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Aloft Asheville Downtown

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51 Biltmore Avenue, Asheville, NC 28801
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1 room 1 guest
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Aloft Asheville Downtown
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624 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Funky and dog friendly hotel.Room was very clean with good amenities. The only problem was the position of the air conditioning as when it was on it blew directly onto one side of the bed. Great location and walking distance to good restaurants and cafes. Off street, undercover parking for a small fee. Staff all nice and helpful.

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Coluumbus, Ga
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

Maybe our opinion on this hotel is slightly more negative than it might have been if we hadn't just spent 2 nights at the fabulous Hermitage Hotel in Nashville. We arrived to a crowded and cramped parking garage after trying to check-in at 3:30 for our supposed check-in time of 3:00' only to be told the room wasn't ready. There... More 

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Philadelphia, PA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This hotel seems to be new. The location is great. It is in an area within walking distance of restaurants and brewery's. The hotel is very cool and funky. The rooms were very nice and clean. Dog friendly! The staff was very friendly. There is a minimal parking charge. I would definitely stay here again or at another aloft!

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Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I generally use SPG for work, but this stop was during a long trip with the family. Absolutely loved the place. They had all the basics right, but really excelled on the staff attitudes and personality of the place. Great public spaces, really vibrant scene with patios and balconies and cool stores in the lower lobby. I just stayed at... More 

Was this review helpful? Yes 2
Mount Airy, NC
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were nice but seemed small. Rooftop pool was nice and location was great for shopping and dining. Park the car and walk everywhere. Entrance and lobby on 2nd floor and parking deck is nice to pull into and enter hotel. Bathroom seemed small as well but overall nice room with a nice view. Bed was so comfortable slept so... More 

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Oshawa, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Asheville visiting our friends who brought us to this fabulous hotel. We only toured the property and had coffee on the outdoor patio. I loved everything, the wonderful super creative atmosphere, the huge patio overlooking the city and mountains and especially the dog adoption crate. The hotel obviously cares a great deal about dogs as they have... More 

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Neptune Beach, Florida
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First off - the hotel is in an excellent location if you want to be in the center of downtown. There's no need to get in the car if you want some shopping or resturants at your doorstep. The staff is also extremely friendly and helpful. The hotel is brand new and the appointments within the room are very contemporary.... More 

Was this review helpful? Yes 1
Austin, Texas, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked into one of the corner suites at this perfectly situated hotel in downtown Asheville. We just happened to arrive Saturday afternoon as the festivities in Pack Square Park were really starting to swing. Traffic was bad, but one of the locals indicated that it always was. Our room was clean and all our needs were met with comfortable... More 

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Ft. Lauderdale, FL
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nicely appointed hotel in dowtown Asheville. Close to tons of restauarants, bars and galleries. There was no additional charge for our Jack Russell Terrier, and they even have a Dog Walk on the 3rd floor. TV stopped working (which did not overly concern us- we weren't there to watch TV) but when it couldn't be fixed during our stay,... More 

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Point Clear, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location is great. But there are other considerations with this hotel, depends on one's preferences and priorities. There is no bell service, carry your own. Attached to a public garage that can be full and limited handicap parking. Lobby is up a flight and the usual unconventional setting for this brand. Hip is over-stressed and translates to sometimes under... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Aloft Asheville Downtown, responded to this review

Dear Bill C, While we are pleased to hear you loved our great downtown Asheville location, we are sorry to hear you were not fully satisfied with our loft-inspired rooms and offered services. Additionally, we apologize for the condition of your room and have passed along your comments to engineering to properly handle. Again, we are disheartened you did not... More 

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