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Days Inn Asheville Mall

2.0 of 5
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201 Tunnel Road, I-40 & Highway 240, Asheville, NC 28805
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1 room 1 guest
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751 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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LAKE PLACID,FL
Level Contributor
128 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

One night stop.....was given room close to where they were replacing carpet in other rooms.Both ice machines broke..outlet was missed in room remodel...OLD STYLE ..COULDN'T USE MY CPAP machine due to plug not fitting in outlet.THANKS! BREAKFAST very good!

Was this review helpful? Yes
Hendersonville, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

The front staff were very helpful and kind. The breakfast was super. Room was clean and attractive. Would love to stay there again?

Review collected in partnership with Days Inn

Was this review helpful? Yes
DaysInnAshevilleMall, Manager at Days Inn Asheville Mall, responded to this review

We greatly appreciate your feedback and for staying with us. Be sure to check back with us to see the recent hotel renovations. We hope to see you back soon. Warmest regards, Days Inn Asheville Mall. More 

West Columbia, South Carolina, United States
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

This place is in a great location, but the age is starting to show. The bathroom had peeling paint on the tub and shower along with some mold on the base tile. The toilet sounded like a jet plane when flushed. The read of the room was OK, but had several small gnats and other critter flying about. We had... More 

Was this review helpful? Yes
DaysInnAshevilleMall, Manager at Days Inn Asheville Mall, responded to this review

Thank you for bringing this to our attention, we continuously search for ways to improve the quality and service we offer. We apologize for any inconveniences you may have experienced during your stay. We are currently undergoing major renovations and we hope you consider us for your future trips to Asheville. Warmest regards, Days Inn Asheville Mall. More 

Jonesboro
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Even though I did not have a reservation and they were not able to give me the type of room I needed they gave me a room and brought in a rollaway bed and did not charge me extra. I also love the breakfast bar. If I go back that way again I plan on staying there again.

Review collected in partnership with Days Inn

Was this review helpful? Yes
DaysInnAshevilleMall, Manager at Days Inn Asheville Mall, responded to this review

We always welcome guest feedback. We strive to provide the best quality and service. Hope to see you back soon, thanks again for visiting us at the Days Inn Asheville Mall. More 

Stow, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, good location for us and much nicer than another one we stayed in last year in Asheville. I had two minor complaints: 1. The bathroom is super outdated - as in the type of flush you have to use your foot for - very industrial and the shower was not in great shape either. 2. The beds are a... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
DaysInnAshevilleMall, Manager at Days Inn Asheville Mall, responded to this review

Thank you for sharing your experience, we are continuing progress on renovations and welcome all feedback. Please check back with us for your next trip to Asheville. More 

Dallas, Texas
1 review
2 of 5 stars Reviewed 1 week ago

The room was OK... Not great but OK... checked in and lights, TV, phone and safe did not work... the first 2 were fixed by the staff but the phone service was hit and miss and no voice mail… and the safe for the room valuables was a loss. If you cannot store your valuables, how do you keep them... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
DaysInnAshevilleMall, Manager at Days Inn Asheville Mall, responded to this review

Thank you for bringing this to our attention, we continuously search for ways to improve the quality and service we offer. We apologize for any inconveniences you may have experienced during your stay. We are currently undergoing major renovations and we hope you consider us for your future trips to Asheville. Warmest regards, Days Inn Asheville Mall. More 

1 review
1 of 5 stars Reviewed 1 week ago

It's really awful to wake up with ants crawling on your bed linens and seeing spiders in the shower. Customer service unsatisfactory. Will never book this Inn in future. There are many alternative choices in the surrounding area.

Was this review helpful? Yes
DaysInnAshevilleMall, Manager at Days Inn Asheville Mall, responded to this review

Thank you for bringing this to our attention, we continuously search for ways to improve the quality and service we offer. We apologize for any inconveniences you may have experienced during your stay. We are currently undergoing major renovations and we hope you consider us for your future trips to Asheville. Warmest regards, Days Inn Asheville Mall. More 

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