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All 58 Asheville hotels

Comfort Suites Biltmore Square Mall

2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806
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Ranked #26 of 58 Hotels in Asheville
A recent review
3 of 5 stars reviewed yesterday
weeksvillejoe elizabeth city, nc
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392 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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elizabeth city, nc
Top Contributor
139 reviews 139 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a typical Comfort "Suites". The rooms are not really suites in that there is no separate living room-just a little divider wall to separate the bed from the couch area. Nonetheless, the rooms were clean, quiet and comfortable. The room allegedly includes a breakfast. But we stayed here 3 nights and could only get to it on one... More

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Atlanta, Georgia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had to organize a reunion in the Asheville area for 36 people. I could not have picked a better hotel that this. Crystal, the Director of Sales, is amazing! She worked with me with every aspect of the stay. The entire staff was very responsive to any of our needs. The rooms were clean; the buffet breakfast was an... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your kind review. We were so happy to have your reunion with us! We would love to host you again in the future. Happy Holidays to you! More

Anchorage, Alaska, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Comfort Suites for the Golden Retriever National Specialty. Very pet friendly hotel with really nice staff. Clean and quiet rooms, although a bit small for a suite type hotel. Plenty of parking. There were a LOT of Goldens at the hotel due to the dog show, but for the most part, the dogs were well-behaved and... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very happy to hear that you enjoyed your stay with us! Thank you for taking the time to review the Comfort Suites Asheville! More

Lake Elmo, Minnesota
Top Contributor
271 reviews 271 reviews
50 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Most of the components of our stay were good. The service from the staff and the room itself was good. But there were two major problems. Our stay corresponded with a national golden retriever show and the hotel was overrun with them. Most of the dogs were well behaved but others not quite so much. Barking and yapping early in... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are glad to hear that you enjoyed our hotel & our staff. We apologize that the dog show was an inconvenience. We regret that they disrupted your stay. We do use our meeting space as overflow for breakfast seating when available. It was unfortunately in use most mornings during the dog show. We do hope you will stay with... More

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

I will NEVER NEVER NEVER stay at a comfort suites ever again. As I know it is partly my fault I left some very expensive items during my stay, we were with another couple who was eager to leave resulting in me leaving the items behind. I called the hotel as soon as I noticed (the same day we checked... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are sorry to read your review. You read that another guest left an item behind & we did not call them about it. It is hotel policy not to contact a guest regarding an item left behind in case the guest that stayed with us does not want someone to know they were here (domestic violence cases, spouses who... More

Winston Salem, North Carolina
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've contracted with the hotel several times to host our conferences and have always been pleased. The accommodations are comfortable, breakfast is fine, meeting space has windows and the staff is always attentive and eager to please. Not too far from downtown Asheville.

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy that you always enjoy your stay with us! We look forward to seeing you again next time! More

Greer, South Carolina, Usa
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has always been clean and well maintained, centrally located to shopping and restaurants. This hotel had a lot of TV channels, A LOT MORE than most hotels within the same class in the area. The room was clean but the bathroom did not have towel racks. Other than that, it was a quite and comfortable room. The breakfast... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to review us on TripAdvisor. We appreciate your feedback. We realize that the breakfast room can get crowded when the hotel is full and we appreciate your patience. We hope to see you again. More

Columbia, South Carolina
Top Contributor
68 reviews 68 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Let me start this off by saying that I am an animal-lover, especially dogs, but not on my vacation. My husband and I booked an overnight trip here with a Biltmore package. Although it was a little more expensive than I feel the hotel is worth, I understand that this is a peak season for this area, and the price... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. We are happy to hear that you found our hotel to be clean and conveniently located and our staff to be friendly. We are very sorry to hear that a barking dog disturbed your stay. We do try to contain pets to the first floor or the ends of hallways to avoid disrupting other guests.... More

Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were very pleased with our stay here. We stayed for four nights and also brought both of our dogs. The king size bed was comfortable and warm with plenty of pillows. The extended suite with the couch and table gave us extra room to spread out. We were pleased to find a nice sized refrigerator that was cold, a... More

Was this review helpful? Yes
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so very happy that you enjoyed your stay with us. Thank you for sharing your experience for other travelers. We hope that you stay with us again! More

Lexington, Kentucky
Top Contributor
137 reviews 137 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed October 14, 2014

We booked a package deal with a kong suite which included two tickets for two days to the Biltmore estate. The price was well worth it as Biltmore tickets are pricey. The hotel was located close to the Biltmore and the interstate, both of which were easy to find. However even though it was close enough to town I am... More

Was this review helpful? Yes 2
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy to hear that you enjoyed the Biltmore package. Thank you for providing your feedback and we hope to see you again soon! More

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Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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