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Biltmore Village Lodge

117 Hendersonville Rd., Asheville, NC 28803
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Biltmore Village Lodge
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Biltmore Village Lodge
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141 reviews from our community

Traveler rating
    38
    36
    41
    16
    10
See reviews for
30
57
12
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hudson, Ohio
Top Contributor
133 reviews 133 reviews
10 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I had the opportunity to stay in Asheville an extra day and the hotel we were staying in wanted to double our rate for an extra night. We searched Trip advisor and found the Biltmore Lodge. at first we were not sure as their rate was 1/2 of most of the other hotels in the area. We... More 

Was this review helpful? Yes 3
Bluffton, South Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very clean but a little old. The front desk personell were extremely helpful with were to go and places to eat. Both Scott and Alex were always pleasant and accommodating. Would go back here anytime. Very close to all Asheville sights.

Was this review helpful? Yes 2
Harlan, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 13, 2015

The hotel was small. Rooms were small. My room was on the third floor. The third floor had tables and chairs cluttering the small hallway. Breakfast was on the second floor. Hallways cluttered with table and chairs. No adequate seating for "breakfast". I assume this is why there was extra seating on the third floor. "Breakfast" was yogurt, muffins, toast,... More 

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Cincinnati, Ohio
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 1, 2015

Booked a room around 10:30 p.m. via reservation service online, phoned ahead to the hotel to let them know we would be arriving around 11:30 p.m. - could not have been easier. Walked in, grabbed our keys, off to the room that was 2 minutes from the next mornings destination of the Biltmore Estate. Clean and comfortable enough room, not... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 28, 2015

Not as advertised. Horrible rooms. Nonexistent bathroom. Front desk hospitality terrible. Gravely disappointed. Advertised pool & gym when you actually have to travel next door to the doubletree. Go elsewhere

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
119 reviews 119 reviews
51 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed March 24, 2015

Stayed at this hotel for the Asheville Marathon held at Biltmore Estates. Location could NOT have been better for Biltmore. The folks that work the front desk were incredibly happy to welcome everyone who arrived. The room was standard. Bed was semi-memory foam. I thought it would be an issue but was actually pretty comfortable. The bathroom was small. Not... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

Arrived from a 6 hr trip just to know that the beds I reserved and called in to confirmed where not cleaned and they should refund the money. It's to easy for them to say they will refund the money. I'm traveling with kids and end up looking for a new hotel to stay in. Beware! Great hotel to ruin... More 

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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2015

Clean, crisp, fresh-smelling room for a very reasonable rate in walking distance of Biltmore Village shops and restaurants. Modest breakfast, courteous staff. The lack of bedside lamps would be a nuisance if you want to read a book in bed, but it is no problem if you are reading from a tablet.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

My husband and I had some unexpected medical issues come up and needed to stay from home. We stayed 3 day's then 2 weeks later 4 more day's. The customer service was amazing!! Rooms very clean!! Scott Hammond the Hotel management made our stay so comfortable and without a doubt the best!! :) oh yes and the continental breakfast was... More 

Was this review helpful? Yes 1
Snug Harbor, RI
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 25, 2015

The hotel was in a perfect location for our tour of the Biltmore Estate. The driveway for the estate was longer than the drive from the hotel. Check in was easy and staff helpful. Unfortunately these were the only positive things about the hotel. It was clean but was very tired in appearance. The room was small, did not have... More 

Was this review helpful? Yes 3
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Amenities