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Holiday Inn Express Asheville - Biltmore Square Mall

2.5 of 5 1 Wedgefield Drive, Asheville, NC 28806
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Holiday Inn Express Asheville - Biltmore Square Mall
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Holiday Inn Express Asheville - Biltmore Square Mall
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272 reviews from our community

Traveler rating
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    106
    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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leicestershire
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Situated close to the I26 this is a typical Holiday Inn Express hotel. The lobby and reception area were modern with plenty of seats. Our room had 2 king size beds, table and armchair. The bathroom was very modern with a shower over the bath and also had the expected extras including a coffee maker. Both the a/c and fridge... More

Was this review helpful? Yes
Pikesville, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were extremely pleased with the entire experience we had at this facility. The complimentary breakfast offered a nice variety of choices which were all very tasty including the coffee! I would definitely recommend this hotel to anyone visiting the area. It is easily accessible to all the Asheville attractions and only about 10 minutes from the Biltmore as well... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

We appreciate your review very much. Our staff loves to hear that they are doing a good job! Our hotel does have a convenient location to most of Asheville's attractions. We thank you for staying with us and also for spreading the word about our property! Sincerely, Ellen Pettigrew More

Columbia, tn
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Newer hotel with standard amenities but nice touch with heated indoor spa. Pool looked nice but too cool. Very clean and service was good. Short distance to most sights. Would definitely stay there again if in the area.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great review. Our hotel has a very convenient location to most attractions. Also our staff have been with us for a long time and enjoy helping our guests with local information. We appreciate you staying with us and we hope to see you again! Sincerely, Ellen Pettigrew More

Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The biltmore mall is vacant so there is really no attractions nearby or great places to eat. But it is a clean hotel that is easy to find and good parking. Nothing amazing but nothing bad either. The whirlpool tub in our room was a jetted tub in the bathroom and worked well.

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our hotel. The mall across the street is being renovated into Asheville Outlet Mall. It will be an upper end outlet mall. Our hotel is located right where I-40 and I-26 interstates cross each other. I am glad you had a good stay! Sincerely, Ellen Pettigrew More

Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We spent one night here on the way to Charleston. The hotel & the room was very clean but the air conditioning was noisy (we had to turn it off) and the fridge was noisy too (we couldn't unplug that!!) so we had a disturbed night. I think if we ever go back to Asheville we'll book elsewhere.

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am so sorry you did not get a good night's stay. I hope you told the front desk because we will put in a new A/C unit & refrigerator. Please contact me so I can do more for you. Thank you so much for staying with us. Sincerely, Ellen Pettigrew More

TN
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The check in was easy and the clerk was a very nice gentleman. Seemed to be very clean and was quiet enough for us. Elevators a little slow when we were leaving, but I would guess that they were very busy at that time.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our staff strives to maintain a very clean hotel. Our front desk associates enjoy giving out 'local' information to our guests. Thank you very much for staying with us. Sincerely, Ellen Pettigrew More

Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 9, 2014

My husband and I visited Asheville to see the Biltmore as part of our weekend trip. As I was unwilling to pay 300$ + for an on location room, we went with a more affordable spot. Pro's: affordable, close to the Biltmore, huge flat screen with many channel options. Con's: stained lobby furniture, parking lot has multiple "we are not... More

Was this review helpful? Yes 2
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your review and for staying at our hotel. We do have a very good location so convenient to our area attractions. I am sorry your husband didn't feel well later. Our breakfast buffet has so many healthy choices! I hope you come back to Asheville soon as there is so much to see and do here. Sincerely,... More

Raleigh
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 7, 2014

We arrived with our granddaughter, a college freshman for a week-end to escape the dorm life, and tour Asheville. Check-in was great, however the carpet needed a shampoo. The room was always neat when we returned along with fresh towels. We were very disappointed that the television service did not include the ESPN SEC channel. Breakfast each morning was well... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our staff does an outstanding job in welcoming our guests and keeping our hotel very clean. I am glad you enjoyed your stay with us. I hope your daughter enjoys college here because it is a beautiful area! Sincerely, Ellen Pettigrew More

Puryear, Tennessee, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 6, 2014

We stayed there a few years ago on our way to Myrtle Beach. It was so good we stay every time we are thru Asheville! We enjoy the rooms and they are spotless. Breakfast is free and great. We are usually there for only one night, but this time we decided we will come back for several days and see... More

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great recommendation of our property! I agree that it takes a few days just to see a few of the main attractions. I hope you stay longer each time you come thru Asheville. Thank you for being a loyal guest! Sincerely, Ellen Pettigrew More

Ormond Beach, Florida
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 4, 2014

Exceptionally comfortable, large room with all the comforts, great breakfast, quite, and at a great price. Only problem was the wifi did not work and no one at the front desk in the evening could solve the problem. But the morning crew knew exactly what was wrong when we touched base with them prior to checking out.

Was this review helpful? Yes 2
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our property. I am so sorry the WiFi didn't work well that evening. I am glad you enjoyed the rest of your stay at our hotel and in the Asheville area. Sincerely, Ellen Pettigrew More

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Additional Information about Holiday Inn Express Asheville - Biltmore Square Mall

Address: 1 Wedgefield Drive, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Asheville - Biltmore Square Mall 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall

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