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All 58 Asheville hotels

Four Points by Sheraton Asheville Downtown

3.0 of 5 Hotel   |   22 Woodfin Street, Asheville, NC 28801-3022
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Ranked #44 of 58 Hotels in Asheville
A recent review
4 of 5 stars reviewed 6 days ago
Martha B
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459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Ok, I was sort of nervous about staying at this hotel due to some of the previous reviews. I am glad I didn't cancel my reservations. This hotel is so convenient to all of downtown...that is if you don't mind walking. We never used our car the whole weekend. With so many breweries and nightclubs around, it's nice to not... More

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Knoxville, TN
Contributor
18 reviews 18 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed two nights at the Four Points as part of a wedding party. The rooms were clean, comfortable and the staff was exceptionally friendly and accommodating. As in most cases the price you pay for a room greatly influences how you perceive its adequacy. On Thursday night we paid $89.00 for our room and for $89.00 this was a... More

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Doylestown, Pennsylvania
2 reviews
3 of 5 stars Reviewed 1 week ago

I read several negative reviews prior to my visit, but was happily surprised to find a good hotel in a great location. It's located in Downtown Asheville, just 5 minutes from restaurants, shops and a great brewery (Lexington Brewery -- a must-visit). It's also very close to an entrance for the Blue Ridge Parkway (ask for directions at the front... More

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review! I am so pleased you enjoyed your stay with us and we hope you will choose us again! Kind Regards, More

Dallas
Top Contributor
72 reviews 72 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a SPG member I really wanted to like this hotel. You are definitely paying for the proximity to the downtown area and not the amenities of the hotel itself. The room is fine but the location on the busy highway is a nightmare. I booked through SPG requesting a room opposite of the highway. I made it very clear... More

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Pawleys Island, South Carolina
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a Starwood guy. I've stayed in a lot of Sheratons and Four Seasons. For what we paid to stay in the Four Seasons Asheville Downtown I could have bought a used car. Our room was badly outdated, had stained carpet and furniture, and non-opening windows with a view of the parking lot. So please, book a couple years in... More

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Carbondale, Illinois
Top Contributor
51 reviews 51 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel must have had a recent update. I found this hotel very clean and new. I had read some of the negative reviews and was a little worried. I was very happy with the hotel and friendly staff. I will stay here again my next trip.

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank so much for taking the time to write a review! We have indeed completed many upgrades and renovations. We are always pleased to hear from a guest that appreciated our efforts! Thank you again and we hope to see you again soon! More

Greenville, Rhode Island, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Just stayed here for three nights for our daughter's wedding. She had booked a block of rooms for all guests. Our room was clean but not one that had been refurbished. The view out our window was the air conditioning units on the roof of the building next door. There was no exhaust fan in the bathroom. The hotel uses... More

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Jensen Beach, Florida
Top Contributor
106 reviews 106 reviews
37 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 3 weeks ago

People were being quoted rates of sixty dollars more for what we received by booking on-line several months before. If you know your dates, it would be prudent to book ahead. This Sheraton Four Points is an older establishment and is going through modernization. It is a step lower, literally, from the Renaissance Hotel across the street. Our room was... More

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JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review! We hope to see you again soon! Kind Regards, More

Knoxville, TN
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Final analysis...a good value for the price. Not what you hope for in considering the name and area of the downtown Asheville area. Staff assured us this was 'one of the better rooms' on property. Hope, for their sake, it is NOT true. Dated tile in bath and well used towels, general look of high mileage room. Didn't give you... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there for two nights on my way to college in Tennessee. My mom and I were able to walk into downtown asheville easily for all of our activities and food. It is right around the corner from a ton of great restaurants. I would definitely stay there again.

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Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin Street, Asheville, NC 28801-3022
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
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Also Known As:
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points

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