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Hotel class 3.0 of 5
4 Roberts Road, Asheville, NC 28803
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Reviews you can trust

87% Recommend
4.5 of 5 stars 54 reviews
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By trip type
All (54)
[ Date ] [ Rating ]
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5 of 5 stars
SJLIKETOTRAVEL   1 contribution
CINCINNATI, OHIO
Nov 17, 2009 | Trip type: Couples
1/1 found this review helpful

This hotel just opened 4/09 so it is very clean and reasonably priced. The location is right off of the expressway so the surroundings are not attractive, but it is very close to the Biltmore Estate. The staff was very courteous and attentive. Breakfast is included. My husband and I could not have asked for more. We would definitely stay... more

Management response from
BrookstoneAVL, Manager

Thank you for taking the time to post your review of our hotel. We are glad that you had a great experience while staying here and visiting Asheville. Thank you for thinking of Brookstone Lodge for your stay and giving us a chance. Being a new and independently owned and operated hotel, we appreciate your business. We truly look forward...

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5 of 5 stars
nctim   2 contributions
Winston-Salem, NC
Nov 15, 2009 | Trip type: Couples
1/1 found this review helpful

My wife & I reserved a room at Brookstone Lodge for a two night stay based on the good reviews here on Trip Advisor. The hotel is about six months old and very, very clean. A minor problem with the deadbolt lock on our room door required one call to the desk and was fixed immediately. The staff was pleasant... more

Management response from
BrookstoneAVL, Manager

Thank you for staying with us at the new Brookstone Lodge. We strive to give you and all our guests a good experience while visiting Asheville. Thank you for taking the time to post your review on our hotel and pointing out the convenience of our location. We thank you for choosing us and look forward to you staying with...

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5 of 5 stars
thebeatChesapeake_Va   1 contribution
chesapeake, va
Nov 10, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Stayed here on Nov 6-7 2009 with friends to visit the Biltmore. I found this hotel to have impecable clean rooms, the most comfortable bed I have ever slept in and a wonderful breakfast selection. The staff was responsive to our every need and I would recommend this hotel to everyone. more

Management response from
BrookstoneAVL, Manager

Thank you for your glowing recommendation of our hotel. We are glad that you found Brookstone Lodge to be an “excellent hotel” and look forward to your next visit with us. Thank you for taking the time to post your experience with others.

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5 of 5 stars
homesteaderonvac   13 contributions
Bay Area, CA
Nov 10, 2009 | Trip type: Couples
1/1 found this review helpful

We had a very pleasant stay at Brookstone for 3 nights -- just the comfort we needed after 10 days of travel that started in Washington DC. Despite it's location away from downtown, it was an easy drive to sites like the Biltmore estate, shops and restaurant, and Blue Ridge Highway. It is close to the freeway, but we never... more

Management response from
BrookstoneAVL, Manager

Thank you for taking the time to post your review. We are so pleased that you had a great time at our hotel. Being a new independently owned hotel, we take pride in our service and TRULY appreciate your staying with us. We hope to see you again in the near future.

Great Hotel
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5 of 5 stars
1CC1   1 contribution
VA
Nov 9, 2009 | Trip type: Friends getaway

This hotel was perfect for our "girls get-a-way" to the Biltmore. It's a convenient straight shot out of their driveway to the Biltmore Gate. The hotel is new, beds are very comfortable, the rooms are clean and well appointed and the Staff is very accomodating and helpful. They have a full complimentary breakfast and dessert at night when you return... more

Management response from
BrookstoneAVL, Manager

Thank you for your wonderful review and for staying with us while visiting Asheville. We are glad that you and your girl friends had a great time and we do hope that you stay with us again in the future. Thank you for taking the time to post your review. We appreciate it and look forward to having you stay...

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4 of 5 stars
KYSU   13 contributions
Los Angeles
Oct 31, 2009 | Trip type: Couples

My husband and I stayed at Brookstone Lodge for one night....hotel was roomy and very comfortable. Great bed and up-to-date furnishings with warm colors. Great fixtures in the bathroom....and so clean! We could hear some noise from the road and from I-40 but not too bad. Housekeeping was very friendly and easy check-in. Less than a 10 minute drive to... more

Management response from
BrookstoneAVL, Manager

We are pleased that you were pleasantly surprised with your accommodations. We strive to help everyone have a wonderful stay and are so glad that you enjoyed yourself and would stay here again. We look forward to your next visit here at our hotel. Thank you for taking the time to post your review.

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5 of 5 stars
MaryGinny   8 contributions
Orlando, FL
Oct 29, 2009 | Trip type: Couples

We just returned from a two day and a five day stay at the Brookstone Lodge. (We stayed in Boone in between the two stays.) This hotel has a great location, directly off I-40, the road we took for day trips from Asheville each day and each way. The staff is very friendly from the front desk to the housekeeping... more

Management response from
BrookstoneAVL, Manager

Thank you very much for your wonderful review on Brookstone Lodge and thank you for choosing us as your place to stay while in Asheville. We really do appreciate it! We look forward to your next visit and we will make sure your next stay is as wonderful as this stay was for you. Thank you again.

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4 of 5 stars
Lovetotravel1954   23 contributions
Woking, England
Oct 29, 2009 | Trip type: Couples

The hotel was excellent in all respects. The staff were very friendly and helpful, the rooms well furnished and pleasant, good complimentary breakfast and evening coffee, excellent pool, good location. Near the I40 but, even though we were near the freeway, the noise was not intrusive. I would heartily recommend. more

Management response from
BrookstoneAVL, Manager

Thank you for staying with us on your recent visit to Asheville. We appreciate your business and we are so pleased that you had an excellent experience. We are VERY fortunate to have such a great staff. They truly do help to enhance your stay along with some added amenities. Thank you for taking the time to post your review.

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5 of 5 stars
StraitGirl   10 contributions
Little Rock, AR
Oct 22, 2009 | Trip type: Couples

My husband and I visited Asheville for our 20th wedding anniversary. We stayed at the Brookstone Lodge for the first two nights in a Jacuzzi suite. Definitely worth the extra money for the Jacuzzi tub - huge and so relaxing after a day of sightseeing! The room was spotless, and the bed was quite comfy. The microwave and refrigerator was... more

Management response from
BrookstoneAVL, Manager

Congratulations on your 20th wedding anniversary! We are glad that you had a wonderful experience while here at the Brookstone Lodge. I am pleased to hear our friendly staff was able to help you with any information you needed during your visit to Asheville. Thank you for taking the time to share your feedback with everyone. We look forward to...

DISAPPOINTED
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3 of 5 stars
INSURANCERON   1 contribution
TENNESSEE
Oct 19, 2009 | Trip type: Couples

Booked a "Dinner and a chef package" that turned out to be a joke. The dinner cost over $100 and the restaurant was a dump - found out later it was a converted biker's bar. Stay away from this package. The website for this hotel is misleading. Not as nice as the photos look. more

Management response from
BrookstoneAVL, Manager

We are so sorry that you did not have the experience that we felt you should have received with this package and we will be addressing that with the restaurant. Please know that a lot of thought and detail goes into our packages and this restaurant has received glowing recommendations (right here on Trip Advisor as well) for a great...

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Brookstone Lodge Also Known As

  • Brookstone Hotel Asheville
Address: 4 Roberts Road, Asheville, NC 28803