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Holiday Inn Express Asheville - Biltmore Square Mall

2.5 of 5 1 Wedgefield Drive, Asheville, NC 28806
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Holiday Inn Express Asheville - Biltmore Square Mall
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Holiday Inn Express Asheville - Biltmore Square Mall
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277 reviews from our community

Traveler rating
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    109
    36
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Commerce Township, Michigan
Top Contributor
117 reviews 117 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We've stayed here a few times over the years and the hotel has kept pace with the condition of the property. A very good quality room and breakfast. Seems as though the room rates have ramped up quite a bit and almost made me head in the direction of a lesser lodging option.

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Meeuwen-Gruitrode, Belgium
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looking for a hotel in Asheville on our NC trip we came across this one cos it's close to the blue ridge parkway, and still affordable. Didn't regret staying here. Staff was courteous, but not over friendly. Asked if we wanted complimentary water or needed anything else, so that was nice. Being next to busy interstates we feared for a... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our hotel does have a great location but far enough away so we can't hear the noise. We have easy access to I-26, I-40 and the Blue Ridge Parkway. I am glad you liked our hotel and I hope you come back soon! Warmest regards, Ellen Pettigrew More

Cary, North Carolina, United States
Top Contributor
62 reviews 62 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great place to stay - right off the highway - and very friendly staff - Great breakfast bar. Will make this a top place to stay on our future trips Located near great shopping plaza, mall and places to eat

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ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great review. Our staff strives to keep our hotel clean, well maintained and friendly. I am so glad we will be your choice in the Asheville area. We are looking forward to your return visit! Sincerely, Ellen Pettigrew, Manager More

Cary, North Carolina
Top Contributor
64 reviews 64 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

clean, well kept, good service and the location is good for the airport , Asheville, or Biltmore but there are personal preferences that take it down a notch. The bed was not good and should be upgraded! The WiFi was slow as molasses. On the good side he lobby had great coffee very early in the morning (since I couldn't... More

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am so sorry your bed wasn't comfortable for you. We just finished a major renovation last winter and replaced every bed in our hotel with Sealy Deluxe medium/hard. We tried to choose the middle hardness with hopes of pleasing most of our guests. Once again, we are sorry for your discomfort. Sincerely, Ellen Pettigrew More

Tampa, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very happy with everything but the staff went way out of their way to help us. Unfortunately my husbands mother passed away on our first night there and we had to check out early. All of the staff and Manager were very understanding and refunded us fully for the unused dates. What a great thing to do. Not... More

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your kind review. Our staff tried to help as much as we could in your time of need. I am sorry when difficult, unexpected events happen. Please come back again. We would love to see you again! Sincerely, Ellen Pettigrew More

leicestershire
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 20, 2014

Situated close to the I26 this is a typical Holiday Inn Express hotel. The lobby and reception area were modern with plenty of seats. Our room had 2 king size beds, table and armchair. The bathroom was very modern with a shower over the bath and also had the expected extras including a coffee maker. Both the a/c and fridge... More

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ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your review. I am sorry for the noise the refrigerator made. I hope you told the front desk so we can change it out. Our staff really tries to keep our hotel very clean and well maintained. I am glad you enjoyed your stay and we hope to see you again! Sincerely, Ellen Pettigrew More

Pikesville, Maryland, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

We were extremely pleased with the entire experience we had at this facility. The complimentary breakfast offered a nice variety of choices which were all very tasty including the coffee! I would definitely recommend this hotel to anyone visiting the area. It is easily accessible to all the Asheville attractions and only about 10 minutes from the Biltmore as well... More

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ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

We appreciate your review very much. Our staff loves to hear that they are doing a good job! Our hotel does have a convenient location to most of Asheville's attractions. We thank you for staying with us and also for spreading the word about our property! Sincerely, Ellen Pettigrew More

Columbia, tn
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014 via mobile

Newer hotel with standard amenities but nice touch with heated indoor spa. Pool looked nice but too cool. Very clean and service was good. Short distance to most sights. Would definitely stay there again if in the area.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great review. Our hotel has a very convenient location to most attractions. Also our staff have been with us for a long time and enjoy helping our guests with local information. We appreciate you staying with us and we hope to see you again! Sincerely, Ellen Pettigrew More

Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 26, 2014

The biltmore mall is vacant so there is really no attractions nearby or great places to eat. But it is a clean hotel that is easy to find and good parking. Nothing amazing but nothing bad either. The whirlpool tub in our room was a jetted tub in the bathroom and worked well.

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our hotel. The mall across the street is being renovated into Asheville Outlet Mall. It will be an upper end outlet mall. Our hotel is located right where I-40 and I-26 interstates cross each other. I am glad you had a good stay! Sincerely, Ellen Pettigrew More

Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 24, 2014 via mobile

We spent one night here on the way to Charleston. The hotel & the room was very clean but the air conditioning was noisy (we had to turn it off) and the fridge was noisy too (we couldn't unplug that!!) so we had a disturbed night. I think if we ever go back to Asheville we'll book elsewhere.

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am so sorry you did not get a good night's stay. I hope you told the front desk because we will put in a new A/C unit & refrigerator. Please contact me so I can do more for you. Thank you so much for staying with us. Sincerely, Ellen Pettigrew More

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Additional Information about Holiday Inn Express Asheville - Biltmore Square Mall

Address: 1 Wedgefield Drive, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Asheville - Biltmore Square Mall 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall

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