Not sure what I was expecting, the lobby was pretty nice and the breakfast buffet was pretty good. Room was just average, obviously needs some updating. Let's just say there was a peculiar odor upon going into the room that I could not distinguish. The carpet looked like it had seen better days and I suspect that it was the... More

We needed a hotel close to the interstate and that wouldn't break the bank. The HIE fit the bill nicely. The staff was courteous, the room priced right, and the accomodations more than sufficient. I would stay here again.

We called from the Blue Ridge Parkway to make a reservation. The gentleman said there rooms were all filled but he could make a reservation at another local Holiday Inn. We agreed. I gave him my credit card number 5 times before he entered it correctly. We arrived at Holiday Inn Biltmore East where he had said we had a... More

Asheville tends to be a pricey area for hotel rooms and this HI Express provides a little relief. The Express is packed into tight lot next to several other motels. The grounds are mostly asphalt but the building itself is nicely built. We had a comfortable king bed room with typical ammenities plus a small refrigerator. A microwave would have... More

This is another great one! The staff is very attentive. The rooms, some with balconies, are very clean as is the breakfast area. There are many places to stay in Asheville, but this is certainly one of the best for the $.

Everything we needed they gave us. My husband is handicapped and when we got to our room they had put a special bathing chair in the bathtub to accommodate his needs. He lost a hearing aid in the room and when we got to Tennessee and discovered it was lost and called. They immediately went to the room and found... More

My wife and I returned again after just 6 months. This time we stayed for 7 nights, and we were treated very well. The hotel actually kept our names in their file and gave us an upgraded room. The only thing that was not excellent was their computers. But they promised to have them fixed, and I believe them

We nearly lost our reservation due to a closed credit card and a full house. But since the night Mgr. correctly assumed we were on our way since the home phone went unanswered they held our room and we provided the new credit card. 1st room was large with King bed and the usual Holiday Inn appointments. Carpets everywhere were... More

We stopped in Asheville on our way to Charleston without a reservation and found this hotel. It was a reasonable rate and turned out to be a great room. The front desk staff was so helpful - they even gave us the names of several restaurants in the area, including the great Greek/Italian place we ended up going to. The... More