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Biltmore Village Lodge

2.0 of 5 117 Hendersonville Rd., Asheville, NC 28803
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Biltmore Village Lodge
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Biltmore Village Lodge
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122 reviews from our community

Traveler rating
    30
    32
    39
    14
    7
See reviews for
25
51
9
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My friend booked this hotel for us for a girls trip and it was a decent price comparatively. Asheville hotels especially close to the Biltmore are not cheap. Which leads me to the most positive thing I can say about this hotel….location. It's in a really great spot especially if your primary goal is to visit the Biltmore. You still... More 

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Hastings, Pa
Top Contributor
76 reviews 76 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 29, 2014

This was an older hotel with smaller rooms but it worked quite well for us. We were transporting 2 dogs from the south up to Pa in order to find people to adopt them. We were only at the room a short time and did some sight seeing before we got the dogs. The staff were very nice and did... More 

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Goldsboro, North Carolina
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

This is an older hotel in need of updating. I booked a room for 2 nights here as there weren't any reasonably priced rooms left in town. The front desk staff were friendly and we were pleasantly surprised that breakfast was included. We also appreciated that they are pet friendly so we didn't need to leave our furry kid behind.... More 

Was this review helpful? Yes 2
Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 24, 2014

This is the former Sleep Inn, and I wish I'd known that before I reserved here. I didn't know there had been a change of name and ownership. We stayed at the Sleep Inn when just driving through Ashville, and I was upset to find us there again. The rooms are so small you can't turn around in them. The... More 

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BFH_Marketing, Director of Sales at Biltmore Village Lodge, responded to this review

Dear MarciaPK - We appreciate your feedback on our hotel. It was good to hear that our hotel was clean and the staff was friendly. We are sorry that the name change made you think it was a new hotel, but hope that you enjoyed the congenial service. Thank you for staying with our newly branded hotel. Sincerely, Herb R.... More 

Sayville, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 17, 2014

We recently stayed at the Biltmore Village Lodge for two nights as there was no other hotels available in the area under $300 a night. The price was fair, the rooms were clean and the breakfast was satisfactory. That's about it. The rooms are beyond dated; when we walked in I asked my husband if he thought the rooms were... More 

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BFH_Marketing, Director of Sales at Biltmore Village Lodge, responded to this review

Dear Erin H - We appreciate your feedback on our hotel. It was good to hear that our hotel was clean and the staff was friendly. As for the age of the hotel, we are listening to our guests so that we can fine tune our future efforts. I will inform the management of the Pet situation you had mentioned.... More 

SC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 13, 2014

Location is great for sightseeing, safe beautiful area right at Biltmore Estate and Village. Hotel was clean and in good repair. Adaquate for short stay. Room was small but clean, in good shape, bed was comfortable. Room was good for the price. No issues there. Staff was not helpful. Young man at front desk not very personable and not helpful.... More 

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Biltmore Village Lodge, responded to this review

Dear RevRick33 - Thank you for choosing our Biltmore Village Lodge during your visit to Asheville, NC. We are glad that you got to enjoy the comfort and amenities at the hotel, as well as the pool area next store at our DoubleTree property. I apologize for the desk clerk being less than helpful with your questions. I will review... More 

Maryville, Tennessee
Top Contributor
95 reviews 95 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 7, 2014

The best feature of this hotel was its beds and it was clean. This hotel was recently converted from Sleep Inn to the Biltmore Village Lodge due to "franchising issues". The hotel is in desperate need of updating. Most of the hotel appears to be from the 80's. The rate for this hotel in the current condition is too high,... More 

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Biltmore Village Lodge, responded to this review

Dear Jen_G378 - We appreciate your feedback on our hotel. I am glad that you remarked that we have a clean product with comfortable beds. As for the age of the hotel, we are listening to our guests so that we can fine tune our future efforts. To dispell what must be simply a rumour, I wanted to tell you... More 

Burlington, North Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 5, 2014

All I have to say is that the whole hotel smells like mold and is very dark. Beds were very uncomfortable even though it is advertised as having temperpedic. Cleanliness was also an issue since there were many stains on the linens. For the price, stay somewhere else in the area!

Was this review helpful? Yes 2
BFH_Marketing, Director of Sales at Biltmore Village Lodge, responded to this review

Dear Elizabeth0526 - I am sorry that you were disappointed with your stay at our Biltmore Village Lodge. We do appreciate your feedback and treat this as constructive criticism that will only help enhance our staff and guest service for future guests. We have not heard this complaint of the smell of mold and are generally praised for our cleanliness.... More 

Asheville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 3, 2014

The only way I would stay here again is if every other hotel in Asheville was sold out. For multiple nights it's an inconvenient place to stay. No guest laundry - was told I could do my laundry at one of their other hotels. They did have a laundry service but it is expensive. No refrigerator or microwave. Our phone... More 

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Biltmore Village Lodge, responded to this review

Dear Addie H - I am sorry that you were disappointed with your stay at our Biltmore Village Lodge. We do appreciate your feedback and treat this as constructive criticism that will only help enhance our staff and guest service for future guests. I am glad to see that your room was kept very clean and that the housekeeping staff... More 

Cocoa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

We recently stayed at Sleep Inn Biltmore in Ashville NC. After many hours on the road, we had already stopped at 2 other hotels to be told that all "accessible" rooms were booked for the night (although their parking lots were empty). At Sleep Inn, not only did they have a room available, they were able to switch us to... More 

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Biltmore Village Lodge, responded to this review

Dear Becky302014 - Thank you for choosing our Sleep Inn Biltmore during your visit to Asheville, NC. We are glad that our staff was able to provide you with that proper accessible option that made your stay comfortable after a long drive. On July 30, 2014, our hotel will change names to the Biltmore Village Lodge. The hotel will be... More 

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Additional Information about Biltmore Village Lodge

Address: 117 Hendersonville Rd., Asheville, NC 28803
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Biltmore Village Lodge 2*
Number of rooms: 64
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Also Known As:
Sleep Inn Biltmore Hotel Asheville
Sleep Inn Asheville
Sleep Inn Biltmore Asheville
Asheville Sleep Inn

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