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Holiday Inn Hotel & Suites Asheville Downtown

3.0 of 5 42 Tunnel Rd, Asheville, NC 28805
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Holiday Inn Hotel & Suites Asheville Downtown
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Holiday Inn Hotel & Suites Asheville Downtown
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318 reviews from our community

Traveler rating
    107
    134
    47
    20
    10
See reviews for
73
126
28
49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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  • All months
    (318)
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    (70)
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Greer, South Carolina
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice looking clean hotel and great location. The only bad thing is the walls are thin so you can hear when the people in the room next to you are...having fun... I would stay there again though and recommend it to others without kids.

Was this review helpful? Yes
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm an IHG member and usually stay at a different IHG hotel when in Asheville for business, but a business friend often stays here and recommended it. I'm in asheville 1-3x/week. I found Ryan, at the front desk very helpful and he immediately made sure I had my IHG account number credited to my stay. He also talked with me... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel on Tripadvisor. Our Holiday Inn & Suites Associates excitedly greet each and every guest with a warm inviting smile. Travelers expect a clean well appointed, fully functional room and we are proud to say that our hotel not only meets but exceeds the high standards that are set. Our studio,... More 

Tampa, Florida, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great property and super close to downtown. They have a shuttle that was available from 4 to 10pm at your request. Littler bar with good selection of local beers, great service at the restaurant and heated pool.

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel…. We truly appreciate your staying with us while visiting the area. We get many great comments on the impressions that are left of our hotel. Our lobby, cleanliness, breakfast, dinner and shuttle service are just a few people mention. Our Holiday Inn & Suites Associates make every effort to make... More 

Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

1.As noted by other posters the signage to locate the hotel is poor and the hotel's entrance is hard to find. The professional photographs are deceptive in that the hotel's entrance is hidden behind multiple other buildings(hotels, dry cleaners, bars etc) Don't try and find this placed in the dark if you don't know the area. 2. Parking is terrible,... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to post a review of hotel. I am delighted that you found the accommodations clean and comfortable. I am sorry that you were disturbed by the signage and the exterior light. While we cannot control the signage since we have very strong signage ordinance in the city and they will not allow us to... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 8, 2014

We booked a girls weekend to celebrate my mother in law's cancer free report. My husband and I have stayed a few times in the past, and we enjoy the proximity to down town. I was really pleased to learn they now provide a shuttle to downtown. This is a great addition. We had a great celebration downtown and retired... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much for taking the time to review our location. We are sorry to hear that you had a poor experience with a guest at our location. We take all issues regarding security very seriously. In this case, we operated within the strict guidelines given to our employees regarding these situations. We certainly understand that this is not... More 

Greensboro, North Carolina
Senior Contributor
36 reviews 36 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 3, 2014

The Holiday Inn on Tunnel Road is a good hotel for a Holiday Inn but hard to find as it is located on a property actually behind Tunnel Road, near the Outback. I passed it several times at night. It is not really a downtown hotel though it is not far if you want to walk through the sketchy tunnel.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much for taking the time to review our hotel. We always appreciate feedback from our guests so we know what we can improve. We are actually the closest Holiday Inn to the downtown area of Asheville. Although we are 1.5 miles away from the center of downtown, we do offer a complimentary shuttle service available daily from... More 

Charlotte, North Carolina
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

A good hotel with good proximity to downtown area and I-240. The hotel was clean and the staff friendly throughout our stay. Also, decent proximity to restaurants, gas, and groceries. I would stay there again in the future.

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much for your excellent review. We certainly appreciate you taking the time to express how much you enjoyed staying with us. We are glad that you found our location convenient and welcoming and we certainly hope that you choose us again during your next visit to Asheville. More 

Goldsboro, North Carolina
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed November 30, 2014

While our two-day stay here was pleasant enough (hotel clean, staff helpful, fast and easy access to downtown Asheville, adjacent to several restaurants) we were surprised upon checking in to learn the hotel was charging us $50 a night for incidentals. A first for us at a Holiday Inn brand hotel. I could not locate anything on our reservation about... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much for taking the time to review our location. We are very glad to hear that you enjoyed your stay with us and that our staff were able to assist you during your stay. Just to clarify our credit card hold policy, we do authorize our guest cards for an additional $50 per night hold. This is... More 

Greenville, South Carolina
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 28, 2014

Our family of 4 stayed here for 1 night in November. The entire staff (front desk, cleaning, restaurant, bar) were friendly & helpful. Our room was clean & beds QUITE comfortable which are truly of utmost importance to us when we book a hotel. I also liked the layout of the room in terms of the mini frig, luggage rack... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you so much for taking the time to give us such an excellent review. We certainly appreciate detailed feedback so that we can continue to improve our services. We are sorry to hear that you had a poor experience for breakfast. We certainly take all guest feedback regarding our services very seriously so that we can improve. We are... More 

North Charleston, South Carolina
Top Contributor
108 reviews 108 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 24, 2014

I found this hotel to be clean and friendly. There is a lounge with tasty craft beers. The walk downtown through the tunnel is not bad provided you are in decent shape. Even with snow and ice the sidewalks remained passable. Nicer hotel than the Downtown Inn but much longer walk to downtown attractions.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel…. We truly appreciate your staying with us while visiting the area. We get many great comments on the impressions that are left of our hotel. Our lobby and cleanliness are just a few people mention. Our Holiday Inn & Suites Associates make every effort to make your stay as productive... More 

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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Hotel Style:
#23 Business Hotel in Asheville

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