Stayed in a one bedroom suite. Staff was fabulous. Note-they have DVD's available at desk-would have liked to have known that. Location is perfect-close to everything-just don't follow signs to Biltmore-stay to right or you will end up way out of your way.Very clean-got whatever we needed promptly. Staff very knowledgeable and so eager to please. Would have liked a... more

If you want a place to stay that has the feel of home and does not have the stuffy feel of a hotel than this is the place for you. We stayed in a king suite which includes a full kitchen, livingroom with fireplace & flat screen t.v., balcony, huge bathroom with whirlpool tub & huge shower, and huge bedroom... more

My Husband and I stayed at this hotel 10/21 - 10/24/09. We enjoyed everything about it! First, when I made the reservation, I indicated we preferred a pet free room and upper floor, if possible. The hotel never indicated there would be a problem with our request. In fact, the concierge called me back a few minutes after completing my... more

The Residences at the Biltmore was is a terrific place to stay in Asheville. They are conveniently located and extremely comfortable, well maintained and clean - more like home than a hotel. The fireplace is a really nice touch. The property is conveniently located for visiting both the Biltmore and downtown Asheville. The staff was very knowledgeable, friendly and helpful... more

We were pleasantly surprised by the finishings and size of our accomadations. This is not your standard feeling place if you are looking for the hotel feel. We wern't looking for that. What we found was very confortable spacious and extremly helpful staff at the front desk. They made recomendations that were point on. Great resturants and they handled the... more

My husband and I stayed here for two nights. The room was very nice and for the most part it was clean. BUT.. when I went turned on the jets in the tub, chunks of mold came out that were the size of my thumbnail. Lots of them. It was really gross. When I complained they did deep clean the... more

Some friends and I spent a birthday weekend at the Residences. The staff was absolutely wonderful and upgraded our room from a studio to a one bedroom. The room was very clean and absolutely beautiful. Everything we could possibly want was already in the room. When we came back from getting some supplies, we were greeted with balloons and a... more

We loved staying at the Residences. The decor was magnificent and the fireplace made it romantic since we were celebrating our anniversary. The rooms were well equipped with everything you will need. The rooms were also very clean. Not too far from downtown and the Biltmore. I wish we could have stayed longer but we only were there for the... more

My husband and I stayed a week at the Residence at Biltmore and where delighted with the accomodations. The rooms where large and well appointed. The bathroom had fluffy towles and the bedroom had down bedding. The kitchen had granite countertops and was fully stocked with plates, pots and utensils. The pool area was lovley and clean. When we needed... more