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Holiday Inn Hotel & Suites Asheville Downtown

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42 Tunnel Rd, Asheville, NC 28805
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1 room 1 guest
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Holiday Inn Hotel & Suites Asheville Downtown
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355 Reviews from our TripAdvisor Community

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Traveler rating
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    151
    54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
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  • All months
    (355)
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    (81)
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    (78)
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Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I will start off by saying that our stay was great. Our room was clean and comfortable, the bathroom was spacious, and the room included a full length mirror. Parking is a little bit tight but sufficient. The garage under the hotel is well lit at night but we preferred the outdoor lots. The staff that we had interaction with... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you so much for taking the time to review our location. We are delighted to hear that you had a fantastic stay with us. We always appreciate our guests letting us know the best parts of their stay as well as any issues they encounter so that we can continue to improve our guest experience. Thank you again, and... More 

High Wycombe, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel and we thought well priced for location. Hotel was large and pleasant and room to normal high standard. Free parking and hotel staff friendly. Asheville town centre a few mikes away and a bit of a dump, but retail park and nearby countryside more than make up for it. Stayed two nights and enjoyed our stay.

Was this review helpful? Yes
Atlanta area
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I paid upwards of $260/night for a room here. It was clean and in a decent enough location but just beyond walking distance to the happening places in Asheville. I would have minded paying this much if it was on par with all the Holiday Inn Expresses I've ever stayed at, but it wasn't... no breakfast buffet, just a sad... More 

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our location. We certainly hope that you enjoyed your stay with us. Full service Holiday Inn's do not offer complimentary breakfast, however, we do have a great restaurant that can make a great breakfast for you and your guests. We also offer a great breakfast package that includes breakfast with your stay.... More 

Raleigh,NC
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a great anniversary weekend at the Holiday Inn. Gavin was soo freaking incredible. He was funny and saved us from having to find an Uber. He was our complimentary hotel shuttle driver ( please tip him well- he deserves it). We were welcomed by Nichole and given two complimentary drink vouchers to use for beer or wine during our... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel; we appreciate your staying with us while visiting the area. Our Holiday Inn & Suites Associates take great pride in exceeding the high standards that our guests, IHG and our own employees expect; this is shown in our high guest satisfaction scores. We hope you visit us again soon. More 

Knoxville, Tennessee
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 21, 2015

We recently spent one night here. Check in was easy and quick. You can see the hotel from the road but my gps had a hard time finding which road to turn on to since it is behind some restaurants. The room was large and comfortable. We were right next to the elevator but never heard anyone waiting which was... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel… We truly appreciate your staying with us while visiting the area. Guests love to relax and unwind in our very spacious suites. We look forward to your returning soon… Until then, Happy Travels. More 

Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2015

Booked an Executive Suite priced very reasonably. It was large with 2 bedrooms, 2 baths, and a living room with sofa bed. Close enough to all the Asheville action. Three TVs are a plus, too! This hotel doesn't give you free breakfast, but there is a restaurant and a Cracker Barrel next door.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you so much for your great review! We are always delighted to hear that one of our guests had a great experience at our location. We are happy to hear that we exceeded your expectations and we look forward to your next visit to beautiful Asheville, North Carolina. More 

Shellharbour, Australia
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 5, 2015

on arrival the staff were courteous. Check in was quick. Room was large - 2 bedroom suite though there is only one shower. Now location. It's approx 1.7 km to city centre. The hotel offers a shuttle service that starts at 4pm and the shuttle only holds 6 people. There's are a number is restaurants in the near vicinity of... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our location. We always appreciate candid feedback from our guest so that we can improve our services and make your stay in Asheville a memorable and pleasant experience. Thank you for staying with us, and we hope you come back to visit us again soon. More 

NC
Level Contributor
148 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 30, 2015

Gavin took us to town and we called for pickup. The staff are great and really care!!! All of our stay was very good...staff, comfy room, pkg, shuttle service, restaurants nearby too. We didn't try their restaurant. Will use this hotel next time when in the area.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you so much for reviewing our location. We are glad to hear that you took advantage of our complimentary shuttle service. We are glad to hear that our staff and accommodations were above your expectations, and we can't wait to see you again soon. More 

1 review
3 of 5 stars Reviewed June 30, 2015 via mobile

Other than one rude employee while we were checking in and getting stuck in the elevator for about 20 min we had a great time. The other employees were friendly and helpful. We took advantage of the shuttle to downtown.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you so much for taking the time to review our location. We always appreciate guest feedback regarding any issues they may have encountered during your stay. Thank you for mentioning our great staff and our complimentary shuttle service. Thank you for staying with us, and we hope you come back to visit us again soon. More 

Buffalo, NY
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 29, 2015

My family recently stayed at this hotel when we were in Asheville for a wedding. The rooms were clean and comfortable, and the staff were helpful. Breakfast is available for $6.99, and dinner and drinks are available in the evening. The hotel offers shuttle service to downtown Asheville after 4 pm. Those are the positive points for the hotel. There... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our location. We always appreciate feedback from our guests so that we can strive to serve you better during your next stay with us. We are glad to hear that you took advantage of our complimentary shuttle service, and that you found our Bar and Restaurant accommodating and affordable. Thank you for... More 

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