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All 59 Asheville hotels

SpringHill Suites Asheville

3.0 of 5 Hotel   |   2 Buckstone Place, Asheville, NC 28805
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Ranked #31 of 59 hotels in Asheville
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Kim F Knoxville, Tennessee
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206 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We spent 1 night in Asheville and like the Marriott brand. But this hotel should not have a sleeper sofa. We had a king room with the sleeper sofa and the sofa bed would not even open up all the way because of the location of the TV. They moved us into an ADA room and there was about 6... More

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Knoxville, Tennessee
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

When you go to ASheville, likely you are going to see the Biltmore, but then what? Bogumil is much more than a front desk "clerk." He is the resource to help you find all the best places to dine, find a local pub, or find places to blend in with the locals and just enjoy the vibe. We all know... More

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Tampa, Florida
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We always try and stay at Marriott property when we travel and this was no exception. We were in town to go whitewater rafting and this seemed to be a convenient location to downtown and the mountains. Very clean, staff was very friendly and provided great recommendations for food. Would recommend if staying in the Asheville area.

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Trussville, Alabama
Top Contributor
64 reviews 64 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on a girlfriends trip and we were all very happy here. The room was comfortable and we felt safe. The breakfast was good and the staff was very friendly and nice. It was close to downtown Asheville and to Biltmore and the interstate. We will stay here again.

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Huntsville, Alabama, United States
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Springhill is always a good choice for the family. Staff was pleasant and the room was fine. It was Christmas time at the Biltmore and the place was packed. Not a good place to do morning breakfast for a full hotel.

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for your compliments of our hotel and location. We are pleased you found us to be very convenient for your needs while experiencing Christmas at Biltmore. We try our very best to allow every guest to enjoy a delicious, peaceful breakfast although it can get very crowded. We invite you back to visit when in the area again... More

Saint Helena Island, South Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was disappointed in the room. Loyal Marriott customer and of all the local choices decided to try Springhill. My first and last time for this hotel concept. Room was regular size room cut up with a few walls which made the bed area extremely tight. Due to the tight spaces it puts the a/c unit within a foot of... More

Was this review helpful? Yes 2
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Please accept my apologies for the inconveniences your experienced during your recent visit. Room layout isn't an easy fix and I certainly understand your views. The issues with housekeeping however are completely in our control and just as you said, we dropped the ball. Our goal is to have our guests look forward to returing to visit and I wish... More

Senior Contributor
39 reviews 39 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel rooms were very clean and quite large. With two queen beds and a separate space with a oversized couch (pullout) and desk/kitchenette area it would work well for a family. The shower and toilet could also be closed off from the sink area which made getting ready easier with multiple people. Housekeeping and staff at the breakfast area... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Your kindness is so appreciated and we are happy your experience in Asheville, as well as our hotel was pleasant. Our goal is to provide excellent customer service to our guests in hope you will return for a future visit. We are already looking forward to your return! Thank you again! More

Concord, NC
Top Contributor
52 reviews 52 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently spent a weekday night at this hotel. The room was large and clean. The breakfast had many choices including scrambled eggs, biscuits with gravy, bagels and fruit. The lady at the breakfast area was very nice and friendly and greeted every guest personally when they arrived to eat. Overall it was a very nice experience.

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

On behalf of the entire team at SpringHill Suites Asheville, thank you for your kindness! We are pleased your experience here was great and invite you to visit us again anytime. Thank you again. More

Lake Ridge, Virginia
Top Contributor
67 reviews 67 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 26, 2014

I stayed here because the of the reviews. The staff is very friendly and polite (especially the breakfast waitstaff). My room was large w/sitting area and kitchenette. The sink are was seperated from the bath and shower. The furniture is already showing wear but the room and bath were clean. The hotel is close to the shopping mall. Breakfast was... More

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for staying at the SpringHill Suites Asheville...and for your compliments of our hotel and staff. Our team takes pride in providing excellent service to our guests in an effort to make you feel at home the moment you walk through our doors. Please visit us again in the future and as always, we wish you pleasant stays with... More

Buford, Georgia
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 20, 2014

Nice to have the space for the entire family to stay in one room. We were in Asheville for a lacrosse tournament at Buncombe Sports Park. An easy drive to the sports park, but close to a lot of restaurants and the downtown area for our free time. My kids enjoyed the indoor pool, and the courtesy breakfast buffet simplifies... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you so much for you complimentary review of our hotel. I am pleased to know that you and your family enjoyed a comfortable and convenient stay with us. Our goal is to provide a pleasant experience for each guest in hopes that you will return to visit when you're in Asheville in the future. Thank you again! More

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Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Place, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Asheville 3*
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites

27 photos of this hotel

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Room/suite (8)
Hotel & grounds (4)
Pool/beach area (2)
Bathroom (1)
Dining (1)
Other (4)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-wining Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 
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