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All 59 Asheville hotels

Four Points by Sheraton Asheville Downtown

3.0 of 5 Hotel   |   22 Woodfin Street, Asheville, NC 28801-3022
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58%
Ranked #43 of 59 hotels in Asheville
A recent review
5 of 5 stars reviewed 2 days ago
tsholes5
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415 people have reviewed this hotel

Traveler rating
    70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is premium, if you like beer and food, and no driving this is the place, The chophouse has Jimm and Kenny 10 local beers on tap! Walk out restaurants curate mela posana chestnut lim ones 4-5 stars, 8 mins. Brewery's lab.jack in the green . Hi wire , wicked weed,on and on, go book Sheraton Asheville and don't... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Found hotel to be very clean and good location to walking around downtown district. Good parking area and easy access to interstate for day trips. Found that renovation was undergoing but not an issue on my floor. Only negative was ac unit in room was very noisy

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Frisco, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We ended up staying at the Four Points because we typically stay at Aloft and it was sold out. They recommended the Four Points Sheraton so we didn't read the reviews and just went with it. Having now read the reviews, I can understand why some people would complain about the noise. The hallways can echo and if you have... More

Was this review helpful? Yes 1
Jaime A A, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your kind words! The Four Points brand supports a comfortable, uncomplicated experience and we try very hard to give this experience to all our guests! I am so happy your were a recipient of our finest efforts! We hope you will choose us again and good luck with the house hunting! Please stop by the... More

Clinton, Tennessee
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel at first sight was located in a good location, rooms were nice and comfortable, but no mini frig. They were doing renovations to upgrade so that really didn't bother us either. However, upon checking out we find that our car had been broke in and that there are no security cameras located in the parking lot. Not only our... More

Was this review helpful? Yes 1
Jaime A A, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

I am so sorry for your experience while staying at our hotel. I absolutely hate your car was broken into and understand how that must have made you feel. I'm sorry the police officer made you feel as though this was a regular occurrence! I can imagine you felt insecure hearing that sort of news and while the officer's perspective... More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

One of the worst ever - sometimes cheap is cheap gave us a room in the lower level - no phone service tried to tell us that our phone would work anywhere is ashville with ATT&T - works everywhere but in my lower level room - Did I mention the view?? And a cargo container parked in from for the... More

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Charleston, South Carolina
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

When you find a pair of ear plugs on the bed instead of chocolates, I should have realized. This place is so flimsy that you can hear everything in the corridor like the door is open and even people in the rooms far away. So at midnight you get the first set of revelers coming back then more at 1am,... More

Was this review helpful? Yes 2
Jaime A A, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

I'm sorry it was loud during your visit. Noise barriers are a part of our current renovations as we very much understand the value of a good night's rest. The earplugs are indeed a temporary solution as a way of offering a little more quiet in the rooms we have left to install noise barriers. I hope you will choose... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Pros-the location. Seriously you can walk anywhere in downtown Asheville from this hotel! The staff is super nice. The guy that checked us in started up a conversation with us and was talking to me about the rafting trip we were taking the next day. The rooms are nice with newer looking furniture and a large wall mounted tv. Cons-Omg... More

Was this review helpful? Yes 1
Jaime A A, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your response! I am so very sorry for your experience. We are diligently working to remedy noise issues and would love for you to reconsider us in the future. More

Elmhurst, Illinois
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed here twice and love the close proximity to downtown and easy access to the highway. They really know how to treat SPG guests. The rooms are nice and have microwave and fridge. The pool is outdoors and nice. The kids liked the sand volleyball.

Was this review helpful? Yes 1
Louisville,KY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel because it was within easy walking distance to the 4th of July celebration in Park Square Park and just a short drive away from the Biltmore Estate. The staff was very friendly. The room was clean and very modern and the beds were so comfortable we did not want to get out of them.

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Winston Salem
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This animal friendly hotel is clean and very convenient to walk everything downtown Asheville. We stayed two nights and walked everywhere like: Malaprop's book store, Tops shoe store, Early girl eatery, Kilwin's, Grove Arcade area, the Olive or Twist restaurant, and the Orange Peel. Our room was very clean and there was some minor remodeling going on, but it did... More

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Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin Street, Asheville, NC 28801-3022
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
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Also Known As:
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. ... more   less 
Number of rooms
149

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