We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN of Asheville Biltmore East

Certificate of Excellence
GreenLeadersSilver level
2.5 of 5
Hotel website
Hotel deals
501 Tunnel Road, Asheville, NC 28805-1824
Special Offer
Stay 2X get $50 gift card
BEST WESTERN of Asheville Biltmore East
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #23 of 58 Hotels in Asheville
Certificate of Excellence 2014
GreenLeadersSilver level
Write a Review

924 reviews from our community

Traveler rating
    432
    317
    106
    34
    35
See reviews for
284
366
53
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (924)
  • Mar-May only
    (203)
  • Jun-Aug only
    (277)
  • Sep-Nov only
    (251)
  • Dec-Feb only
    (193)
All months
Nashville, Tennessee
1 review
3 of 5 stars Reviewed yesterday NEW

I had requested "hypoallergenic" room when booking. Front desk clerk said she didn't know they had "hypoallergenic" rooms when we checked in. This is false advertising. She said the website probably meant "no smoking" room...not the same. Our first night there, we had no TV until the front desk clerk came to pick up the receiver from the back of... More 

Was this review helpful? Yes
Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here in Asheville because it was dog friendly. They have bags and some grass areas outside for your dog. Although it is a 5-10 minute drive to things you want to see in Asheville, I thought the rooms were really nice and recently renovated, and the breakfast was great. Eggs, biscuits/gravy, sausages, bacon (this looked questionable), and all... More 

Was this review helpful? Yes
North Platte, Nebraska
Top Contributor
79 reviews 79 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is a very easy access from the interstate and was recently remodeled so it had some nice up to date features and easy access for my phone charger which helps a lot when bouncing towers on the road kills them so quick. Everything seemed clean and in order, we read that some of the heat/ac units could be... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall: average. Pros: Good location. Pet friendly. Cons: Ground level room quite cramped and dark. Frequent noise from parking lot and other rooms. Seems to be a high percentage of "partying" guests. Importantly for some, internet connection was extremely poor; nearly useless much of the time.

Was this review helpful? Yes
Asheville, North Carolina
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 days ago NEW

Unfortunately, I am here right now. First thing I noticed is no room for my clothes. There is a dresser with 3 small drawers... no closet, but a pole with 5 hangers. (I brought 7 dress shirts, suit jacket, etc... Went to the front desk to ask for some more hangers. "Don't have any". The cleaning staff would take my... More 

Was this review helpful? Yes 1
greensboro, nc
Top Contributor
115 reviews 115 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Wife and I strayed here two nights in late April and found the place to be well above average. Recently remodeled and clean. They accepts dogs as well with a $10/night fee. Breakfast is typical fare. Our sausage links were cold. Eggs too. Buscuits seemed to be frozen at one time and milk gravy was instant no doubt. But, I... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

I reserved a king room with spa tub, and it was in the main building near the office. The rooms in this building have "hotel style" entry (indoor hallways instead of entering from outside). The room was freshly updated with granite counter tops and shower walls, and Italian tile floors. I was also HUGE and spotless. I couldn't find a... More 

Was this review helpful? Yes
Shipshewana, Indiana
Top Contributor
62 reviews 62 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This Best Western has a great location just off the interstate. The room was clean. My favorite part was seeing a black bear come down the mountain into the parking lot and then head back up the mountain. Anytime you can see a black bear from your hotel, I call that a win. Breakfast had plenty of options. Staff was... More 

Was this review helpful? Yes 1
United States
1 review
2 of 5 stars Reviewed 1 week ago

We spent nearly $200 per night and certainly did not get our money's worth. The breakfast was very low quality in a very cramped space. The coffee was good, though. Woken up during afternoon nap by a barking dog next door - the staff could hear the barking but said they couldn't do anything unless someone complained. Sheesh. Staff needs... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Oxford, United States
1 review
5 of 5 stars Reviewed 1 week ago

great value. in room safe not operating upon checkin, but promptly fixed. Breakfast eggs were rubbery, but overall, the experience of staff, room, price and breakfast was as good as my stay in the Waldorf Astoria. It met every need; clean and quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (12)
Viewed
Pool/beach area (8)
Viewed
Dining (2)
Viewed
View from room (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question