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All 59 Asheville hotels

Crowne Plaza Resort Asheville

3.5 of 5 Hotel   |   1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
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53%
Ranked #43 of 59 hotels in Asheville
A recent review
3 of 5 stars reviewed 3 days ago
dmansf
  • Reviews (555)
  • Photos (175)
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  • Room tips (103)
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555 people have reviewed this hotel

Traveler rating
    92
    189
    149
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    47
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Top Contributor
57 reviews 57 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Sometimes I wonder if hotels put people who use Priceline into inferior rooms on purpose. I'm not saying that happened to me this time,but it was a weird bathroom set up. My wife's first comment was that it reminded her of the cruise we took where you could sit on the toilet and take a shower all at the same... More

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Top Contributor
203 reviews 203 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We really liked this place. The service was good and the rooms were clean. The first night we slept in a full size bed. It was way to small. So the next night we moved to a room with 2 full size beds. We got 2 breakfasts for $8 when we re booked for the 2nd night. Do that if... More

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Augusta, Georgia
Top Contributor
69 reviews 69 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We didn't find the other reviewers to have same experience as we did. In fact, there is not much to complain about here. If coming from the south, GPS routes you around the back the Earth Fare shopping center parking lot, which is very weird. Room (#486) was outstanding. No complaints. Bathroom is a bit tight. They should have enlarged... More

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Suwanee, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Free WiFi in the room, easy access to downtown, nice pool, good food, easy shuttle service to downtown, friendly and accommodating staff, quiet location, walking trails, clean pool, etc all contributed to our comfortable stay.

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I gave this hotel an average rating ONLY because of the price. I travel a lot (especially holidays) and the price for the July 4th weekend was 30 to 40 dollars over what their hotel should have been. I'm comparing their hotel to a 3 year old property that is ON THE BEACH with larger and better appointed rooms...this hotel... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I truly regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Abbeville, South Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is our third time staying here. Each time we stay, we discover tips that help make the stay more pleasant the next time around. Having the golf course near to walk in the evenings is great. Front desk staff is always respectful, courteous, and make you feel as if they really want you there; and not a burden .... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

Matthews, North Carolina, United States
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was able to get a room during 4th of July weekend . The beds were super comfy and the amenities were nice (spa-like toiletries). The room was large and roomie, but we definitely could hear everything in the room next to us. Hmm with that being said, I wonder if they could hear us too ..lol . I'll leave it... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I truly regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Tampa, Florida
Contributor
20 reviews 20 reviews
14 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the fourth hotel I've stayed at in Asheville in the last year. We stayed Friday and Saturday of 4th of July weekend. When we visit Asheville, we love to do things downtown, however, downtown hotels are very costly. We've stayed at inexpensive options outside of downtown as well as an expensive option in the heart of downtown. But... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis... More

Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This was our second stay at the Crowne Plaza in Asheville. It is our favorite place to stay. The staff is always super friendly and eager to help. I love the fitness center! It has a great weight room comparable to many gyms. The pool area is very nice and always well stocked with towels. They offer a shuttle to... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Ooltewah, Tennessee
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

My family of four just returned from our stay here for the weekend of July 4th. Asheville's fireworks downtown were on Friday night (they were wonderful, I should add!) ..practically the whole hotel went it seems. The hotel promoted them with flyers on the check in desk so they should have known that lots of us would go. We paid... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I truly regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

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Additional Information about Crowne Plaza Resort Asheville

Address: 1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville

175 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 
Number of rooms
274

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