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Biltmore Village Lodge

2.0 of 5 117 Hendersonville Rd., Asheville, NC 28803
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Biltmore Village Lodge
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Biltmore Village Lodge
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131 reviews from our community

Traveler rating
    35
    33
    40
    15
    8
See reviews for
27
53
11
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I had some unexpected medical issues come up and needed to stay from home. We stayed 3 day's then 2 weeks later 4 more day's. The customer service was amazing!! Rooms very clean!! Scott Hammond the Hotel management made our stay so comfortable and without a doubt the best!! :) oh yes and the continental breakfast was... More 

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Snug Harbor, RI
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel was in a perfect location for our tour of the Biltmore Estate. The driveway for the estate was longer than the drive from the hotel. Check in was easy and staff helpful. Unfortunately these were the only positive things about the hotel. It was clean but was very tired in appearance. The room was small, did not have... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

This was the worst hotel I've ever stayed at!!! After driving 3 hours to get there we go to room and it's not been cleaned beds a mess dirty towels in floor so I go tell front desk and she moved us to another room so we go to next one and it's the same way!!! Had not been cleaned... More 

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Charlotte, NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there one night on Feb 14th. The room was clean. The staff were very friendly and helpful. The guy who checked us in (Alex?) was very helpful. I would probably stay there again on my next trip to the Biltmore. The breakfast is your basic continental breakfast of bagels, cereal, toast, coffee, juice, etc.

Was this review helpful? Yes 3
BFH_Marketing, Guest Relations Manager at Biltmore Village Lodge, responded to this review

Dear John M, Your words are much appreciated! We are pleased that you enjoyed your stay at the Biltmore Village Lodge and we will share your feedback with our team, especially Alex! We thank you for your business and look forward to your return! Sincerely, Lauren McDevitt Marketing and Guest Relations Biltmore Village Lodge More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

On Monday, 27 of Jan. 2015 I had a very pleasant, 18 hour stay at this facility. The accommodations were exceptionally clean and efficient. The amenities modern; bed, pillows, climate control and H2O pressure. Morning self-serve breakfast was exactly what I needed. Simple, healthy and fresh - not complicated. Front desk staff and room maids were North Carolina friendly and... More 

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BFH_Marketing, Guest Relations Manager at Biltmore Village Lodge, responded to this review

Hello International R, We appreciate your feedback regarding your recent business trip to the Biltmore Village Lodge. We are glad to hear about your positive experience while visiting our property and we hope you return soon! Sincerely, Lauren McDevitt Marketing and Guest Relations Biltmore Village Lodge More 

Granite Falls, North Carolina
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This lodge was hidden in plain sight. It was on a little hill right on the road but behind lots of trees. It was small, very quiet, not modern or new, but clean and efficient. It was a great location and price. I would stay there again. They had a friendly, helpful staff.

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Columbia, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015

I was meeting friends who were staying at the Double Tree Lodge by Hilton but I was late making reservations but found this right next door and you can use most of the ammenities of the Double Tree at half the price. Now the rooms are not as fancy, but the staff more than makes up for it. I would... More 

Was this review helpful? Yes 1
BFH_Marketing, Guest Relations Manager at Biltmore Village Lodge, responded to this review

Dear Porchpals, Thank you so much for sharing your experience at the Biltmore Village Lodge. We are glad we were able to accommodate your stay while in Asheville and that you enjoyed our property. Our front desk team takes pride in enhancing each guest's stay and we are pleased that Alex was able to add to yours. Thanks for your... More 

E-town, Ky
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 31, 2014

Rooms are very small. Pillows were very shabby. Had to request Kleenex and toilet paper the 2nd day, and condiments for coffee were not replaced. Breakfast was a little sub-par and the room was susceptible to doors slamming and other noises. However, the room was very clean and devoid of any offensive odor. Price was average, but property was not... More 

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Birmingham, Alabama
1 review
5 of 5 stars Reviewed December 19, 2014

First off I have to say that the staff at this hotel is absolutely top notch. No one has ever gone so far out of their way to make me feel wanted or appreciated. Magan and Scott at the front desk helped me find things to do and places to eat. Both of them worked together to help create a... More 

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Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 17, 2014

My friend booked this hotel for us for a girls trip and it was a decent price comparatively. Asheville hotels especially close to the Biltmore are not cheap. Which leads me to the most positive thing I can say about this hotel….location. It's in a really great spot especially if your primary goal is to visit the Biltmore. You still... More 

Was this review helpful? Yes 1
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Additional Information about Biltmore Village Lodge

Address: 117 Hendersonville Rd., Asheville, NC 28803
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Biltmore Village Lodge 2*
Number of rooms: 64
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Also Known As:
Sleep Inn Biltmore Hotel Asheville
Sleep Inn Asheville
Sleep Inn Biltmore Asheville
Asheville Sleep Inn

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