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Renaissance Asheville Hotel

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31 Woodfin Street, Asheville, NC 28801
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1 room 1 guest
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Renaissance Asheville Hotel
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985 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dothan, Alabama
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stay at the Renaissance Asheville at least once a year on our way up the Blue Ridge Parkway. It is a wonderful hotel in a great location. The breakfast in the restaurant is excellent and the staff is very attentive and helpful. They made a note of the room we like and have given it to us for the... More 

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Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I used points to stay here, so my review might be rated less if I had to pay for it. It's a very mediocre hotel. I hope they remodel the outside, it's kind of an eye sore. The bed and room itself were fine. The bathroom was very small and dingy, clean but old. Thought it was odd with the... More 

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Aiken, South Carolina
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a comfortable, recently remodeled hotel with an excellent staff, but with some quirks! We were there for a family wedding, deliberately in a room adjacent to a suite. We couldn't get the connecting door open without some difficulty - we used a pocket knife to finally get it open. Surprise, surprise - no safe in the room -... More 

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2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Came to Asheville for a long weekend with 3 other couples. Nice location, right in the heart of downtown Asheville. Price for our first night had dropped from time of booking so they did honor the new, lower price. Room was clean. Bathroom smaller than you would expect to find in a nicer hotel. Everything was ok until we were... More 

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Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Dear Cherity, we appreciate you staying with us and for taking the time to provide us with your honest opinion. It's hard to beat being located down the street from so many unique shops, restaurants, and more, and we hope you enjoyed discovering the area. I'll share your comments with our staff as we want all of our guests to... More 

Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed one night during a road trip from GA to CT as a rest stop while spending the day at Biltmore. There is free parking and we were able to get last spot. Thankful as I was traveling alone with young children. As I waited to check in, a woman cut me in line to get a new key and... More 

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Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Hi Ruth, thank you for reviewing your recent stay with us. I am glad to hear that you enjoyed breakfast in our restaurant, but am sorry to hear that our customer service fell short in other instances. I've shared your remarks with our team so we can continue to improve upon our guest experience. We hope that you'll stay with... More 

Columbia, South Carolina
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We only spent one night here and it was a pleasant stay, although nothing extraordinary. The room (on the 5th floor) was clean and in good shape. The bathroom did strike us as a bit small yet clean. The remodeling was still going on when we were there but we only heard some construction noise on Sunday as we were... More 

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Raleigh, North Carolina
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed four nights, August 2015 Pros Easy walk to much of Asheville's downtown Good looking lobby VERY friendly and helpful staff Comfortable bed Cons re 10th floor newly renovated room Very very noisy old air conditioner. Good cold air but too noisy for a good night's sleep. Instead of reading chair there was a round padded ottoman?? but no back... More 

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Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Dear 09Raleigh, thank you so much for choosing to discover Asheville with us and for reviewing your time. We appreciate your honest opinion and value your input during this renovation period. Please know that it is with feedback like yours that we're able to improve the experience for future guests as it is our main goal to provide our guests... More 

Atlanta, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located fairly close to the downtown and right next door to the Wolfe House. The hotel is currently undergoing renovations so please be aware that you won't be sleeping in during your stay! We stayed in a renovated room that was up to modern standards for this class of hotel. The bathroom was very small and very... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Friendly staff & well appointed lobby belie small, tired & worn room and bathroom. We knew a renovation was in progress by the sounds of drilling into early evening. The location & parking are convenient to Broadway and easily accessible from the highway.

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Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Hi Mark, thank you for your review and for your kind words regarding our team. I'm happy to hear that you enjoyed discovering our downtown location and free parking. I've shared your remarks with our team so we can continue to improve upon our guest experience. We hope that you'll stay with us again in our renovated rooms and explore... More 

Kill Devil Hills, North Carolina
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always love staying at Renaissance Hotels and this one did not disappoint us. The location was so convenient to all the things we wanted to do and see. Being able to walk a short distance to so many restaurants, shops and sites was perfect. The hotel was clean and the beds comfortable. The staff was very friendly.

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