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All 59 Asheville hotels

SpringHill Suites Asheville

3.0 of 5 Hotel   |   2 Buckstone Place, Asheville, NC 28805
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Ranked #32 of 59 hotels in Asheville
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 weeks ago
Chris B Arlington, Tennessee
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187 people have reviewed this hotel

Traveler rating
    52
    86
    31
    12
    6
See reviews for
63
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5
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff are friendly and helpful recommending restaurants. My room was large, but chopped up. I had two queen beds and a sleeper sofa. However it was hard to watch TV from the sofa due to the arrangement of the room. The bathroom was large, but I am not sure why the toilet roll holder was not reachable from the... More

Was this review helpful? Yes
shsasheville, Manager at SpringHill Suites Asheville, responded to this review

Dear Scienceconsult, Thank you for taking the time to leave feedback about our property. I am pleased to see the positive commets about our staff and the size of your room. I will check on the internet issue as this has not come up before. I hope you enjoyed your time in Asheville and hope to see you again if... More

Arlington, Tennessee
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was an excellent setup for couple with toddler. Large open space in the suite. Very comfortable bed and quiet setting. Internet was extremely slow. Not use to normal Marriott standards. Was reasonably close to interstate.

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Chris B, Thank you for taking the time to post a review of your recent stay with us. I am happy to hear that you enjoyed your time with us and that the room met your needs. Please accept my apologies for the slow internet service. We are currently in the process of making some upgrades to the service... More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A few of us wild and crazy girls decided to have a weekend away from reality and luckily chose Springhill Suites for our stay in Asheville. We were very happy with the size and cleanliness of our room. We chose 2 queen beds with a sleeper sofa. After a long day of touring Biltmore and shopping, it was nice to... More

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear VJHaughton, Thank you for taking the time to review your recent stay at the SpringHill Suites Asheville. I am so happy to hear that you all enjoyed your girls getaway and that our hotel met all your needs. I look forward to seeing you all again on your next trip to Asheville. Sincerely, John Zellers General Manager More

Nashville, Tennessee
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 8, 2014

My wife and I recently stayed at the SpringHill Suites Asheville. A very good and convenient choice. We were returning to Nashville, TN from Charleston, SC, and Asheville was a great stop-over point, and the SpringHill Suites the perfect place to stay. Upon our arrival the attendant at the desk noted my Marriott Rewards status and loyalty, and so he... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear DrRas42, Thank you for taking the time to post a review of your recent stay at the SpringHill Suites Asheville. I am so happy to hear that you enjoyed your time with us and that our hotel met all your needs. I look forward to seeing you again on your next trip to Asheville. Sincerely, John Zellers General Manager More

Salem, Oregon, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2014

This is a good hotel made great because of the continental breakfast server. She is an older woman and her grace and cheery, kind attitude made our day! What a treasure she is. We've never encountered such a hotel worker in all our travels! The breakfast was tasty too. Stay here just to experience the love that woman gives to... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Steve72650, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and that Patricia made your stay even better. She is truely a gem and we have many repeat guests that come back just to see her. I look forward to seeing you again... More

Lafayette, Tennessee
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2014

I have stayed at this hotel various times. It is located at the top of a hill along side other hotels. The hotel is nice and adequate for my needs. Indoor pool and hot tub are great when the time allows to use them. My room was clean and adequate like always. HOWEVER, one small detail caused this to not... More

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Todd A, Thank you for taking the time to complete a review of your recent stay with us. I am happy to hear that our hotel met your needs and that you enjoyed your time with us. I do apologize for the issue with the discount rate. In order to ensure that all discounts are applied properly we do... More

Raleigh, North Carolina
Top Contributor
57 reviews 57 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 8, 2014 via mobile

Business trip in Asheville provided great location. Close to mall and easy access to interstate. Staff friendly, clean rooms and comfortable. Only one drawback...Internet access was a concern as it seemed to go in and out.

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Ken C, Thank you for taking the time to post a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and that our hotel met your needs. I look forward to seeing you again on your next trip to Asheville. Sincerely, John Zellers General Manager More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 8, 2014

Overall, this hotel is fine. I was able to get a friends and family Marriott rate, so price was great. I typically stay at nicer hotels for work travel so I am a bit picky about things. Breakfast was typical hot breakfast, waffles were good. Room was clean overall. There was a musty smell that other reviews noted - that... More

Was this review helpful? Yes 2
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Nrobinson00, Thank you for posting a review of your recent stay with us. I am sorry to hear that you did not enjoy your stay with us and do apologize for the issues you encountered during your stay. Sincerely, John Zellers General Manager More

Hillsborough, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2013

This visit was a prelude to our stay in Nashville. Our daughter wanted to see the Gingerbread Houses at the Grove Park Inn and do a little ghost hunting while she was there. The hotel was very clean and the staff was very pleasant. If you need something to drink make sure you have it with you because I had... More

Was this review helpful? Yes 1
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Thecatsmeow98, Thank you for your review regarding your recent stay with us. I am happy to hear that you enjoyed your time with us and that our hotel met your needs. I look forward to seeing you again on your next trip to Asheville. Sincerely, John Zellers General Manager More

Pooler, Georgia
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 23, 2013

The website looked better then the hotel did. It was not a Residence Inn, but it didn't cost as much either. If you want a cheap extended stay, this is worth the money. If your used to Residence Inn or higher end Marriott's, you will be disappointed. Location is great right near the mall and restaurants, and staff was nice.... More

Was this review helpful? Yes
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Vinny0014, Thank you for posting a review of your recent stay with us. I am sorry to hear that our hotel did not meet your standards. As stated in your review while are not a Renissance or Residence Inn, we strive to ensure that every guest has a clean, comfortable room at a resonable price. I hope that we... More

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Additional Information about SpringHill Suites Asheville

Also Known As:
Springhill Suites Asheville Hotel
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Address: 2 Buckstone Place, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Asheville 3*
Official Description (provided by the hotel):
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-wining Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 
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