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Courtyard Asheville

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1 Buckstone Place, Asheville, NC 28805
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Courtyard Asheville
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pensacola, Florida
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great spot to stay in Asheville, NC - close to most things, easy downtown access. Downtown busy on weekends, a stop while travels along Blue Ridge Pkwy. Different restaurants etc, Biltmore always a great visit.

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5 of 5 stars Reviewed 1 week ago NEW

Nothing bad to say about this hotel. Friendly staff and very clean. The front desk had cookies and I thought it was a nice thing to have. Free breakfast was really tasty. Loved the make your own waffles and biscuits & gravy. Everything was quite tasty

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Sharon, MA
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for two nights at the Courtyard Asheville and, while we found the staff friendly and location outstanding, we were a little disappointed with the room. The Good: + Just six minutes from downtown makes this a great value for a visit to Asheville. Parking downtown is easy (and cheap) so it is worth it to stay a little... More 

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JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you taking the time to share your thoughts about your recent stay at the Courtyard. We appreciate your kind words about the hotel staff and the patio with fire pit. Please accept my apology that your did find your guest room totally to your liking. Our rooms are due to be renovated. When that is done, the entire bathroom... More 

Wilmington, North Carolina
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very nice personnel, front desk & housekeeping. Clean. Comfortable beds. I appreciated that they had a non-allergic room for me (pre-arranged). The negatives: no complementary breakfast; they have a Bistro in lobby. Several breakfast restaurants are nearby, but they're across a large highway, so even though they're theoretically walking distance, it wouldn't be safe. The tub was slippery. There's a... More 

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JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for staying at the Courtyard and sharing your experience. I appreciate the kind words about the hotel and the staff. Please accept my apology that the bathtub in your room was slippery. Maintenance has been advised to treat the tub with the anti-slip material that we routinely use on the tubs. Our guestrooms are due up to be... More 

Cleveland, Ohio
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is exactly what I expect from a Courtyard. The rooms were updated and clean. There were minor maintenance issues like a cracked tile in the bathroom but nothing major. I requested a king bed with pull out couch. Instead I got a king room with two chairs. Not a big deal but if I needed the couch I... More 

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JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you choosing the Asheville Courtyard for your accommodations while you were in town. I am glad that you found the hotel to meet your expectations. We do have a few rooms that have a King bed with 2 chairs instead of a sleeper sofa, as you experienced. Had you needed the sleeper sofa besides the King bed, we could... More 

Olathe, Kansas
Level Contributor
685 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 stars Reviewed 4 weeks ago

location was good, the rooms were clean but old. Place is a bit hard to find, but for a couple nights it was OK. its difficult to figure out where to stay in Asheville because it is kind of spread out, but this turned out to be a good locational

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JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for choosing the Courtyard Asheville for your recent accommodations while in town. We appreciate the time you took to share your experience at the hotel. Our guest rooms are indeed due for a renovation based upon Marriott standards. I am currently waiting on the timeline for this project. It will be a major renovation where not only will... More 

New York City, New York
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After reading the other reviews on Trip Advisor I wondered if we had stayed at the same hotel. The address jives. The experience does not. It took us a while to locate this hotel. The sign for it lists all the other hotels that are in the same complex so it is not easy to discern one name from the... More 

Was this review helpful? Yes 1
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for taking the time to share your experience at the Courtyard. Please accept my apology that you did not enjoy your stay at the hotel or our Bistro restaurant. The hotel opened in 1996 and our latest room renovations were done in 2009, when the vanity areas of the bathrooms were upgraded with granite countertops. The rooms are... More 

Vero Beach, Florida
Level Contributor
133 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a nice, clean hotel. The bedding is the best and that's why I stay here. The rooms are well appointed and the staff is friendly and helpful. It's close by to just about anything, so meals are convenient and the city is minutes away.

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JackM-GM, Owner at Courtyard Asheville, responded to this review

Thank you choosing the Courtyard for your recent stay in Asheville. Also, thanks for taking the time to share your experience. Your kind words about the hotel and staff are greatly appreciated and will be shared with everyone here. We look forward to your return in the future. More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2015

Everything about this hotel was first rate. The rooms were clean it was quiet at night, room service excellent. The hotel staff very friendly and attentive. Every morning we had breakfast at their Bistro restaurant it was excellent with real personal attention. Next time we go to Asheville this is where we will stay.

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JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you choosing the Courtyard while visiting Asheville. I am glad that you enjoyed your stay. Your nice thoughts about our rooms and the Bistro will be shared with the entire staff. We look forward to seeing you again in the near future. More 

Indianapolis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Met fellow medical nurses for a conference. Very nice rooms and service. My room was very clean and very comfortable. Our meals were prepared by the hotel staff and were excellent. I would definitely stay there again.

Was this review helpful? Yes
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for taking the time to share your experience at the Courtyard in Asheville. I really appreciate the kind words about the hotel and the staff. We look forward to hosting you again on your next trip to Asheville. More 

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