We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN of Asheville Biltmore East

GreenLeadersSilver level
Hotel website
Hotel deals
501 Tunnel Road, Asheville, NC 28805-1824
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN of Asheville Biltmore East
Professional photos View all
Browse nearby
BEST WESTERN of Asheville Biltmore East
BEST WESTERN of Asheville Biltmore East
BEST WESTERN of Asheville Biltmore East
Add Photo Write a Review

970 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    453
    332
    115
    35
    35
See reviews for
298
388
55
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (970)
  • Mar-May only
    (216)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (251)
  • Dec-Feb only
    (193)
All months
4 of 5 stars Reviewed yesterday NEW

This is the first time staying at this property. Very clean, newly decorated rooms. Convenient to downtown (5 minutes), check-in / out were both a breeze. Very friendly staff from management to maintenance. We were in town to celebrate the 4th of July. Downtown festival was just awesome, music, food, very cool vibe for families or couples. Fireworks were phenomenal!... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Johnson City, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Exceptional service at check-in. Exceeded my expectations at check-out. The room was a clean, spacious, comfortable room. I would highly recommend this Best Western for those traveling through the area whether for business or pleasure. The location is great also just off the exit and into the parking lot.

Review collected in partnership with Best Western

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thanks so much for your positive review! Your support and feedback inspires our staff to provide every guest with the best customer service every day! More 

Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Best Western in Asheville, NC is a wonderful hotel. The lobby and check-in area are friendly and so is the staff. The rooms are clean, comfortable and spacious. The breakfast is great and the location is perfect - close to all of the terrific things that Asheville, NC has to offer. A fantastic value as well - I would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thank you for the glowing review! I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. More 

The Villages, Florida
5 of 5 stars Reviewed 5 days ago NEW

Room was very clean, quiet and comfortable. Breakfast buffet had a nice assortment of food, fresh and hot. Swimming pool was clean. Nice size T.V. and good clear picture. Parking lot was well lit. Location was good for accessing restaurants. Close to the Biltmore.

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thanks for the AWESOME review of our Best Western! Please come back and visit us again soon! More 

Princeton, West Virginia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First, we are Best a Western members so we usually try to stay at these hotels. My husband and I did a motorcycle tour of the Blue Ridge Parkway, therefore we wanted a hotel that was close. The hotel was very nice. It was clean and the people that worked there were very friendly. The hotel is located near several... More 

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thanks for taking the time to leave such a positive review of our hotel. We hope to see you again soon on your next motorcycle tour back to the Asheville area. More 

surrey,uk
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This large motel has been recently renovated so is clean and well apppointed. Room very comfortable and AC reasonably quiet. Brekfast is very good. Outside pool. Plenty of parking. Asheville is a lovely town but the roads around it are fast and busy. the motel is in a quieter end and at the bottom of an entry sliproad into Tunnel... More 

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thanks for much for taking the time to leave a nice review of our hotel! We are very glad to hear that enjoyed your stay and also enjoyed our large outdoor cool pool! See you again soon! More 

headingsouth
Level Contributor
234 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff @ check in and out were very nice and helpful. Hazel was very informative and patient since we made a few changes to the reservation. When we arrived we were given a 2nd floor room and quickly realized that would just be a big pain in the ... We had our luggage and a cooler and were checking out... More 

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thank you for glowing review! We take pride in our staff and service for each individual's visit. Let's see you again soon before the summer ends! More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Don't let the exterior of this place keep you from staying here. I chose this place when looking for something not so expensive. Check in was easy. We went right to the room and I noticed the pleasant smell as soon as we walked in our room. When booking online, there was an option for smoking or non-smoking rooms. The... More 

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thank you so much for taking the time to share your experience with us. We are happy to hear you enjoyed our delicious HOT breakfast. I certainly apologize for noise issue as we will have our maintenance staff look into the problem you reported. For future reference we do not price our smoking rooms differently but our various room types... More 

clinton
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The only issues with our stay was there was no elevator and being I am an elderly lady it was hard to get up the steps. It was also difficult for bringing up your bags. The hotel did however put me on the first floor which was a great help.

Review collected in partnership with Best Western

Was this review helpful? Yes
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thank you so much for reviewing our hotel. Our team will always do our best to honor request as we did with you for any guest needs. Whether it is room location or room type our guest needs and requests are our top priority. Hope to see you again soon! More 

Minneapolis, Minnesota
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is beautifully updated has a small area to just sit outsite. The pool was great. Overall a typical best western with great pillows and beds. Only dissapointment is the bathroom door squeaked and woke up the three year old with in the middle of the night. And my husband had accidently booked it on expedia and I am... More 

Was this review helpful? Yes 1
bcamanager123, Manager at BEST WESTERN of Asheville Biltmore East, responded to this review

Thank you so much for your review. I am glad that you enjoyed our recently renovated rooms and heated pool. I do apologize for the squeaky door in which we have fixed since your stay. Also there is no excuse for the staff attitude you encountered and I will personally address your complaint with our front desk team. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (12)
Viewed
Pool/beach area (8)
Viewed
Dining (2)
Viewed
View from room (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay