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Crowne Plaza Resort Asheville

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1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
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Crowne Plaza  Resort Asheville
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Crowne Plaza  Resort Asheville
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747 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ringgold, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

My husband and I picked this hotel through the Biltmore packages. It was a weekend getaway for us. The hotel was nice, and room was fine for a one night stay. The ac in the room didn't work well...had to have it on 58 just to get it to be cool, and the hallways were very hot. One small elevator... More 

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Forest Hills, Pennsylvania, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Tired hotel that really didn't live up to the "resort" name. It more resembled a Red Roof or Super 8 than a Crowne Plaza. Our room was tired and worn. We had a balcony overlooking the pool and a wee bit of the golf course. The patio door was broken and almost impossible to close once it was open. Bathroom... More 

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Memphis
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I bid on this hotel through Priceline.com, I needed two rooms. For what I paid, $135 per room, I am pleased with what it was. It was a busy weekend with nearby camps ending sessions, so the prices at all hotels were inflated. It is a great location, has a nice outdoor pool, nice restaurant, nice bar, adequate gym, neat... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I rented a room for my daughter and husband to celebrate their anniversary. What a mistake. One elevator for two buildings and it is at the end of one of the buildings. And then there aw steps between the two buildings so you can't push the luggage dolly to your room. The first room assigned had a broken air conditioner.... More 

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Missoula, Montana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The grounds are big, the pool is nice, and the staff are nice. But here are the cons: no exhaust in the bathrooms so don't do a stinky or take hot showers, only saw one roach on the floor, there's no ramp between the buildings so your luggage better be light or bring a Sherpa.

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Jarabacoa, Dominican Republic
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an older property that has mostly been updated. The lobby and banquet facilities are really nice. The rooms are spread out in a few different buildings, all of which are only two stories. You can park in front of your own building, sort of like at a motel. The whole layout is confusing at first because everything is... More 

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Wells
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

A verg large resorg facility. Sits on a hill. Many resort amenities. Access to a huge gym on the property. Several weddings in site during our visit. The public spaces are a bit dated. Overall this a huge property that would be fine for group activities like weddings or family reunions. Needs some updating.

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Cumming, Georgia
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 1 week ago

When you book the Crowne Plaza, you already have expectations. I have stayed at others many times, so when I tell you that this place is a dump, I am not kidding. Honestly, I do not beleive that anyone from the brand has gone through the process to book, check-in and actually get to a room. If they did, they... More 

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Atlanta, Georgia
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Made reservations after hotels came up on my navigation while in Asheville at the last minute. Made reservations right thru the hotel,when called back said no rooms avail,when I called original no gal said yes they had five rooms but if you don't call the hotel,you'll get told they are full. Got there about noon,wonderful gentleman,black gent only to identify... More 

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New York City, New York
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

Hotel lobby and grounds are very nice. Our bathroom was small but it was updated and clean. Bedding was new and clean. However the rest of the room and hotel needs some work. Breakfast buffet was very good. Has two pools outdoors. This hotel is a good value for the Asheville area.

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