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All 58 Asheville hotels

Brookstone Lodge

3.0 of 5 Hotel   |   4 Roberts Road, Asheville, NC 28803
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Ranked #28 of 58 Hotels in Asheville
A recent review
3 of 5 stars reviewed 1 week ago
mikiea130 Taylorsville, North Carolina
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486 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taylorsville, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived early but had to go out while room was still getting ready. The hotel is really nice and the rooms are larger than most Inns of comparable size. Continental breakfast was about the industry standard but the beds were extremely hard. Not bad for one night but extended stay would require a visit to the chiropractor when I got... More

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rrw007, Manager at Brookstone Lodge, responded to this review

Thank you so much for the recent review of the Brookstone Lodge. We value your feedback and appreciate your comments! More

St. Louis
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed at the Brookstone Lodge in Asheville. We were taking a weekend trip visiting the Biltmore Estate and had no hotel reservations. While standing in line for the shuttle to the Vanderbilt Estate we decided we needed to book something. So I pulled up local hotels on my phone and found Brookstone. It was close... More

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

Always a pleasure to receive a review like this one! This is what we are all about. We want our guests to experience that friendly, warm feel of a mountain lodge, tucked away, in a convenient location near the Biltmore! Genuine, Southern hospitality all at a great rate! See ya next time! More

Pawleys Island, South Carolina
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Average type of hotel, the place is clean. The bed was too hard for my liking, and the pillows were hard too. The breakfast was not tasty- fake eggs, lousy coffee, but overall this place is fine for staying. Good service and we had a room with a jacuzzi and that was great.

Was this review helpful? Yes
rrw007, Manager at Brookstone Lodge, responded to this review

Nice to hear you had an overall good stay. Thank you for reviewing us. More

Hiawassee, Georgia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very easy to get to and also close to the Biltmore area and downtown. Our room on the 3rd floor was very nice, comfortable king bed, very clean. I was happy to see the "makeup" towel in the bathroom I thought it was a nice touch. The front desk staff was very helpful and also very good... More

Was this review helpful? Yes 1
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review. We are excited to hear you had a great stay with us! Please stay with us again next time you are in our beautiful town! More

Arlington, Vermont
1 review
3 of 5 stars Reviewed 3 weeks ago

The hospitality was great and the breakfast spread very complete. But, this is not a "Lodge" as the name implies. In fact, there is no outside area other than the parking lot on one side and a busy street on the other. The small lobby is the only area to sit in other than the breakfast area or room which... More

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rrw007, Manager at Brookstone Lodge, responded to this review

We appreciate you taking the time to review the Lodge. We are glad you enjoyed our friendly, knowledgeable staff and our great, deluxe continental, complimentary breakfast. Hope to see you again! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

All you need for a great weekend getaway.clean, affordable, plus nice staff.Close to Biltmore. Good breakfast something everyone will like.We always stay here and have more money in our pockets to show for it!

Was this review helpful? Yes
rrw007, Manager at Brookstone Lodge, responded to this review

It was great to read your review of us. Thank you for your positive comments. We look forward to you staying with us next trip to Asheville! More

Greenland, New Hampshire
1 review
1 of 5 stars Reviewed 3 weeks ago

We went there because AAA gave it three crowns. Shame on AAA. We arrived and the front desk charged us a rate thirty dollars higher than what we were quoted over the phone. We showed them our email confirmation rate and they were still sceptical all because all because the rate didn't match any of their rates. After fifteen to... More

Was this review helpful? Yes
rrw007, Manager at Brookstone Lodge, responded to this review

Thanks for reviewing the Brookstone Lodge. We value the feedback. Although it took some time we are excited we were able to save you some money on your reservation. We apologize for the cleaning smell being too strong in the room. Offering breakfast in shifts to larger groups is always helpful as to not neglect our guests who are not... More

Myrtle Beach, South Carolina, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our 5th trip to Asheville and our 3rd time staying at The Brookstone Lodge. For the money and believe me, there are some very pricey hotels in Asheville, this hotel never disappoints. Clean rooms, great breakfast, friendly staff and just a few minute drive to The Biltmore which is our main reason for visiting this very interesting city.... More

Was this review helpful? Yes 2
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you so much for reviewing us. We are happy to receive such good feedback! We hope to see you back with us again soon! More

Rocky Mount, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Really nice place to stay in Asheville, NC. Only a short drive to Biltmore Village, and downtown Asheville. Also close to the Blue Ridge Parkway & other restaurants & shopping on the south side of Asheville. The rooms were clean & modern, with a mini frig & microwave, as well as a flat screen TV mounted on the wall. Bed... More

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rrw007, Manager at Brookstone Lodge, responded to this review

Your feedback is important to us. We are always looking for cost effective ways to improve our breakfast, and make it a great way to start your day. Thank you for the review. More

Sevierville, Tennessee
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for 2 nights recently while visiting Asheville and Biltmore Estate. Upon entering our room, we immediately noticed that the entire floor of the room was "vibrating" or "bouncing", possibly due to a nearby mechanical room. We requested a different room and were pleased to be moved to a different floor with a room at the... More

Was this review helpful? Yes 2
rrw007, Manager at Brookstone Lodge, responded to this review

We do appreciate your feedback. We are disappointed that you did not have an awesome stay with us. Breakfast is an important part of our amenities and we do want that area to be clean, well stocked and satisfying. The area is a little small when the hotel is full but we want it to be a nice part of... More

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Additional Information about Brookstone Lodge

Address: 4 Roberts Road, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
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Also Known As:
Brookstone Hotel Asheville

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