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All 58 Asheville hotels

Four Points by Sheraton Asheville Downtown

3.0 of 5 Hotel   |   22 Woodfin Street, Asheville, NC 28801-3022
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Ranked #44 of 58 Hotels in Asheville
A recent review
4 of 5 stars reviewed yesterday
pinapuna Chapel Hill
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448 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chapel Hill
Top Contributor
77 reviews 77 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Agree with some reviews that said - not what you expect from a Sheraton. It is an older building that I guess they tried to refurbish. One elevator - so if many people are coming/going takes a little bit. But for the price and location - good choice. The room itself was fine - nice bed, tv and ample size... More

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Santo Domingo, Dominican Republic
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I'm a big fan of Sheraton and I've stayed in dozens around the world. Four Points by Sheraton in Asheville is, in my opinion, the worst one! The phrase "putting lipstick on a pig" must have originated here. While I appreciate the effort to remodel and refurbish an existing structure, the hotel would have been better off starting from scratch.... More

Was this review helpful? Yes 1
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Clearwater, Florida
Top Contributor
66 reviews 66 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel on several previous occasions. I've also stayed at the Renaissance across the street. Both are excellent, but the Sheraton has a better price point. The location could not be better, close to the interstate but within easy walking distance of everything in the downtown area, free parking, free wi-fi in the rooms, friendly and helpfull... More

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FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Marbella, Spain
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

And good value for money for its location. We had a newly refurbished room and bathroom which was lovely. A great location and only a few minutes walk into downtown Asheville. The reception staff were all extremely helpful and we found everyone to be extremely friendly. We originally had booked for 2 nights and extended our stay by a further... More

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FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Apex, North Carolina
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a great location but has a major down side. The Four Points is located downtown and is easy walking distance to galleries, shops and restaurants. The cleanliness and style of the rooms is also very nice (appeared recently renovated). The nightly rate is really good given this location and other features. Once I arrived, I found out... More

Was this review helpful? Yes 2
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Buffalo, NY
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is under construction (and from previous reviews - it appears it's been a while now), so we were given a handicap accessible room on the first floor (aka the basement). We had a great view of a shipping container parked outside the window, but it did help to keep out the light and noise. The best part of... More

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FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Loved that it was sooooo close to all the downtown action. Woth three wedfing parties the hallways eere loud but rooms appeared to filter out most noise. Rooms are a bit small. Just us two and we felt a bit cramped. Loved the soap and shampoo dispensers in the shower and the soap dish at the sink. That is one... More

Was this review helpful? Yes
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Durham, North Carolina
Top Contributor
133 reviews 133 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Four Points for 2 nights on a weekend trip. The hotel's prime location, just at the north end of downtown and within 5-10 minutes walking distance of the heart of Asheville, makes it a great choice. Once parked there is no need to drive anywhere to get around the downtown area. The modest appointments of the... More

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FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Chesapeake, Virginia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel due to its location to the downtown area. The staff was friendly and the facility was clean and well maintained. We enjoyed our time in Ashville the downtown are was fun. The staff was very helpful with our questions about the area.

Was this review helpful? Yes 2
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If it weren't in such a great location, I would rate this hotel even lower than a two... a room in the basement, where the laundry is done for the hotel, should NEVER be an option in ANY hotel. The basement hallway was hot, musty & smelly. The bathroom was nice, except that the floor was sticky. The card readers... More

Was this review helpful? Yes 1
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

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Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin Street, Asheville, NC 28801-3022
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
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Also Known As:
Four Points By Sheraton Asheville Downtown Hotel Asheville
4 Points By Sheraton Asheville Downtown
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points

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