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All 58 Asheville hotels

Fairfield Inn Asheville South

2.5 of 5 Hotel   |   11 Rocky Ridge Rd., Asheville, NC 28806 (Formerly Wingate Inn)
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Ranked #35 of 58 Hotels in Asheville
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146 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I arrived and was not greeted as a Marriott gold member. They gave me a key that didn't work. I went back down and they gave me another key. Went back up and it didn't work. So I told the guy to come back with me. Still didn't work. Then he tried resetting it and that didn't work. He said... More

Was this review helpful? Yes 1
Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Chinablonde - I am sorry that your door did not function properly.Sometimes the lock system can be very difficult to troubleshoot. We was at full capacity on the night of your stay, and it does take time to shift around pre blocked rooms. Your issues have been addressed, and I do appreciate your comments. I hope you will return to... More

Senior Contributor
31 reviews 31 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 19, 2014

I stayed at this hotel last night. I have stayed here many times in the past as well. Always a good hotel. Nice and quiet. Always clean. Friendly staff. I do have to mention that the young lady who checked me in yesterday seemed to be...not with it...to say the least (I didn't get her name. It was NOT Caitlin... More

Was this review helpful? Yes 1
Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Ngwife2 - Thank you for your recent review. I checked the schedule and we did have a new front desk attendant in training. I have shared your comments with the staff, and we will use them to improve. Thank you for choosing the Fairfield Inn & Suites Asheville. More

Dade City, Florida
Top Contributor
90 reviews 90 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 23, 2014

We stayed here for 3 nights over a weekend. Upon arrival, it was raining and the entry had one vehicle and one unattended motorcycle in it. We had to wait for the car to move before we could get under the cover. Not an issue at the time, but the motorcycle remained in the carport for our entire stay. We... More

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Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Travelling2havefun, I am sorry for the inconvenience you experienced due to the vehicles blocking the carport. The motorcycles belong to our long term guests. I am glad yo hear that our staff did meet your expectations. I hope you will return in the future. Kim R. More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed one night in June. Was impressed how clean the room was. It also seemed a good size. Very convenient to the expressway. Was at least a 20-30 minute drive from downtown Asheville. Much cheaper than downtown Asheville hotels. Breakfast was standard "free" motel food, good for yogurt and banana but not much else.

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Cary, North Carolina
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 26, 2014

I've come to learn that all of these chains (Marriott Courtyard, Fairfield, Hampton Inn, Doubletree, etc) are pretty much the same. I expect and, for the most part, get a greeting when I arrive, a decent lobby, a clean room, good price, etc. You all get a '4' rating, it's your's to lose/gain. The good: All the things Marriott/Fairfield mentioned... More

Was this review helpful? Yes 2
Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

nc_travelguy, I appreciate your comments and I apologize that our breakfast did not meet your expectations. I will definitely look for different ways to improve in this area. I am glad that wedid provided a clean room, and courteous service during your stay. I hope you will accept my apology and return in the future. More

15 reviews 15 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed June 21, 2014 via mobile

This property is a disgrace to Marriott. Unclean, half of lot is gravel. Random old junk laying in parking lot. Stains on blankets. It honestly made me nervous to leave my car outside in their lot. Only plus is a fire station sits by property, in case the junky hotel bursts into flames. Oh and did I mention the random... More

Was this review helpful? Yes 1
Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Lovestotravel32, Thank you for taking time to review our property. The gravel lot is actually just a turn around space for motorcoaches, vehicles with trailers, etc. We do have a lot of long term guests that bring their charcoal grills. We do allow this because we want all of our long term guests to feel like this is their home... More

Mount Holly, North Carolina
Top Contributor
358 reviews 358 reviews
30 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed June 18, 2014

I was coming back from Pigeon Forge and it was late and I became too tired to drive home. Knowing Marriott quality as Platinum members, I chose this hotel. Karl at the front desk was outstanding as he made me feel completely welcome, recognized our status, and made me feel right at home. I was in room 509 which was... More

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Pawleys Island, South Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

Stayed at this property during a road trip for only one night. Checked in late with a very friendly and considerate front desk associate. He made the process quick, easy and painless. Room was clean, neat, and looked like it was recently updated. It is conveniently located just off the highway in a cluster of hotels, so they should always... More

Was this review helpful? Yes 1
New York, NY
Top Contributor
79 reviews 79 reviews
76 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

We stayed here for two nights during our weekend visit to the Biltmore estate. The hotel is conveniently located, and the hotel itself is clean and comfortable. Here are the highlights: Location - The hotel is only a 10 minute drive from downtown Asheville and the Biltmore Estate, and is less than 2 miles from I-40. There is also a... More

Was this review helpful? Yes 2
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 24, 2014

My wife and I had a very nice stay at this hotel. We stayed for 3 days. The staff was exceedingly nice and helpfull. The rooms were super clean and the king size bed was very comfortable. Great location as it was only a few miles from the Blue Ridge Pkwy. The free buffet breakfast was always fresh and a... More

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn Asheville South

Address: 11 Rocky Ridge Rd., Asheville, NC 28806 (Formerly Wingate Inn)
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Asheville South 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn

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