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Sleep Inn West

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1918 Old Haywood Road, Asheville, NC 28806
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1 room 1 guest
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Sleep Inn West
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652 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryville, Tennessee
2 reviews
5 of 5 stars Reviewed yesterday NEW

I travel a lot for business and I stay in a lot of hotels that have absolutely terrible service. Sleep Inn West in Asheville is probably the best guest service I have ever received. The housekeepers were very nice and professional and the front desk ladies were spectaculor. I would like to specifically mention Molly, Navi, and Maria who were... More 

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New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Came to stay at this hotel when traveling with a family member on a road trip and needed someplace to stay after driving for a day. We found our parking, check in, and room location to be fine. However, when we got into the room, it was quite smelly. The floors and bedsheets seemed to be very moist and thus... More 

Was this review helpful? Yes 1
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

AW, Thank you for your review! We apologize that your room's linens were not satisfactory, and have forwarded the information to our housekeeping department, who will be taking steps to insure the problem does not arise again. We hope you will come visit again and give us a chance to wow you! Navi B More 

Roanoke, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Sleep Inn West is located on the western suburbs of Asheville. It's just off I-40 and very close to the new outlet complex, the Blue Ridge Parkway, and Biltmore Estate. We were looking for an affordable, clean hotel that offered a free breakfast. Sleep Inn delivered. The hotel is well-maintained and the staff was polite. The breakfast was a bit... More 

Was this review helpful? Yes 1
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Newt239, Thank you for taking the time to give us a review! I'm sorry breakfast was so hectic, when we are completely sold out is is a little difficult to keep up with the crowd. I'm so pleased you had a nice experience with our other guests, however. That's the reason most of us are in hospitality to begin with!... More 

Green County, WI
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean. Nowhere to set anything in the shower, but I do need to say that is the most high powered shower I have ever experienced in a hotel and for that I was grateful. No hook near shows to hang towel. An uneventful stay. Check in was fine. Other than that, everything was fine.

Was this review helpful? Yes
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

N R, Thank you for your review! I apologize that our shower storage was not up to par with your expectations, but I am glad we were able to provide you with a clean and uneventful stay. We appreciate your feedback, and hope you will come visit us again in the future! Navi B More 

Spring Hill, TN
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On our yearly motorcycle trip, my friend from NJ, and me from TN decided to stay here. It was more then what we wanted to spend, but was the best deal in Ashville by far, so we booked three nights. What a pleasant surprise: clean rooms, comfortable beds, very good free breakfast, wonderful staff particularly Navi and her manager Krutika.... More 

Was this review helpful? Yes
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Brain! I'm so glad you enjoyed your stay with us! Krutika and I were happy to assist you and look forward to your next stay. Hopefully next time you are in town you'll get to explore the city more. See you next year! Navi B More 

Alaska
1 review
5 of 5 stars Reviewed 1 week ago

Pleasant stay at the sleep inn west! Very clean and staff was friendly. Maria did a particularly good job with restaurant suggestions and was very informative of the Asheville area and things to do around there. Only complaint would be, the wifi signal isn't very strong on the higher floors.

Was this review helpful? Yes
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Artwolfie, Thank you for your feedback on our hotel, I'm glad you enjoyed your stay. I'm sorry our wifi wasn't fast enough. Sometimes, the wifi signal isn't as strong or fast if we are experiencing high usage (such as on a weekend or on a sold out weekday). I hope you will come back and visit us again! Navi B More 

Cincinnati, Ohio
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Don't get me wrong. I love kids. But I also love a quiet night to rest. There were no kids running up and down the hall because their parents want a pool. Anyway, this Sleep Inn is a very nice quiet place to stay. Smaller rooms, but everything is close. The bed was great, the hot breakfast was great, the... More 

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SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

RetiredPE, Thank you for your review and feedback! We are pretty quiet because of our secluded location, I'm pleased we were able to give you the kind of stay you wanted. I hope you enjoyed your time at the Biltmore as well. If you'd like to email us at sleepinnwest@gmail.com about which floor you stayed on and where the carpet... More 

London, United Kingdom
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Felt comfortable room, clean and tidy with everything you could need. Receptionists were friendly and helpful. The bed was very comfortable, i slept very well. I found the hotel to be very quiet, didnt hear any outside noise at all.

Was this review helpful? Yes
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Kimistie, Thank you for your review!! I'm glad you enjoyed your stay with us. I hope you will visit us again in the future! Navi B More 

Asheville, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

first i will start with the front desk staff the lady ( KRUTIKA) was very very nice and she helped me find what i wanted. the room was very clean and nice furniture looked like new i would highly recommend this place to every one thank you KRUTIKA for your help.

Was this review helpful? Yes
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Jimmy, Thank you for your review! We were just renovated about a year and a half ago, and we're very pleased you like our new look. I'm glad you enjoyed your stay and will pass your compliments on to Krutika! We hope to see you again the next time you come to Asheville! Navi B More 

Richmond, Kentucky
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

We booked this after we got into town. We don't normally stay at Sleep Inn so this was a first. The girls at the front desk were super friendly! The room was clean but the carpet was stained. The bed slept well and breakfast was normal for hotel breakfasts. We ate breakfast outside the first morning (they have a little... More 

Was this review helpful? Yes
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Pipersmom1, Thank you for your review! We're glad you enjoyed your stay, and we thank you for bringing this issue to our attention. We apologize for the carpet, and have taken steps to correct the issue. We hope you will come stay with us again and give us the chance to wow you! Navi B More 

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