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All 58 Asheville hotels

Fairfield Inn Asheville South

2.5 of 5 Hotel   |   11 Rocky Ridge Rd., Asheville, NC 28806 (Formerly Wingate Inn)
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Fairfield Inn Asheville South
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Ranked #36 of 58 Hotels in Asheville
A recent review
3 of 5 stars reviewed 2 weeks ago
Pure_Cyn Charlotte, North Carolina
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148 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night this past weekend. I agree with other reviewers that the rooms were a bit dated, however, with that said I think our room was actually renovated, though poorly. We were in 508. We had a black fake granite countertop in the bathroom that usually looks great in the newer fairfields but this one was... More

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Atlanta, Georgia
Top Contributor
62 reviews 62 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I don't have much nice to say about this hotel. There was a lady Kaitlyn at the front desk who was pleasant and helpful. The main lobby area is decent. I noticed there is a fire station directly adjacent to the hotel which I would assume can be a noise issue, but I was glad I was placed in a... More

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Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

atlhotelcritic, I am sorry that our decor did not appeal to your taste. We did actually complete our renovation in 2012. I will definitely pass this information along for review. I hope you will return to the Fairfield Inn & Suites in the future. More

14 reviews 14 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 23, 2014

I arrived and was not greeted as a Marriott gold member. They gave me a key that didn't work. I went back down and they gave me another key. Went back up and it didn't work. So I told the guy to come back with me. Still didn't work. Then he tried resetting it and that didn't work. He said... More

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Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Chinablonde - I am sorry that your door did not function properly.Sometimes the lock system can be very difficult to troubleshoot. We was at full capacity on the night of your stay, and it does take time to shift around pre blocked rooms. Your issues have been addressed, and I do appreciate your comments. I hope you will return to... More

Senior Contributor
31 reviews 31 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 19, 2014

I stayed at this hotel last night. I have stayed here many times in the past as well. Always a good hotel. Nice and quiet. Always clean. Friendly staff. I do have to mention that the young lady who checked me in yesterday seemed to be...not with it...to say the least (I didn't get her name. It was NOT Caitlin... More

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Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Ngwife2 - Thank you for your recent review. I checked the schedule and we did have a new front desk attendant in training. I have shared your comments with the staff, and we will use them to improve. Thank you for choosing the Fairfield Inn & Suites Asheville. More

Dade City, Florida
Top Contributor
90 reviews 90 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 23, 2014

We stayed here for 3 nights over a weekend. Upon arrival, it was raining and the entry had one vehicle and one unattended motorcycle in it. We had to wait for the car to move before we could get under the cover. Not an issue at the time, but the motorcycle remained in the carport for our entire stay. We... More

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Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Travelling2havefun, I am sorry for the inconvenience you experienced due to the vehicles blocking the carport. The motorcycles belong to our long term guests. I am glad yo hear that our staff did meet your expectations. I hope you will return in the future. Kim R. More

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed one night in June. Was impressed how clean the room was. It also seemed a good size. Very convenient to the expressway. Was at least a 20-30 minute drive from downtown Asheville. Much cheaper than downtown Asheville hotels. Breakfast was standard "free" motel food, good for yogurt and banana but not much else.

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Cary, North Carolina
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 26, 2014

I've come to learn that all of these chains (Marriott Courtyard, Fairfield, Hampton Inn, Doubletree, etc) are pretty much the same. I expect and, for the most part, get a greeting when I arrive, a decent lobby, a clean room, good price, etc. You all get a '4' rating, it's your's to lose/gain. The good: All the things Marriott/Fairfield mentioned... More

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Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

nc_travelguy, I appreciate your comments and I apologize that our breakfast did not meet your expectations. I will definitely look for different ways to improve in this area. I am glad that wedid provided a clean room, and courteous service during your stay. I hope you will accept my apology and return in the future. More

15 reviews 15 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed June 21, 2014 via mobile

This property is a disgrace to Marriott. Unclean, half of lot is gravel. Random old junk laying in parking lot. Stains on blankets. It honestly made me nervous to leave my car outside in their lot. Only plus is a fire station sits by property, in case the junky hotel bursts into flames. Oh and did I mention the random... More

Was this review helpful? Yes 1
Kim R, General Manager at Fairfield Inn Asheville South, responded to this review

Lovestotravel32, Thank you for taking time to review our property. The gravel lot is actually just a turn around space for motorcoaches, vehicles with trailers, etc. We do have a lot of long term guests that bring their charcoal grills. We do allow this because we want all of our long term guests to feel like this is their home... More

Mount Holly, North Carolina
Top Contributor
364 reviews 364 reviews
30 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed June 18, 2014

I was coming back from Pigeon Forge and it was late and I became too tired to drive home. Knowing Marriott quality as Platinum members, I chose this hotel. Karl at the front desk was outstanding as he made me feel completely welcome, recognized our status, and made me feel right at home. I was in room 509 which was... More

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Pawleys Island, South Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

Stayed at this property during a road trip for only one night. Checked in late with a very friendly and considerate front desk associate. He made the process quick, easy and painless. Room was clean, neat, and looked like it was recently updated. It is conveniently located just off the highway in a cluster of hotels, so they should always... More

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn Asheville South

Address: 11 Rocky Ridge Rd., Asheville, NC 28806 (Formerly Wingate Inn)
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Asheville South 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn

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