This hotel is under renovation and I apparently missed that on their web site. We were booked in a non smoking room that had completed renovations. The updates included new appliances, paint, bath counter and tub and carpet. The furniture, bed and bedding,pillows, drapery were not updated. Extremely uncomfortable bed and pillows. The old cigarette smoke smells or chemical smells...
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This type property let's you get away from a room with a bed. More space, included kitchen just plain "elbow" room. Marriott Rewards member and wasn't disappointed. Close enough to Biltmore Estates to be an easy drive and as I had traveled to Asheville for some 30 years, easy access to Biltmore Village and Asheville itself.
Excellent front desk staff....
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Hello Adam! Thank you so much for sharing your recent stay at the Residence Inn Biltmore! We are so glad to hear that you enjoyed our spacious suites and location in near the Biltmore Estate and Biltmore ! We will share your kind words with our staff and we do hope that you come visit us again soon - especially...
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I had AAA book this hotel based on Trip Advisor members feedback. We were informed that some work was being done, and should be completed by time of arrival? When we walked in, a large board informed us that the Hotel is under Renovation and looking forward to a summer completion date. I suggest that if I had checked the...
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Hello Holly! Thank you so much for taking the time to share your recent stay at the Residence Inn Biltmore! Our property is undergoing extensive renovations through the summer, all to improve our overall guest experience! We do hope that you are able to come back when they are complete to be able to enjoy the amazing transformation! I'm glad...
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We chose this hotel because (a) we're huge Marriott fans, and (b) its location near Biltmore House is superb. The hotel website indicated that renovations were in progress, but that did not seem to be a concern, since we'd be out most of the day. I guess I hadn't thought out what the not-yet-renovated rooms would be like. Our suite...
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My family of 5 booked this property for a short excursion to the Biltmore in Asheville. I chose the property for two main reasons - location near Biltmore and downtown, and 2 bedroom availability. The location did not disappoint as both the Biltmore and downtown were very short drives. The property itself was average by Marriott standards, but renovation is...
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This hotel is clean and the staff is pleasant, professional and knowledgeable about things travelers need to know i.e. Restaurants, directions, things to do! Breakfast is delicious and FREE! Which is amazing and almost impossible to believe once you see the choices and that it is hot! The rooms are so spacious and there is even a fireplace. For the...
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Heather, thank you so so much for your wonderful and kind words! We are thrilled that you had a great stay at our Residence Inn Biltmore and that our staff was helpful during your visit! We hope you come back soon - especially when our renovation is complete. You will love what you see! Thanks again for your business!
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I wanted to stay at a place that was close to the main entrance of the Biltmore Estate. Well this hotel is in the ideal location, being just about 1/2 mile from the main entrance. Having said that, I went online and attempted to book a room. It stated that renovations were in process. I then called the 800 number...
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Thank you so much for taking the time to review your recent stay at the Residence Inn Biltmore. As our website states, we hope to have all of our renovations completed by July 14th. We are attempting to minimize any inconveniences to our guests, but understand that with progress, some are unavoidable. We are making significant improvements in all areas...
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We like Residence Inn's in general and find them to be good values. We chose this because when doing a search for hotels near the estate, this listed as being less than 1 mile from the entrance. But if you've never been to Biltmore before, just be aware that this is relatively meaningless. It’s sort of like hotels on Disney...
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We appreciate your feedback on your recent visit to Asheville and the Residence Inn Biltmore. We are one of the closet hotels to the Biltmore Estate Entrance and love our closeness to all of the shops and restaurants in Biltmore Village, which is within walking distance. Our renovations to improve the entire hotel will be complete in July, so you...
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It was clean, big 2 bed room suits we had. Each room has TV which was perfect snd like the kitchen. Nice breakfast. Monday to wednesday they even put out dinner we had a good dinner. It was minutes to Biltmore house.
Thank you so much for your kind words and your business! We hope to have you back soon!
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I came here with my family for a weekend trip in Asheville. The first thing we noticed was that the staff were very nice and friendly. They were very approachable and understanding. The room was extremely clean and everything was very comfortable- the fireplace was an added bonus! The kitchen was loaded with all the utensils you could possibly ask...
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Hello Marielle! Thank you for sharing your recent experience at the Residence Inn Biltmore! We are glad our staff made you feel welcomed upon arrival and that you found your accommodations to be relaxing and comfortable. We thank you for your business and hope you are able to come stay with us soon!
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