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Homewood Suites by Hilton Asheville- Tunnel Road

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88 Tunnel Road, Asheville, NC 28805
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Homewood Suites by Hilton Asheville- Tunnel Road
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837 Reviews from our TripAdvisor Community

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Traveler rating
    558
    203
    48
    18
    10
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310
285
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83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
  • All months
    (837)
  • Mar-May only
    (230)
  • Jun-Aug only
    (257)
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    (189)
  • Dec-Feb only
    (161)
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Fairfax, Virginia
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed 3 weeks here for work and all my needs were met and exceeded by the staff. My primary roommaker Susanne was most helpful with area knowledge and always ensured that I didn't have any issues or concerns.

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Holly Springs, North Carolina
Level Contributor
170 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I selected this hotel because I had had good experience on previous stays. The hotel has continued to be well maintained, is quiet, and well located. it is a bit away from downtown and attractions but offers easy access to whatever you want to visit. It is also located near a variety of shopping and restaurants so is convenient for... More 

Was this review helpful? Yes 1
Brentwood, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel are the most welcoming I've ever had in my travels. The hotel is near the main attractions of Asheville, NC and is easy to access from the interstate system. The complimentary breakfast was always hot and had a variety of foods. The manager's dinner offered beer and wine along with a delicious course of foods.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Laguna Woods, California
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very well maintained property - our room was well appointed and even had a jacuzzi - entire hotel was very clean - we chose this hotel because of the location, accessible to restaurants and the Biltmore - glad we did! Everything here was excellent - breakfast was great - staff was very accommodating - easy access and parking - provided... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was simply outstanding. Robbie, Sam, Suzi, Arenda, Chase, plus the food guys Michael & Johnatan. I can't say enough good things about our 3 night stay. Next time in Asheville this will be our hotel. We were a group of 6 and each of us share this praise.

Was this review helpful? Yes 1
Macon, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall the stay was very nice. We enjoyed the location as it was close to most of the sites we wanted to enjoy. The breakfast had plenty of options and was nice that they changed it slightly each day. The pool and hot tub were also nice.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Blairsville, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked Homewood Suites for three nights in Asheville in order to meet with good friends and enjoy the area. First, while not world travelers, never have we stayed in a place such as Homewood Suites where we received not only a great value for our stay, but the staff was absolutely incredible!! The rooms all had separate living areas... More 

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while in the Asheville Area. We are delighted that we could be a part of your enjoyable visit. Thank you for all of the kind words about my team that helped shuttle you around as well as take care of any needs or wants that came up. We look forward to seeing you again... More 

Cincinnati, Ohio
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to Blue Ridge Parkway and right off of 240. About 1.5 miles from the heart of Asheville. Close to lots of dining and shopping. Room was large, with living, dining and kitchen areas. Very clean and quiet. Beds were a little soft. Would have given this hotel 5 stars, but check out took about 15 min because there... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting the Asheville Area. We are happy that our location worked well for you and that you enjoyed the suite. I apologize that check out took so long and that there was only one person available to help out at that time. We appreciate your feedback and hope to see you on a... More 

Jamison, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The maid service at this hotel was horrible. I got back from business after a long day of meetings to find a hand written note saying my bed could not be made. I also ran out of shampoo and the maid did not replace it, had to wash my hair with hand soap.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while in Asheville on business. I am terribly sorry for your bed not being made and for your shampoo not being replenished. In an effort not to be intrusive when guest belongings are found on beds, we do not move them to make the bed and I am sorry if that was not acceptable.... More 

Philadelphia, Pennsylvania
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My family (wife and 2 girls, 9 and 11) stayed here for a long weekend after camping in the Smokey Mountains. The property was very clean and appeared relatively new. Staff were very friendly and helpful throughout our stay. For example, they were quite accommodating when we needed to set our tent up in the parking lot to dry it... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for sharing your experience with fellow travelers. We are pleased that the suite met your needs, that you enjoyed the breakfast, our evening social, our indoor pool and central location. We hope to see you again when back in the area. Kind Regards, Troy Ferguson - General Manager More 

Hotel Review Summarization

What travelers say

  • Very clean(14)
  • Full kitchen(5)
  • Indoor pool(5)
  • Front desk staff(3)
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136 photos of this hotel

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