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Homewood Suites by Hilton Asheville- Tunnel Road

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88 Tunnel Road, Asheville, NC 28805
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Homewood Suites by Hilton Asheville- Tunnel Road
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810 Reviews from our TripAdvisor Community

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Traveler rating
    540
    195
    48
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    9
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295
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (810)
  • Mar-May only
    (230)
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Columbus, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Overall it is a nice hotel, but the check-in process wasn't good. We arrived and the staff at the front desk acted as if we were trespassing. Our room wasn't ready and the front desk clerk made no apologies, just waved us away. We were not greeted as Hilton Honors Diamond members and did not receive any perks for our... More 

Was this review helpful? Yes
Chapel Hill, NC, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed at location for basketball camp at UNC-Asheville. The staff was amazing and the hotel was a great location and wonderful. Staff suggested attending the Drum Circle downtown and we loved it. Taking the time to share what is going on in the community means alot to travelers. Many food choices nearby. Highly recommended.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for your warm comments. We are so happy that we were able to share about the Drum Circle so that you could enjoy that. We hope to see you again soon. Kind Regards, Troy Ferguson - General Manager More 

Casselberry, Florida
Top Contributor
102 reviews 102 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in a lot of Hilton-branded hotels over the years and I have to say that this one would rank as one of my favorites! If we are ever in Asheville again, we will DEFINITELY stay here! Pros: The staff!!!! They are amazing. I was trying to book one night with points and pay for the second night... More 

Was this review helpful? Yes 3
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for sharing your experience with fellow travelers. We are delighted that we were able to be a part of such a great visit. Thank you for your comments about Richard and the rest of the team you encountered. We look forward to seeing you again when you get the chance to return. Warm... More 

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were here three nights mid-week. Wonderful stay - comfortable room, easy access. Had 10 year old grandson with me, who said "This is the most comfortable bed I've ever slept in!". At first I was concerned about the hotel, not matter how nice, because we drove around city on the highway coming in and had no sense of where... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for your recommendation. We are very pleased that you, with your grandson, enjoyed the comfort of our beds and our central location. We hope to see you again soon. Take Care, Troy Ferguson - General Manager More 

Naples, Florida
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a fantastic hotel. The rooms are very big and comfortable. The hotel is very close to downtown Asheville. They offer complementary breakfast and an evening social in which food/snacks are available. The staff was friendly and accommodating.

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us during your recent travels. We are pleased that you were comfortable and enjoyed your visit. We look forward to seeing you again on a future visit. Take Care, Troy Ferguson - General Manager More 

Moody, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean with a friendly staff and is a great value for the money. The hot breakfast is good and the evening meal is fair but comes with complimentary beer and wine. I no of no other hotel in the area that is a better value especially if traveling with family. I highly recommend this hotel. You... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while traveling with family. We are pleased that you enjoyed the service provided by our team and found your stay to be such a great value. We hope to have you stay with us again soon. Take care, Troy Ferguson - General Manager More 

Red Bank, NJ, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Centrally located to downtown Asheville, about one mile, but away from lots of traffic. Quiet, clean rooms and friendly staff. Highly recommend. We would return to this hotel if we were back in the area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting the Asheville Area. We are happy that you enjoyed your stay with us, are thankful for your recommendation and look forward to seeing you again when you get the chance to visit again. Best Regards, Troy Ferguson - General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is overall an exceptional hotel and you should have a very good experience. My only concern was I would wake up in the middle of the night and the a/c would not be/stay on. I would turn the system off/on to reset it, and then it would come back to life and start cooling again. Great staff, food, service,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for sharing your experience with fellow travelers. We appreciate your kind words about your experience and apologize for your concern with the air conditioner. We look forward to seeing you again on your next visit. Be Well, Troy Ferguson - General Manager More 

Kingsport, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The place did not have a bar. They have an evening social during the week but no bar. I was expecting for one there. The hot full breakfast , everyone was standing around waiting on the food. They were not organize. For the price i paid it should have been better. This was not worth the price I paid for... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while traveling with friends. I apologize that we do not have a bar, but do serve three beers and red and white wines during our Evening Social Monday through Thursday nights. I am sorry for the breakfast team getting overwhelmed when you came to enjoy it. Thank you for your feedback. Sincerely, Troy Ferguson... More 

Houston, Texas
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always love to stay at Homewoods Suites. This stay didnt disappoint me neither. The room was spacious with great mountain view, good hot breakfast, the staff friendly. Room was clear and beds comfortable.

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while traveling with family. We are ecstatic that you enjoyed the mountain scenery around the hotel, our breakfast, the service provided by our team and found the beds comfortable. We hope to see you again the next time you get the chance to visit the Asheville Area. Best Wishes, Troy Ferguson - General Manager More 

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