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All 58 Asheville hotels

Holiday Inn Hotel & Suites Asheville Downtown

3.0 of 5 Hotel   |   42 Tunnel Rd, Asheville, NC 28805
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Ranked #32 of 58 Hotels in Asheville
A recent review
4 of 5 stars reviewed 5 days ago
SCdiver71 South Carolina
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309 reviews from our community

Traveler rating
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    131
    45
    18
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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South Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We checked in and was suppose to have two queen beds, but was given a room with a king bed. We went back down and requested a room with two queen beds, however there were none. We were upgraded to a suite, which worked out better because using the sofa bed gave us each our own room. The room was... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for the GREAT review. We truly appreciate your staying with us. Our Holiday Inn & Suites Associates take great pride in not only meeting but exceeding the high expectations that our guests, IHG corporate and themselves expect to provide travelers staying at our hotel. Our friendly Front Desk Associates enjoy meeting each and every guest with a welcoming... More

Statesville, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

With so many options in Asheville, I sadly regret that I stayed here! I booked a room in hopes that I would be close to downtown Asheville (as stated online) in a clean and safe hotel. Upon arrival, I found this to be quite the opposite. This hotel is no where near downtown Asheville, not to mention that it is... More

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

I normally respond to every TripAdvisor comment in a timely manner, but due to the interesting comments that you have published I took some time to research these questionable claims before posting a response. First, it seems that you had booked the room Thru a third party website and was a non refundable reservation, weather you stay at the hotel... More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights to for "leaf peeking" in October 2014. Not too far from highway exit, BUT poor signage. Be sure to stay on South Tunnel - do not turn onto Tunnel. Has an Ouback, Cornerstone Grill (great!) and Crackle Barrel (I don't recommend C.B. for once). Great grocery store accros the street - Ingles! Makes a... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to post a review of hotel. I am delighted that you found the accommodations clean and comfortable. I am sorry that you were disturbed by the traffic and the pool. While we cannot control the traffic, we can definitely keep a check on Chlorine levels in our pool. Unfortunately, there is not much we... More

Anderson, South Carolina
Top Contributor
134 reviews 134 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel through Hotwire and thought we would be walking distance to downtown. This hotel is not walking distance to downtown. The breakfast is not included either. With all this, the staff was nice and the hotel is nice.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. Our Holiday Inn & Suites Associates take great pride in exceeding the high standards that IHG and our guests expect. We get many compliments on our complimentary shuttle service. When checking into the hotel our Front Desk Associates will assist with special rooming request if possible. Thanks again for choosing... More

Dayton, Ohio
Top Contributor
157 reviews 157 reviews
108 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Elegant lobby, check in was smooth with John at the desk. Our room was outstanding, nicely furnished, very quiet, clean, and comfortable, everything you want in a hotel. There is a nice looking pool here. We had a little trouble finding the place after dark due to poor signage, but once we arrived the parking was easy, elevators worked well,... More

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel… We truly appreciate your staying with us while visiting Asheville. We are very conveniently located to Downtown in addition to many other attractions, shopping and great dining. We have several room types to choose from, several of our two bedrooms can accommodate up to six travelers. Our Front Desk Associates... More

Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed as family for one night on a holiday weekend in October. You have to pay attention to where to turn to get to the hotel. I don't remember seeing a sign pointing me to the hotel but I have been on Tunnel road before and knew where to turn at. Check in was easy and quick and was... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for the GREAT review. We truly appreciate your staying with us while visiting the area. We look forward to your returning soon. More

Franklin, NC
Top Contributor
178 reviews 178 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It's always interesting to me how some business establishments forget that service is what keeps people loyal. I swore I wouldn't stay at a Holiday Inn again (see my most recent review) BUT this is where the training was being held and where they booked for us to stay. Hotel is set back and very centrally located. You can walk... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you taking the time to post a review of our hotel. I am concerned however that you found our staff and meeting room below your expectation, please feel free to contact me directly so we can discuss further. Our Manager Reception is every Wednesdays from 6 pm to 7 pm. As far as complimentary liquor is concern, North Carolina... More

Atlanta, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 5, 2014

Typical hotel room with nothing special about it. The beds were average, the TV's tiny, the bathrooms clean but typical. We saw two big bugs during our stay which I was not a fan of but it wasn't the end of the world. We were in a suite which worked well for us to separate ourselves from our son while... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank for both choosing the Holiday Inn & Suites and taking the time to write a review of your recent stay. I am glad that you enjoyed your suite. Thank you again and we hope to see you again in the not so distant future! More

Raleigh, North Carolina
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 17, 2014

We had two rooms. Both rooms were very clean. Rooms have a refrigerator (empty) and a microwave. Several restaurants are nearby, including an Outback that is about 200 feet from the front door of the hotel. As noted by others, the only downside is the run-down apartment place beside it. If you are on one of the upper floors, you... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write such a nice review about your stay with us. We take a lot of pride in our staff and their dedication to accommodating our guests! We hope that you have an occasion to visit Asheville again and that we get to be your host! Thank you! More

Piedmont North Carolina
Top Contributor
77 reviews 77 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 12, 2014

The hotel is approximately 1.5 miles (by our odometer) from downtown, so there is not a possibility of a convenient walk to the downtown restaurants and bars in the evening. We were not told of a shuttle service, but another reviewer mentioned that it exists; that would definitely be worth checking into. There is a very nice supermarket (Ingles) just... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write such a review about your stay with us. We take a lot of pride in our staff and their dedication to accommodating our guests! We hope that you have an occasion to visit Asheville again and that we get to be your host! Thank you! More

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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn

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