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SpringHill Suites Asheville

3.0 of 5 2 Buckstone Place, Asheville, NC 28805
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SpringHill Suites Asheville
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SpringHill Suites Asheville
SpringHill Suites Asheville
SpringHill Suites Asheville
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223 reviews from our community

Traveler rating
    64
    98
    40
    14
    7
See reviews for
71
72
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (48)
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There are newer reviews for SpringHill Suites Asheville
See the most recent reviews
Nags Head, North Carolina
1 review
5 of 5 stars Reviewed October 18, 2010

Spring Hill Suites in Asheville, NC offers extremely comfortable, modern and conveniently located by the Asheville Mall, Carrabbas, and easy access to the interstate. The room was beautifully decorated and very spacious, with a nice couch, mini fridge, desk, wireless internet access. Talmadge and the entire staff was very gracious. I would recommend Spring Hill Suites to anyone for any... More 

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear janam67, Thank you for staying with us on your recent trip to Asheville and for posting your review. I am so pleased to hear that you had a nice stay while with us in our great town. Thank you also for recognizing our Front Desk Associate Talmadge for his outstanding service. We look forward to seeing you again on... More 

Milford, Massachusetts
1 review
4 of 5 stars Reviewed September 13, 2010

I am a frequent guest. Pat the breakfast host is the freindliest person I have ever met in all my many 100's of hotel stays in various countries.

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you very much for posting a review of your stay at the SpringHill Suites Asheville. I am very happy to hear that you had a great stay and for praising our Breakfast Host Patricia. Patricia does a wonderful job taking care of all of our guests and we are so happy to have her as part of our team.... More 

Langenselbold, Germany
1 review
4 of 5 stars Reviewed September 6, 2010

Every morning it is a pleasure to meet the breakfast host Pat and to hear some warm words. Thanks again.

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear cnf18, Thank you for staying at the SpringHill Suites Asheville and for posting a review of your stay. I am so glad to hear that you enjoyed your stay with us. Thank you also for letting us know how much you appreciated our Breakfast Host Pat. I'm not sure if you know that she is a Marriott National Award... More 

Milford, Massachusetts
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 1, 2010

Firstly, this hotel is very well situated a few minutes drive from Downtown Asheville. Secondly, the staff are extremely friendly, polite and professional which always makes for a pleasant stay. Check-in was a breeze. The rooms are clean, well maintained and have a modern theme. So modern in fact it took me a while to get used to the layout!... More 

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Berty01757, Thank you for staying at the SpringHill Suites Asheville and for your positive comments about our hotel. We take pride in providing clean, comfortable accommodations to our guests and I'm happy to hear that you enjoyed your stay. Thank you also for your feedback regarding our breakfast. I will be looking into what changes can be made to... More 

Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed August 28, 2010

Patricia, who worked the morning breakfast time, does a great job in making everyone feel at home when they are away from home.

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Hi Melinmilwaukee, Thank you so much for your feedback on your recent stay at the SpringHill Suites Asheville. I am so happy to hear that your enjoyed your stay with us and for pointing out what a great job Patricia, our breakfast host, does. I don't know if you know this, but Patricia has won Breakfast Host of the Year... More 

New England
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2010

After waking up at 3:20AM, getting to a NY airport, flying to Charlotte and driving to Asheville, we arrived at the SpringHill Suites around 10:45AM, hot (our luck, the beginning of a five day heatwave) and tired. The front desk staff was gracious and allowed us to check in several hours early. When we expressed our concerns about the potential... More 

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you PLD56 for staying at the SpringHill Suites Asheville. I appreciate you taking the time to let us know about your stay. I am so happy to hear that the staff took good care of you during your time with us and that you enjoyed the room. I hope that you will visit us again on your next trip... More 

Lake Mary, Florida
2 reviews
4 of 5 stars Reviewed July 27, 2010

Hotel was great! Staff was friendly and helpful. Location is convenient to downtown areas, but not within walking distance. Room was beautiful. I assumed it had two queen beds, but they turned out to be doubles, which was o.k. since the room had a nice couch that folded out to a bed located in a separate area with the sink,... More 

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for staying at the SpringHill Suites Asheville. I am very happy to hear that you enjoyed your stay with us. We always appreciate hearing from our guests and we love to pass your comments. I look forward to seeing you again on your next trip to Asheville. More 

Virginia Beach
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 22, 2010

When benchmarking against other Spring Hill Suites i would put this one below others. The beds were clean and comfortable, however one bed was right next to the AC so the air blew right on the sleepers. The TV was in the "bedroom" section of the room instead of the living area where you can sit on the couch and... More 

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for staying at the SpringHill Suites Asheville. I am sorry to hear that your stay was not up to Marriott standards. I would love to get more information on the problems that occurred during your stay. Please contact me directly at the hotel. Thank you! More 

Los Angeles
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 16, 2010

I've stayed in other Springhill Suites but this one had problems. The entire hotel had a dank moldy odor. The lobby smelled like cleaning fluid, the rooms just moldy. Everything was fairly clean, but the smell made it seem otherwise. Pretty good breakfast (if you could get past the lobby odor). Ok location but tricky to find. If you get... More 

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

I am very sorry to hear about your experience while staying with us. I would love to speak with you regarding your stay and the problems you encountered. Please feel free to contact me at the hotel. I look forward to hearing from you. John Zellers - General Manager More 

College Station, Texas
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 21, 2010

I stayed here for two nights and thought it was a great place. I liked the fact there was a Carrabba's next door so that I could walk there for dinner since I did not have a car. The front desk staff and breakfast staff were nice and the breakfasts good. This was not an overwhelming experience, but it was... More 

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you very much for your comments regarding your recent stay with us. I was so pleased to read your review and to see that you had a nice stay while with us. I hope to see you again in the future. More 

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Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Place, Asheville, NC 28805
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#5 Green Hotel in Asheville
#27 Business Hotel in Asheville

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