We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Asheville hotels

Country Inn & Suites Asheville at Biltmore Square

2.5 of 5 Hotel   |   845 Brevard Road, Asheville, NC 28806
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 15%
Save Saved
You added Country Inn & Suites Asheville at Biltmore Square to your Saves list
Country Inn & Suites Asheville at Biltmore Square
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
86%
Ranked #20 of 58 Hotels in Asheville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
498chrisanns
Write a Review

314 reviews from our community

Traveler rating
    173
    96
    27
    9
    9
See reviews for
93
124
11
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is the nicest hotel I have stayed in for the price we paid My expectations were only for a clean hotel with a decent bed because it was much less than the other hotels available It went so far over and above my expectations that the experience has made me write this review Friendly, polite staff that went out... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I highly recommend this hotel to anymore. The hotel, room, staff and breakfast were superb. Coffee was available 24 hours, cookies and fruit were also available all day. Loved our stay. First time using Country Inn and Suites

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you so very much for staying with us and also for such a wonderful review. Our staff does all we can to make our guest feel comfortable. I'm glad to hear that we did that for you. I'm happy to hear that you enjoyed the coffee, cookies, and apples that we offer 24/7. Please come back and see us... More

Charlotte, NC
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Country Inn & Suites on a recent trip to visit Biltmore Estate. We decided to stay in Asheville for two nights and selected this hotel based on user reviews and price. The location worked out for us - it only took 10 - 15 minutes to reach Biltmore Estate. The hotel/inn has a quaint feel to it.... More

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

We're happy to have had you as our guest. I never thought of it but our lobby does kind of look like the old Newhart tv show. Many guest do like the quaintness of our hotel. I'm glad you were able to kind of stick to your diet. P.F.Chang's is always welcoming to our guest. The Biltmore Park Town Square... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Based on Tripadvisor's reviews, I thought the stay would be satisfactory. It was not. Upon arriving, I notice that the carpet is filthy and it appears to be in serious need of a deep clean. On the first night, we saw a huge roach crawling on the tv console. It really freaked me out. This probably happened because housekeeping doesn't... More

Was this review helpful? Yes
CISBILTMORESQUARE, Public Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

I apologize that you didn't experience the excellent stay that so many many others have here. Thank goodness so many of them have shared their positive experiences on TripAdvisor too. Otherwise, how would a TripAdvisor user know what most people experience when they stay here, as opposed to an outliar review. Yes, our location in Asheville is very good. I... More

Indianapolis
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very clean and well maintained. The rooms and public areas are well furnished and comfortable. The hotel is conveniently located to the interstate, with a grocery and shopping within walking distance. The staff is welcoming and very helpful. The hotel is well-equipped with free wi-fi, a fitness center, free breakfast and free parking.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you very much for staying with us. We are very pleased that everything was satisfactory for you. Our staff does try their best to make everyone feel welcome. We are glad we did just that. Please come back and see us again. More

Warsaw, Indiana
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms was great.. Close to the Biltimore. The breakfast was wonderful.. Staff was friendly and so so helpful.. The hotel was clean.. When you walk in the lobby it was very inviting. Slept well, we was on the 3rd floor and had a great view of the mountains.. The only.... thing I have to say is the room was clean... More

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay at our hotel. We are glad you enjoyed the breakfast and we are always glad to hear that our staff friendly and helpful. Thank you very much for bringing the issue about the pill to our attention. The housekeepers will be advised to check things more carefully. We look forward to seeing you again More

Barrie, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Your staff went above and beyond the call of duty when we discovered that a booking agency we contacted botched up the process which resulted in a fictional booking. Your staff took the initiative to not only allow us the use the telephone to resolve the booking issue but also book us a suite at a discounted price. This saved... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you so very much for staying with us and for taking time to write such a wonderful review. I am pleased to hear that the staff did such a great job and got you settled into a suite. We are always trying in any way we can to help our guest, I'm glad we succeeded. Please come back again. More

Ocean View, New Jersey
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room was great...best beds we slept on in using three different hotels during our trip. The morning breakfast was like having a full sit down breakfast. I was so glad they had the waffle maker. Joseph from the night shift was exceptional...I am an early riser, and he was there to meet my needs and answer any question I... More

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you so much for sharing your experience at our hotel on TripAdvisor. We are so glad you liked Joseph, breakfast, and the exceptional service, and that you had a great room, and the best and most restful experience at our hotel for your entire trip. Sorry that parking sometimes is a problem, however, we hope you will stay again... More

Contributor
20 reviews 20 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is adequate for my family. We stayed on Room 308 and is decent. We do hear road noise which was the gripe from other reviewers / guests. I was surprised that I didn't hear noise from the elevator, given that our room is located right next to it. I did smell something musty throughout our entire stay and... More

Was this review helpful? Yes 1
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for staying at our hotel. I can certainly understand how the road noise could be disturbing. As for the musty smell that might be coming from the carpeting, I want to assure you that that is being addressed. Carpet cleaning will be starting within few days. I'm sorry it had not been done prior to your visit. Our... More

Cumming, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My only real negative about this place is that we were greeted by Mr. Personality when we walked into the property on our day of check-in around 1pm. We knew check-in wasn't until 3pm but figured all they could tell us was "no, room isn't ready until 3pm". We DID get that message, but in a short, gruff delivery from... More

Was this review helpful? Yes 1
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay at our hotel. I'm very sorry that you had a bad experience at check in. I will talk to our front desk staff and make it clear they need to be more courteous and friendly. I'm very happy to hear that most of your stay was a good one. I hope you did take... More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites Asheville at Biltmore Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites Asheville at Biltmore Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Asheville at Biltmore Square

Address: 845 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Asheville at Biltmore Square 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Carlson, Booking.com, Tingo, Otel, Odigeo, HotelsClick, Venere and Priceline so you can book your Country Inn & Suites Asheville at Biltmore Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Asheville At Biltmore Square Hotel Asheville
Country Inn And Suites Asheville At Biltmore Square
Country Inn Asheville
Asheville Country Inn

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Asheville with
any amenities