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All 59 Asheville hotels

Crowne Plaza Resort Asheville

3.5 of 5 Hotel   |   1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
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Crowne Plaza  Resort Asheville
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Ranked #44 of 59 hotels in Asheville
A recent review
5 of 5 stars reviewed 4 days ago
DDMartin_325 Sumter, South Carolina
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506 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Sumter, South Carolina
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked two rooms on hotwire, and then read reviews, so I was a little nervous. There were two couples in our party and we were all very pleasantly surprised by this hotel. The rooms were nice and clean. The couple we stayed with had been to Asheville several times and they said this hotel was the nicest they had... More

Was this review helpful? Yes 1
Chapel Hill
Top Contributor
74 reviews 74 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were here for one night and it was very convenient to Biltmore and to downtown. The lobby and bar are very spacious and inviting. We sat outside on the long porch with a beer. View isn't anything spectacular, but the grounds around the building are nice for a walk. We were there off season so the recreation facilities were... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Saint Louis, Missouri
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked my reservation using Priceline.com for the first time. It was rated 3.5 stars on Priceline and it is probably a fair rating. After booking with Priceline I called the hotel asking for a King bed that resulted in a $15 a day upcharge. Staying at the hotel entitles you to use a gym/pool/tennis courts on the same grounds. Bring... More

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I truly regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Marietta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Very Pet Friendly. Great places to walk the dogs. Far enough from town so we could enjoy easily. The hotel was very full and the front desk was overworked, but the staff were exceptionally friendly and helpful. It is old, and walls are thin, but we would return. If only the guest would pick up after their dogs. Why is... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Montgomery, Alabama, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveled to Asheville the last week of March with friend who was attending a conference at this resort. Wonderful Hotel ! Everything has been updated or is in the process of being updated and the rooms were incredibly large with plenty of space for two folks and it even had a nice balcony. The weather on Tuesday was not great... More

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Algood, Tennessee USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After reading some reviews, I wasn't sure what to expect. Yes walls may be thin and elevator is old, but very clean, comfortable, and all staff were very friendly!!! Too cold for golf, but would stay again!!

Was this review helpful? Yes
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

i am in town for business and stayed here saturday night. big mistake. i was having a great time with a new group of friends i had just met at the lobby bar (mulligan's?). this group of 5 were asked to leave the hotel because of noise, but they were being silent as mice (the walls here must be made... More

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Silver Spring
Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2014

Stayed there one night while passing through town. While the room seemed a little dated, maybe not my style, it was in great shape and clean. It also had a balcony which I liked. The $5 shuttle to downtown was great as my friend and I did some bar hopping. Overall, very satisfied as it was $89 total.

Was this review helpful? Yes 1
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne... More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014

I had high expectations of this hotel based on the information that Priceline gave. This was a last minute trip, so I hopped on PL to find a good deal. I expected a quality hotel. Finding the property was challenging {Siri will send you to the Sam's parking lot, right below}. Driving into the property was less than inspiring. No... More

Was this review helpful? Yes 2
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

Johnson City, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 25, 2014

This is absolutely the worst hotel experience I have ever experienced,ANYWHERE! The rooms are average at best,the walls seem to be made of paper,you will hear every sound,people smoke on the balconies,ash is strewn on the patio tables.Reeks of low budget

Was this review helpful? Yes 3
Shannon M, Manager at Crowne Plaza Resort Asheville, responded to this review

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us... More

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Additional Information about Crowne Plaza Resort Asheville

Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Resort Asheville Hotel
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville
Address: 1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 59 hotels in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Official Description (provided by the hotel):
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 
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