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Holiday Inn Express Asheville - Biltmore Square Mall

2.5 of 5 1 Wedgefield Drive, Asheville, NC 28806
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Holiday Inn Express Asheville - Biltmore Square Mall
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Holiday Inn Express Asheville - Biltmore Square Mall
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284 reviews from our community

Traveler rating
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    36
    14
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

This is probably the most noticeably clean hotel. When I stepped in the shower you could smell the preach and the faucet were shiny polished. When we arrived after midnight with sleeping children - checkin was efficient. Beds were okay. I did not give this five stars, but it is worth the stay if your are visiting.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our staff have been with our hotel for years! They really take pride in their job. We are very glad you enjoyed yourselves and we hope to see you in the New Year! Sincerely, Ellen Pettigrew More 

Rock Hill, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this location Dec. 13th. Very clean. Easy access to interstate and places to shop and eat were within walking distance. Breakfast ended at 9 or 9:30 and I thought that was very early, so extended to at least 10 would allow guests to sleep in. The beds were comfortable but the heating unit was very loud so sleep... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for the comparison to the Inn on Biltmore Estate! We are very glad that you stayed at our hotel instead. We hope to see you in the New Year! Sincerely, Ellen Pettigrew More 

Rehoboth, Massachusetts
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This H.I.E. is by far the best one I have Stayed at. I was greeted by Bill who personally took care of me and my family with a total of 5 rooms, he made sure they were together and housekeeping had them spotless and the breakfasts were great. The day of our departure 18 members of my family were given... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am so glad your family had a wonderful time at our hotel. I printed your comments so the staff could read them. Thank you so much for staying at our hotel! We hope to see you in the New Year! Warmest regards, Ellen Pettigrew More 

Indianapolis, Indiana
Top Contributor
86 reviews 86 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I just visited with a bus group and thought the property, staff, and all other aspects were very good. If you have a group, the overhang to keep people and luggage out of the elements is very much appreciated. The staff on every shift was very friendly and helpful with little things we needed. I heard only good things about... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

We truly enjoyed your tour group staying at our hotel. It seems everyone had a really good time! Our hotel is great for tour groups and I thank you for the recommendation. Have a wonderful New Year and I hope to see you next year. Warmest regards, Ellen Pettigrew More 

Little River, South Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my family enjoyed a two night stay at this HIE location. Room was clean, all staff that we came in contact with was good. The breakfast was typical HIE style. My only concern was the ladies attending to the breakfast never put gloves on while handling the food. Gloves should be worn at all times while preparing food... More 

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am so sorry that happened. I usually see our breakfast hostesses wear gloves. I will definitely make sure this does not happen again. Thank you for letting me know. Also thank you for staying at our hotel! Sincerely, Ellen Pettigrew, Manager More 

Raleigh, NC
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

been on hse restriction(surgery)--- son, his fiance, same--due to having to keep an eye on me, help. on a very limited budget---they wanted to see Biltmore durng Holidays. Thru TripAdvisor, etc, found the above, close, spa/pool--2 day special rate. it was 2 wks ahead-- called direct. (am Priority club member.) Politely run around abt the rate special. Also told rooms... More 

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am sorry for the confusion but our hotel does not have a 2 night holiday special. We do offer Biltmore tickets that are good for 2 days rather than one day at the same price. The only rates that are non refundable are 3rd party bookings & our 'Book Early & Save' which is our lowest rate and is... More 

Orlando, Florida
Top Contributor
95 reviews 95 reviews
33 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right off the highway, very close to the parkway and not far from downtown or the Biltmore. Very good hot and cold breakfast bar, and cookies in the afternoon. Small but clean fitness area, although the spa was closed during our stay. Rooms were spotless. We would stay here again, one of the best HI Express locations we have ever... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our hotel does have a good location. It is so convenient to most of Asheville's attractions. We have an excellent staff at our hotel that have been with us for many years. We are looking forward to your return. Sincerely, Ellen Pettigrew More 

Commerce Township, Michigan
Top Contributor
117 reviews 117 reviews
15 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 19, 2014

We've stayed here a few times over the years and the hotel has kept pace with the condition of the property. A very good quality room and breakfast. Seems as though the room rates have ramped up quite a bit and almost made me head in the direction of a lesser lodging option.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you so much for staying at our hotel! Our staff strives to maintain a clean, friendly and updated hotel. We are looking forward to you return visit. Warmest regards, Ellen Pettigrew More 

Meeuwen-Gruitrode, Belgium
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

Looking for a hotel in Asheville on our NC trip we came across this one cos it's close to the blue ridge parkway, and still affordable. Didn't regret staying here. Staff was courteous, but not over friendly. Asked if we wanted complimentary water or needed anything else, so that was nice. Being next to busy interstates we feared for a... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our hotel does have a great location but far enough away so we can't hear the noise. We have easy access to I-26, I-40 and the Blue Ridge Parkway. I am glad you liked our hotel and I hope you come back soon! Warmest regards, Ellen Pettigrew More 

Cary, North Carolina, United States
Top Contributor
62 reviews 62 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 3, 2014

What a great place to stay - right off the highway - and very friendly staff - Great breakfast bar. Will make this a top place to stay on our future trips Located near great shopping plaza, mall and places to eat

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great review. Our staff strives to keep our hotel clean, well maintained and friendly. I am so glad we will be your choice in the Asheville area. We are looking forward to your return visit! Sincerely, Ellen Pettigrew, Manager More 

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Additional Information about Holiday Inn Express Asheville - Biltmore Square Mall

Address: 1 Wedgefield Drive, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Asheville - Biltmore Square Mall 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall
Hotel Style:
#20 Family Hotel in Asheville
#26 Romantic Hotel in Asheville
#26 Business Hotel in Asheville

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