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All 58 Asheville hotels

SpringHill Suites Asheville

3.0 of 5 Hotel   |   2 Buckstone Place, Asheville, NC 28805
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Ranked #31 of 58 Hotels in Asheville
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A recent review
4 of 5 stars reviewed 1 week ago
robstainedglass Danbury, CT
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215 reviews from our community

Traveler rating
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    97
    36
    14
    6
See reviews for
71
67
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Danbury, CT
Top Contributor
153 reviews 153 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The Hotel was OK, we had a combination package with the Biltmore so our stay was reasonable. Looking for the Hotel at night in the rain was not the most fun I've had. The Hampton Inn put their sign right in front of the Hotels sign.

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Woodstock, Vermont
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Whenever we're in the area we spend our nights here. It's a usual Spring Hill Suites--which we like--but what sets this one apart is the staff. ALL of them. I will name those we encountered this trip: Ben and Sandra at the front desk; Pat who cheerfully handles the breakfast room. They make our stay so pleasant and they go... More

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Stamford, Connecticut
2 reviews
3 of 5 stars Reviewed September 15, 2014

I didn't realize that SpringHill Suites was not like Residence Inn, and really wanted a full sized refrigerator. I don't remember if there was a microwave, but I wanted that too. This hotel was clean and modern in its decor, but the first floor was noisy with kids running up & down the corridor near the pool, past 11 pm.... More

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Sarasota, Florida
Top Contributor
220 reviews 220 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed September 4, 2014

The location is convenient. The rooms clean but we checked into a room with 2 double beds and a pull out sofa that sleeps a total of 6. We indicated on reservation we had 5 people. When we got to the room there were 2 bath towels and 1 shampoo and 1 conditioner. We also had to call desk to... More

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Georgia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 27, 2014

I've had very positive experiences at other Springhill Suites so when I saw there was one in Asheville when booking a recent trip, I chose it. The positives - good location even though on a strip that must have been the old route into Asheville with remaining "motor lodges" like The Mountaineer - an easy 5 minute drive to downtown,... More

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Northern Virginia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 21, 2014

SpringHill Suites in Asheville was a great hotel for our family Southeastern USA tour stop. The breakfast was adequate (though heavy on carbs and not much protein). However, the waffles were good and there was always fruit and a nice selection of yogurt and oatmeal. The pool was clean and the hot tub was hot. It was about a 10... More

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Cape May, New Jersey
Top Contributor
58 reviews 58 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 19, 2014

As expected the room was large with 2 TV's and a king size couch. The 2 beds were on the small side and the a/c unit was somewhat loud at night. Our check in process was smooth and orange flavored water was available in the lobby. Breakfast is included and it was varied and good. We stayed two nights and... More

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shsasheville, Manager at SpringHill Suites Asheville, responded to this review

Thank you for your comments concerning your recent stay with SpringHill Suites Asheville, we appreciate your business and value you as our guest. I apologize for the connection issues you had accessing our Wifi and certainly wish I could have helped you to connect. Our system is one of the easiest to access and could most likely have been rectified... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

Staying here with my family of 5 was a surprisingly pleasant experience. Knowing that hotel rooms in the Asheville market are generally very expensive, I was looking for a bargain and found it with this hotel, booked on Hotels.com. Check in was easy and the front desk employee was one of the nicest and most professional I've encountered in a... More

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Hohenwald, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014 via mobile

We were pleased with our clean room. We found the pool area to be clean and had sufficient chairs and tables. We also enjoyed the comfortable sitting area outside of the pool. The orange flavored ice water in the lobby was refreshing. The breakfast was very good and the attendants were attentive and helpful.

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shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for your recent stay with us. We appreciate your gracious compliments and are pleased that you had a delightful stay. Our goal is to provide the level of customer service and comfortable accommodations that makes you want to return to visit us in the future. We look forward to seeing you again. More

Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 30, 2014

We spent 1 night in Asheville and like the Marriott brand. But this hotel should not have a sleeper sofa. We had a king room with the sleeper sofa and the sofa bed would not even open up all the way because of the location of the TV. They moved us into an ADA room and there was about 6... More

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Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Place, Asheville, NC 28805
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites

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