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All 59 Asheville hotels

Country Inn & Suites Asheville at Biltmore Square

2.5 of 5 Hotel   |   845 Brevard Road, Asheville, NC 28806
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87%
Ranked #18 of 59 hotels in Asheville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ron M Knoxville, Tennessee
  • Overview
  • Reviews (304)
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304 people have reviewed this hotel

Traveler rating
    169
    93
    26
    9
    7
See reviews for
90
119
11
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Not far from Biltmore is the Country Inn & Suites at Biltmore Square. My wife and I checked in at 11:30 at night and quickly headed to a very nice clean room. Air conditioner work fine with little noise of fan running. Bed linen was clean and looked new. Was a little road noise as hotel sat close to the... More

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Beaufort, South Carolina
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is in reasonable proximity to Biltmore Asheville area. Comfortable hotel with a comfortable price. The complimentary breakfast is somewhat typical of "included" but kept fresh. Loved the free cookies.

Was this review helpful? Yes 1
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay with us. We're glad to hear you were comfortable. It always nice to hear from a satisfied guest. The breakfast ladies always do a good job at keeping everything fresh and clean, We're happy to know it was noticed. I'm also happy to hear you enjoyed our delicious cookies that are offered 24/7. Please... More

Bethesda, Maryland
Contributor
15 reviews 15 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Came to this hotel with great expectations based on prior reviews on Tripadvisor. Room was clean but somewhat worn, with no washable duvet on bed and thin towels in bathroom. Microwave and mini-fridge were nice additions but fridge froze everything placed in it. Single elevator made for slow going at times. Arrived at breakfast at 9:20 (breakfast ends at 9:30... More

Was this review helpful? Yes 1
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for your feedback and for taking the time to write about your experience. Our whole team works hard to make sure our guests are comfortable and receive our best service. What you describe falls short. Please accept our apologies that your experience was not what we work so hard to provide. We do hope you will return and... More

Kissimmee
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

Positives- Nice breakfast with real china and friendly staff. The property was clean. Negatives- Very noisy near highway poor sound proofing Not enough parking with small spaces Small harrd pillows Not fancy, has all the basics ,but just not that nice Small pool

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay with us. I'm happy to hear that you found things clean and the staff made you feel welcome. I'm sorry you were not happy with other aspects of your stay. We are a small quaint hotel and most of our guest have said they like that about us. As for the noise, it may... More

Canton, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our most important criteria for a hotel is cleanliness. This hotel gets 5 stars from us for being clean. A+ Love how quaint the hotel is. The stairs at the front lobby reminded us of old-fashioned country hotels. Good variety for breakfast. Nothing extremely fancy, but just right. Again, dining room was clean and well-staffed. Price is reasonable for what... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you very much for staying with us and for taking time to write such a nice review. Many people also like the country home style that our hotel has, we're glad you did as well. We are also glad you enjoyed the breakfast. Our breakfast ladies really work hard to keep everything well stocked and the dining room clean.... More

Gainesville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location. Friendly, helpful, efficient staff. Good facilities. We had a suite with jacuzzi. We opted for the upgraded room since we were going to be there several days. It was roomy and comfortable. Breakfast was fine. We can't say enough good things about the staff, who treated us with courtesy and who were consistently friendly and helpful.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CISBILTMORESQUARE, General Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for staying with us. It is so nice to hear such a terrific review. Our staff tries very hard to make your experience a good one and it's nice to know we accomplished that. It is also good to know you enjoyed the upgraded room. We hope to see you again. More

Lancaster, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel's entrance made it bothersome to exit and make a left hand turn because to the median strip. Other than that the service was good, the room was clean, and the breakfast was excellent. We found the location in relation to Asheville very convenient. We were always 5-10 minutes from where we wanted to go in Asheville.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for choosing to stay at our hotel. We're glad you enjoyed your stay. We are happy you were able to get to and from Asheville, without too much trouble. Our breakfast hostess' are glad you enjoyed the breakfast. We hope to see you again real soon. More

west chester, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here in May and my wife had many bites. They told us they treat for bedbugs monthly. We book for 4 nights. We found active bedbugs and the switched rooms. Even more bugs in the second room. We had to find vacancy at another hotel at midnight!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
CarlsonRezidor, Online Customer Care at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Dear Thomas G, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

new jersey
Contributor
12 reviews 12 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights at this hotel after our grand plans of using a coupon elsewhere fell through. Thank goodness! The hotel itself was very nice looking with a porch on each side of the entrance. One side smoking, one side non-smoking. We were on the second floor right by the stairs, and the elevator, but I heard NOTHING, and... More

Was this review helpful? Yes
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

Thank you for staying with us and for taking time to write such a wonderful review. We are very pleased that your stay was a good one. I have had very few complaints about noise (even from guest directly across from the ice machine). I'm glad you found that to be true as well. We are glad you enjoyed the... More

Senior Contributor
45 reviews 45 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great staff with excellent tips for touring Asheville, We extended our stay because we loved the area. Take the trolley ride around town, get discounted tickets to the Biltmore at the Ashville visitor center. Biltmore is available for tickets purchased for the following day at 4pm that day - go twice. Well worth the money. Eat at Louella's BBQ.

Was this review helpful? Yes 2
CISBILTMORESQUARE, Guest Relations Manager at Country Inn & Suites Asheville at Biltmore Square, responded to this review

We are so glad you chose to stay at our hotel and we were able to assist you with the tips about Asheville as well as Luella's BBQ. I'm glad you were able to see or beautiful city, via the trolley. I hope you liked the Biltmore Estate as much as many of our other guest have. Please come back... More

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Additional Information about Country Inn & Suites Asheville at Biltmore Square

Address: 845 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Asheville at Biltmore Square 2.5*
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Also Known As:
Country Inn And Suites Asheville At Biltmore Square
Country Inn & Suites Asheville At Biltmore Square Hotel Asheville
Country Inn Asheville
Asheville Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in Asheville #20 Romantic Hotel in Asheville #26 Business Hotel in Asheville
Hotel Class
Number of rooms
57

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16 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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