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Downtown Inn & Suites

120 Patton Ave., Asheville, NC 28801 (Formerly Days Inn)
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Downtown Inn & Suites
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411 reviews from our community

Traveler rating
    63
    177
    87
    36
    48
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marion, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

I made my reservation over the phone with a staff member March 1st and was emailed my confirmation number seconds later. The day before my stay on March 13th I was emailed a cancellation notice. I called four times and the owner would not speak to me, staff however were sympathetic and curtious. My reservation was cancelled due to me... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I live in Greenville and Asheville is sort of a get away for me. I've been to this hotel three times so far and I've never been dissatisfied. The price is fantastic for the location. If you're visiting Asheville, stay here. You'll enjoy it. You'll be within walking distance of everything downtown, so unless you're planning on exploring elsewhere, you... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Cheap hotel right in the middle of downtown. Clean enough to sleep well and not worry, the experience was good enough to keep going back to. Not much more to say than it's a clean bed for cheap, close to everything you want to be near, and quiet enough.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 14, 2015

I made a reservation back in November for Valentine's Day weekend. They did not acknowledge our reservation upon arrival even though I had a confirmation number and an email confirmation. The manager also refused to speak with me or my husband. I have stayed here for 15+ years and will never stay here again.

Was this review helpful? Yes 3
NK_Patel-Owner, Owner at Downtown Inn & Suites, responded to this review

This guest made a reservation for a stay at our hotel for arriving date 5-9-2015. This reservation was made by the guest online through our website. The guest arrived at our hotel on 2-14-2015. We confirmed that he had a reservation for arrival date of 5-9-2015, and provided him with the confirmation that was also sent to him through our... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 4, 2015

Did the job for a night. Clean and price right for a city motel. Looks like there is a very nice pool during the summer. One thing to remember is if you live within 15 miles of the owner will not rent a room to you. I guess they found those who wanted to stay at a motel in the... More 

Was this review helpful? Yes 1
Rogersville, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 25, 2015

My husband planned for us to go to Asheville for the weekend for my birthday. We had never been before, so everything was a first for us. The hotel was in a great location for that reason. It was close to everything. Biltmore was around 10 mins away, which was on top of our list of things to do. Also... More 

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Burlington, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

You absolutely can't beat the location of this hotel. Perfect spot to easily walk all around downtown Asheville (make sure to get to breakfast at Tupelo Honey during your stay). Not the most modern/updated hotel, but the rooms are clean with comfortable beds and convenient fridge & microwave (and we love that we can bring our dog!). When we arrived... More 

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Providence, Rhode Island
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

I stayed at the Downtown Inn & Suites and had an amazing experience. Rene the women who worked the front desk was so kind and friendly. She showed us the room before we decided to book it. The room was very clean and the complimentary breakfast till noon was awesome!! I stayed for 4 nights and felt at home. I... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2015

I stayed here with friends for New Years eve. The hotel is pretty nice and the staff were super nice! The beds were nice and soft. The rooms were very clean. Overall we had a great experience. I would definitely recommend this hotel.

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Athens, Georgia
1 review
4 of 5 stars Reviewed December 29, 2014

We stayed here for our anniversary weekend in November. It's easy to walk around the city from the hotel--we didn't move our car until our last day. We bring our own pillows everywhere we go--we both love our own and spent a lot of time finding them. We forgot to take them with us when we left and thought they... More 

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