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Four Points by Sheraton Asheville Downtown

3.0 of 5 22 Woodfin Street, Asheville, NC 28801-3022
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Four Points by Sheraton Asheville Downtown
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Four Points by Sheraton Asheville Downtown
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486 reviews from our community

Traveler rating
    82
    182
    134
    61
    27
See reviews for
102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed today NEW via mobile

This place is pretty mediocre. You can hear every passerby in the hall, you can even hear your neighbors going to the bathroom. Old school heating and cooling that makes some terribly loud noises even when it's not kicking on. Location is great, staff is nice, that's about all its got going for it.

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KNOXVILLE
Top Contributor
94 reviews 94 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful stay! The staff is really friendly. This hotel is with in walking distance to everything. The hotel is clean and in a great location. We stayed 2 nights and have no complaints what so ever. We will definitely stay there again!

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review! I too, love our staff and I 'm so glad to hear you will return! Until next time! More 

Tampa, Florida
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I first reviewed this hotel in the middle of their renovation, even then it was good, now it is even better. Having now stayed at numerous Asheville hotels in various price categories, I've not found a better all around value and experience. The staff at this hotel are really exceptional, they go out of their way to make your stay... More 

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review! It is especially valuable to have feedback from those who have seen the before and after. I sincerely hope you will continue to choose us again and again when visiting Asheville. More 

Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staying in downtown Asheville can be an expensive affair. I was able to book this place for one night for about $100 plus tax. The location is fantastic, as it is either a five minute walk to Lexington Avenue or an eight minute walk if you catch the red light. This is an older property - I gave it a... More 

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review! I loved your detailed, honest review and will take into consideration all your suggestions. I too, struggle with the dry air in Asheville and I'm so sorry this affected you as well. thank you again for your review and I hope your travels bring you our way again! More 

Irvington, New York
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for one night on a business trip. It was perfectly located at the edge of downtown. While not in the center of things, it was easy to walk everywhere downtown as Asheville is not very big. My room was fine - there were a few crumbs on the floor that the maid must have missed from a... More 

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review! We have used your comments to improve the guest experience. Next time you stay with us I would love to invite you to become a Starwood Preferred Guest, if you are not already. It's free and easy and....you can request a room with a unit that has the "constant fan option" so the... More 

Durham, North Carolina
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay here. The front desk was helpful and the room was clean, beds were comfortable enough. We really appreciate that they are dog friendly and it wasn't a terrible up charge to bring him along. We walked most of the time to restaurants and shopping as most of Asheville is also extremely welcoming to dogs on patios... More 

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review! We are so happy to accommodate our furry friends! We hope you'll come back and visit us during Spring, Summer and Fall! You'll fall in love all over again with Asheville! More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Our two night stay was perfect. The room was clean, quiet, great location in Asheville, comfortable bed, helpful staff. I would not describe this hotel as "luxury", but definitely, modern and clean. The room was pretty large, big enough for my husband, me and our 2 year old! I would absolutely return...a serious BARGAIN!

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review! We can't wit to see you again! More 

New Port Richey, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As a Starwood Platinum Guest, our family decided to spend six (6) nights at The Four Points by Sheraton Asheville Downtown over the New Year Holiday so our two (2) young daughters would be able to experience a typical mountain winter and see and play in snow for the first time (we reside in Florida). The hotel is in walking... More 

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2 reviews
2 of 5 stars Reviewed 3 weeks ago

Due to construction on some parts of the hotel, we were relegated to a room on the ground floor. Unfortunately, this room was next to a freight elevator, which was kept in motion all night long. Our room was also next to the parking lot, adding the sound of slamming car doors to the chorus of noises. The bed linens... More 

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review. I am so sorry you did not enjoy your stay. We are not currently renovating the property but were instead sold out during your stay. I'm so sorry for your inconveniences and implore all guests to reach out to our Guest Services team so we can immediately assist you with any challenges. Thank you again... More 

Spartanburg
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at The Four Points by Sheraton in downtown Asheville, N.C. during Christmas. After spending hours researching hotels in this area, we finally made our choice, mainly because they allow pets and the location is in downtown. We were not at all disappointed! The check-in was prompt and the desk attendant was friendly. We stayed in... More 

Was this review helpful? Yes
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

I am so glad you enjoyed your Christmas stay with us! Please come back and visit us again soon! More 

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Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin Street, Asheville, NC 28801-3022
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Four Points By Sheraton Asheville Downtown Hotel Asheville
4 Points By Sheraton Asheville Downtown
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points

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