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All 59 Asheville hotels

Sleep Inn West

2.5 of 5 Hotel   |   1918 Old Haywood Road, Asheville, NC 28806
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Ranked #10 of 59 hotels in Asheville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
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488 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel and rooms were clean and neat. The breakfast was always hot and fresh. On several occasions when we would ask a staff member a question (possibly one of the cleaning crew, not one of the front desk clerks) we got ignored or blank stares. I would hope it was a language barrier issue but you could at least... More

Was this review helpful? Yes 1
Richmond, Virginia
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived to Asheville without reservations and were SO GLAD we ended up at Sleep Inn West!! While it was a little out of the way, it was so worth the short drive. Exceptional customer service, exceptionally comfortable, exceptionally pleasing room decor and lighting, spotlessly clean, and a great breakfast to boot! Front Desk staff were all wonderful over our... More

Was this review helpful? Yes 1
Raleigh, North Carolina
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Tired of making waffles for breakfast? Don't feel like what you're eating at the hotel's breakfast bar appropriately sticks to your ribs? Grab some fresh fruit, standard sausage and some floppy premade egg disc and get in line for Sleep Inn's PANCAKE MAKER. Pour in the mix, wait 60 seconds and out comes a perfectly formed pancake. No mess, no... More

Was this review helpful? Yes 3
Winter Garden, Florida
Top Contributor
62 reviews 62 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I just walked in with no reservation and were pleasently surprised how nice our guest room was well lighted. The room was totally clean including the bathroom. Also, the shower was very nice and hot. Our breakfast included a pancake maker, the first that we have ever seen and they were good as well. My wife had... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there for one night during our ride on the Blue Ridge Parkway. I would not hesitate to go back there if I'm the area. The room was spacious, clean and modern. The front desk clerk was helpful and welcoming.

Was this review helpful? Yes 1
River Vale, New Jersey
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a clean comfortable hotel with a courteous & helpful staff. Convenient location to restaurants & sights. Can't go wrong staying here. Be sure to book direct, because I booked through Orbitz and they messed up my request.Fortunately the desk man changed the reservation to suit my original plan

Was this review helpful? Yes 1
Cary, North Carolina
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Sleep Inn for two nights in May. The room and bathroom was clean and large and well stocked and the staff was friendly and efficient. We left behind some kid's stuff and they were kind enough to hold it for us after we had checked out. The bed and pillows were a bit too soft for... More

Was this review helpful? Yes 1
Cleveland, Tennessee
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked this hotel. It was clean and spacious. Customer service was nice and helpful. I really don't have anything bad to say about it other than fact that the people who were above us were kind of noisy (some loud bumps here and there). But it wasn't bad enough where I had to complain. I did not like the... More

Was this review helpful? Yes 3
Attalla, Alabama
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A friend and traveled to Asheville, NC to go to Biltmore Estate and explore the area. Choose the Sleep Inn West based on the other reviews I read and was very pleased! Other reviewers mentioned that the breakfast area was crowded (it was on Saturday morning) but that was not an issue, we grabbed some muffins, yogurt, fruit, and coffee... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I tend to stay at a ChoiceHotels location whenever I travel as we have yet to be disappointed, no matter where we have stayed. Always stay at this particular hotel when visiting family here in Asheville and will continue to do so. Rooms have always been clean. Staff very friendly. Comfortable beds. Early check-in never a problem. Breakfast was quite... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
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Additional Information about Sleep Inn West

Address: 1918 Old Haywood Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn West 2.5*
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TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Expedia, Priceline, Hotels.com, Tingo, Choice Hotels, HotelsClick, BookingOdigeoWL, Venere and Otel so you can book your Sleep Inn West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

51 photos of this hotel

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Bathroom (5)
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Business center/function rooms (2)
Dining (4)
Room/suite (11)
Hotel & grounds (3)
Other (12)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style
#5 Business Hotel in Asheville #5 Best Value Hotel in Asheville #9 Romantic Hotel in Asheville #10 Family Hotel in Asheville
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Official Description (provided by the hotel)
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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