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All 58 Asheville hotels

Holiday Inn Hotel & Suites Asheville Downtown

3.0 of 5 Hotel   |   42 Tunnel Rd, Asheville, NC 28805
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Ranked #32 of 58 Hotels in Asheville
A recent review
5 of 5 stars reviewed 5 days ago
PAE B Charlotte, North Carolina
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304 reviews from our community

Traveler rating
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    129
    44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed as family for one night on a holiday weekend in October. You have to pay attention to where to turn to get to the hotel. I don't remember seeing a sign pointing me to the hotel but I have been on Tunnel road before and knew where to turn at. Check in was easy and quick and was... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for the GREAT review. We truly appreciate your staying with us while visiting the area. We look forward to your returning soon. More

Franklin, NC
Top Contributor
174 reviews 174 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

It's always interesting to me how some business establishments forget that service is what keeps people loyal. I swore I wouldn't stay at a Holiday Inn again (see my most recent review) BUT this is where the training was being held and where they booked for us to stay. Hotel is set back and very centrally located. You can walk... More

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HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you taking the time to post a review of our hotel. I am concerned however that you found our staff and meeting room below your expectation, please feel free to contact me directly so we can discuss further. Our Manager Reception is every Wednesdays from 6 pm to 7 pm. As far as complimentary liquor is concern, North Carolina... More

Atlanta, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Typical hotel room with nothing special about it. The beds were average, the TV's tiny, the bathrooms clean but typical. We saw two big bugs during our stay which I was not a fan of but it wasn't the end of the world. We were in a suite which worked well for us to separate ourselves from our son while... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank for both choosing the Holiday Inn & Suites and taking the time to write a review of your recent stay. I am glad that you enjoyed your suite. Thank you again and we hope to see you again in the not so distant future! More

Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 17, 2014

We had two rooms. Both rooms were very clean. Rooms have a refrigerator (empty) and a microwave. Several restaurants are nearby, including an Outback that is about 200 feet from the front door of the hotel. As noted by others, the only downside is the run-down apartment place beside it. If you are on one of the upper floors, you... More

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HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write such a nice review about your stay with us. We take a lot of pride in our staff and their dedication to accommodating our guests! We hope that you have an occasion to visit Asheville again and that we get to be your host! Thank you! More

Piedmont North Carolina
Top Contributor
72 reviews 72 reviews
44 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 12, 2014

The hotel is approximately 1.5 miles (by our odometer) from downtown, so there is not a possibility of a convenient walk to the downtown restaurants and bars in the evening. We were not told of a shuttle service, but another reviewer mentioned that it exists; that would definitely be worth checking into. There is a very nice supermarket (Ingles) just... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write such a review about your stay with us. We take a lot of pride in our staff and their dedication to accommodating our guests! We hope that you have an occasion to visit Asheville again and that we get to be your host! Thank you! More

North Carolina
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 3, 2014

good- clean room, nice beds bad - no breakfast - for our double the price for 1 night totaled $160 with taxes. At that price I expect at least a cold breakfast/ juice It is located behind a questionable hotel(pretty sure they have hourly rates) so not the best views Our window view was a roof and AC units. There... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write a review about your recent experience. I am very concerned about your comments regarding your Holiday Inn & Suites. I would be very interested in speaking with you about as we typically score ahead of the brand average for Holiday Inn & Suites by IHG. We are a full service hotel and... More

Greenville, South Carolina
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 2, 2014

Great Service. Good beds. Quiet. Very affordable. Breakfast is not included but a very good breakfast in the hotel restaurant at comparible prices and service to the Chain Breakfast restaurant next door. Several name brand restaurants next door. Great pool (Clean). Close to everything.

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for your review… We truly appreciate your staying with us while passing through the beautiful city of Asheville. We are very conveniently located to downtown, along with other attractions, shopping and dining. We look forward to you returning again soon. More

Chattanooga, Tennessee
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 30, 2014

This was a last-minute business trip and after I booked the room through a Priceline Express deal for a very low price, I read the reviews of some people saying they hadn't had a good experience after using a third-party service like Priceline or Orbitz. But we arrived at 10:30 on a Monday night, and the friendly young woman who... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

THANK YOU! We truly appreciate you staying with us while passing through the Asheville. Our friendly Holiday Inn & Suites enjoy greeting our guest with a smile and will certainly try to assist with special request. We look forward to you returning again soon! Happy Travels. More

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 30, 2014

The free shuttle into downtown Asheville (only 1 mile away) makes this a great place to stay since there was nothing available downtown. The suites weren't too big - seems like the bedroom should have been smaller and the suite part should have been larger. Try and request a corner room if you can....we did not and it was difficult... More

Was this review helpful? Yes 1
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for the great review. We truly appreciate your choosing to stay with us during your visit to Asheville. Our Holiday Inn & Suites Team takes great pride in exceeding the high expectations that IHG and guest expect. We look forward to you returning someday soon. More

Arlington, Virginia
Top Contributor
51 reviews 51 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 25, 2014

Friendly accommodating staff. Clean, functioning facilities and linens. Comfortable beds. Plenty of free parking. I cannot comment on the pool or any other amenities that I did not use. While the hotel isn't in downtown, it is a very short drive from it. There are also several restaurants and a grocery store in walking distance. The only downside of this... More

Was this review helpful? Yes
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We truly appreciate you taking the time to review our hotel. Thank you for the review and thank you for staying with us while visiting the area. Our Holiday Inn & Suites Associates take great pride in exceeding the high cleanliness standards that expected of IHG and our hotel guests. We look forward to you returning again soon! More

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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn

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