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Renaissance Asheville Hotel

3.5 of 5 31 Woodfin Street, Asheville, NC 28801
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Renaissance Asheville Hotel
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Renaissance Asheville Hotel
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833 reviews from our community

Traveler rating
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    164
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Such a nice hotel and a great way to experience Asheville. Just a short walk to shopping and dinning options. Large clean rooms with a striking lobby, and fantastic service. Couldn't be happier about my stay.

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Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the hotel my wife & I always stay at when we visit Asheville, though this is my first review from our stay over the long MLK weekend. The new lobby renovation still looks really nice, they have a decent sized lobby bar that was usually half full when we walked by for our short walk to the heart... More 

Was this review helpful? Yes 1
Michigan
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Marriott Renaissance in downtown Asheville, is just that - smack dab downtown. Being truly walking distance to all that Asheville has to offer was wonderful. This is a more hip version of a Marriott and is a fun place to stay. The staff was helpful, remembered us every evening. Used points and got an upgrade to a lovely suite.... More 

Was this review helpful? Yes 1
Greensboro, North Carolina
Top Contributor
63 reviews 63 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my wife and another couple for an Asheville weekend. Location cannot be beat, and the staff were phenomenal. The building looks a bit dated from the outside, but it's a very nicely updated hotel once you get inside. We booked a "brewery package" which turned out to be cheaper than the going (non-AAA) rate for the room.... More 

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Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review

We appreciate you taking the time to review your recent stay with us! We do offer many different packages at superb deals to accommodate special occasions/interests that our guests may have. I am delighted that you enjoyed your trip and hope to see you again very soon. Michelle Porche' Front Office Supervisor More 

Knoxville, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The Renaissance Asheville is a well-designed and located lodging, with great staff and amenities! Although it was FREEZING, the minute we walked into the warm and open lobby with its burning, 3-sided fireplace and surrounding seating area, we felt cozy! While we were in Asheville to spend New Year's Eve at a favorite restaurant there, the Renaissance was abuzz with... More 

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Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time your recent stay with us. We greatly appreciate your comments about our friendly staff and comfortable lobby. We strive to deliver friendly and intuitive service as well as comfortable accommodations at all times and are delighted that we have done so for you. If there is ever anything that we may do for you... More 

Raleigh, North Carolina
Top Contributor
198 reviews 198 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped here overnight on our way to TN. Arrived late in the evening; Mary, at check-in, was personable; friendly, professional; had a questions shortly after we were in room; she immediately took care of it. The bellman who helped us with our luggage was also engaging. We had an end room, which I think may be a little larger than... More 

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Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review

Thank you for your kind words! I am glad that you enjoyed your time with us. I will certainly pass your comments regarding New York and Mary on to the appropriate managers. We look forward to seeing you again in the future! Michelle Porche' Front Office Supervisor More 

Atlanta, Georgia
Top Contributor
66 reviews 66 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night. I liked the hotel itself, thought the hallways were really wide and brightly lit and the front desk and valet? employees were super nice. The housekeeping employees were not friendly and do a 2/5 job cleaning the rooms. For this level of hotel the room cleanliness should be 4/5. The light switches and thermostat were particularly dirty... More 

Was this review helpful? Yes 1
Drew W, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for providing us with constructive feedback, your concerns were shared with our housekeeping management staff. We look forward to seeing you again in the future to enjoy our hotel just steps away from adventure in downtown Asheville. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel itself was very nice. Our children ordered room service and the food and service was very good! The bar service and atmosphere was great! We loved out bartender! She was so friendly and informative! The beds were quite comfortable. We did have trouble with loud guests during the night! The bathrooms are nice but small! For our one... More 

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Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review

We appreciate your feedback regarding your recent stay. I am delighted that you enjoyed your trip overall. If there is anything that we may do for you during future stays to make you more comfortable please dial us at "0" to let us know and we will be happy to assist you. I will pass your kind words regarding the... More 

Atlanta, Georgia
Top Contributor
61 reviews 61 reviews
40 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night and had a great stay. The lobby and surrounding areas are newly renovated but the hallways still have that 90's feel to it. Check in was a breeze and the hotel was extremely quiet and enjoyable. The location is great for dining and entertainment. The only drawback was a fire alarm at 8am on... More 

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Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review

We appreciate you taking the time to review our hotel. It sounds like you were able to enjoy our hotel overall. I apologize for the inconvenience you experienced with the fire alarm. If there is anything that we may do for you during future stays to make you more comfortable please let us know. Thank you again for your time,... More 

Senior Contributor
39 reviews 39 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If downtown convenience is what you are looking for then this is the hotel for you. Can walk anywhere downtown and a short drive to other attractions. Lobby area is nice with couches to sit and have a drink. Lounge still was closed. The bed was hard and uncomfortable compared to other hotel brand beds, Hilton and Westin. Our king... More 

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Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review

Thank you so much for providing us with your feedback. It is clear we fell short in our efforts to provide you with a first class experience. I would like to apologize for the experience that you had with the bedding. I will be sharing this information with the appropriate departments, so we can work to get these issues corrected.... More 

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Additional Information about Renaissance Asheville Hotel

Address: 31 Woodfin Street, Asheville, NC 28801
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
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Also Known As:
Renaissance Asheville
Asheville Renaissance
Hotel Style:
#19 Business Hotel in Asheville
#26 Family Hotel in Asheville
#27 Romantic Hotel in Asheville

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