We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo Asheville Downtown

3.5 of 5 151 Haywood Street, Asheville, NC 28801
Hotel website
Hotel deals
Click for phone number
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
GreenLeadersGold level
Hotel Indigo Asheville Downtown
Professional photos View all
Browse nearby
Hotel Indigo Asheville Downtown
Write a Review

956 reviews from our community

Traveler rating
    568
    267
    78
    27
    16
See reviews for
124
519
35
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
  • All months
    (956)
  • Mar-May only
    (203)
  • Jun-Aug only
    (304)
  • Sep-Nov only
    (256)
  • Dec-Feb only
    (193)
All months
Smithfield, North Carolina
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel while I attended a conference. It's within a very pleasant walking distance of all the eclectic shops and restaurants so you won't need your car. Rooms, bathroom and linens were clean and satisfactory to my wife's liking. Floors were wood/laminate which she preferred. Has a small bar/restaurant in lobby. Can't comment on the quality of... More

Was this review helpful? Yes
Top Contributor
71 reviews 71 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We really enjoy hotel indigo, the location to downtown is great (you can walk just about anywhere) and the hotel is very clean and pleasant. Valet staff are very friendly and helpful and the front dest staff were exactly the same (friendly/helpful). Taylor the bartender was exceptional and made a great Moscow mule! We've stayed here before but this time... More

Was this review helpful? Yes
Lilburn, Georgia
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed at this very hotel. Its within walking distance of everything so you won't really need your car unless you are late. I found the front desk person to be not on point. In our reservations, it included breakfast- and we were never given our vouchers until I had to call and requests. By then, we had already lost... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Saturday night was $449 per night and it dropped $200 for Sunday night. For that kind of money, we had higher expectations! We rarely spend this much on a hotel and we're both very disappointed. There is nothing wrong per se, just that $325 a night for the average per night is a lot of money for what seemed to... More

Was this review helpful? Yes 3
Whitinsville, Massachusetts
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel Indigo Asheville was recommended by a business associate who lives in Asheville. From my first stay, it was great. I gave it 4 stars on Yelp, and as high a rating on Trip Advisor. I have subsequently stayed approximately 10-12 nights this year. The staff knew me by name by my 2nd visit, and EVERY single staff member... More

Was this review helpful? Yes 2
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We are absolutely thrilled you were able to rate us a 5-Star experience! Our goal is to inspire our guests with service that is above and beyond the traditional. Thank you so much for sharing this thorough and thoughtful review. Our team will be so excited to see how much you enjoyed staying wit us in beautiful downtown Asheville. If... More

Kingsport, Tennessee
Top Contributor
69 reviews 69 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently rented out the penthouse suite with friends. It was a beautiful room with a beautiful view from the HUGE balcony! The only complaint I have is that even though the room sleeps five, it only allowed free parking for one car. Every car beyond that was $15. I would think they would at least allow for two vehicles... More

Was this review helpful? Yes 1
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for sharing your thoughts with us! Our penthouse suites are truly the lap of luxury in downtown Asheville. We look forward to the next opportunity to serve you! Warmly, Jamie Bratcher Guest Service Manager More

Macomb, Michigan
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had previously stayed at the Hotel Indigo in Asheville, N.C. (definitely worth another trip advisor review) and were very impressed so we thought we would give the Nashville location a try. We were not disappointed. The Hotel is lovely. The service was great and being so close to the downtown area and great hotels made it even better. A... More

Was this review helpful? Yes
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Karen, Thank you so much for your kind words about our Nashville property! The team in Nashville shares our commitment to providing excellent experiences for our guests. We look forward to serving you again on your next visit to Asheville, North Carolina! Warmest Wishes, Jamie Bratcher Guest Service Manager More

Atlanta, Georgia
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A friend recommended Hotel Indigo as a good downtown Asheville location. I booked online and decided to splurge on a suite because I read about floor-to-ceiling windows, some with balconies. We only had one night in Asheville. I called hotel prior to arrival to request a corner balcony suite. I was told that a request would be put in the... More

Was this review helpful? Yes
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for taking the time to share your feedback with us and the Tripadvisor community. I am thrilled that you enjoyed your experience with us in Asheville! I appreciate you letting us know about a training opportunity we have with our team, as our Guest Service Ambassador should have let you know on the phone what the... More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A wonderful hotel, with friendly and attentive staff. My wife and I had a room with gorgeous views of the Blue Ridge Mountains. It was bright, clean and comfortable. The staff was friendly yet professional, attentive yet supportive. It was a perfect fit for my wife and me. Plus the Hotel is perfectly located. It's less than twenty minutes from... More

Was this review helpful? Yes
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for sharing such a glowing review of our courteous team and planet-friendly hotel. We hope to have the opportunity to be of service to you again, soon! Warm Wishes, Jamie Bratcher Guest Service Manager jbratcher@hlihotels.com More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a nice, modern hotel in a great location within walking distance of everything you will want to see in downtown Asheville. Had everything we needed. Rooms were nice, clean and comfortable. Very helpful and friendly staff. Also has a car park.

Was this review helpful? Yes
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for your kind words. We await our next opportunity to serve you with great anticipation! Kind Regards, Jamie Bratcher Guest Service Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Indigo Asheville Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Orbitz, Priceline, Agoda, BookIt.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Indigo Asheville Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

302 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (225)
Viewed
Hotel & grounds (28)
Viewed
Room/suite (90)
Viewed
Bathroom (29)
Viewed
Dining (10)
Viewed
View from room (23)
Viewed
Pool/beach area (3)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (78)
Viewed
Room/suite (38)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (22)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay