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Homewood Suites by Hilton Asheville- Tunnel Road

3.0 of 5 88 Tunnel Road, Asheville, NC 28805
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Certificate of Excellence 2014
Homewood Suites by Hilton Asheville- Tunnel Road
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Homewood Suites by Hilton Asheville- Tunnel Road
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750 reviews from our community

Traveler rating
    498
    179
    47
    18
    8
See reviews for
274
255
24
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Augusta, Georgia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Beautiful, clean, comfortable. Ed and Robbie at the desk were AWESOME. Only complaints would be the breakfast selection. There were plenty of breakfast breads and pastries, but very limited options for anything hot or more substantial. However, will be sure to stay here again.

Was this review helpful? Yes
Indianapolis, Indiana
Top Contributor
85 reviews 85 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent two nights here while visting the Biltmore. The building is very clean and well maintained. The staff was friendly and helpful. The buffet breakfast had a nice selection of offerings. The main entrance to the Biltmore is about 10 minutes away and the hotel provides detailed directions. Within a couple blocks of the hotel are several restaurants and a... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us when visiting the Bitlmore Estate. We are happy that you enjoyed our location and the cleanliness of our hotel. We hope to see you soon. Best Wishes, Troy Ferguson - General Manager More 

Middletown, Connecticut
1 review
1 of 5 stars Reviewed 5 days ago NEW

When we booked our king suite, I read the reviews and saw the responses from the general manager so I was hopeful our stay would be without issues.... Unfortunately, that was not the case. We drove 13 hours and just wanted to go to bed. The room looked clean until I noticed stains on the sheets which looked like makeup... More 

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and I am sorry we failed during your stay. This is not a usual occurence here and it is totally unexcusable and I apologize. Our bathroom ventilation is a passive system with no switch that turns a fan on but a fan on the roof constantly venting. I am glad that we were able... More 

Asheville, NC, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed my stay at Homewood Suites and would stay here again. The staff was professional, friendly and overall had great customer services. The hotel was clean and breakfast was great. I would recommend this hotel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

We are glad you enjoyed your stay with us! Thank you for choosing us while visiting the Asheville Area and thank you for your recommendation. We hope to see you again soon. Many Thanks, Troy Ferguson - General Manager More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was amazing. Friendly, fun, welcoming and resourceful. They did everything possible to make us happy. The hotel is clean, sophisticated, cozy and has all the amenities one could ask for: fitness room, pool, free internet, comfy beds, spacious rooms, updated technology, free breakfast! Very impressed!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. We are happy that your trip with friends worked out so well and that you found our hotel to meet all of your needs. We hope to see you and your friends again soon. Warm Regards, Troy Ferguson - General Manager More 

Sanger, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a pleasure it is to stay at this property! The hotel staff are especially wonderful and helpful. The gentleman serving breakfast in the morning, Amoe, is one of those people you just love to be around. He is always in a great mood and makes sure that you start your day off with a smile on your face. We... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you so much for staying with us and for sharing your comments and feelings about the property and staff. We are pleased that you enjoyed Amoe's help in breakfast. We look forward to your return. Warm Regards, Troy Ferguson - General Manager More 

Attleboro, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here while I was looking for a home. It's very easy to find. The lobby is lovely, with a roaring fire. The rooms are spacious, clean and beautifully decorated.,What's more,,the place smells great! Nice folks too. I'll be back.

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for telling fellow travelers about your experience. We are pleased that you enjoyed our location and the service we provided while looking for a home. We appreciate your kind words and hope to see you again soon. Sincerely, Troy Ferguson - General Manager More 

Hickory, North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable suites with complimentary breakfast. During the weekdays, there is a manager's reception with complimentary drinks. Inly a few miles from downtown Asheville. Very convenient. Free in room internet. and indoor pool.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting the Asheville Area. Thank you for reviewing your stay, we appreciate hearing that you enjoyed your stay. We hope to see you again the next time you are here. Take Care, Troy Ferguson - General Manager More 

Rockmart, Georgia
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked in on Thursday friendly man named Ed helped us. We are checking out tomorrow Saturday so far everything has been GREAT!! They have dinner Monday thru Thursday we went out, but it looks delicious. We did eat breakfast and it was great. The hotel is about 3 miles from Biltmore but we absolutely love it not a far... More 

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while enjoying our Biltmore Package. We are pleased that you enjoyed your stay with us and your visit to the Biltmore Estate. Thank you for sharing your experience and we hope to see you again soon. Kindest Regards, Troy Ferguson - General Manager More 

Hattiesburg, Mississippi, United States
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week on business and I liked the room. The floorplan of the lobby & the main elevator is not well-thought out. The elevator is on one end of the hotel, so it is not ideal depending on where your room is located.

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us for the week you were in Asheville on business. I am pleased that you liked the room, and apologize that you didn't like the layout of the hotel. We are extremely interested in finding the right spot for each of our guests whether it be one night or a month or more, and are... More 

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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Road, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites
Hotel Style:
#4 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#9 Business Hotel in Asheville

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