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Homewood Suites by Hilton Asheville- Tunnel Road

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88 Tunnel Road, Asheville, NC 28805
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Homewood Suites by Hilton Asheville- Tunnel Road
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Homewood Suites by Hilton Asheville- Tunnel Road
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781 reviews from our community

Traveler rating
    521
    186
    47
    18
    9
See reviews for
286
264
25
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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  • All months
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    (215)
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Hutchinson, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had never been to the Asheville area before, the hotel staff was friendly and made us feel right at home. The location was literally in the middle of the hotel/restaurant district, so we only had a short distance to go for supper. Loved the complimentary breakfast, lots of choices! Getting back on the freeway was very easy and well... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting Asheville for the first time. We are delighted that we made you "feel right at home", and that you found our location convenient, our Hot Full Breakfast with the choices that worked well for you and your suite clean and comfortable. We hope to see you back visiting the Asheville Area again... More 

Davidson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent in all regards. the staff was great and the location is very nice in regards to the Biltmore Estate. The value of the cost savings regarding meals was a big plus. This enables us to get more things done. The food is not 5-star, but very good.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for sharing your experience with fellow travelers. We are pleased that you had a great stay, enjoying the service provided during your stay and the meals included. We hope to see you again when visiting our area in the future. Kindest Regards, Troy Ferguson - General Manager More 

rnair88
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What an incredible place, neat, clean, amazing staff, great food, perfect location. We stayed in the suite with my wife and 3 kids (under age 5) and we had a blast. Thanks Homewood suites for the great time and a special call out to the staff, always friendly, patient and helpful. The great breakfast and incredible dinner was an added... More 

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for your kind words about our staff and hotel. We truly appreciate that we were able to provide you the experience you needed while spending precious time with family. It is our pleasure to have you stay with us and look forward to see you again soon. With Gratitude, Troy Ferguson - General... More 

Virginia Beach, Virginia
Top Contributor
83 reviews 83 reviews
74 hotel reviews
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times in the last few months and couldn't be happier. The front desk staff including Susie, Robbie and most recently Sam go so beyond the norm I hope the hotel is paying them well! They always make sure we have a great room and shuttle us around Asheville. The guys doing the breakfast... More 

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us during your visits to the Asheville Area. We are happy that Susie, Robbie, Sam and our breakfast and dinner guys take such good care of you, and want to thank you for mentioning them specifically. We look forward to seeing you on future visits. Gratefully Yours, Troy Ferguson - General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel twice and we love it. It's easy to find, close to downtown and The Biltmore. The lobby is beautiful. The staff is very helpful. They have a shuttle that will take you and pick you up to Grove Park Inn. The king bed is very comfortable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for sharing your experience with fellow travelers. We are very happy that you were pleased with our location, our lobby, our team, our Courtesy Shuttle service and our beds. We hope to see you again on a future visit. Warm Regards, Troy Ferguson - General Manager More 

Asheville, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel and staff was fine. What you generally expect from a reasonable establishment-not flashy, but nice and handled my issue as well as they could. However, my problem was using the Hilton number via the iPhone. The operator spoke poor English and apparently had no idea that the hotel didn't even have the type of rooms I wanted as... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us recently. I apologize for your trouble using the Central Reservations number and apologize that we were not able to meet you adjoining request. Calling the hotel directly is the best way to communicate specific Suite requests. For Hilton HHonors members, you can pick your own Suites using e-Checkin starting at 6 a.m. the day... More 

Shelbyville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Overall experience was excellent. Would stay here again and would recommend it to others. The staff and amenities were top rate. No problems or complaints at all. Very good value for the money. Good location to all that we wanted to do.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for your compliments. We are happy that we were able to provide an excellent experience while staying with us and are thankful for your recommendation. We look forward to seeing you again. Kind Regards, Troy Ferguson - General Manager More 

Silver Spring, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have not major complaints about Homewood Suites. it is clean, well located, a good value. The front desk was extremely helpful. The lobby was attractive. The breakfast was a good value and there is an evening meal available M-Th (did not take advantage of this). The room was very clean and the furniture in good shape. Good, free internet.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while visiting the Asheville Area with family. We appreciate that you enjoyed staying with us and thank you for sharing your feedback. We hope to see you back again soon. Many Thanks, Troy Ferguson - General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great accommodations- mini kitchen, small living room, comfortable bed, yadda yadda... The best part of this stay was the Incredible Mr. Ed at the front desk- so friendly, so helpful and such a pleasure to chat with- he knows Asheville inside and out, good job Homewood suites HR, he's invaluable!

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for writing a review about your visit. We are delighted that you enjoyed one of our Suites, and the "Incredible Mr. Ed. We are fortunate to have him for the excellent service he provides. We hope to see you again soon. With Gratitude, Troy Ferguson - General Manager More 

gaineville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was there on work - the bed was very, very comfortable. The breakfast both mornings were the best at a hotel I have had and the dinner the one and only night I had it was very good. I was skeptical it would be but it was very good.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us during your business travels. We are happy you were able comfortable during your visit and enjoyed the bed, our breakfast and dinner. We hope to see you again on a future trip. Cordially, Troy Ferguson - General Manager More 

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