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Residence Inn Asheville Biltmore

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701 Biltmore Avenue, Asheville, NC 28803
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Residence Inn Asheville Biltmore
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Residence Inn Asheville Biltmore
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301 Reviews from our TripAdvisor Community

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Traveler rating
    128
    98
    43
    22
    10
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100
107
18
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Level Contributor
165 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
2 of 5 stars Reviewed yesterday NEW

Well, this hotel really needs to be re-located and built from the ground up. Most everything is outdated and is in "maintenance" mode. First the positives. The staff was courteous and helpful and the rooms were clean. Now for the challenges. The hotel is serviced by only one small elevator that only fits about 4 adults. Between up and down... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an average residence inn. Location is close to everything (hospital, biltmore, downtown) but still a drive. Traffic and parking in Asheville seems to get worse every time I go there so I would take that into account. Everything about the hotel was fine - nothing special. I stay at residence inns frequently and I would say the breakfast... More 

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Fort Myers, Florida
Level Contributor
169 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly and helpful staff. Comfortable bed in a quiet room. Location just minutes from the action in downtown Asheville and the Biltmore estate. Tasty breakfast to start your day. Having a fridge and stove top is a great way to keep your vacation expenses in check. It is a Marriott property what more do I need to say.

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LA
Level Contributor
107 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked via website, everything as booked. Friendly arrival and departure. Accurate billing. No problems encountered. Wifi speed was okay. Rooms were clean and well equipped.Family were very happy with this Residence Inn. We would stay again.

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Fort Lauderdale, Florida
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My experience was pleasant. I read other comments about the front desk being rude. I found the opposite. They were friendly and helpful and very nice. I encountered 5 different front desk staff members and all of them were kind and very helpful. The rooms are sufficient, clean, the dressers and desk furniture is very cheap and outdated but the... More 

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Ponte Vedra Beach, Florida
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights with a family of 6. As Residence Inn's go, this was right smack in the middle for quality. Nice family hotel with friendly, accommodating staff. However, the structure was very plain and could use a facelift. If you are looking for fancy, upscale, you may be disappointed. If you looking for a nice, clean hotel with friendly... More 

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4 of 5 stars Reviewed 4 weeks ago

The staff at the hotel were very friendly and helpful. The room was clean and met the basic needs. It's not really in walking distance of much, but we drove to shops and food. This is a great place if you need longer stay or for families open to swapping "frills" for space

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Ponte Vedra Beach, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

great room and rates were fair and breakfast was wonderful. Get early to get morming papers all gone by 9 am. They have events certain nights of the week ask about them( cook out, cocktail hour etc ) . We stayed for a week and they did not advise us of these benefits. The front desk could have been more... More 

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Atlanta, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

In theory, this could have been a lovely stay. The location is convenient to the Biltmore and some shops in the village. However, it is very, very noisy. The sound from the hallways is incessant and the build quality is very poor. I think if you are a family with young children and are used to the noise, that would... More 

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BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Constantcomment62, Thank you for sharing your feedback. We apologize for any issues you encountered during your stay with us, as we strive for all of our guests to have a positive experience when visiting our property. We are glad you enjoyed our Biltmore Village location and hope you found other positives in your stay. We appreciate your business and... More 

Buckhead, Georgia
5 of 5 stars Reviewed 4 weeks ago

Very friendly and welcoming staff (from front desk to housekeeping), Room was one of the cleanest rooms we have stayed in. The breakfast was good and both check in and checkout were handled quickly and professionally. Well Done Marriott!!

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