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All 59 Asheville hotels

Holiday Inn Express Asheville - Biltmore Square Mall

2.5 of 5 Hotel   |   1 Wedgefield Drive, Asheville, NC 28806
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79%
Ranked #26 of 59 hotels in Asheville
A recent review
4 of 5 stars reviewed 5 days ago
Paul C Fort Pierce, Florida
  • Reviews (248)
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248 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Fort Pierce, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean, fresh, quiet (full of families, so quiet is much appreciated). We took a jacuzzi room, but the bathroom was again better appointed than the typical HIE. We paid in advance for breakfast but there were plenty of seats without reserving. Breakfast is relatively expensive buffet @$10 and is frankly convenience food, but when in Asheville have the meat and... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am glad you are a loyal IHG Rewards Member. Thank you for staying at the Holiday Inn Downtown. It is a great hotel! Next time try our Holiday Inn Express in Asheville. We have a wonderful complimentary hot breakfast buffet. Sincerely, Ellen Pettigrew More

League City, Texas, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived on a Friday afternoon to start our week long vacation. We were spending 3 days here and the hotel was great. Quiet room, spacious suite, staff super pleasant. Came in everyday to a clean room. David (front desk attendant) has a great sense of humor and was very sweet. Breakfast hot and plenty of choices. Hubby said coffee... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you so much for your great review! We really try to make our guests very comfortable so they can enjoy Asheville. Our staff is terrific and love to give our guests 'local' events & restaurants to go to. We hope to see you again! Sincerely, Ellen Pettigrew, Manager More

Greenville, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After a disastrous stay (attempted) at the Extended Stay America on Tunnel Rd, we came to this hotel instead. Extremely clean room, fantastic and accommodating staff, fair price. We'll definitely be staying at this hotel again.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great review. We try very hard to make sure our guests have a wonderful stay with us. We finished a major renovation this past winter & all our departments work together to create a clean, well maintained & friendly hotel. Asheville is a great town so come back soon to stay with us! Sincerely, Ellen Pettigrew,... More

Top Contributor
54 reviews 54 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent one night at HIE in Asheville and were more then pleased. It gets a big thumbs up on what we consider important, cleanliness, comfort, great internet and a wonderful shower. It is also close to restaurants and the highways.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great review. Our hotel is clean, comfortable and convenient! We have a great location because area attractions are so close to our hotel. Please come back and enjoy the Asheville area some more! Sincerely, Ellen Pettigrew, Manager More

Athens, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2014

My friend flew to Atlanta from DFW. We had an excellent experience at this property. The entry was lovely and welcoming. Our room was spacious, spotless and plenty of room in the nice bathroom. The beds were very comfortable.We did not have time to use the pool, but it looked great.The morning breakfast had many yummy choices, Everything was above... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for recognizing our 'Excellent 2013 Award' from TripAdvisor. We take pride in keeping our hotel up to those standards. Also I am glad you & your friends enjoyed our property and the Asheville area. Please come back soon since Asheville has many unique attractions. Sincerely, Ellen Pettigrew, Manager More

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Hotel could Definitely use a spruce up. Old wallpaper furnishings. Balcony in room nice. Breakfast sub- standard lots of other hotels off this exit same price. Such as the hampton inn or comfort suites.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your review. Our hotel just finished a major renovation this winter. All carpets, beds, TVs, furniture were replaced and the rooms painted. I am sorry you do not like our accent wallpaper. This is a great exit with many hotels & restaurants to choose from. Warmest regards, Ellen Pettigrew, Manager More

Millers Creek, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

We only stayed one night at this hotel in Asheville, but I really liked it. Our third level room had a balcony that overlooked the indoor pool and check in area, which I found unique. The hotel was close enough to walk to fast food restaurants. The room was clean and comfortable. They did not have free breakfast but they... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am glad you enjoyed your stay at another Holiday Inn hotel in West Asheville. It is a full service hotel so breakfast is not included. We are the only Holiday Inn Express in Asheville and we serve a free hot breakfast buffet. Please stay with us next time! Asheville is a great town to visit. Sincerely, Ellen Pettigrew, Manager More

Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Nice hotel, pleasant and helpful staff, good facilities (pool looked great, but I never got in it). I had a great time there, but the only thing that keeps it from a FIVE is the breakfast. It was free (good start, of course), but pretty limited and the sausage patties were rubbery. I would definitely stay there again, but just... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I have some good news about our breakfast. We are adding a lot of new items and I am sure you will like them! We hope to see you soon to enjoy the mountain weather! Sincerely, Ellen Pettigrew, Manager More

Lexington, KY
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 28, 2014

This was a king room with a very nice bed. I was next to the elevator but never heard any noise. We stayed for 2 nights and the front desk was always nice and helpful. The hot breakfast was good with lots of choices. There was a fridge in the room but we didn't use it. We booked one night... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for this great review! We are very pleased with our major renovation this past winter. It has a new look. I am glad you like our hot breakfast buffet and we are adding more new items! Come back soon to sample them and also because Asheville is a great town. Warmest regards, Ellen Pettigrew, Manager More

Hickory, North Carolina
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 14, 2014

Was in Asheville for a wedding last weekend and stayed at the Holiday Inn Express. The check in was a breeze with very helpful and friendly staff. Wish I could remember their names. The rooms were a great size, bed was very comfortable and very please with the frigde in the room. The lobby area was a great place to... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am so glad you & your family enjoyed our hotel and the Asheville area. Our staff really enjoys helping our guests to have a great time while here. You need to come back when you have more time and really get to know the area. Thank you for taking the time for this great review! Sincerely, Ellen Pettigrew More

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Additional Information about Holiday Inn Express Asheville - Biltmore Square Mall

Address: 1 Wedgefield Drive, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Asheville - Biltmore Square Mall 2.5*
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#24 Family Hotel in Asheville #26 Romantic Hotel in Asheville #28 Business Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Whether you re coming to Asheville for business or just for pleasure, relax in our warmly decorated hotel conveniently located to all of Asheville s major interstates, area attractions and just minutes from downtown. Relax at the Holiday Inn Express Hotel & Suites in our large atrium lobby with a cozy fireplace or enjoy our Jacuzzi spa after working out in our fitness center, outside track or outdoor pool. The Holiday Inn Express Hotel & Suites offers a complimentary Hot continental breakfast in the morning and freshly baked cookies and beverage in the afternoon. At the Holiday Inn Express Hotel & Suites we offer a variety of packages for groups to the individual traveler including the Biltmore Estate, NC Arboretum, Blue Ridge Parkway, Chimney Rock Park plus golf, white water rafting and downtown shopping adventures. Catch up for work or pleasure at our two complimentary 24 hour business centers with printers or bring your laptop and take advantage of our free high speed wireless internet access. The Holiday Inn Express Hotel & Suites is an excellent choice for your next meeting. Our meeting room can accommodate up to 36 people and we have available A/V equipment and a variety of catering menus. Our hotel offerstour operator, group, AAA and Senior discounted rates! ... more   less 
Number of rooms
108

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