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All 59 Asheville hotels

Crowne Plaza Resort Asheville

3.5 of 5 Hotel   |   1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
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Ranked #43 of 59 hotels in Asheville
A recent review
4 of 5 stars reviewed 4 days ago
Bill R Ocracoke, North Carolina, United States
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580 people have reviewed this hotel

Traveler rating
    99
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    50
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ocracoke, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great staff and the Van shuttle to down town is tremendous and very affordable. Good breakfast buffet with friendly chef and wait staff. Grounds are immaculate, great amenities such as golf, tennis, 3 pools and a killer fitness center. Spa very professional and clean and Lena was a wonderful masseuse. Nice clean rooms with balconies.

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

Dhaka City, Bangladesh
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent selection of breakfast. We only stayed three days but there was variety each day. We got facials at the spa and they were extremely professional and delightful. Wanted pedicure as well but not available...so best to book ahead ... Called same day. The shuttle into down town Asheville is very convenient if you don't want to drive. We were... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

Atlanta, Georgia, USA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Went here with my girlfriend for a weekend getaway. Sure, it's an older place. The lobby did smell like old people (though there was some kind of reunion there upon our arrival, so that could be why), which is the only reason for this not getting 5 stars. However, the rooms have been updated and the staff was great. I... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

PA
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at this property back in May. It is very old and the rooms and grounds are in serious need of updating. There are a lot of other hotel options which have better and updated amenities. Only good thing about the hotel was the shuttle to and from Asheville.

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I truly regret that we have missed the opportunity to exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us another opportunity... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really like this place. Great sized room with a balcony. Bed was comfortable and the food was very good. I spend a lot of nights away from home and most places are exactly the same in every city but this place has something different. I think it has a history and they are keeping it up extremely well.

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

Huntersville, North Carolina
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 days for my husband's college fraternity reunion. Stayed in the A/B wing which I think must be the newer part of the complex. Roomy, clean, updated furnishings. There certainly is plenty of fun things to do while staying here. Banquet food was, well banquet food! Breakfast was excellent. Great facility with most everything under the same... More

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

My guest and I stayed here for a Saturday night in August (August 2, 2014) when we couldn't find a hotel in Brevard to accommodate us. We reserved two double rooms @ $160/night each. Since we were on the second floor on the far left, and since we were told there was no elevator to that floor from the parking... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I truly regret that we have missed the opportunity to exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us another opportunity... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel looks nice and has a good restaurant, Pro table. I had a room on the quiet corner of second level and it was spacious and there is a balcony and the bed was comfortable. But the room was dated and smelt mouldy. Housekeeping nèeds improvement too.

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. We will be undergoing renovations this winter so the issues you mentioned will be addressed. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis &... More

Cape May Court House, New Jersey
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you cousin Milton for taking the rains and chairing our 17th family reunion in Asheville, NC at the Crowne Plaza Resort. What an awesome time I had with my SPAULDING FAMILY. This out-law had a GREAT TIME representing my husband and in-laws who could not attend. My room and everyone's room I visited had a great view of the... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you taking the time to post your comments. I am so glad we had the opportunity to meet your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The title about sums it up. The best part of this hotel is the staff - each employee we encountered was very friendly. Also on the positive side, our room was clean. As others have mentioned, the resort is in need of an update and has that "old hotel" feeling to it. As a Platinum IHG member, thought we'd receive... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I truly regret that we have missed the opportunity to exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us another opportunity... More

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Additional Information about Crowne Plaza Resort Asheville

Address: 1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 
Number of rooms
274

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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