made reservations because the place was packed and was also hosting a military unit's reunion. I do not recall his name but the front desk clerk was one of the nicest hotel workers we have ever met. He had some drunk and upset people in the lobby and he... More

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy to read your review. Thank you for providing us with your feedback. We hope to see you again! More

Top Contributor
50 reviews 50 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have used this hotel before the remodel and after. Beds are comfortable and rooms are clean for the most part...need more detail to baseboard and tile in bathroom. Air conditioner did not get the upgrade and they are noisy and interrupt sleep. We may look at nearby hotels next time.

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to provide us with your feedback. We are happy that you are a repeat customer ans we hope that you will continue to stay with us. We will address the items that you mentioned. More

Minnesota
Top Contributor
475 reviews 475 reviews
76 hotel reviews
611 helpful votes 611 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent four nights at the Comfort Suites in Asheville and had no complaints. The staff was friendly, the room very clean and roomy, and it had all the extras that we could want. We left a note for the maid one morning about a bathroom faucet that was not working properly and it was fixed when we returned that... More

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Our staff will be very happy to read your review. Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your stay with us! More

Spokane, Washington
Contributor
16 reviews 16 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 12, 2014

Although this hotel is near a large outlet shopping center, the center itself only has two stores open, Belks and a Dillards outlet. However if you're looking for a place that has easy access to a variety of fast food restaurants and good freeway access this is perfect. I found it to be quiet and convenient. The room was clean... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review! The new Outlet Mall will be open in the Spring of 2015. We hope you will come stay with us again! More

Clearwater
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 7, 2014

Grea place to stay a half mile or so off expressway so no truck noise..Was checked in by a very nice man who was quite good at his job..Have very good restaurants close by. Breakfast was so so but the usual things to choose from..Very clean rooms and a good choice for over night stay

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy that you enjoyed your stay with us and that Chris was very nice and good at his job! He is a valuable employee. He will be happy to read your comments. We hope that you will stay with us again! More

Charlotte, North Carolina
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 3, 2014

Good location. Very comfortable beds, large screen tv's. Sofa ,refrigerator, coffee maker and microwave in room. Free internet. Had to book at last minute with hotwire and were happy we were able to get this hotel also at a good price. Would stay here again. Friendly staff and good breakfast.

Was this review helpful? Yes 2
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback and review. We appreciate your time & business. We hope to see you next time you are in Asheville. More

Boone, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

The room was perfect: spacious, clean and comfortable. The bathroom was well stocked, which is a plus. Breakfast was yummy, with hot items like sausage patties, biscuits, gravy and cheese omelets. We didn't interact much with front desk, but our housekeeper was very nice and let us into our room when our key stopped working. The location was convenient to... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to review us on TripAdvisor. We are so happy to hear that you enjoyed your stay with us! Please stay with us again! More

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Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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