We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Asheville - Tunnel Rd.

2.0 of 5
Hotel website
Hotel deals
6 Kenilworth Knoll, Asheville, NC 28805
Special Offer
Save up to 10% Today!
Extended Stay America - Asheville - Tunnel Rd.
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #50 of 57 Hotels in Asheville
A recent review
5 of 5 stars reviewed yesterday
Lacey4food Birmingham, Alabama
Write a Review

100 reviews from our community

Traveler rating
    25
    17
    15
    15
    28
See reviews for
19
23
13
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (26)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (18)
All months
Birmingham, Alabama
Senior Contributor
21 reviews 21 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We frequently stay in extended stay america when traveling and this has been the friendliest one so far. We have dogs and mostly it is uncomfortable to travel with them because not each town is really dog friendly, but this hotel makes traveling with animals easier. It would be nice if a small fenced in area for all of the... More 

Was this review helpful? Yes
Greeneville, Tennessee
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Even though this building is under construction, We were willing to overlook it due to getting a great rate. However, the first room we were in, the heat did not work. We had to repack everything and get a new room. Neither room had Amenities. A bar of soap and one tiny tube of shampoo. No conditioner, no lotion, no... More 

Was this review helpful? Yes
Asheville, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stay at extended stays a lot because of work. This one is by far the best. Love the manager and staff. They go out of their way to help. Rooms are always well cleaned. Close to downtown and the hospitals.

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 6, 2015

I work in the hospitality industry at a Hyatt hotel. Never in my life have been asked to call back in five minutes just to get transferred to a room. Call back no one picks up the phone then due to no answer I get transferred to central. Then when I ask for the room he then informed me to... More 

Was this review helpful? Yes 4
1 review
2 of 5 stars Reviewed December 15, 2014

Very nice staff helped us change our reservation twice. Nicely landscaped facility feels safe and is short drive from downtown.We needed inexpensive housing while our floors were refinished at home and wanted weekend in Ashville.Would have liked separate work space outside room since my husband and I bith needed to work for awhile. There were two desks in room which... More 

Was this review helpful? Yes
Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2014

My cousin and I stayed here for a week while we waited for her to move into her house. The room was fine. The heat worked really well. It was very quiet and the staff was very helpful. It is easy to get in and out of. I do agree that it needs to be renovated but I would stay... More 

Was this review helpful? Yes
Bluffton, South Carolina
Top Contributor
67 reviews 67 reviews
3 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 27, 2014

We would def return to this hotel next time. The people were VERY friendly and willing to accommodate us. They helped us with whatever we needed. The fridge and stove was clean. Rooms clean. They gave us options of what we would need to cook with. Good location. Can't wait to visit Asheville again and we will be booking with... More 

Was this review helpful? Yes
Roxboro, North Carolina
2 reviews
4 of 5 stars Reviewed October 12, 2014 via mobile

overall...very pleased However: No kitchen supplies & did not know we were to request ahead of time No hairdryer...but office shared one No toiletries (like shampoo, specifically) No ice machine...or filled ice trays in refrigerator Kinda smokey-musty smelling room, and carpet was dirty We had 2 pups with us...one elderly...and it would've been easier for them to have been on... More 

Was this review helpful? Yes
St. John
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 6, 2014

We recently spent a week in Asheville NC at the Extended Stay America. We were leery when making the reservation due to some of the previous bad reviews but the price was right and it was very close to where we wanted to be. First impressions: It was hard to find, there are no signs on the main road or... More 

Was this review helpful? Yes
Las Vegas, Nevada, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2014

Rated as a 10. Debra at the front desk at Asheville - Tunnel Rd. Extended Stay America, was extremely helpful upon my late arrival (11 PM) for my 4 day reservation on the rainy night of September 4, 2014. The other front desk staff members were also helpful with directions and local information. All was what I asked for in... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Asheville - Tunnel Rd., responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to read that my staff was so helpful in accommodating your late check-in, and that you received such great service during your stay. I will be sure to share your feedback with my staff. Thank you very much for sharing your experience with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Bathroom (5)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question