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Holiday Inn Hotel & Suites Asheville Downtown

3.0 of 5 42 Tunnel Rd, Asheville, NC 28805
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Holiday Inn Hotel & Suites Asheville Downtown
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Holiday Inn Hotel & Suites Asheville Downtown
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322 reviews from our community

Traveler rating
    110
    135
    47
    20
    10
See reviews for
73
127
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52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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    (322)
  • Mar-May only
    (71)
  • Jun-Aug only
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    (85)
  • Dec-Feb only
    (78)
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Birmingham, Alabama
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

I do business in Asheville once a month and I have stayed at this hotel 7-8 times over the past year. It is my first choice every stay. The rooms are spacious and clean. The staff is couteous and friendly. This is the most affordable "best value" hotel I've experienced in all my travels. The only drawback to the place... More 

Was this review helpful? Yes
kalamazoo, MI
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Still heading south trying to find the sun. We had a fantastic suite. The bedroom actually has a door! Everything was clean, the bathroom large. Our room faced the highway, however, was very quiet. No complimentary breakfast.Once again scratchy tissues. Very close to several chain restaurants. Would definitely stay here again!

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you! We appreciate your review and for choosing our hotel while traveling through the area. We look forward to you trying us once again during your next visit to the area. More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My stay at this Holiday was was absolutely GREAT!!! My wife and I traveled to Asheville with my grandson, who is special needs, for therapy sessions. I paid the first night with my Priority Club Points and paid for the second night with a credit card. Most of the time when the room is paid that way you have to... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Wow! Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We get many compliments on our beautifully appointed rooms and how clean the hotel is, but wouldn’t expect anything less. I hope that you were able to enjoy your stay. We look forward to your returning again soon! More 

Loudon, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel several times in the last couple of months due to surgery needs at mission hospital. The people at the front desk are absolutely so compassionate, they offer to help me in any way and have gone out of there way to hold a room if I need to stay one more night for a... More 

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HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for the GREAT review. We truly appreciate your staying with us while visiting the area. Our Holiday Inn & Suites Associates take great pride in exceeding the high expectations that IHG, our guests and our Associates themselves expect. We hope you visit us again soon… Until then Happy Travels! More 

Greer, South Carolina
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 28, 2015

Nice looking clean hotel and great location. The only bad thing is the walls are thin so you can hear when the people in the room next to you are...having fun... I would stay there again though and recommend it to others without kids.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you so much for your great review of our location. We are pleased that you had a great guest experience with us and we hope you come back to visit Asheville again soon. More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

I'm an IHG member and usually stay at a different IHG hotel when in Asheville for business, but a business friend often stays here and recommended it. I'm in asheville 1-3x/week. I found Ryan, at the front desk very helpful and he immediately made sure I had my IHG account number credited to my stay. He also talked with me... More 

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel on Tripadvisor. Our Holiday Inn & Suites Associates excitedly greet each and every guest with a warm inviting smile. Travelers expect a clean well appointed, fully functional room and we are proud to say that our hotel not only meets but exceeds the high standards that are set. Our studio,... More 

Tampa, Florida, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

Great property and super close to downtown. They have a shuttle that was available from 4 to 10pm at your request. Littler bar with good selection of local beers, great service at the restaurant and heated pool.

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel…. We truly appreciate your staying with us while visiting the area. We get many great comments on the impressions that are left of our hotel. Our lobby, cleanliness, breakfast, dinner and shuttle service are just a few people mention. Our Holiday Inn & Suites Associates make every effort to make... More 

Atlanta, Georgia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 3, 2015

1.As noted by other posters the signage to locate the hotel is poor and the hotel's entrance is hard to find. The professional photographs are deceptive in that the hotel's entrance is hidden behind multiple other buildings(hotels, dry cleaners, bars etc) Don't try and find this placed in the dark if you don't know the area. 2. Parking is terrible,... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to post a review of hotel. I am delighted that you found the accommodations clean and comfortable. I am sorry that you were disturbed by the signage and the exterior light. While we cannot control the signage since we have very strong signage ordinance in the city and they will not allow us to... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 8, 2014

We booked a girls weekend to celebrate my mother in law's cancer free report. My husband and I have stayed a few times in the past, and we enjoy the proximity to down town. I was really pleased to learn they now provide a shuttle to downtown. This is a great addition. We had a great celebration downtown and retired... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much for taking the time to review our location. We are sorry to hear that you had a poor experience with a guest at our location. We take all issues regarding security very seriously. In this case, we operated within the strict guidelines given to our employees regarding these situations. We certainly understand that this is not... More 

Greensboro, North Carolina
Senior Contributor
36 reviews 36 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 3, 2014

The Holiday Inn on Tunnel Road is a good hotel for a Holiday Inn but hard to find as it is located on a property actually behind Tunnel Road, near the Outback. I passed it several times at night. It is not really a downtown hotel though it is not far if you want to walk through the sketchy tunnel.

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much for taking the time to review our hotel. We always appreciate feedback from our guests so we know what we can improve. We are actually the closest Holiday Inn to the downtown area of Asheville. Although we are 1.5 miles away from the center of downtown, we do offer a complimentary shuttle service available daily from... More 

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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Hotel Style:
#19 Business Hotel in Asheville

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