I booked a stay at The Sleep Inn via a 'package offer' inclusive of admission to The Biltmore. This hotel was the only one with the available dates I was looking for. The price was acceptable. Over-all, I suggest other places to book and plan a ahead. If do you stay here, I suggest staying on the 3rd floor in... more

We booked our stay through a Biltmore package. The staff was friendly overall and breakfast was fine. Our problem was that on our first night, we had an emergency in our room and there was no one to be found at the front desk at 3 am! One of our party had difficulty finding the switch in the bathroom (which... more

Staying at the sleep-inn biltmore west is GREAT!! The rooms are re-done with all new carpet ,bedspreads and furnishings.The staff is very help-ful. Good location. Breakfast bar is everything you would want for beakfast. Go visit. more

We stayed here while visiting the Biltmore House... This hotel is very close to the Biltmore House. The room was decent, it had a bed and bathroom! ha ha There are places to eat close by. The hotel staff we encountered were very nice. The lady at the desk at night both times was very willing to offer places to... more

I was really pleased with this hotel. They did not have a fitness area in the hotel but was offered at hotel next door - a bit inconvienent though. There was a restaruant within walking distance - T G I Fridays. The room was nice. The only thing I was surprised about was there was no hairdryer. I had a... more

My husband and I had already booked a room at this hotel when I found the reviews. Needless to say, I was actually dreading our stay after reading them for myself. I assume that the management has read the past reviews and made adjustments accordingly, because the room wasn't bad at all once we got there. I would rank the... more

Rude front desk, apparently they didn't understand the part about moving the clock back an hour Oct. 30th. Housekeeping began banging on doors and vacuming at 7 AM. Got up and went to the front desk where I encountered a rude desk clerk. She told me she came in at 8 am with housekeeping....funny thing is was still 7:45. I... more

AVOID AVOID AVOID. I would avoid this property if you intend to use your room to actually sleep. You do get what you pay for, but no matter what class of hotel you stay in, you expect basic criteria to be met, such as a clean room, quiet at night during sleeping hours, and competent hotel staff. This place failed... more

Front desk person was VERY RUDE - We stayed a week and they kept de-activating my room key, which I had to have fixed at the front desk each day I wanted to get into my room. The "nearby" pool was an inconvenient 5 minute walk. We had to have our phone "turned on" when I wanted to use it,... more