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All 59 Asheville hotels

Holiday Inn Hotel & Suites Asheville Downtown

3.0 of 5 Hotel   |   42 Tunnel Rd, Asheville, NC 28805
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79%
Ranked #30 of 59 hotels in Asheville
A recent review
4 of 5 stars reviewed 2 days ago
mooky217 Columbia, SC
  • Overview
  • Reviews (291)
  • Photos (43)
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  • Room tips (57)
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291 people have reviewed this hotel

Traveler rating
    103
    124
    41
    14
    9
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63
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45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Any
English first
Columbia, SC
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Ok - the hotel is not downtown. It's a quick car ride and parking garages close to the fun charge $5 (all day). The staff there is extremely nice and helpful. The rooms were spacious and clean. Flat screen TVs and pretty much any cable channel you can think of. Hotel bar has local beers in tap. No complaints. Lots... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

We came to town on a whim with plans to see Biltmore the next day. No reservations and no knowledge of the city left me calling around for rates. We stopped and asked at front desk here and an employee named Jon gave me the best service I've ever had after traveling for 40 years. It was late, he quickly... More

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Knoxville
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For my first trip to Asheville in many years we were hoping to book at the Biltmore Inn since we were going to spend most of our time at Biltmore during the trip, but the cost was ridiculous (nearly $300 a night). I found this hotel only a couple of miles from Biltmore and less than 1/2 the price! First... More

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Toronto, Canada
Top Contributor
95 reviews 95 reviews
23 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 11, 2014

Pros: Exceptional front desk team. We were a late evening walk-in (though a rewards member) and did not have a reservation. Jon and Kaylee (sp?) at front desk worked quickly to find a solution to their sold out status on standard rooms - and they accomodated us with an upgraded room at standard rates after they asked if I was... More

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HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Your review of our hotel is very much appreciated. Thank you for taking the time to express your experience during your recent stay with us. Whether a studio, one or two bedroom suite; guest enjoy the spacious feeling and amenities that the Holiday Inn & Suites by IHG has to offer. Travelers staying in our one or two bedrooms have... More

Lafayette, Louisiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 10, 2014

very clean lobby and pleasant front desk staff. Rooms are clean and well insulated. The property is next to I 240 and never heard a noise. Towels were not as nice as you would have expected from a three star. Sort of thin and scratchy. Other than that, the rooms were clean and in good condition. Very different experience than... More

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HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. Our Holiday Inn & Suites is conveniently located to many GREAT attractions. Our associates enjoy assisting our guest whenever possible and take pride in making guests feel right at home. We look forward to seeing you again soon! More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 7, 2014

After check-in we went up right away to our room to drop off our luggage. The moment we opened the door to our hotel room we noticed it smelled a little funny. At first I thought it might be the AC unit below the window, but it seemed to be a little too putrid to be a damp air conditioner.... More

Was this review helpful? Yes 2
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for reviewing our hotel… Our Holiday Inn & Suites Associates take great pride in making every stay a pleasant experience and as past reviews suggest, exceed most expectations. IHG holds very high standards and we are pleased to say that we meet or exceed our goals in every category. We have reviewed our room attendant procedures and housekeeping... More

Top Contributor
212 reviews 212 reviews
53 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed June 5, 2014

We had booked a room through Hotwire so we didn't know we were getting this hotel until the transaction was finalized. When calling before our arrival to confirm our room, we were told we had gotten a king bed even though our family is three. When we arrived, a very pleasant man at the front desk (Kenneth) said he was... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for your review. We truly appreciate you staying with us while visiting the area. Kenneth is truly an asset to our hotel in addition to all of our Holiday Inn & Suites Associates. Each and every one Holiday Inn & Suites Associate enjoys assisting our guest. Not only do corporate travelers enjoy staying with us but so do... More

Hillsborough, New Jersey, USA
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 31, 2014

My husband and i stayed here on our trip to Asheville in April. We chose this hotel because of its location and price. We arrived and checked in with friendly staff. Our room was quite large and we felt the bed was comfortable. Our room did face the sketchy motel we read warnings about...but we were't staying at this hotel... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write a review of your recent experience with us. Based on the limited information, I do have I would like to extend our apologizes for not exceeding our expectations. As you can see from the other reviews here, that we do typically please our guests. I am very sorry that was not your... More

Lexington SC, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2014

This is a typical well-run Holiday Inn property which has a professional staff and extra-clean and comfortable rooms. A few blocks to the east is downtown Asheville, and a mile to the west is the mall and shopping. Across the street is a great Ingle's Market with a Starbucks inside as well as popular chain restaraunts within walking distance. Adjacent... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. Our hotel associates enjoy having the opportunity to make our home their home away from home while visiting the area. We look forward to your staying with us again in the future. More

Asheville, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

I've driven by the hotel many times and it's not very impressive from the outside. However, once inside we found the staff to be very friendly, the rooms to be clean and spacious, and the bar is very nice and stays open until 1 a.m. Overall, we had a great stay and would definitely go back. One note, it is... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for your review. We truly appreciate you taking the time to share your experience. We look forward to you staying with us again when visiting the area. More

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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn

43 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Asheville #25 Family Hotel in Asheville #27 Romantic Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' LCD TVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor mineral pool and spa, a 24-hour gift shop and Hersh's Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. ... more   less 
Number of rooms
111

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