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Ramada Asheville / Biltmore West

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275 Smokey Park Highway, Asheville, NC 28806-1140
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Ramada Asheville / Biltmore West
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Ramada Asheville / Biltmore West
Ramada Asheville / Biltmore West
Ramada Asheville / Biltmore West
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389 Reviews from our TripAdvisor Community

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Traveler rating
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    109
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (389)
  • Mar-May only
    (88)
  • Jun-Aug only
    (134)
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    (118)
  • Dec-Feb only
    (49)
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Savannah, Georgia
1 review
2 of 5 stars Reviewed yesterday NEW

The room was not to my expectations. The faucet I n sink was loose,the back of sink dirty,the ceiling looked as if someone had shaken up a coke and sprayed the ceiling with it. The price for the area was too high.

Review collected in partnership with Ramada

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Travelers are raving about these Asheville hotels

Tampa, Florida
1 review
3 of 5 stars Reviewed 1 week ago

We enjoyed our stay. Our room for four people was very small. The frames to our beds were broken so it was more like sleeping in a hammock than a bed. The room needs some updating but it was clean and functional.

Was this review helpful? Yes
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. I wish I knew what room you stayed in so that I could check the bed frames. I have not been notified of any bed frames being broken. Thank you for choosing Ramada. More 

Keo, Arkansas
Level Contributor
1 review
2 of 5 stars Reviewed 2 weeks ago

Chose this location for rate and distance to travel home . The rooms need updating, stains on chairs, carpets, cigarette burn in bed linens. Dim lighting in rear of hotel, where our room was located. If I was not traveling with my husband, I would not have felt safe. Linens were worn, repairs needed on walls at sink area. Will... More 

Was this review helpful? Yes
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. We try and do the best with what we are given. Thank you for choosing Ramada. More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

My mother and I stayed here for one night on our way through for a road trip and it has been the worst hotel we have stayed at while also being the most expensive. I called ahead to make a reservation and had to ask for a room on the second floor (for reference, hotels should NEVER put a room... More 

Was this review helpful? Yes
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. From the information that you gave, it seems like you made your reservation through a third party. Sometimes they do not give us all of the information that they discussed with the guest, and this does cause a problem. I apologize for the problems that you encountered. Thank you for choosing Ramada. More 

New Bern, North Carolina
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this location for two nights on a business trip and had a great stay. I was able to get a lot of work done in the spacious atrium that was very unique to any hotel that I've stayed in. It was very quiet and I was able to get two nights of great sleep. This hotel has... More 

Was this review helpful? Yes
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. We really try hard to please all of our guests, and it looks like we finally made it with you. Thank you. More 

Wilmington, North Carolina
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My associate and I checked in this week to the Ramada West. Asheville market is doing quite well so the hotel rooms rates are up. This property not only had a competitive rate but also had a clean room, very nice interior atrium, and for us the most important thing was the WIFI (which worked fantastic through our entire stay!)... More 

Was this review helpful? Yes
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. We really try hard to please our guests. Thank you for choosing Ramada. More 

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