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All 59 Asheville hotels

Residence Inn Asheville Biltmore

3.0 of 5 Hotel   |   701 Biltmore Avenue, Asheville, NC 28803
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78%
Ranked #26 of 59 hotels in Asheville
A recent review
5 of 5 stars reviewed 6 days ago
rawband Winston Salem, North Carolina
  • Overview
  • Reviews (233)
  • Photos (37)
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  • Room tips (40)
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233 people have reviewed this hotel

Traveler rating
    101
    75
    32
    17
    8
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75
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Winston Salem, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My family came with me to Asheville on business. The hotel was great for me on my business trip but moreover it was wonderful for the family. The staff was nice, the hotel was clean and the location was perfect.

Was this review helpful? Yes
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear Rawband - I'm glad that you enjoyed your stay at the Residence Inn, and found that our hotel is great for business or traveling with family. Our staff enjoys accommodating guests like you and takes pride in every aspect of your stay. The next time you are in Asheville, NC, we hope that you will stay with us again.... More

Hickory, North Carolina
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to Biltmore, Biltmore Village, and Mission Hospital. It's also not a bad drive to downtown from here. The hotel rooms were nice, clean, and quiet. The hotel staff was generally helpful, although one of the staff seemed a little on the uppity side (not bad, just not as friendly as the others). One hint for this... More

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear pinu2 - Thank you for enjoying your stay at our Residence Inn Asheville in NC. It was great to see that you found our central location to be the most convenient hotel to Biltmore Village, Biltmore Estate and downtown Asheville. Our staff prides itself on being congenial, as well as maintaining a clean, comfortable product. We look forward to... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located very close to the Biltmore and HWY 40. If you're in town to do business downtown it is a bit far especially during key times of day. The staff was friendly and accommodating, and they definitely rate highly on both the breakfast and evening food offerings. Both were very nice.

Was this review helpful? Yes
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear Methetraveler1961 - We are so glad that you enjoyed your stay at our Residence Inn Asheville in NC. Thank you for your compliments on our hot breakfast buffet, evning food and our friendly staff, since these are just two of the many items that we take great pride in at our hotel. We look forward to your return to... More

Columbia, South Carolina
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Front desk...depends on who you talk to whether they are friendly or unpleasant, but in neither case very helpful. Air conditioning old and REALLY loud, blows cold air all right, right onto the bed. The nights were a series of kicking off the blankets, then waking up to a noisy blast of cold air on the body. The coffee maker... More

Was this review helpful? Yes
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear WXinDC - We are sorry to hear that your stay was less than excellent. Our property was renovated about a year and half ago and we receive compliments frequently about how pleasing the styling of furniture is, and that all rooms are suites. We apologize that on the busy July 4th holiday weekend we were unable to accommodate a... More

Cincinnati
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 20, 2014

Residence Inn has become our go-to place to stay when we're traveling. This one was just a couple of blocks away from the Biltmore Estate which was our destination. We really enjoyed the hot breakfast each morning. The front-desk personnel were all friendly & helpful. Thanks for helping us make our trip so pleasant!

Was this review helpful? Yes
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

TravelerJLA - We are so glad that you enjoyed your stay at our Residence Inn Asheville in NC. Thank you for your compliments on our hot breakfast buffet and our friendly staff, since these are just two of the many items that we take great pride in at our hotel. We look forward to your return to Asheville, and hope... More

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

I always love the Residence Inn. Having an option for 2 bedrooms and 2 bathrooms plus a living area and kitchen can't be beat. The staff was exceptional, as I have found in all of the Marriotts so far. They have a great hot breakfast in the morning and were very flexible with us both on the check-in and check-out... More

Was this review helpful? Yes 1
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Hello CalChrome, Thank you so much for sharing your feedback of the Residence Inn Biltmore! We are pleased about your positive experiences with our staff, and that you enjoyed starting your day with our delicious hot breakfast. We appreciate you choosing to stay with us while in Asheville and look forward to having you back! Sincerely, Lauren McDevitt Marketing and... More

Hickory, North Carolina
1 review
5 of 5 stars Reviewed June 7, 2014

This Residence Inn is so easy for you to see the downtown area and take advantage of many great restaurants and shops. We found that the clientele were friendly and everyone that is an employee was eager to serve you. I cannot say enough for the helpful staff We enjoy staying at this hotel several times a year.

Was this review helpful? Yes
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Linda S, Thank you for sharing your review of the Residence Inn Biltmore. Its great that you enjoyed our location in Historic Biltmore Village, near downtown Asheville, the Biltmore Estate, and a variety of great shopping and restaurants! We thank you for your feedback as well about your positive experiences with our great team members and we will be... More

Monroe, Georgia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

This week I went with friends to Asheville for a few days of shopping and eating. We've visited Asheville each year for several years, but have never stayed at this Residence Inn. We will be sure to stay on our future visits! Our room was clean, quiet and well equipped. There was a full sized fridge, a range, dishwasher and... More

Was this review helpful? Yes
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Hello ginnyreader, WOW - we are excited to hear about your recent experience at the Residence Inn Biltmore! Its great that you enjoyed our location in Historic Biltmore Village, and that our newly renovated suites were to your liking. Thank you also for starting your day with with our delicious breakfast and enjoyed our dinner receptions. We are pleased that... More

Farmington, NM
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 1, 2014

When I realized they allowed pets I was worried about noise. This place was quiet and clean and spacious. They even served us dinner in the evenings (not sure if it is every evening). And those evening meals were pretty darn good and saved us some money, It is convenient to the Biltmore part of town and staff was VERY... More

Was this review helpful? Yes
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Marty M, WOW - your review is too kind! We are thrilled to hear about your experience at the Residence Inn Biltmore and that out of all of your hotel stays during your travels, you preferred our property! Thank you for your business and we hope to see you back soon! Sincerely, Lauren McDevitt Marketing and Guest Relations Residence... More

Easley, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2014

We were in Asheville, NC for a long weekend to go antiquing and visit the city. This was the PERFECT location! They have full breakfast included, a nice comfy lounge area in the room with a gas fireplace (small but nice on cold evenings), bed was nice and comfortable also. Anything we needed was taken care of. They gave great... More

Was this review helpful? Yes
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear KristieA011, Thank you so much for your kind words about the Residence Inn Biltmore! We love to hear when our guests have an exceptional experience and it sounds like you had just that! We can't wait to have you back! Sincerely, Lauren McDevitt Marketing and Guest Relations Residence Inn Biltmore More

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Additional Information about Residence Inn Asheville Biltmore

Address: 701 Biltmore Avenue, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#26 Family Hotel in Asheville #26 Romantic Hotel in Asheville
Hotel Class
Number of rooms
72

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