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Baymont Inn Asheville / Biltmore

Certificate of Excellence
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204 Hendersonville Rd., Asheville, NC 28803
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Baymont Inn Asheville / Biltmore
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Ranked #22 of 57 Hotels in Asheville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Myrna L Fairmont
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1,011 reviews from our community

Traveler rating
    432
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354
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Greensboro, North Carolina
1 review
4 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay the hot tub was heaven after the 3.5 hour ride for me, I have a bad back. Room was clean, bed has nice fluffy pillows 4 to each bed. My only disappointment was the sausage and eggs were cold in the breakfast provided. But they did offer make your own hot waffles and had a... More 

Review collected in partnership with Baymont Inn & Suites

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Warner Robins, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night to visit Biltmore. Was greeted by friendly staff BUT they tell you real fast and in a hurry; Lose your room key card it will cost you $2.00. I have stayed at 5 star hotels all the way to budget and NEVER been told that. WOW... But anyway, mattress was too hard for my liking and bring... More 

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baymontinnasheville, Guest Relations Manager at Baymont Inn Asheville / Biltmore, responded to this review

I appreciate the time you took to review your stay. Thank you for your feedback regarding the bedding. The mattresses are pillow-top, however everyone differs in their opinion of comfortable. I will share your review with the front desk in regards to making the key policy clear to guests at check-in. We have the policy in place because the keys... More 

St John, In
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a good place to stay. We spent three nights here and it was great. It's a modern, clean hotel and it was quiet. The Breakfast has a nice selection and the room is attended by an effective lady. The hotel is very close to the Biltmore and just a few blocks from Biltmore Village. Downtown is only 10-12... More 

Review collected in partnership with Baymont Inn & Suites

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Charleston, WV
Top Contributor
89 reviews 89 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The Baymont Inn is located very close to the entrance of the Biltmore Estate and is a good choice if you are visiting. We found it to be clean and well maintained. The room had a desk and table, comfy chair and ottoman, refrigerator, microwave and TV. Everything worked well. The breakfast features eggs, sausage, a waffle maker, cereal, bakery... More 

Was this review helpful? Yes 1
Statesville, North Carolina
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel based on the proximity to the US cellular center and the Biltmore house. The hotel sits on a main road beside a gas station and Texas steakhouse. The room was OK. It looks and feels like an older hotel. Room was small, bathroom was tiny. The sink was located in the room right when you walk... More 

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baymontinnasheville, Guest Relations Manager at Baymont Inn Asheville / Biltmore, responded to this review

I appreciate the time you took to review your stay as well as the feedback you provided for us. I am sorry to hear that you were not satisfied with your stay and will address the issues you mentioned with housekeeping and maintenance. I hope that all other aspects of your stay were enjoyable. Sincerely, Katie More 

Frankfort, Kentucky
1 review
3 of 5 stars Reviewed 2 weeks ago

It's a decent hotel. I stayed at this hotel across street from MAHEC training facility, where I went for work training/conference. Baymont is particular about their room keys. You will get charged if you lose them. Breakfast menu is okay. I don't care how it was arranged in general. It doesn't make for easy retrieval of food and seating. So... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontinnasheville, Guest Relations Manager at Baymont Inn Asheville / Biltmore, responded to this review

Thank you for taking the time to review your stay. I am sorry to hear that your stay was only "average" as we strive for excellence in all areas. In regards to our key policy we do ask that all keys are turned back in as they are expensive radio frequency keys. There is no personal information on them and... More 

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