We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN of Asheville Biltmore East

GreenLeadersSilver level
2.5 of 5
Hotel website
Hotel deals
501 Tunnel Road, Asheville, NC 28805-1824
Special Offer
Stay 2X get $50 gift card
BEST WESTERN of Asheville Biltmore East
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #23 of 58 Hotels in Asheville
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
jivendiva APO
Write a Review

932 reviews from our community

Traveler rating
    435
    320
    109
    34
    34
See reviews for
286
371
53
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (932)
  • Mar-May only
    (211)
  • Jun-Aug only
    (277)
  • Sep-Nov only
    (251)
  • Dec-Feb only
    (193)
All months
APO
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a wonderful experience at this hotel. We stayed 3 nights. The room was very spacious and clean. It was very roomy and has recently been updated. The breakfast was good (people complain about free breakfast... it's free and not a restaurant). They had waffles and a lot of other selections. We couldn't hear any noise from other guests.... More 

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
84 reviews 84 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quiet and uneventful stay. I asked for a quiet room on their reservation site and they did accomidate. Staff was extremely helpful. Most attractions, restaurants and the Blue Ridge Parkway are 3-10 miles from the hotel. Best Western needs to step up their "free breakfast". Yellow wet eggs, greasy sausage and favorless coffe is not appealing even if it is... More 

Was this review helpful? Yes
Illinois
Top Contributor
606 reviews 606 reviews
57 hotel reviews
268 helpful votes 268 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here against my will. Only because I do not like hotels where the doors open to the parking lot. The place was not that great looking on the outside, but our room was very nice and fairly roomy. The room appeared very clean, but I always use Clorox wipes over everything that we might touch. The only odd... More 

Was this review helpful? Yes
Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The location is convenient for getting to Blue Ridge Parkway, downtown Asheville, and Biltmore Estate. Some noise from highways and nearby hospital (sirens) but we asked for a room on back of building, 2nd floor. Spacious room with everything we needed, just not fancy or pricey. Breakfast was more than adequate will plenty of choices. Pool faces highway but kids... More 

Was this review helpful? Yes
Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed there this past weekend. When I booked, I had asked for a ground level room due to my son being in a wheelchair. It was noted I did not need a handicap room, just one on the ground floor for his wheelchair. When I checked in I was told that the only first floor rooms were smoking. I... More 

Was this review helpful? Yes 1
Asheville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

While getting work done in our home, we needed to stay a few nights in a motel. The Best Western was the closest to home so that played a part in the choice. We found everything from check in to check out to be great. My wife felt that the bed was too hard but if was fine for me.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Harmony
1 review
3 of 5 stars Reviewed 1 week ago

I went with my mother, sister, and my dog. When we arrived they had a massive construction project going on. Maybe they were remodeling or something but it'd be early in the morning around 4am and they'd be starting construction. That was annoying and another issue was bugs around the outside of the room but I never saw one in... More 

Was this review helpful? Yes
Bangor
Contributor
18 reviews 18 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had advanced booked, service at front desk was ok. The room was very good, great shower and had a big screen TV. We had the top floor and it was very quiet. The room was very clean and had windows that opened for fresh air. Breakfast was hot with eggs, bacon, ham, sausages, cereals and fresh fruit. Great place... More 

Was this review helpful? Yes
Broomfield, Colorado, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had not been in a Best Western in years. Probably will be years before another visit. Slow Internet, One cup in room, asked for another and the best they could do was a waffle mix cu, about 3 oz cup. Had two dogs with us and they put us on the top floor rather than ground floor. Just seemed like... More 

Was this review helpful? Yes
Nashville, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

I had requested "hypoallergenic" room when booking. Front desk clerk said she didn't know they had "hypoallergenic" rooms when we checked in. This is false advertising. She said the website probably meant "no smoking" room...not the same. Our first night there, we had no TV until the front desk clerk came to pick up the receiver from the back of... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (12)
Viewed
Pool/beach area (8)
Viewed
Dining (2)
Viewed
View from room (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities