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All 59 Asheville hotels

Four Points by Sheraton Asheville Downtown

3.0 of 5 Hotel   |   22 Woodfin Street, Asheville, NC 28801-3022
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Ranked #44 of 59 hotels in Asheville
A recent review
4 of 5 stars reviewed yesterday
David A Indianapolis, Indiana, United States
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423 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Indianapolis, Indiana, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I am typically a review reader not writer. Some of the reviews and the ranking on Trip Advisor initially made me apprehensive about staying here but the location and value relationship were too good to pass up. We stayed mid-week at the AAA rate on the 4th floor. The hotel is in walking distance of everything downtown Asheville has to... More

Knoxville, Tennessee
Top Contributor
106 reviews 106 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This place screams "Mediocrity" at every turn. The bed is average. The bathroom is tiny. It has soap and shampoo dispensers on the wall in the tub. The towels are coarse. Our sheets had a stain on them (after being laundered, to be fair). The fitness room equipment is old and decrepit. There are no power outlets for cellphones and... More

Wilmington, DE
Top Contributor
66 reviews 66 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 1 week ago

My early-warning antennae should have alerted me to turbulence when the central booking system got my dates all wrong. When I phoned the direct number, the staff took this in stride and squared everything away. But they gave the impression that this sort of snafu was not uncommon. Yet another warning I chose to ignore. Brittany, Karl, and other overworked... More

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this property Saturday night. Based on many recent reviews I was concerned about the property. Our room was clean, quiet, and had zero issues. The desk clerk was almost apologetic that we had to walk to the far end of the hall for our room. We were on the 5th floor, there was an elevator on both... More

Miami, Florida
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in downtown Asheville and therefore once you are there everything is within walking distance. The hotel is somewhat dated. The elevator is old and there appeared to be only one. The first floor is actually "basement rooms" and the desk guy was nice enough to move me out of the basement. I was traveling for work and... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked this room for only one night. Service was very good and people were friendly. Walking into the lobby kinda gave you that Feeling of old. Trying to be open minded we proceeded. Got to the room we were immediately hit with the air, humid, and musty. We promptly asked for another room. Same thing. The furnishings were quite... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pictures are deceiving, this place is in need of a remodel. The furnishings are old and unclean looking. Location is fine. Had problems from beginning with reservation made through central reservation system, took hotel three days to correct my charges. Given one bed and reservation was for two beds, offered rollaway very uncomfortable. Will not be back

Summerville, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had made a reservation prior to reading several reviews of this hotel on Trip Advisor; only because this was the only Starwood hotel in the area that was available for the one night we needed a room (and I used Starpoints to pay). I was very nervous when checking in, hoping I wouldn't get stuck with a loud room... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is premium, if you like beer and food, and no driving this is the place, The chophouse has Jimm and Kenny 10 local beers on tap! Walk out restaurants curate mela posana chestnut lim ones 4-5 stars, 8 mins. Brewery's lab.jack in the green . Hi wire , wicked weed,on and on, go book Sheraton Asheville and don't... More

Jaime A A, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thanks you for your review! We are indeed in the center of "Beer City, USA". Asheville has so much to offer and we are pleased you choose our property to explore our wonderful city! We hope to see you soon - possibly at one of the many festivals or breweries! More

1 review
4 of 5 stars Reviewed 3 weeks ago

Found hotel to be very clean and good location to walking around downtown district. Good parking area and easy access to interstate for day trips. Found that renovation was undergoing but not an issue on my floor. Only negative was ac unit in room was very noisy

Jaime A A, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you! We pride ourselves on providing a very clean property. The renovations are indeed minimal and not invasive. We always consider guest impact and I am so glad our efforts reached you during your visit. Please come back and visit us soon! We'd love to see you! More

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Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin Street, Asheville, NC 28801-3022
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
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Also Known As:
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points

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Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. ... more   less 
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