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Four Points by Sheraton Asheville Downtown

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22 Woodfin Street, Asheville, NC 28801-3022
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Four Points by Sheraton Asheville Downtown
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Four Points by Sheraton Asheville Downtown
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504 reviews from our community

Traveler rating
    85
    193
    138
    61
    27
See reviews for
106
206
24
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Myrtle Beach, SC
Top Contributor
80 reviews 80 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel needs a facelift but the location is great. It's clean, friendly, and convenient. It's not shiny and new but you aren't paying for it either. Rooms are nice size. I wish the shower was more powerful but that's my only complaint. Save the money, stay here!

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review! We look forward to seeing you again! More 

Dublin, Ohio
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a great experience staying in this hotel. We had our kids and dog with us, and the staff was very helpful and friendly. It's also downtown with a large parking lot. There is also a restaurant attached that serves meals all day.

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

We love the staff here too and so glad you enjoyed your stay! Come again soon! More 

Raleigh, North Carolina
Contributor
20 reviews 20 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean hotel with good prices and lots of room close enough to walk the "strip" in downtown Asheville. Free parking. Nice beds. Decent Bathroom. Always stay here when we head to Asheville for the weekend.

Was this review helpful? Yes
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for being a loyal guest! More 

Ozawkie, Kansas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We have been traveling the country, staying in hotels. We found the Sheraton Asheville to be conveniently located and average in terms of accommodations. Price seemed fair until we learned they do not provide breakfast. The big shock came when we got home five days later and checked our bank account. We found they had charged us double. When I... More 

Was this review helpful? Yes 1
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

I'm sorry for the confusion over your billing. We do not charge double. If you use a debit card instead of a credit card, the $50 standard incidental fee (authorized in your account for room service, damages, etc.) is released immediately upon your check out. Your personal bank takes 5 to 10 business days to release the money back into... More 

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights here for an anniversary. This hotel is within walking distance to everything downtown. We did sleep a little warm both nights and had set the thermostat low, but it was not terribly hot, just a little too warm. Tip - turn on the fan on the air conditioner even if you don't run the air. It... More 

Was this review helpful? Yes 1
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review and Happy Belated Anniversary! We hope you will visit us again soon! More 

New Orleans
Contributor
16 reviews 16 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property could use a face lift, but with that said an outstanding deal for the area. Check in was a breeze and the front desk staff were always helpful and nice. They always greeted us every time they saw us. Housekeeping got us an extra luggage rack we could use and kept our room clean for our stay. Even... More 

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel! More 

Clemmons, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We usually visit Asheville once a year or so. This is usually where we stay. Its economical and right on the edge of downtown so you don't have to drive. The property has recently undergone an update and everything looks a lot fresher. The rooms are always comfortable and the staff is always friendly. We've never used the restaurant or... More 

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for being a loyal guest! We hope to see you again soon! More 

Oakton, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is walking distance to many restaurants. The room was fine, but basic. Bed was comfortable, the front desk and housekeeping staff are very friendly. The restaurant - Chop House has really good food and drinks.

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review! More 

Pasadena, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After receiving a call saying to come home to be with my terminally ill mother, reservations were made for me by a family member at this hotel. At the time, the only thing I knew about it was where it was located. Upon arrival, I explained my situation and check-in was expedited so I could go be with my mom.... More 

Was this review helpful? Yes 1
Vonore, Tennessee, United States
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

This is an older hotel on the edges of downtown Asheville. It is clean, with comfortable beds, and adequate space and amenities. The towels were not super fluffy but were adequate. The desk staff was super friendly and helpful. The price was extremely affordable and without compare for the area. The in house restaurant was outstanding and again the staff... More 

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JaimeMallard, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review! We hope to see you again and feel free to call ahead and ask for that refrigerator! We'll be glad to prepare your room with one! More 

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