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All 58 Asheville hotels

Four Points by Sheraton Asheville Downtown

3.0 of 5 Hotel   |   22 Woodfin Street, Asheville, NC 28801-3022
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Ranked #44 of 58 Hotels in Asheville
A recent review
3 of 5 stars reviewed yesterday
Capodicapi2 Rosario
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435 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Rosario
Top Contributor
98 reviews 98 reviews
98 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best thing about the hotel is the location, as you can walk to all the great cafes and restaurants that Asheville has to offer. Other than that it's quite a standard Four Points. Decent room size and a nice swimming pool. The negative thing is that I found the staff to be completely careless....not even a "Good-bye" when I... More

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Beaufort, North Carolina
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This property is old but has a lot of charm. The people that work there make up for what it lacks a lot though...But here it comes... I called and asked for a plug strip because i needed my cell phone, laptop, blow dryer, curling iron, etc. all plugged in together at 'my station' on the desk. The small bathroom... More

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Gilbert, South Carolina
Top Contributor
53 reviews 53 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located in the west part of town and near a lot of history and some restaurants. Staff was warm and friendly. Good walking areas in proximity to the hotel. It does not have a lot of amenities but the location worked well for us.

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Hickory
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Convenient to downtown Asheville - within walking distance to everything. Hotel was average. Bed was comfortable. Bathtub had no grippy stuff on the bottom of the tub - about slipped and fell. There was slight mold on the tub area otherwise clean. Bed skirt looked like it hadn't been washed in 10 years - very dirty. Minor thing - but... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Room was nice, clean, great location. Walking distance to town. As others noted, the wood bed frames are a little strange, but the rest of e room was fine. FYI, if you have ATT cell. Service there was no reception on the first floor rooms. No breakfast included, restaurant on site does serve breakfast but it was nothing special.

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Piedmont North Carolina
Top Contributor
70 reviews 70 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is very conveniently located to the most interesting parts of downtown Asheville, so there was no need to use the car. There are shops, cafes, bars and restaurants within easy walking distance. The hotel offers free parking. The room was clean and spacious; the bed was comfortable; the shower was super strong with lots of hot water. There... More

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Top Contributor
98 reviews 98 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in Early September. It is a short drive from Biltmore. One night we wandered the downtown and had dinner. It was nice. The room was a little small, but had a chair, desk, fridge, and microwave. The bed was comfortable and the room was quiet. We got a room away from the freeway.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Location is excellent to go downtown. Most attractions are within walking distance (10-15 minutes). Staff is very hospitable and knowledgeable. Room was clean and comfortable. Everything work properly.

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Lake Norman, NC
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was slightly nervous about staying at the hotel after reading many of the reviews, but I was pleasantly surprised. The hotel was clean, beds comfortable and staff friendly. We stayed on the fifth floor facing towards downtown. It was our anniversary and the hotel staff had a nice little treat in our room for which we were very appreciative.... More

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Indian Trail, North Carolina, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The A/C was broken the first night of our stay. It was +75 degrees in the room. We got in late the first night and were exhausted, so we & didn't address the issue until the following morning. The front desk would only provide a fan when I called to notify them of the issue. Because I was paying for... More

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Jaime A A, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for taking the time to review our property and please accept my sincerest apology that your AC unit wasn't fixed immediately. I understand the value of immediate remedies when things aren't perfect for your stay. I sincerely hope you will come and stay as our guest again so we may give you the type of experience we pride... More

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Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin Street, Asheville, NC 28801-3022
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
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Also Known As:
Four Points By Sheraton Asheville Downtown Hotel Asheville
4 Points By Sheraton Asheville Downtown
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points

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