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All 58 Asheville hotels

SpringHill Suites Asheville

3.0 of 5 Hotel   |   2 Buckstone Place, Asheville, NC 28805
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Ranked #32 of 58 Hotels in Asheville
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A recent review
3 of 5 stars reviewed 6 days ago
Vicki M Stamford, Connecticut
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213 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Stamford, Connecticut
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I didn't realize that SpringHill Suites was not like Residence Inn, and really wanted a full sized refrigerator. I don't remember if there was a microwave, but I wanted that too. This hotel was clean and modern in its decor, but the first floor was noisy with kids running up & down the corridor near the pool, past 11 pm.... More

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Sarasota, Florida
Top Contributor
207 reviews 207 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is convenient. The rooms clean but we checked into a room with 2 double beds and a pull out sofa that sleeps a total of 6. We indicated on reservation we had 5 people. When we got to the room there were 2 bath towels and 1 shampoo and 1 conditioner. We also had to call desk to... More

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Top Contributor
64 reviews 64 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've had very positive experiences at other Springhill Suites so when I saw there was one in Asheville when booking a recent trip, I chose it. The positives - good location even though on a strip that must have been the old route into Asheville with remaining "motor lodges" like The Mountaineer - an easy 5 minute drive to downtown,... More

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Northern Virginia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

SpringHill Suites in Asheville was a great hotel for our family Southeastern USA tour stop. The breakfast was adequate (though heavy on carbs and not much protein). However, the waffles were good and there was always fruit and a nice selection of yogurt and oatmeal. The pool was clean and the hot tub was hot. It was about a 10... More

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Cape May, New Jersey
Top Contributor
57 reviews 57 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As expected the room was large with 2 TV's and a king size couch. The 2 beds were on the small side and the a/c unit was somewhat loud at night. Our check in process was smooth and orange flavored water was available in the lobby. Breakfast is included and it was varied and good. We stayed two nights and... More

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shsasheville, Manager at SpringHill Suites Asheville, responded to this review

Thank you for your comments concerning your recent stay with SpringHill Suites Asheville, we appreciate your business and value you as our guest. I apologize for the connection issues you had accessing our Wifi and certainly wish I could have helped you to connect. Our system is one of the easiest to access and could most likely have been rectified... More

4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

Staying here with my family of 5 was a surprisingly pleasant experience. Knowing that hotel rooms in the Asheville market are generally very expensive, I was looking for a bargain and found it with this hotel, booked on Hotels.com. Check in was easy and the front desk employee was one of the nicest and most professional I've encountered in a... More

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Hohenwald, Tennessee
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014 via mobile

We were pleased with our clean room. We found the pool area to be clean and had sufficient chairs and tables. We also enjoyed the comfortable sitting area outside of the pool. The orange flavored ice water in the lobby was refreshing. The breakfast was very good and the attendants were attentive and helpful.

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for your recent stay with us. We appreciate your gracious compliments and are pleased that you had a delightful stay. Our goal is to provide the level of customer service and comfortable accommodations that makes you want to return to visit us in the future. We look forward to seeing you again. More

Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 30, 2014

We spent 1 night in Asheville and like the Marriott brand. But this hotel should not have a sleeper sofa. We had a king room with the sleeper sofa and the sofa bed would not even open up all the way because of the location of the TV. They moved us into an ADA room and there was about 6... More

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Knoxville, Tennessee
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 24, 2014

When you go to ASheville, likely you are going to see the Biltmore, but then what? Bogumil is much more than a front desk "clerk." He is the resource to help you find all the best places to dine, find a local pub, or find places to blend in with the locals and just enjoy the vibe. We all know... More

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Please accept our gratitude for your amazingly kind words and thoughts about our staff. Bogumil, Patricia, and Joy are all shining stars whom are appreciated so much. We look forward to your return visit and the opportunity to provide you a comfortable, friendly atmosphere on your next trip to Asheville! More

Tampa, Florida
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 23, 2014

We always try and stay at Marriott property when we travel and this was no exception. We were in town to go whitewater rafting and this seemed to be a convenient location to downtown and the mountains. Very clean, staff was very friendly and provided great recommendations for food. Would recommend if staying in the Asheville area.

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you so much for such a stellar review. The greatest compliment we can recieve is if you return to visit and/or recommend us to your friends. We appreciate you business and look forward to serving you again. More

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Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Place, Asheville, NC 28805
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Asheville 3*
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites

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