We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites Asheville Downtown

Hotel website
Hotel deals
42 Tunnel Rd, Asheville, NC 28805
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Hotel & Suites Asheville Downtown
Professional photos View all
Browse nearby
Holiday Inn Hotel & Suites Asheville Downtown
Add Photo Write a Review

333 Reviews from our TripAdvisor Community

Traveler rating
    113
    140
    48
    21
    11
See reviews for
78
130
30
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (333)
  • Mar-May only
    (81)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (78)
All months
florida
Contributor
20 reviews 20 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

The listed rate of this hotel is $135 If I had paid that I would have been very very disappointed. The good: - easy to get to from the highway -the location is 5 min from downtown -the front desk people were very nice - free coffee and tea in the lobby at all hours The bad - the room... More 

Was this review helpful? Yes 1
Fort Walton Beach, Florida
Top Contributor
171 reviews 171 reviews
18 hotel reviews
291 helpful votes 291 helpful votes
4 of 5 stars Reviewed 1 week ago

As many tourist, I was visiting Asheville to see Biltmore and to check out the eclectic downtown. I looked in to B&B's and other hotels closer to Biltmore. I was trying to watch my budget, and decided on this hotel. I have had good luck with HI Express, and I was not disappointed this time either. This hotel is located... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. Conveniently locate, but far enough away from the hustle and bustle. We are just minutes to many attractions, restaurants, shopping and more. Our Holiday Inn & Suites Associates enjoy assisting our guests and truly want to give that home away from home experience. We look forward to your returning to... More 

Santa Maria, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

We stayed here for two nights in early April. The rooms are large, larger than most Holiday Inn rooms I've been in. Our room faced out towards the I-240 but we could not hear a thing even though we were so close to the freeway. The pool was great for the kids. Half of the pool was indoors with a... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel, we truly appreciate your staying with us for all of these years. Our Holiday Inn & Suites Team treats all travelers like family and enjoy making everyone's stay a pleasant one. We look forward to your returning soon! More 

CHEBOYGAN
2 reviews
5 of 5 stars Reviewed April 16, 2015

The location of the hotel was great - close and convenient to downtown and highways; Cracker Barrel and Dairy Queen in walking distance. The young man who checked us in, Kent, was very friendly, efficient and helpful. We often stay at Holiday Inns when traveling and thought this one was great.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. Our hotel is really conveniently located, just 2 minutes from Downtown Asheville. The Holiday Inn & Suites caters to corporate travelers, family vacationers and sports teams competing in the area. Our Holiday Inn & Suites Associates take great pride... More 

Rural Retreat, Virginia
Top Contributor
58 reviews 58 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 29, 2015

With the slum hotel right next door that ruined the view and feeling of security with it's disgusting look, I cannot give a five star rating of excellent that this hotel deserves! The room was very nice and very clean. The staff was very helpful and very friendly. There were kids running up and down the halls in the evening... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We recently upgraded our fitness center, pool & spa. We apologize for the inconvenience you had with the view and kids running up and down the hall way. We look forward to your returning to our hotel in the... More 

North Carolina
Contributor
13 reviews 13 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 24, 2015

Rooms are clean and well kept. That's about as good as it gets. Pools and spa closed. Location is not good. Rom views are over over a transients motel with mattresses all over the parking lot on one side, and a closed down BBQ place the other side. Indifferent reception staff. The name says downtown, it's not, you'll have to... More 

Was this review helpful? Yes 7
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to post a review of hotel. I am delighted that you found the accommodations clean and comfortable. I am sorry that you were disturbed by the motel next door. While we cannot control other businesses and their appearances, we could have assisted in moving you to the front side of the hotel if you... More 

Oak Ridge, TN
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 23, 2015

My family decided to visit Asheville on a whim and found this property through hotels.com. We did not know where we would stay, beyond its approximate location. We had a lovely visit at the hotel. The room was very clean and very comfortable. We were sad to learn upon arrival that the pool was unavailable due to maintenance closures, but... More 

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We are currently upgrading our pool and exercise room and apologize to you if it created any inconvenience to you. We look forward to your returning to our hotel in the near future… More 

Raleigh
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 23, 2015

I was an unwanted guest at this hotel because I'd reserved a room through an online discount website. I nearly always book hotels online and yes, so I get the best price, these people were just down right rude. I had a confirmed reservation for this hotel for '3' people but the hotel would only give me a room with... More 

Was this review helpful? Yes 6
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We apologize for your inconvenience but I do remember that we checked you in the room which you wanted (Two Queen Beds). Our staff was trying to help you by giving you information which all Third Party websites fails to tell their guests. When you book thru those websites, you are not guaranteed of any room type or bedding preferences.... More 

Arden, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2015

This hotel is awesome,..though not having the best view (an abandoned crack hotel) the location is prime. Right across the street from a grocery store and minutes from downtown Asheville...even better a free shuttle that runs from 4pm til 10pm!!

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We look forward to your returning to our hotel in the near future… More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

My sister and I stayed two nights there while visiting my daughter in Asheville. The hotel was clean, the room comfortable, and hot breakfast delicious. Hotel clerk did not mention a senior discount, for which I would have qualified. I regret not asking, since I could have saved a few dollars.

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while on business here. Our Holiday Inn & Suites Associates take great pride in exceeding the high expectations that our guest deserve. We get many compliments on our complimentary shuttle service which is operated every evening from 4pm to 11pm. We look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Room/suite (17)
Viewed
View from room (13)
Viewed
Bathroom (7)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (10)
Viewed
Dining (4)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay