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All 59 Asheville hotels

SpringHill Suites Asheville

3.0 of 5 Hotel   |   2 Buckstone Place, Asheville, NC 28805
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77%
Ranked #31 of 59 hotels in Asheville
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 days ago
ronna58 Trussville, Alabama
  • Reviews (203)
  • Photos (27)
  • Amenities
  • Q&A
  • Room tips (37)
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203 people have reviewed this hotel

Traveler rating
    59
    93
    32
    13
    6
See reviews for
66
63
5
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Trussville, Alabama
Top Contributor
64 reviews 64 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here on a girlfriends trip and we were all very happy here. The room was comfortable and we felt safe. The breakfast was good and the staff was very friendly and nice. It was close to downtown Asheville and to Biltmore and the interstate. We will stay here again.

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Huntsville, Alabama, United States
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Springhill is always a good choice for the family. Staff was pleasant and the room was fine. It was Christmas time at the Biltmore and the place was packed. Not a good place to do morning breakfast for a full hotel.

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for your compliments of our hotel and location. We are pleased you found us to be very convenient for your needs while experiencing Christmas at Biltmore. We try our very best to allow every guest to enjoy a delicious, peaceful breakfast although it can get very crowded. We invite you back to visit when in the area again... More

Saint Helena Island, South Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was disappointed in the room. Loyal Marriott customer and of all the local choices decided to try Springhill. My first and last time for this hotel concept. Room was regular size room cut up with a few walls which made the bed area extremely tight. Due to the tight spaces it puts the a/c unit within a foot of... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Please accept my apologies for the inconveniences your experienced during your recent visit. Room layout isn't an easy fix and I certainly understand your views. The issues with housekeeping however are completely in our control and just as you said, we dropped the ball. Our goal is to have our guests look forward to returing to visit and I wish... More

Senior Contributor
39 reviews 39 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel rooms were very clean and quite large. With two queen beds and a separate space with a oversized couch (pullout) and desk/kitchenette area it would work well for a family. The shower and toilet could also be closed off from the sink area which made getting ready easier with multiple people. Housekeeping and staff at the breakfast area... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Your kindness is so appreciated and we are happy your experience in Asheville, as well as our hotel was pleasant. Our goal is to provide excellent customer service to our guests in hope you will return for a future visit. We are already looking forward to your return! Thank you again! More

Concord, NC
Top Contributor
52 reviews 52 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently spent a weekday night at this hotel. The room was large and clean. The breakfast had many choices including scrambled eggs, biscuits with gravy, bagels and fruit. The lady at the breakfast area was very nice and friendly and greeted every guest personally when they arrived to eat. Overall it was a very nice experience.

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

On behalf of the entire team at SpringHill Suites Asheville, thank you for your kindness! We are pleased your experience here was great and invite you to visit us again anytime. Thank you again. More

Lake Ridge, Virginia
Top Contributor
67 reviews 67 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here because the of the reviews. The staff is very friendly and polite (especially the breakfast waitstaff). My room was large w/sitting area and kitchenette. The sink are was seperated from the bath and shower. The furniture is already showing wear but the room and bath were clean. The hotel is close to the shopping mall. Breakfast was... More

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for staying at the SpringHill Suites Asheville...and for your compliments of our hotel and staff. Our team takes pride in providing excellent service to our guests in an effort to make you feel at home the moment you walk through our doors. Please visit us again in the future and as always, we wish you pleasant stays with... More

Buford, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice to have the space for the entire family to stay in one room. We were in Asheville for a lacrosse tournament at Buncombe Sports Park. An easy drive to the sports park, but close to a lot of restaurants and the downtown area for our free time. My kids enjoyed the indoor pool, and the courtesy breakfast buffet simplifies... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you so much for you complimentary review of our hotel. I am pleased to know that you and your family enjoyed a comfortable and convenient stay with us. Our goal is to provide a pleasant experience for each guest in hopes that you will return to visit when you're in Asheville in the future. Thank you again! More

Washington
Top Contributor
353 reviews 353 reviews
50 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed June 12, 2014

We just love this new Marriott suite concept hotel. Our room was very large, with a sitting area that came with a small kitchenette. The two queen size beds provided plenty of room. Bathroom has the toilet and shower separated from the sink area. Makes it easy to get ready for multiple people. The staff is super friendly, especially the... More

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Samantha, Thank you for taking the time to leave feedback on our property SpringHill Suites Asheville. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We will see you again on your next trip to Asheville!! Sincerely, Joylyn AGM More

Knoxville, Tennessee
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 2, 2014

Arrived around 8:30 p.m. and everything went well. Reserved a suite through central reservation number, and somehow got changed to three suites. Corrected without a problem. Went to room and all was well. It appeared that the room had been remodeled maybe in the last year. Nice size, two double beds, partial wall separation from sitting area with pull out... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear 61Dianne, Thank you for taking the time to leave feedback on our hotel. We are delighted that your stay with the SpringHill Suites Asheville was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Thank you for choosing to stay with us. Sincerely, Joylyn AGM More

Fort Myers, Florida
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 30, 2014

We were quite pleased with the accommodations! When we walked into our room, thru the living area and past the bedroom, the view out the window was beautiful. We were facing the back of the hotel and the Mountain Laurel was in full bloom, immediately outside our window. Total privacy with all woods behind us and very quiet! As in... More

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear BethofFlorida, Thank you taking the time to post a review of your stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you on your next trip to Asheville. Sincerely, John Zellers General Manager More

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Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Place, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Asheville 3*
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-wining Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 
Number of rooms
88

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