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Crowne Plaza Resort Asheville

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1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
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1 room 1 guest
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Crowne Plaza  Resort Asheville
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776 Reviews from our TripAdvisor Community

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    257
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsboro, North Carolina
Level Contributor
125 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Crowne Plaza Resort boasts its own golf course, separate tennis club and spa, and a zip line over the golf course! Therefore, obviously, this is not a downtown location. This was my 3rd or 4th stay here, always for a conference, but I enjoy the facility and reviewed it a few years ago. Still a very good family location,... More 

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Charlotte, North Carolina
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From Check in to Check out we had all positive experiences. The staff were very pleasant and accomadating. The resort properties includes a spa, Asheville Rec center ( tennis courts and pools inside and out) and a golf course. We arrived at 1:30, checked in and ran down to restuarant to see if we could get take out as we... More 

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North Port, Florida, United States
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This hotel was super convenient to downtown and expressways. It also had wonderful amenities. Many acres include golf course, green areas even a long zip line! The pool was enjoyable and the staff overall was super nice. I would definitely stay there again.

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Blaricum, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Besides the loud airconditioner, the room was fine. Unfortunately, we we left behind a cuddly toy of our daughter's. Afterwards we called and emailed the hotel (many times) but they did not help us to get back the toy animal (even more rude treatment). Our daughter is heart-broken. Thumbs down for this hotel.

Was this review helpful? Yes 1

Travelers are raving about these Asheville hotels

Milton, GA
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was disappointed that I had recommended this hotel to my friends. No one liked this hotel. Don't look at the pretty website photos - look at the traveler's photos. Upon arrival, I was given a room on the third floor. The front desk person was very nice and friendly and with his description of the room "with a nice... More 

Was this review helpful? Yes 2
Raleigh
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very close to town but feels like it's in the countryside. The entry foyer is very attractive and this leads to a loung area with a beautiful fireplace and a bar. Our room was in the 300 block, which wasn't too far from reception, and from reading the other reviews on this hotel, our room must have... More 

Was this review helpful? Yes 1
Durham, North Carolina
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are a lot of shabbier than portrayed in the picture. The experience was not as luxurious as was portrayed on their website. It may be worth it if you stay for a couple of days and take advantage of their resort because their grounds looks great. But if you're simply passing through Asheville and want a decent place... More 

Was this review helpful? Yes 1
Columbia, Kentucky
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Probably didn't give the place a chance because my first impression was bad, I felt like I was at a upscale Motel 6. The Lobby had been recently renovated and was nice, had a good bar with friendly staff, our room smelled musty, was average sized room but bathroom was very small. Called the front desk twice and was on... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We took a gamble on one of Priceline's "express deals" for a 3.5 star hotel and landed the Crowne Plaza Resort. Not quite the "downtown area" that we expected since a highway drive (5 minutes or so) is required to actually get downtown. For us, the "resort" feel of the place wasn't really what we wanted after spending a week... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The resort is beautiful with on site golf course, tennis courts and an adventure park as well as walk trails so offers something for everyone. One of the downsides to this is that all of the above they charge for and although they claim to give discounted rates I would still consider most of these expensive for the standard of... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear Rhys H, Thank you for taking the time to write a review about your stay with us. We are glad that you found our surroundings to be beautiful. However, we regret that our hotel condition did not live up to your standards. We would also like to apologize for falling short of your expectations regarding our housekeeping service. We... More 

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