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Renaissance Asheville Hotel

3.5 of 5 31 Woodfin Street, Asheville, NC 28801
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Renaissance Asheville Hotel
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Renaissance Asheville Hotel
Renaissance Asheville Hotel
Renaissance Asheville Hotel
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848 reviews from our community

Traveler rating
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    168
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chapel Hill, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

An older property that has been renovated with clean rooms. Exactly what is expected from this level of hotel. Nothing special, but does have a great location for walking access to downtown Asheville which was perfect for our weekend visit. As a side note, we forgot a toothbrush so we visited the front desk and they indicated that they have... More 

Was this review helpful? Yes
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review your stay with us. I’m happy to hear that you enjoyed our great location. I apologize for not meeting the Renaissance standards that are guests have come to expect and for the inconvenience this caused you. I'll be sure to pass along your comments to our team. We hope you'll stay with... More 

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Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

-Under construction restaurant & closed the concierge lounge (no plans to re-open), please update your website to indicate this info! -Extra small bathroom--upgrade for plat--not so much! One of the reasons I stay with Renn locations in the nice lounges...and good location. Also note: The Pere Marquette in NOLA has closed their lounge (also, no plans to re-open), not sure... More 

Was this review helpful? Yes 4
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Hi Susie, Thank you for taking the time to review your stay and for letting us know that we need to update this information on our website. We are making those updates now to avoid any confusion in the future. I’m sorry for the inconvenience that this caused you during your visit. We hope you’ll stay with us next time... More 

Caswell Beach, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed the hotel location most of all. Hotel is within easy walking distance of excellent restaurants, shops, and sights. The rooms are nicely appointed and comfortable with good view of the mountains from large window. Bathroom is small.

Was this review helpful? Yes
Gallatin, Tennessee
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on New Year's Eve with our family of five. The rooms were clean and comfortable and the lobby was very nice and cheerful. The location is great because you can walk to all of the restaurants and shops downtown. Unfortunately, it was too cold when we were there so we drove. The only issue we had the... More 

Was this review helpful? Yes
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review your stay with us. I'm happy to hear that you enjoyed our convenient location and hope you return when it warms up. I'm sorry for any inconvenience that the parking may have caused you. I will be sure to pass along your comments to team. More 

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed over Super Bowl Weekend and it was grand! Aaron at the front desk was beyond helpful with all of his suggestions, especially for dining options. Hotel is located within walking distance from pretty much everything. Aaron was wonderful at check in and gave us an upgrade to a corner king. My only issue with the room was lack... More 

Was this review helpful? Yes
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review your stay with us. I'm happy to hear that you had a charming time and that Aaron was so helpful. I will be sure to pass along your comments to the team. I apologize for any inconvenience that the mirror may have caused you. We hope you’ll stay with us again, next... More 

Santa Rosa Beach, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel! Walk to downtown restaurants, shops, bars. The room was clean. Nicely decorated. Would stay here again. Biltmore only a short drive. staff was friendly. Comfy beds. Cozy lobby. Nice bar area by lobby.

Was this review helpful? Yes 1
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review and comment your stay with us. I'm happy to hear that you enjoyed your stay and our prime location. I'll be sure to pass along your comments to our team. We hope you stay with us again, next time you're in Asheville. More 

Brooklyn Park, Minnesota
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place, the staff was very helpful and gracious. Great lobby, it has wonderful strange chair and sitting area with a nice fire place. grand location the shopping and dinning is wonderful something for everyone,all around lovely!

Was this review helpful? Yes
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review us. I'm happy to hear that you had a lovely time and enjoyed our convenient location for shopping and dining. We hope to see you again, soon. More 

Top Contributor
79 reviews 79 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is fantastic! Most of your bars and restaurants are walkable in downtown Asheville, which is nice. The lobby has been remodeled since our last stay 3 years ago - it's GORGEOUS! And, inviting. The front desk staff was very friendly and helpful as was the lobby bar tender. The rooms are clean, but nothing special. The bathrooms are... More 

Was this review helpful? Yes
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Hi Ann, Thank you for reviewing your stay with us. I'll be sure to pass along your compliments to our front desk staff. I'm happy to hear that you enjoyed our gorgeous lobby and our fantastic location. Hope to see you again, soon. More 

Raleigh, North Carolina
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a Valentine's Day weekend through Biltmore. The price was right. Check in was easy and they honored an early check in request as well as a high floor request. The lobby is cheerful as are the employees. We were greeted at every turn. The room, not so much. Aside from the bed being very comfortable, the room was worn... More 

Was this review helpful? Yes
Renaissance AVL R, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review your recent stay. I want to personally apologize for the issues that you have encountered. I will pass this information along to our housekeeping manager as well as our general manager. If I may be any additional assistance to you now or in the future please do not hesitate to contact me... More 

Wakefield, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at the Renaissance are so charming and friendly. I really enjoyed my stay here. The lobby is great for meeting and socialising - beautifully decorated. My room was spotless and extremely comfortable. I enjoyed the food, which was very well presented. Look forward to staying here again.

Was this review helpful? Yes
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Mary, Thank you for taking the time to review your stay. I'm happy to hear that you enjoyed your stay. I'll be sure to pass along your compliments to our team. We look forward to your next visit. More 

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Additional Information about Renaissance Asheville Hotel

Address: 31 Woodfin Street, Asheville, NC 28801
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
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Also Known As:
Renaissance Asheville
Asheville Renaissance
Hotel Style:
#20 Business Hotel in Asheville
#26 Family Hotel in Asheville
#27 Romantic Hotel in Asheville

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