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Holiday Inn Express Asheville - Biltmore Square Mall

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1 Wedgefield Drive, Asheville, NC 28806
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1 room 1 guest
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Holiday Inn Express Asheville - Biltmore Square Mall
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, GA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here one night for business travel. Excellent check-in with McKinsey. The room was fine -- positives are the comfortable bed, clean bathroom, and good TV and mini-fridge; but as negatives, the desk was very small, and the TV channel listing was completely wrong. I LOVED that they had mini-Chobani yogurts at breakfast, though I wish there was better... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am glad you found our accommodations to your liking. Asheville has become a little pricey but more hotels are coming so the price will even out. I am looking into the cable listings because they have been perfect all year. Thank you for letting me know. We hope to see you again! Best, Ellen Pettigrew More 

Mount Pleasant, South Carolina
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was very happy with the hotel. It was very clean, the room and bathroom were spacious, bed was comfortable, parking was free and there were plenty of spaces, front desk staff were courteous, and the location was convenient to get downtown and to the Biltmore Estate.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our hotel. It sounds like you had a great time in Asheville. We hope to see you again soon. Remember the fall season is gorgeous here! Best, Ellen Pettigrew More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms were good. Asked for and got connecting since we traveled with my daughter and her 2 little ones (5 & &) can never be sure if that would work until you arrive, so it was a nice surprise Reservations were great but the check in was so so. We expected a bit more interaction and enthusiasm but then we... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am glad your family choose our hotel. We try to honor our guests request for connecting rooms even though we have just a few. The Botanical Gardens are beautiful for a wedding. Please come back and enjoy more of Asheville. Best, Ellen Pettigrew More 

Destin, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at this Holiday Inn Express at midnight last night after traveling 8 hours from Northern Virgina and then spending another 3 hours visiting a dear family member in critical condition at Mission Hospital. We searched for a hotel closer to the hospital but it was late and most places were booked. We found our way to this Holiday... More 

Was this review helpful? Yes 3
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our staff is wonderful & especially Bill. He goes above to make sure our guests are comfortable and satisfied. I am glad you found a more convenient location and I hope all is well. Thank you for your great comments & for staying at our hotel. Best, Ellen Pettigrew More 

Oxford, Michigan
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During a brief business trip to Asheville, NC we selected the Holiday Inn Express for our stay...have to say the Hotel location is ideal due to the our final destination of travel. Check-In process went well; the rooms were very nice and clean and well appointed with features. The Wi-Fi access worked ok for our needs. The morning breakfast supplied... More 

Was this review helpful? Yes 1
Venice, Italy
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overnight stay on the road. Easy, quick in and out. Plenty of parking. Very clean. Desk friendly, fifth floor room was exactly as expected. Very quiet. Big screen TV lots of channels. Everything worked. Marginally well maintained but probably time to begin progressive renovation (mattress is nearing the end of its lifespan, cracked--but repaired--shower/tub unit, door in need of refinishing).... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your comments. Asheville has become very popular on the weekends. We are close to a lot of major cities. During the week, it is quite reasonable & less crowded so you can relax & enjoy yourself. We hope to see you again! Best, Ellen Pettigrew, Manager More 

Baltimore, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, I'm the type of person who likes to call the place I'm booking directly rather than some 800 number that takes me to who knows where. Why? because I hope to make a personal connection. That's what I did when we were preparing to spend some time in Asheville, N. C. and needed a place to stay... More 

Was this review helpful? Yes 3
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for your great comments! I printed them so our staff could see them. We have a great team and Bill is a wonderful person to work with. I hope you come back often! Best, Ellen Pettigrew More 

Pompano Beach, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Spent the weekend, had tickets to see Natalie Cole in concert at the Biltmore. Researched where to stay on TripAdvisor and chose the HIE because of the reviews. It was spotless, completely sold-out when we were there, so we didn't do the breakfast, but just grabbed a coffee on our way out the door each morning. I would recommend this... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our hotel. Asheville is a unique town with a lot of things to do. I am so glad you enjoyed the concert. Some of our employees went and said she was terrific. We hope to see you again soon! Ellen Pettigrew More 

Chicago, Illinois
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came here after a few days in the Smoky Mountains to check out Asheville. As the prices for downtown were pretty high for a last minute stay for a family of four with two small children, we wanted something accessible to downtown. The room was comfortable with two queen beds, good size bathroom with good counter space, and everything... More 

Was this review helpful? Yes 1
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our hotel. We have a great location and a wonderful pool area with a large gazebo. We have a lot of locally owned restaurants close by and the new Asheville Outlet Center. We look forward to seeing you again. Best, Ellen Pettigrew More 

Clayton, Delaware, Usa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stopped here before our real adventure began the following day. We did get the "big" room which was nice. The breakfast was good. They do have a hot tub but it was not in working order when we were there. The guy at the desk was nice. Overall it was decent and a average Holiday Inn Express. For the price... More 

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our hotel is a very convenient location where I-40 & I-26 meet. Thank you for staying with us and I hope you had a great vacation! Best, Ellen Pettigrew More 

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