We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Asheville

3.0 of 5 2 Buckstone Place, Asheville, NC 28805
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
GreenLeadersBronze level
SpringHill Suites Asheville
Professional photos View all
Browse nearby
SpringHill Suites Asheville
SpringHill Suites Asheville
SpringHill Suites Asheville
Write a Review

222 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff was friendly upon arrival. The room was really clean and it had everything we needed. The bed and pillows were to die for along with the crisp white linens. We loved the Ihome clock that u can put your iPhone on the cradle that we stopped on our way home and purchased us one for home. We stayed... More 

Was this review helpful? Yes
Gainesville, Florida
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at Marriott hotels 47 days this past year. This is by far not up to the usual standard. First let me start by our check in. We requested early check in and as gold members we were rewarded by the room right next to the very noisy elevator. There were several bugs in our room. At least... More 

Was this review helpful? Yes
Roswell, Georgia
16 reviews 16 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We tend to stay at Springhill Suites. This one was not as others we have been in. Carpet in room had holes in it. When we pulled out couch there were crumbs on mattress. The breakfast was good. Beware of pool. I swam in it and it had so much chlorine my eyes turned beat red. It was so cloody... More 

Was this review helpful? Yes
Top Contributor
56 reviews 56 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check-in was quick with a friendly host. Once in the room it was clear that someone had been smoking in our smoke-free room. At the desk we asked for another room. Sold out, no other room. They put in a deoxidizer while we were at dinner. It cleared the problem! They also reduced our rate slightly. Appreciate the effort.

Was this review helpful? Yes 2
Greensboro, North Carolina
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 3, 2014

We stayed here with family and friends for our small wedding this past July. We chose this hotel because we had stayed there on past trips to Asheville, and it has quality rooms and amenities for a great price! We also liked that it was conveniently located off of Tunnel Road, so it wasn't far to downtown, the Parkway, and... More 

Was this review helpful? Yes
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

Dirty halls, carpets, residual smoke smells. Definitely not up to usual Springhill standards...needs upgrading. Most expensive Springhill stay on our recent travels and definitely not worth the money.

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 2, 2014

This hotel, I was told, is a "first generation" Springhill and will be renovated next year. The room was very clean, the beds were wonderful and the staff was very friendly and helpful. Nice selection for breakfast as well. I am a travel agent and Marriott's are always my first choice for a hotel stay. The only negative was that... More 

Was this review helpful? Yes
Danbury, CT
Top Contributor
153 reviews 153 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 17, 2014 via mobile

The Hotel was OK, we had a combination package with the Biltmore so our stay was reasonable. Looking for the Hotel at night in the rain was not the most fun I've had. The Hampton Inn put their sign right in front of the Hotels sign.

Was this review helpful? Yes
Woodstock, Vermont
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 7, 2014

Whenever we're in the area we spend our nights here. It's a usual Spring Hill Suites--which we like--but what sets this one apart is the staff. ALL of them. I will name those we encountered this trip: Ben and Sandra at the front desk; Pat who cheerfully handles the breakfast room. They make our stay so pleasant and they go... More 

Was this review helpful? Yes
Stamford, Connecticut
2 reviews
3 of 5 stars Reviewed September 15, 2014

I didn't realize that SpringHill Suites was not like Residence Inn, and really wanted a full sized refrigerator. I don't remember if there was a microwave, but I wanted that too. This hotel was clean and modern in its decor, but the first floor was noisy with kids running up & down the corridor near the pool, past 11 pm.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to SpringHill Suites Asheville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Place, Asheville, NC 28805
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Priceline, Orbitz, Hotels.com, Travelocity, Odigeo and Tingo so you can book your SpringHill Suites Asheville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#5 Green Hotel in Asheville
#26 Business Hotel in Asheville

27 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (8)
Room/suite (2)
View from room (1)
Dining (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (20)
Room/suite (8)
Hotel & grounds (4)
Pool/beach area (2)
Business center/function rooms (1)
Bathroom (1)
Dining (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay