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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

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1914 Old Haywood Road, Asheville, NC 28806
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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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1,409 Reviews from our TripAdvisor Community

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Louisville, Kentucky
1 review
5 of 5 stars Reviewed yesterday NEW

The room was a good size and very clean. The king size bed was comfortable with nice linens. The staff was very kind and helpful. Numerous options for breakfast. The hotel was perfect for a stop on our way to South Carolina.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Gregory M
Waymart
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Definitely a nice clean friendly place to stay! All the staff was extra nice and so accommodating! They go above and beyond making your stay memorable. Easy to find and ample parking. The breakfast was great too. Lots of good food and I Love their coffee!

Helpful?
Thank Wheel5
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you for your kind words regarding my staff. Our hearts are in service and we want our guests to have a relaxing and enjoyable stay. Thank you for the validation as we will wholeheartedly continue to strive to receive your 5 star reviews. Come back again soon and thank you for your business. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I travel with my son quite a lot for soccer tournaments which call for at least an overnight stay. We often don't have enough time to take advantage of amenities offered but what we do need is a clean, comfortable room, a comfortable bed and preferably breakfast to get us started. This hotel fulfilled our needs and exceeded our expectations.... More 

Helpful?
Thank Ernest S
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you sir for your nice review and for validating our sincerest intentions which is to make you feel at home and at ease. We will continue to strive to meet and exceed your expectations. Come back again and see us soon! We appreciate your business. More 

2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We were happy with the cleanliness and general quality of the hotel. The staff was friendly and helpful. We were a bit unhappy, because the refridgerator in the room was quite loud and there was a loud humming coming through one of the walls. Also, the breakfast left a little to be desired.

Helpful?
Thank Jacob G
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you for your review, I am sorry about the noises from next door. We keep the refrigerators well maintained but sleeping in a new environment can be difficult sometimes (I don't like the sound of any noise when I sleep either). We do have ear plugs at the front desk for next time. Please come back and see us... More 

Chester, Virginia
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed for two nights on a trip to Asheville for our anniversary. The staff was friendly and eager to help. The room was clean, the bed was comfy and the breakfast was good. We were very pleased and we'll be back on our next visit!

Helpful?
1 Thank LisaN0421
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Happy Anniversary! Thank you for allowing us to be a part of your weekend celebration. We will look forward to seeing you again and appreciate you sharing such a special weekend with us. May you both have many more years of love and joy. More 

Chattanooga, Tennessee
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice room for a great price. The rooms aren't awesome. But they are quiet and nice enough. Everything worked. Very good service. We got a good nights sleep. Bed was fine. Pillows to small still too thick. Good breakfast. Rapid check in. Clean without funny smells. I wold do it again.

Helpful?
Thank JPPA66
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

I am sure your father was happy to see you and we appreciate you choosing us coming to town for the occasion. Thank you for your business and your favorable review. We appreciate it very much. More 

North Wilkesboro, North Carolina
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very nice stay in the extended stay suite room 212. Everything was very clean and up to date. Our housekeeper Kenny did a bang up job We were there for the Kevin Hearne STAKED book tour and was also comped a nice bottle of Biltmore wine. The gentleman and lady at the front desk was very polite and... More 

Helpful?
Thank Minton2010
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

What an awesome weekend with Kevin Hearne! I am so glad you enjoyed your visit! Come back and see us again soon. More 

Loganville, Georgia
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

Absolutely beautiful and clean room!! So nice to stay in a place that is so quiet, clean and wonderful staff. Bed is so comfortable and I wish I had one at home. We talked about getting one and we just might! We had the king size bed and we both loved it. Breakfast buffet is one of the best we... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Paula Q
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you for your kind words! We love our clean, quiet guests too! I am glad you enjoyed your stay and I hope you will consider Country Inns & Suites Asheville West home away from home the next time you come to visit. Thank you for your business! More 

Myrtle Beach, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We had never been to the area but have often stayed at other Country Inn and Suites in other places. This stay was great, nice clean rooms, very good breakfast and a great staff made this 5 star for us.

Helpful?
Thank John R
ALALLISON, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

5 star review--thank you that warms my heart! Thank you for choosing us and trying us out. Thank you for your business. We would love to be your home away from home when you visit Asheville. More 

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