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All 58 Asheville hotels

Holiday Inn Hotel & Suites Asheville Downtown

3.0 of 5 Hotel   |   42 Tunnel Rd, Asheville, NC 28805
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Ranked #31 of 58 Hotels in Asheville
A recent review
4 of 5 stars reviewed 6 days ago
NCPirate82 Raleigh, North Carolina
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302 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had two rooms. Both rooms were very clean. Rooms have a refrigerator (empty) and a microwave. Several restaurants are nearby, including an Outback that is about 200 feet from the front door of the hotel. As noted by others, the only downside is the run-down apartment place beside it. If you are on one of the upper floors, you... More

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HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write such a nice review about your stay with us. We take a lot of pride in our staff and their dedication to accommodating our guests! We hope that you have an occasion to visit Asheville again and that we get to be your host! Thank you! More

Piedmont North Carolina
Top Contributor
70 reviews 70 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is approximately 1.5 miles (by our odometer) from downtown, so there is not a possibility of a convenient walk to the downtown restaurants and bars in the evening. We were not told of a shuttle service, but another reviewer mentioned that it exists; that would definitely be worth checking into. There is a very nice supermarket (Ingles) just... More

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HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write such a review about your stay with us. We take a lot of pride in our staff and their dedication to accommodating our guests! We hope that you have an occasion to visit Asheville again and that we get to be your host! Thank you! More

North Carolina
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

good- clean room, nice beds bad - no breakfast - for our double the price for 1 night totaled $160 with taxes. At that price I expect at least a cold breakfast/ juice It is located behind a questionable hotel(pretty sure they have hourly rates) so not the best views Our window view was a roof and AC units. There... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write a review about your recent experience. I am very concerned about your comments regarding your Holiday Inn & Suites. I would be very interested in speaking with you about as we typically score ahead of the brand average for Holiday Inn & Suites by IHG. We are a full service hotel and... More

Greenville, South Carolina
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great Service. Good beds. Quiet. Very affordable. Breakfast is not included but a very good breakfast in the hotel restaurant at comparible prices and service to the Chain Breakfast restaurant next door. Several name brand restaurants next door. Great pool (Clean). Close to everything.

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for your review… We truly appreciate your staying with us while passing through the beautiful city of Asheville. We are very conveniently located to downtown, along with other attractions, shopping and dining. We look forward to you returning again soon. More

Chattanooga, Tennessee
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a last-minute business trip and after I booked the room through a Priceline Express deal for a very low price, I read the reviews of some people saying they hadn't had a good experience after using a third-party service like Priceline or Orbitz. But we arrived at 10:30 on a Monday night, and the friendly young woman who... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

THANK YOU! We truly appreciate you staying with us while passing through the Asheville. Our friendly Holiday Inn & Suites enjoy greeting our guest with a smile and will certainly try to assist with special request. We look forward to you returning again soon! Happy Travels. More

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The free shuttle into downtown Asheville (only 1 mile away) makes this a great place to stay since there was nothing available downtown. The suites weren't too big - seems like the bedroom should have been smaller and the suite part should have been larger. Try and request a corner room if you can....we did not and it was difficult... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for the great review. We truly appreciate your choosing to stay with us during your visit to Asheville. Our Holiday Inn & Suites Team takes great pride in exceeding the high expectations that IHG and guest expect. We look forward to you returning someday soon. More

Houston, Texas
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly accommodating staff. Clean, functioning facilities and linens. Comfortable beds. Plenty of free parking. I cannot comment on the pool or any other amenities that I did not use. While the hotel isn't in downtown, it is a very short drive from it. There are also several restaurants and a grocery store in walking distance. The only downside of this... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We truly appreciate you taking the time to review our hotel. Thank you for the review and thank you for staying with us while visiting the area. Our Holiday Inn & Suites Associates take great pride in exceeding the high cleanliness standards that expected of IHG and our hotel guests. We look forward to you returning again soon! More

Selbyville
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 8, 2014 via mobile

First off this is not downtown! Far from it. The views from our room was a parking lot. We checked in at late afternoon so I don't know what the staff is like in the morning and they were as far from customer friendly as you can get. The beds are hard as a rock. This alone should have made... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We appreciate your staying with us. Our Holiday Inn & Suites Associates TRULY enjoy assisting our guest, from check in to check out we want to extend an enjoyable experience. People often comment on our beds and compliments us on how nice and firm they are compared to other general... More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 7, 2014

We booked because the hotel lists itself as Downtown, it is far from that, everything else was OK but it is nowhere near the Downtown area. They have have. A shuttle, only recently started, This would be to try and satisfy complaints about the Downtown being misleading.

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for reviewing the Holiday Inn & Suites! We truly appreciate your staying with us while visiting the area. If you have read some of the reviews about our hotel, we have explained in those review on why we were given the name DOWNTOWN. We are less than 2 miles from the heart of downtown. We look forward to... More

Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 6, 2014

I'd give this place 1 star, however the view from any southern facing room of this hotel will prove that nearby hotels can get much, much worse. Anyway, got the keys to the room, and upon exiting the elevator, found that the door to 319 was wide open. After shutting the door and window, it became apparent why it was... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to post a review of hotel. I am delighted that you found the accommodations clean and comfortable. If you do stay with us again, I would certainly encourage you to try booking your room directly with us instead of going Thru third party website so we can fulfill your requests. When you book the... More

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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn

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