We booked this hotel because we booked at the last minute and nothing closer to downtown was available. However, this hotel is still quite close to downtown, and there is free parking. The lady at reception was EXTREMELY nice and friendly, gave us a couple of tips for restaurants and bars, and gave the impression that she was genuinely happy... More

My wife and I stayed here while we visited the biltmore estate. We also did some exploring in downtown Asheville. This hotel is a great location for both. One exit away from being right in downtown Asheville. And only about 10-15 minutes from Biltmore. Right near the hotel is also a great selection of restaurants from red lobster to Cracker... More

This was our second visit to this hotel and we were very pleased with their central location, great restaurant and bar, clean and spacious rooms and friendly staff. We highly recommend this hotel. We were a little disappointed in the bathroom because it did not have a tub, just a shower. Parking under the hotel is most convenient on rainy... More

Front desk staff went out of their way to assist me with something that I needed their help with. The housekeeping staff were very friendly and helpful. Overall, exceptional people and exceptional service~ Joni

My friend and I stayed one night only. We had a room each. Both rooms were very clean, spacious, comfortable and great value for money. The beds were very comfortable and the rooms quiet. We had a great nights sleep. The staff on the front desk were very friendly and the lady serving at the bar very helpful. This hotel... More

This hotel is not downtown, but on the 'outside' of the tunnel on Tunnel Road. Most will access it from Interstate 240, and from there is can be a little tough to find. Access is from a traffic light on Tunnel, and there is only a small sign at the turn that is shared with the Cracker Barrel and Outback... More

This hotel is not downtown! More like a mile from downtown, you will be driving. That, however, is the biggest knock against the place. The staff was courteous, the pool area small but indoor/outdoor, the hot tub was hot but for some reason did not have any air being infused in the jets. The room was a two bedroom King... More

My wife and I have stayed at this hotel twice in the last couple of years. The first time we booked directly and the second time we booked through Priceline. This last stay was for one evening on our road trip. Staff: Only interacted with one member of the staff. He was courteous. Room: The room was pretty standard for... More

Hotel was clean and the views were quite pretty. Only a short drive into the downtown core of Asheville and to the Biltmore VIllage area. You do need a car to get around, but cabs are fairly cheap (though hard to find). The staff were really helpful and were quite knowledgeable about tourist options.