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All 59 Asheville hotels

Brookstone Lodge

3.0 of 5 Hotel   |   4 Roberts Road, Asheville, NC 28803
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Brookstone Lodge
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80%
Ranked #26 of 59 hotels in Asheville
A recent review
4 of 5 stars reviewed 2 days ago
jandybeal
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452 people have reviewed this hotel

Traveler rating
    198
    159
    60
    25
    10
See reviews for
126
229
18
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The people at Brookstone Lodge were so welcoming and helpful. We had an issue with the ac in the first room and they moved us right away. The beds were comfortable and clean but the floors... The whole place needs an update but the location was great.

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2 reviews
4 of 5 stars Reviewed 1 week ago

Me and my girlfriend stayed here while on vacation. During our stay we visited the Biltmore Estate two days in a row, visited Asheville for a food tour, as well as did a white water rafting trip with the French Broad Rafting company. The location of this hotel was only 10 minutes from downtown Asheville and the Biltmore Estate. The... More

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Marysville, Ohio
Senior Contributor
29 reviews 29 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a stay with the Brookstone in combination with a visit to the Biltmore. It was very convenient because our tickets and everything for the Biltmore were waiting for us at check-in. The location is just off 40 which made it easy to get to Black Mountain and Chimney Rock during our visit as well as being a few... More

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North Tazewell, Virginia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been visiting The Biltmore Estate in Asheville for over 25 years and have stayed in various hotel/motels in the area. Most all have been good but by far the best is the Brookstone Lodge. It is easy to get too from the interstate and is a straight 5 minute ride to the entrance to Biltmore. You have inside... More

Was this review helpful? Yes 2
rrw007, Manager at Brookstone Lodge, responded to this review

Awesome review! Thank you for taking the time to review us. We value your comments! More

Long Island, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I came to Asheville in April to cover Moogfest and a lot of the hotel rooms within the city were already booked so we decided to consider hotels that were just right outside downtown Asheville since we were renting a car. The hotel is right off the highway (no highway noise from inside the hotel) and one... More

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

Thanks for all of the wonderful things you said about the hotel. We are glad you enjoyed your stay to our lovely city! See you next trip! More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Friendly and accommodating hotel. Little pricey for a night (115.00 w/tax) but it may be average for around here. Better continental breakfast than most. Clean, nice rooms with attractive fixtures. Asked for a room away from roads as recommended on here, they accommodated and it wasn't noisy. Would recommend, even better if you can find a coupon! 😜

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rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the feedback. We enjoy reading your positive comments! More

New York City, New York
Top Contributor
105 reviews 105 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and cheerful. Service was very friendly and hospitable. In 10 minutes you can be almost anywhere you need to be. They gave a free breakfast....eggs, sausage, cereals and yogurts. We'll be back!

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

We appreciate your review of Brookstone Lodge! Hope to see you back here very soon! More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent our 1-year wedding anniversary at Brookstone almost 5 years ago. We were impressed with the then new hotel and the level of service. We returned this past week with our son for a short getaway and we remain impressed. Brookstone delivers exactly what they promise: a blend of simple luxury with comfort. The beds are... More

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

Great to read your recent review! Thank you so much for taking the time to provide us such great feedback! More

Alabama
Contributor
17 reviews 17 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed five days and four nights in early June with wife and two kids. Stayed there last year also but didn't get to enjoy the place that much because we went at spring break and there was a freak snowstorm coming and we had to head home to beat it. This is a solid, clean, no-frills hotel with good beds/pillows,... More

Was this review helpful? Yes 2
rrw007, Manager at Brookstone Lodge, responded to this review

Very good review! I enjoyed reading this one. Sounds like you know your stuff! See you again real soon! More

Evansville, Indiana
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

We booked the Brookstone Lodge based on reviews here. Some were good and some were great. Overall we had a good experience. Our room was clean and well furnished. The breakfast was good. The staff was really friendly. For the money it was great experience.

Was this review helpful? Yes
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review. We are happy you had a great stay with us! More

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Additional Information about Brookstone Lodge

Address: 4 Roberts Road, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookstone Lodge 3*
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Also Known As:
Brookstone Hotel Asheville

45 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#18 Family Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 
Number of rooms
73

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