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All 59 Asheville hotels

Country Inn & Suites Asheville at Biltmore Square

2.5 of 5 Hotel   |   845 Brevard Road, Asheville, NC 28806
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87%
Ranked #16 of 59 hotels in Asheville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Brian W Canton, United States
  • Overview
  • Reviews (300)
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  • Room tips (50)
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300 people have reviewed this hotel

Traveler rating
    169
    91
    25
    8
    7
See reviews for
90
115
11
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Canton, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our most important criteria for a hotel is cleanliness. This hotel gets 5 stars from us for being clean. A+ Love how quaint the hotel is. The stairs at the front lobby reminded us of old-fashioned country hotels. Good variety for breakfast. Nothing extremely fancy, but just right. Again, dining room was clean and well-staffed. Price is reasonable for what... More

Review collected in partnership with Country Inns & Suites By Carlson

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Gainesville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location. Friendly, helpful, efficient staff. Good facilities. We had a suite with jacuzzi. We opted for the upgraded room since we were going to be there several days. It was roomy and comfortable. Breakfast was fine. We can't say enough good things about the staff, who treated us with courtesy and who were consistently friendly and helpful.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CISBILTMORESQUARE, General Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for staying with us. It is so nice to hear such a terrific review. Our staff tries very hard to make your experience a good one and it's nice to know we accomplished that. It is also good to know you enjoyed the upgraded room. We hope to see you again. More

Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel's entrance made it bothersome to exit and make a left hand turn because to the median strip. Other than that the service was good, the room was clean, and the breakfast was excellent. We found the location in relation to Asheville very convenient. We were always 5-10 minutes from where we wanted to go in Asheville.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay at our hotel. We're glad you enjoyed your stay. We are happy you were able to get to and from Asheville, without too much trouble. Our breakfast hostess' are glad you enjoyed the breakfast. We hope to see you again real soon. More

west chester, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here in May and my wife had many bites. They told us they treat for bedbugs monthly. We book for 4 nights. We found active bedbugs and the switched rooms. Even more bugs in the second room. We had to find vacancy at another hotel at midnight!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
CarlsonRezidor, Online Customer Care at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Dear Thomas G, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

new jersey
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights at this hotel after our grand plans of using a coupon elsewhere fell through. Thank goodness! The hotel itself was very nice looking with a porch on each side of the entrance. One side smoking, one side non-smoking. We were on the second floor right by the stairs, and the elevator, but I heard NOTHING, and... More

Was this review helpful? Yes
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for staying with us and for taking time to write such a wonderful review. We are very pleased that your stay was a good one. I have had very few complaints about noise (even from guest directly across from the ice machine). I'm glad you found that to be true as well. We are glad you enjoyed the... More

Senior Contributor
44 reviews 44 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great staff with excellent tips for touring Asheville, We extended our stay because we loved the area. Take the trolley ride around town, get discounted tickets to the Biltmore at the Ashville visitor center. Biltmore is available for tickets purchased for the following day at 4pm that day - go twice. Well worth the money. Eat at Louella's BBQ.

Was this review helpful? Yes 1
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

We are so glad you chose to stay at our hotel and we were able to assist you with the tips about Asheville as well as Luella's BBQ. I'm glad you were able to see or beautiful city, via the trolley. I hope you liked the Biltmore Estate as much as many of our other guest have. Please come back... More

Clear Lake
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We had a major problem with the plumbing in our room right from the beginning. The front desk was not properly manned to deal with a problem over the weekend, and it was really a bad situation. We were there for three days and once the plumbing issue was resolved on the second day, yes, I repeat, the second day,... More

Was this review helpful? Yes
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

First I would like to thank you for staying with us. As for the issue of the plumbing I must apologize for the way that was handled. We have recently had a management change so I'm fairly confident this will not occur again. (I know that does not help with your experience). We are glad that you enjoyed the beds... More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff greeted us warmly and were very friendly at all times. The room and public spaces were very clean and well maintained and our room was a nice size. The hotel's location so close to the Blue Ridge Parkway and less than 10 minutes from downtown Asheville made it very convenient. And being greeted by fresh baked cookies at... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for staying with us. We're glad you enjoyed your stay. I hope you will come back to see more our beautiful city and surrounding area. P.S. Glad you enjoyed the cookies. More

Dillsboro, Indiana
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was very nice but had a couple minor issues. Beds are very comfortable and free cookies in the lobby. Very loud when doors shut and people walking on the floor above. It was in fairly close proximity to some good restaurants as well as fast food.

Was this review helpful? Yes
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay with us. We're glad you found the beds to be to your liking. We are also glad you enjoyed the cookies (made daily). I'm very sorry that there was a noise issue regarding the doors. Unfortunately we can not have total control with guest closing the doors or how they walk on the upper... More

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great stay at Country Inn & Suites. We were meeting 2 other families for a weekend "reunion". So there was a total of 13 people--6 adults the rest in their teens/early 20s...mostly girls! The rooms were clean and roomy. Breakfast was good and the coffee in the lobby was always fresh. The best part of our stay... More

Was this review helpful? Yes
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay with us and for taking time to write such a nice review. We are very glad you enjoyed your stay and your reunion. We were happy to accommodate you and the family by letting you use the breakfast room. I'm also glad you liked the always fresh coffee and hope you had some cookies... More

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Additional Information about Country Inn & Suites Asheville at Biltmore Square

Address: 845 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Asheville at Biltmore Square 2.5*
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Also Known As:
Country Inn And Suites Asheville At Biltmore Square
Country Inn & Suites Asheville At Biltmore Square Hotel Asheville
Country Inn Asheville
Asheville Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#14 Family Hotel in Asheville #16 Romantic Hotel in Asheville #26 Business Hotel in Asheville
Hotel Class
Number of rooms
57

Questions & Answers

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1 question
6 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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