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Renaissance Asheville Hotel

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31 Woodfin Street, Asheville, NC 28801
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Renaissance Asheville Hotel
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Renaissance Asheville Hotel
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957 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charleston, South Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We are Marriott Rewards members and stayed here during the week. We received an upgrade due to our status and it was amazing. Location is fantastic. The beds...the beds are so comfy, you really have to pry yourself out so you can use the Keurig in your room. My credit card was compromised while we were on travel, so it... More 

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Savannah, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Renaissance on my first trip to Asheville. Location was great as you can explore all of downtown on foot from there (even as a single female at night). Lots of free parking. The lobby of the hotel is just perfect. Great seating groupings, fireplace, cozy bar. Small band was playing one evening. Visited the restaurant several... More 

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Sydney, Australia
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a short walk from all that quirky Asheville has to offer and is close to the freeway for an easy arrival and departure. The hotel and rooms are well appointed and clean and the staff are friendly and helpful. Breakfast is more than adequate. The only problem , they might like to have slow shutting devises put... More 

Was this review helpful? Yes 2
Level Contributor
198 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Asheville for two days for our anniversary and used the Renaissance Hotel as are home base. What a great choice! Parking is free and you are two blocks from all of the downtown action - restaurants, shops, and the beginning of the Asheville Beer Trail - brewery after brewery! Yum!! The hotel found out is was our anniversary... More 

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Columbia SC
Level Contributor
97 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago

The bad news -- my room here was just OK, and I paid more than $200 for one night here. It was too much to pay for the quality of the room. The good news -- all the rooms are being renovated right now, so I look forward to seeing what the rooms look like next time. My room's furniture... More 

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Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Hi GamecockGirl, I'm happy to hear that you enjoyed discovering all of our local gems in Asheville and that our team could help make your stay even more comfortable. We appreciate and value you taking the time to provide us with your honest feedback. We do offer free parking and I have passed your comments along to our leadership team.... More 

Columbia, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Most Renaissance properties offer really good quality, and Marriott has been working diligently to update the hotels that need it. The Asheville Renaissance is in the midst of much needed room updates (the lobby is done, and looks fabulous), and nearly half the floors were closed during our three-night visit. A few minutes after checking in, we had to request... More 

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Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Hi George, Thank you for discovering Asheville with us and taking the time to comment on your stay. We value your honest opinion and are happy to announce that the carpet is being replaced and the bathrooms are being updated during our guest room renovations to help match our modern theme. I'm glad you enjoyed dining at Writer's Bistro. I'm... More 

North Carolina Smoky Mountains, North Carolina
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 1 week ago

Totally disappointed we go to this hotel when we have dr appointment . That's about once a month and this last time was a joke. Alexandra the so called supervisor was rude and unprofessional ! Mathew the hotel manager needs to know what being platinum member are untitled to , such as late check out ect, We called and talked... More 

Was this review helpful? Yes 1
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Dear Lovinglifex5, we appreciate and value you taking the time to provide us with your honest opinion. We strive to provide each guest with an amazing experience. It is with feedback like yours that we're able to address and make improvements to our check out experience and room service. I'm happy to hear that Zeb was able to make your... More 

Boston
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

When I checked in I asked about AAA discount and clerk told me he could not apply the discount but the staff could do it in the morning. When I checked in the morning I was told they could not apply the discount because I had to do it when I checked in. Not a lot of money but it... More 

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Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Hi JIQPublic, thank you for relaxing in Asheville with us and for taking the time to review your experience. We value your honest feedback and I'm sorry to hear about the inconvenience you experienced. I assure you that this not the level of hospitality that our guests have come to expect. It is with feedback like yours that we're able... More 

Nashville, Tennessee
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am always impressed when I stay here. It has a free, easy to use parking lot, to great rooms and solid service. Every room has a decent view of downtown or of the mountains close by. The location of the hotel is so close to everything that you can find whatever you want within close walking distance.

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked via Priceline as an Express Deal, so not a terrible stay for the price (like $135), although it was the middle of the week. The location was phenomenal. Simple walk to downtown for coffee in the morning and beer in the evening. No hill to walk up when returning to the hotel like the Hotel Indigo. However, the room... More 

Was this review helpful? Yes 2
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Dear sampstar, I’m happy to hear that you enjoyed exploring our downtown area and discovering Asheville’s local flavors. We appreciate you taking the time to provide us with your honest and constructive feedback. We’re excited to announce that our guestrooms are currently going through renovations to help redefine our bathrooms and refresh our rooms. We hope that you’ll relax in... More 

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