I grew up in Asheville and remember when this hotel was built as a Sheraton more than 40 years ago. Later, it was a Best Western, and, now, it a Sheraton again, albeit under Four Points branding. The building shows its age, especially in common areas which are dark and dated, but rooms have been totally renovated and are quite... More

I landed @ CLT after a red-eye from LAX and called to see how early would let me check-in. They pulled up my reservation and said they had a few available on the lower floors "Now these weren't the rooms that they normally give to SPG members but the only real difference was an extra bottle of water and the... More

I arrived with a party of coworkers for an in town regional conference nearby. I have stayed at lots of hotels and this one by far has been one of the worst in comparison to the branding on website as well as hotel name "Sheraton". I was taken back by the strong smoke and mold smells in the 3rd floor... More

This hotel has great proximity to downtown and ample free parking. The staff was friendly and accommodating, and the room (which appeared to be fairly recently renovated) had decent amenities-bed was comfortable with clean and comfortable linens. We were in Asheville to visit the Biltmore, and I picked the Four Points by Sheraton as it was the only "local" Starwood... More

My husband and I stayed here, but made the "mistake" of booking our room on a third party website. When we arrived to the hotel the front staff told us they only had a room with two double beds despite our confirmation that stated we booked a king sized bed. The front staff was unapologetic and unaccommdating when we asked... More

Not worth paying full price for a room here. Was definitely clean. Room smelled nice. Lacked refrig and microwave. Bathroom was small. Had to wedge myself in between the sink and shower just to use the toilet. Beds comfortable.Forgot to request room away from ice machine which dumped ice all night, fortunately I brought my earplugs. Older hotel, supposed to... More

If you want to experience Asheville without the hassel of parking, the Sheraton is the perfect place to stay. It is within easy walking distance of the downtown, very convenient.

Ok, so we all want the best and we (or at least I) never want to pay for it. Of course I want to stay right downtown, be right next to all of the restaurants and night life, and of course I want nothing but the best in accommodations--and I want to pay little or nothing! The reality is that... More

Just stayed here this past weekend.Location is very good hotel was clean but needs updating and the Wifi does not work I tried it several times luckily I had my 3G modem with me because I had read earlier reviews on this hotel.Bathroom is small and needs updating hotel is showing its age.Also if you bring a pet and someone... More