We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aloft Asheville Downtown

3.0 of 5 51 Biltmore Avenue, Asheville, NC 28801
Hotel website
Hotel deals
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Aloft Asheville Downtown
Professional photos View all
Browse nearby
Aloft Asheville Downtown
Write a Review

489 reviews from our community

Traveler rating
    251
    164
    38
    25
    11
See reviews for
63
255
13
51
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (83)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (116)
All months
Miami, Florida
Top Contributor
71 reviews 71 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The place seems like a trendy hotel on South Beach but the staff sure doesn't act like it. They are as friendly as you expect in NC and they blew our expectations. Every recommendation was on point. Every request was met with a smile and Yes Of Course. We even extended our stay after our beer tour the previous night... More 

Was this review helpful? Yes
Houston, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is great. Located in downtown Asheville. When we arrived, there was no downstairs reception and we had to go to the upstairs lobby. The receptionist had trouble finding our reservation. When we arrived to our room, the first thing we noticed was the very small size, barely room for the bed. Speaking of the bed,... More 

Was this review helpful? Yes
Jacksonville, Florida
Top Contributor
130 reviews 130 reviews
19 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have been visiting Asheville for years, but this is the first time we have actually stayed in the downtown area. The Aloft is great new, modern chic addition to the city. It is conveniently located within walking distance to all downtown venues. The rooms were clean and well appointed, albeit slightly on the small side. The staff was friendly... More 

Was this review helpful? Yes
Davidson, North Carolina
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Aloft is in a great location for dining, shopping and visiting the micro brews. The rooms are small and not very sound proof. We heard everyone in the hall and next door. The staff was friendly and very helpful. Upon arrival we were given a welcome bag. Nice touch! I would stay here again.

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

You can not check into s more convenient location in adorable Asheville. Great gallery a block away. Parking is cheap and easy at the hotel. Blackbird restaurant downstairs is prime. General store a block away is fun. DJ I'm lounge on our Saturday was lively. Only flaws were staff should alert you to sticker on key folder that explains wifi... More 

Was this review helpful? Yes
Rochester Hills, Michigan
Top Contributor
298 reviews 298 reviews
87 hotel reviews
257 helpful votes 257 helpful votes
5 of 5 stars Reviewed 1 week ago

Agree with other posts this prob the best Aloft in the chain... .it was a nice place to stay however the cost was expensive (400+ a night) but we used points instead but I would not have paid 400 a night for this place.. ..Asheville is not Venice I am sorry The place is great in terms of location (cant... More 

Was this review helpful? Yes 1
Willoughby Hills, Ohio, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I heard good things about Aloft hotels and this was my first experience staying at one. Unfortunately, the concept did not match the experience. For the price they charge, I expected much better customer service and a clean room. Traveling for business, we arrived to check in at the downstairs desk and were greeted by a young women who was... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Asheville Downtown, responded to this review

Dear MediaManCleveland, We are sorry to hear you were dissatisfied with your recent stay at our hotel. Providing our guests with superior service is our top priority, so we apologize that this was not your experience throughout your entire stay. Please rest assured that we have addressed your comments in regard to your check-in process, room condition, and bar service... More 

Chattahoochee Hills, GA
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed two nights at the Aloft. Great service--always with a smile and a willingness to help. The rooms are cleverly done, small but very efficient. Very nice shower and plenty of room to spread out your toiletries in the bathroom. The beds are extra comfortable and lots of pillows. It's run with a bit of whimsy and the sense of... More 

Was this review helpful? Yes
Winston Salem, North Carolina
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location in downtown Asheville- right in the heart of the city. We have stayed there a number of times and have had some great experiences and some not so great. The staff is very friendly, and having the option of breakfast there in the lobby or in town is a plus. Great parking- very modern and hip place to... More 

Was this review helpful? Yes
Greenville, South Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I paid over $300 for one night at the Aloft. After staying at the Haywood Park and Grove Park, I was deeply disappointed in the room. Overpriced and not the cleanest room, I will not be going back. On the positive side, The Blackbird Restaurant which is located on the first floor was excellent.

Was this review helpful? Yes
Megan L, Starwood Hotels at Aloft Asheville Downtown, responded to this review

Dear VAM293, We are sincerely disheartened to hear you were disappointed with your recent stay at our hotel. Our team works hard to maintain clean and comfortable accommodations. We sincerely apologize your room did not reflect these standards and will share your feedback with our housekeeping team to ensure we are properly maintaining all of our guest rooms. Should you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Aloft Asheville Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aloft Asheville Downtown

Address: 51 Biltmore Avenue, Asheville, NC 28801
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville > Downtown Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Asheville Downtown 3*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Travelocity, Priceline, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Aloft Asheville Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#15 Business Hotel in Asheville
#17 Family Hotel in Asheville
#19 Romantic Hotel in Asheville

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (130)
Viewed
Room/suite (36)
Viewed
Bathroom (14)
Viewed
Dining (3)
Viewed
Hotel & grounds (22)
Viewed
Pool/beach area (16)
Viewed
View from room (20)
Viewed
Other (19)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (94)
Viewed
Amenities (16)
Viewed
The Hotel (48)
Viewed
Pool (8)
Viewed
Pool Terrace (14)
Viewed
Restaurants and Bars (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay