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Holiday Inn Hotel & Suites Asheville Downtown

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42 Tunnel Rd, Asheville, NC 28805
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Holiday Inn Hotel & Suites Asheville Downtown
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Holiday Inn Hotel & Suites Asheville Downtown
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329 reviews from our community

Traveler rating
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    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Rural Retreat, Virginia
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

With the slum hotel right next door that ruined the view and feeling of security with it's disgusting look, I cannot give a five star rating of excellent that this hotel deserves! The room was very nice and very clean. The staff was very helpful and very friendly. There were kids running up and down the halls in the evening... More 

Was this review helpful? Yes
North Carolina
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Rooms are clean and well kept. That's about as good as it gets. Pools and spa closed. Location is not good. Rom views are over over a transients motel with mattresses all over the parking lot on one side, and a closed down BBQ place the other side. Indifferent reception staff. The name says downtown, it's not, you'll have to... More 

Was this review helpful? Yes 3
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to post a review of hotel. I am delighted that you found the accommodations clean and comfortable. I am sorry that you were disturbed by the motel next door. While we cannot control other businesses and their appearances, we could have assisted in moving you to the front side of the hotel if you... More 

Oak Ridge, TN
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family decided to visit Asheville on a whim and found this property through hotels.com. We did not know where we would stay, beyond its approximate location. We had a lovely visit at the hotel. The room was very clean and very comfortable. We were sad to learn upon arrival that the pool was unavailable due to maintenance closures, but... More 

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We are currently upgrading our pool and exercise room and apologize to you if it created any inconvenience to you. We look forward to your returning to our hotel in the near future… More 

Raleigh
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I was an unwanted guest at this hotel because I'd reserved a room through an online discount website. I nearly always book hotels online and yes, so I get the best price, these people were just down right rude. I had a confirmed reservation for this hotel for '3' people but the hotel would only give me a room with... More 

Was this review helpful? Yes 3
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We apologize for your inconvenience but I do remember that we checked you in the room which you wanted (Two Queen Beds). Our staff was trying to help you by giving you information which all Third Party websites fails to tell their guests. When you book thru those websites, you are not guaranteed of any room type or bedding preferences.... More 

Arden, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is awesome,..though not having the best view (an abandoned crack hotel) the location is prime. Right across the street from a grocery store and minutes from downtown Asheville...even better a free shuttle that runs from 4pm til 10pm!!

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We look forward to your returning to our hotel in the near future… More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My sister and I stayed two nights there while visiting my daughter in Asheville. The hotel was clean, the room comfortable, and hot breakfast delicious. Hotel clerk did not mention a senior discount, for which I would have qualified. I regret not asking, since I could have saved a few dollars.

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while on business here. Our Holiday Inn & Suites Associates take great pride in exceeding the high expectations that our guest deserve. We get many compliments on our complimentary shuttle service which is operated every evening from 4pm to 11pm. We look forward... More 

wildrunner
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Came to Asheville on this first nice weekend of spring to get in some cycling and watch the SoCon basketball tournament. This Holiday Inn is a great value for someone looking for easy access to downtown Asheville without paying the exorbitant prices for the hotels in the center of downtown. Although I didn't take advantage of it, I saw signs... More 

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for reviewing our location. We always love to see great reviews from our guests. We hope you can come back to visit us again soon and we certainly appreciate you choosing us as your preferred lodging destination in Asheville, NC. More 

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I do business in Asheville once a month and I have stayed at this hotel 7-8 times over the past year. It is my first choice every stay. The rooms are spacious and clean. The staff is couteous and friendly. This is the most affordable "best value" hotel I've experienced in all my travels. The only drawback to the place... More 

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you so much for your great review of our location. We are certainly pleased to hear that you have continued to think of us as your first lodging choice in Asheville, NC when you come to visit. We are very glad to hear that our staff have exceeded your expectations and we hope that we can continue to serve... More 

kalamazoo, MI
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2015

Still heading south trying to find the sun. We had a fantastic suite. The bedroom actually has a door! Everything was clean, the bathroom large. Our room faced the highway, however, was very quiet. No complimentary breakfast.Once again scratchy tissues. Very close to several chain restaurants. Would definitely stay here again!

Was this review helpful? Yes 3
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you! We appreciate your review and for choosing our hotel while traveling through the area. We look forward to you trying us once again during your next visit to the area. More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2015

My stay at this Holiday was was absolutely GREAT!!! My wife and I traveled to Asheville with my grandson, who is special needs, for therapy sessions. I paid the first night with my Priority Club Points and paid for the second night with a credit card. Most of the time when the room is paid that way you have to... More 

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Wow! Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We get many compliments on our beautifully appointed rooms and how clean the hotel is, but wouldn’t expect anything less. I hope that you were able to enjoy your stay. We look forward to your returning again soon! More 

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