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Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall

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845 Brevard Road, Asheville, NC 28806
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Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall
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Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall
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485 Reviews from our TripAdvisor Community

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    262
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eustis, Florida
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We used to be Hampton Inn folks,but have recently added Country Inn & Suites to our travel plans after staying at 2 great ones in Helen and Kingland, GA. I think this one has a staff problem. The breakfast food was great, but the two "servers" should not be in the service industry. This goes for the front desk, as... More 

Was this review helpful? Yes 1
State College, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel hosted our reunion this year. We hold our reunion biannually. We've had host hotels for our reunion at locations all across the country. The staff at this location was EXCEPTIONALLY attentive, rooms clean, and EXCELLENT breakfast! The front desk staff even let us hang out before heading to the mall in the lobby before heading to our final... More 

Was this review helpful? Yes 1
Jacksonville Beach, Florida
5 of 5 stars Reviewed 1 week ago

this hotel is right off the highway, in walking distance to restaurants and shops,a few minute drive to downtown and other local attractions.Very Clean spacious suites,great breakfast, and the friendliest helpful staff . The Price is right!

Was this review helpful? Yes 1
Usa
Level Contributor
245 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 1 week ago

We travel a great deal & the Country Inn & Suites properties are 1 of our favorite places to stay. We stayed at this property for 1 night recently and when we arrived at 2:50pm we were told our room was not ready(check in is at 3:00)...some reference about housekeeping issues. At 3:15 we were told a room was ready... More 

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Charlotte, North Carolina
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here while attending a wedding in the area. Check-in was fine, Staff very helpful, and the room was OK. Breakfast was OK, but they ran out of the bold coffee and didn't offer to replace. Probably a good value, but nothing special. Would look for a Hilton Garden next time.

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CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, responded to this review

It was nice to have you all as our guests. Thank you Carl for choosing to stay with us. We are always working to improve our little hotel and appreciate the opportunity to have had a small part in the joyous occasion. Thank you again, and we will hope to see you when next you return to Asheville. More 

North Carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here from 7/4/15-7/6/15. Check-in was fine. They even let us check in earlier than the set time. Parking was fine. Room and bathroom were both clean and of good size. Beds were comfy. Fridge and microwave were nice for leftovers. Front desk gave us a list of some nearby restaurants during check in. 2 of which offer a discount... More 

Was this review helpful? Yes 1
CISBILTMORESQUARE, General Manager at Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, responded to this review

Thank you ladya226. Come on back any time! More 

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