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Homewood Suites by Hilton Asheville- Tunnel Road

3.0 of 5 88 Tunnel Road, Asheville, NC 28805
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Certificate of Excellence 2014
Homewood Suites by Hilton Asheville- Tunnel Road
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Homewood Suites by Hilton Asheville- Tunnel Road
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735 reviews from our community

Traveler rating
    490
    176
    45
    17
    7
See reviews for
270
250
22
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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There are newer reviews for Homewood Suites by Hilton Asheville- Tunnel Road
See the most recent reviews
Higginsville, Missouri, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

The best hotel my family has stayed at while traveling. I was worried when I saw free meals, BUT the meals were Exceptional, they were the closest thing to home cooking while your away. The room was exceptionally clean, and the housekeeping staff was very helpful. The front desk staff was very friendly, and helpful. My husband and I were... More 

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for giving us a try and staying with us. We are happy that your worries were calmed and that you enjoyed our free meals. Thank you for your comments about our team and the service we provided you and your family. We will be excited to see you again in the future. Cordially Yours, Troy Ferguson - General... More 

Columbus, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

My family and I need a suite when we travel as we have 2 small children that are easily distracted from sleep when they are in the same room with us. Often we run into a problem of having to pay a hefty rate to accommodate us. I was pleasantly surprised with the rate when I called to book after... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

We are happy that our suite worked so well for you and your family. We are elated that the suite at the rate you payed, the breakfast and dinner were exactly what you needed during your visit. Thank you for choosing to stay with us and we look forward to seeing you come home again soon. Sincerely, Troy Ferguson -... More 

Palm Beach Gardens, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2013

You will not find a nicer, friendlier, more helpful staff from top to bottom anywhere. If there is a problem in your room, someone is right there to take care of it. They have free breakfasts and great dinners. They truly cater to the their guests.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting the Asheville Area. We are truly appreciate your kind words about our hotel staff and the service we provided you. We hope to see you on your next visit. Travel safely! Best Regards, Troy Ferguson - General Manager More 

Charleston, South Carolina
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 1, 2013

The staff at this hotel were helpful with questions about local attractions. The room was okay but we had stayed the night before at an Embassy Suites which had the bathroom situated outside of the bedroom and accessible to the living area while at Homewood Suites the bathroom was behind the door from the living area to the bedroom. A... More 

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. I am sorry about the noise you eperienced from the air conditioner and about your disappointment with dinner. We appreciate you reporting this to us so that we can remedy any excessive equipment noise. Our dinner menu varies night and I apologize that what was served the night you were here did not meet... More 

Media, PA
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 1, 2013

Clean suites...make sure you ask for a "Mountain View." Beds aren't great, my husband woke with a backache every day. Front desk staff very helpful with directions and restaurant suggestions. The hotel is right off a major highway and very close to downtown Asheville yet the area is quiet. I liked the "green" aspect the hotel promotes. I don't need... More 

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while in the Asheville Area. I am sorry you did not find the mattress comfortable. We appreciate you sharing your comments and hope to see you again. Warm Regards, Troy Ferguson - General Manager More 

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2013

The hotel is a nice walk to the downtown area, but beware of the tunnel. (It just needs a good cleaning.) The hotel was very nice and had a lot of space through the room was a little cramped. We asked for a pack-n-play which was delivered to our room, but when you had the pnp and our stroller the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting the Asheville Area. We appreciate you taking the time to share your comments about your stay. I apologize you felt cramped, and please know that we would have been happy to remove the fake plant that sat behind the living room chair if we knew that it was making you feel that... More 

Delphos, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013

The people were really nice and the hotel was very nice. I thought the food was very good and the room were great. I loved that they offer so much in food and they give you breakfast and supper-- I loved that we only had to find something for our lunch. The pool could use a good cleaning but it... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2013 via mobile

The location close to the Biltmore Estate and downtown was great. The staff was very nice and the complementary breakfast was plentiful and good. There is something about a suite that makes a stay more cosy. The hot water was on demand, taking no time to be available. The only slight challenge was with some recurring noises. One was something... More 

Was this review helpful? Yes 1
The Villages, Florida, United States
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 26, 2013

This hotel was great. Rooms were large and very clean, Ample room with even a pull out couch if it is needed. Breakfast was very good and the Manager evening snack during the week was just like dinner. So if you are tired after siteseeing, you don't have to go any farther than the hotel. staff was very nice and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Waco, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 25, 2013

Wonderful staff, great suites and nice variety of meals breakfast is especially nice and different most mornings. If you stay a while you feel like your at home and know many of the people working and staying there. Great value during week with breakfast and dinner included. Have stayed many times.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Road, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites
Hotel Style:
#5 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#8 Business Hotel in Asheville

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