We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Brookstone Lodge

4 Roberts Road, Asheville, NC 28803
Hotel amenities
Brookstone Lodge
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #29 of 58 Hotels in Asheville
A recent review
5 of 5 stars reviewed 4 days ago
Ethan J
Write a Review

521 reviews from our community

Traveler rating
    221
    186
    74
    29
    11
See reviews for
153
257
19
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (521)
  • Mar-May only
    (107)
  • Jun-Aug only
    (158)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (104)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff was friendly and kind. A problem did occur with our reservation but was quickly moved to an upgraded room at no extra charge. I highly recommend this place as your next stay. We stayed here a week and thoroughly enjoyed every minute of it. Oh, and the breakfast was really good too!!! Will be staying here next time... More 

Was this review helpful? Yes 1
Maryville, Tennessee
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Brookstone is a nice, clean and convenient motel for a visit to Biltmore House. The rates are reasonable and the staff friendly and efficient. I would also recommend the Corner Kitchen as a place to eat during your stay. We've stayed here twice in the past two years and would return again if visiting the area.

Was this review helpful? Yes
Raleigh, North Carolina
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

We planned a trip to Asheville, NC with our kids, to take them to Biltmore for the first time. We chose this hotel for it's location and especially because it had a pool for the kids after a long day of walking around. Sadly, the pool was closed during our stay. Needless to say, we were very disappointed. After recovering... More 

Was this review helpful? Yes
Mobile, Alabama
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very clean and convenient to everything in Asheville. The staff was very nice. Breakfast was great. I have nothing bad to say about this hotel. I will stay here again on my next vacation to Asheville.

Was this review helpful? Yes
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for your review of the Brookstone Lodge. We are very thankful for your kind words. We are glad you enjoyed your stay with us. More 

California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights in April as we were visiting the Biltmore Estates. Very convenient to the Biltmore and a nice, clean hotel. I had spoken to Emily on the phone prior to our arrival and she was very helpful and kind when I thought I had mad an error on our reservation. I was glad she was working when... More 

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

It was great to read your review. We are happy you enjoyed your stay and that our staff was there to help with any questions you may have had. We love sharing with our guests the eateries, the breweries, the trails, the views, and all the other fun stuff to do in our town! More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The location was great for what we were looking for as we were in Asheville visiting the the Biltmore Estate. The hotel is only one exit east from the estate. It was also less than 20 min. away from our dinner plans that were north near Weaverville off I-26. On our way we passed through downtown Asheville in less than... More 

Was this review helpful? Yes
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for all of your great comments. We value the reviews and use them to continuously improve our services. More 

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms were very nice and clean. The staff was great. Breakfast was good. We stayed on the side closest to the highway. The traffic was very noisy and woke me up too early. Other than the noisy highway everything was good.

Was this review helpful? Yes
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review. Experiencing the warmth of a mountain lodge conveniently located near town can offer some road noise for some light sleepers. We are always happy to find a quieter area of the hotel for those that desire it. Just let one of our reservation specialists know when booking your reservation. More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

When we checked in I used my debit card to pay for this booking. The attendant told us how much the room is but never mentioned that a hold would be placed on my checking account. We checked out on Sunday and on Monday I noticed that I had been charged too much for the room so I called and... More 

Was this review helpful? Yes 5
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review. I am sorry to hear things were a bit challenging concerning the debit card authorization. Debit cards are different in that there is a temporary hold placed on the card and is authorized for usually 15% higher than room rates to cover any incidentals that may be purchased. In most cases, the release is... More 

Herndon, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family has grown up and we always need two rooms when we travel. I liked the BL as it was very reasonable and had all that we needed -- clean rooms, free breakfast, a pool with a hot tub, and a friendly staff. We didn't spend an enormous amount of time in our rooms, but it was a nice... More 

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

We want to say thanks. Thanks for the review, the great comments, and thanks for staying with us! More 

Minneapolis, Minnesota
Top Contributor
53 reviews 53 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The evening attendant was extremely friendly and helpful, but that's where any kind of above average ranking could be found. The room was adequate, the pool okay, and the breakfast so-so. In the middle of the night the guests next door to us came in and were talking and laughing. It sounded like they were in our room due to... More 

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

Thanks for the review. We value your comments and we will check our connector rooms doors for stability and security. More 

Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Dining (4)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (5)
Viewed
Room/suite (17)
Viewed
Bathroom (6)
Viewed
View from room (1)
Viewed
Other (12)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (78)
Viewed
Amenities (5)
Viewed
Double Queen Room (18)
Viewed
King Jacuzzi Room (21)
Viewed
Pool (9)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (9)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question