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Homewood Suites by Hilton Asheville- Tunnel Road

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88 Tunnel Road, Asheville, NC 28805
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Homewood Suites by Hilton Asheville- Tunnel Road
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Homewood Suites by Hilton Asheville- Tunnel Road
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793 reviews from our community

Traveler rating
    528
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    47
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norway
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visiting relatives in Asheville my sister and I stayed here. What a wonderful place - convenient, friendly, service oriented. I recommend it highly. Good breakfast, fine cocktail time, fantastic shuttle.

Was this review helpful? Yes
Murfreesboro, Tennessee
Top Contributor
72 reviews 72 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I had a studio king suite with a Biltmore package. When we arrived we were greeted by Samantha- a very friendly clerk! She assigned us a room on the ground floor, gave us a package with our Biltmore tickets, and told us a bottle of wine was in our room. We also were given a Biltmore information... More 

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you staying with us on our Biltmore Package. We are happy that Samantha greeted you so warmly and made sure you had everything that the package included. I apologize for your feelings about our furnishings and sofa but am pleased to hear that your found the bed comfortable. The air conditioning units are in each suite and I am... More 

near Baltimore
Contributor
17 reviews 17 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two friends & I shared a suite at the Homewood. We had a spacious bedroom with two queen beds and a separate living room & kitchenette area with a pullout sofa and all the necessary kitchen amenities & a round table that seats three. Everything was spotless, the staff were very accomodating, and the price included a full breakfast (not... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for choosing to stay with us during your visit in the Asheville Area. We are so pleased that you had everything you needed and are happy to have been a part of your time with friends. Thank you for your recommendation and we hope to see you again soon. Kindest Regards, Troy Ferguson - General Manager More 

Franklin, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We reserved a one bedroom suite and requested "Top floor away from elevator" when making the reservation, but the best they could do was room 601 directly across from the elevator. This suite was a corner unit and unfortunately had 6 large electrical circuit boxes in the living room, some of which they attempted to cover with a tapestry, however... More 

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting the Biltmore Estate. Thank you for your feedback on your stay, the staff members you encountered while you were here, our central location and your feelings about the new complimentary evening social menu that is being instituted at all Homewood Suites by Hilton hotels because of guest feedback interested in a lighter... More 

Sevier County, Tennessee
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wow! We pulled up at 5 o'clock on Saturday, May 9th, to check in and the 2 ladies that were at the front desk were unbelievably nice and made me feel very welcomed! This hotel was immaculately clean and the perfect size for my family. The indoor pool is gorgeous, breakfast was absolutely incredible, I couldn't find 1 negative thing... More 

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and thank you so much for your warm compliments. We are so happy that your stay with was everything you were looking for in a place to get away to. Thank you also for mentioning the great job Emanuel did in taking care of you while enjoying breakfast. We are looking forward to seeing... More 

Axton, Virginia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to Homewood Suites. We purchased a Biltmore Estate Package for this hotel. Where to start - the hotel was very nice, clean and roomy. In fact full kitchen, living room, two flat screen tvs, bathroom, vanity area - very roomy. The lobby was very nice, the staff extremely helpful, the free shuttle to downtown area... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for choosing to stay with us while traveling with family. We are so happy that you enjoyed your first stay with us and are hoping for many more! Thank you for sharing your experience with fellow travelers and we look forward to seeing you again. Be well, Troy Ferguson - General Manager More 

New York
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent 4 nights here recently, based on reviews and past experiences with the Homewood brand. Top notch customer service, friendly staff throughout. Breakfast was fine not as strong as some of the Homewood Suites we have stayed at premade waffles vs. a waffle make to make them fresh and pretty standard egg dishes but it was... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for your loyalty to Homewood Suites as a brand, we are happy we delivered a great experience for you during your stay. We appreciate that you enjoyed the service we provided, our Hot Full Breakfast, even though we do not have a waffle maker, and our indoor pool and whirlpool. Our new Complimentary... More 

Cookeville, Tennessee
Top Contributor
78 reviews 78 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice, comfortable place to stay. In particular I need a firm bed in order to not wake up with a backache. This one fit the bill nicely. If you like a really soft bed, this might not be the best choice for you. The staff was friendly, prompt and very accomodating. I could find nothing to complain about (not... More 

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us during your travels. We are happy to find that the comfort of the mattress was good for your back's sake, and that you enjoyed the service provided by our team. We hope to see you again the next time you visit our area. With Gratitude, Troy Ferguson - General Manager More 

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here for the weekend for a small family reunion. The staff accommodated all our requests. The breakfasts were delicious. Rooms were clean as was the pool/hot tub area. The shuttle service to downtown was excellent. Everyone was very friendly. We will definitely stay here again when in Asheville.

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us for your small family reunion. We are pleased that our team was able to deliver what you needed to enjoy your stay with us. We look forward to hopefully seeing you again in the near future. Warm Regards, Troy Ferguson - General Manager More 

Cary, North Carolina
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2nd time I have stayed here. Nice rooms although you can hear the people above you flush the toilet while you are lying in bed. The rooms are clean and look well kept. I was disappointed because I had asked to catch the shuttle in town which I had used the last time I was here, I made a reservation... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us again while traveling on business. I apologize for the noise that you described, and am sorry for your disappointment in taking advantage of the shuttle. Our Courtesy Shuttle is on demand and cannot be reserved however we do our best to get everyone going where they need to in the most timely manner. I... More 

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