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All 58 Asheville hotels

Crowne Plaza Resort Asheville

3.5 of 5 Hotel   |   1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
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Crowne Plaza  Resort Asheville
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Ranked #44 of 58 hotels in Asheville
A recent review
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504 people have reviewed this hotel

Traveler rating
    80
    169
    138
    74
    43
See reviews for
114
187
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82
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Saint Louis, Missouri
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked my reservation using Priceline.com for the first time. It was rated 3.5 stars on Priceline and it is probably a fair rating. After booking with Priceline I called the hotel asking for a King bed that resulted in a $15 a day upcharge. Staying at the hotel entitles you to use a gym/pool/tennis courts on the same grounds. Bring... More

Was this review helpful? Yes
Marietta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very Pet Friendly. Great places to walk the dogs. Far enough from town so we could enjoy easily. The hotel was very full and the front desk was overworked, but the staff were exceptionally friendly and helpful. It is old, and walls are thin, but we would return. If only the guest would pick up after their dogs. Why is... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Montgomery, Alabama, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveled to Asheville the last week of March with friend who was attending a conference at this resort. Wonderful Hotel ! Everything has been updated or is in the process of being updated and the rooms were incredibly large with plenty of space for two folks and it even had a nice balcony. The weather on Tuesday was not great... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Algood, Tennessee USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

After reading some reviews, I wasn't sure what to expect. Yes walls may be thin and elevator is old, but very clean, comfortable, and all staff were very friendly!!! Too cold for golf, but would stay again!!

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

i am in town for business and stayed here saturday night. big mistake. i was having a great time with a new group of friends i had just met at the lobby bar (mulligan's?). this group of 5 were asked to leave the hotel because of noise, but they were being silent as mice (the walls here must be made... More

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Silver Spring
Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there one night while passing through town. While the room seemed a little dated, maybe not my style, it was in great shape and clean. It also had a balcony which I liked. The $5 shuttle to downtown was great as my friend and I did some bar hopping. Overall, very satisfied as it was $89 total.

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014

I had high expectations of this hotel based on the information that Priceline gave. This was a last minute trip, so I hopped on PL to find a good deal. I expected a quality hotel. Finding the property was challenging {Siri will send you to the Sam's parking lot, right below}. Driving into the property was less than inspiring. No... More

Was this review helpful? Yes 2
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Johnson City, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 25, 2014

This is absolutely the worst hotel experience I have ever experienced,ANYWHERE! The rooms are average at best,the walls seem to be made of paper,you will hear every sound,people smoke on the balconies,ash is strewn on the patio tables.Reeks of low budget

Was this review helpful? Yes 3
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Knoxville, Tennessee
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 24, 2014

We paid $159 for the room for a Saturday night (2/22/14) . We did not check in until 8 pm due to exploring Asheville and having dinner at the Edison Restaurant at the Grove Park Inn (EXCELLENT!). I assume most people traveling don't spend their evenings in the hotel of the town they are visiting. Upon check-in I was greeted... More

Was this review helpful? Yes 2
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Senior Contributor
45 reviews 45 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 3, 2014

The hotel is large, clean, and comfortable. We were there during a large music festival in Asheville and the hotel was hosting several conventions yet everything ran quite smoothly. There's an extremely nice breakfast included with your room. The grounds are lovely and our kids enjoyed all of the outdoor (ropes course, zip lining) activities. Our room was quite large,... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

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Additional Information about Crowne Plaza Resort Asheville

Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Resort Asheville Hotel
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville
Address: 1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 58 hotels in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Official Description (provided by the hotel):
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 
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