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Hampton Inn Asheville - I-26 Biltmore Area

2.5 of 5 1 Rocky Ridge Road, Asheville, NC 28806
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Certificate of Excellence 2014
Hampton Inn Asheville - I-26 Biltmore Area
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Hampton Inn Asheville - I-26 Biltmore Area
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421 reviews from our community

Traveler rating
    238
    135
    34
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Florida, Florida
Top Contributor
51 reviews 51 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked three rooms King bed with sofa rooms for one night through TripAdvisor, which turns out to be getaroom.com that is actually Expedia. When we arrived to checkin only two rooms were available. the staff were very nice and were helpful. The on-duty manager came out and explained that Expedia had only confirmed two of the three rooms. He... More 

Was this review helpful? Yes
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear Eric_Watters: I was sorry to learn about the confusion that you had around booking your room through Getaroom / Expedia. Unfortunately this is a time of year when we are typically sold out so my Manager had no other rooms to provide you with on that evening. I would like to suggest a solution for future stays with Hampton's... More 

Kansas City, Missouri
Top Contributor
156 reviews 156 reviews
120 hotel reviews
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stay frequently at this type of hotel when we're on road trips and in many of the details it was a little better than typical hotels of this type. It's very convenient to the highway. Not much in the immediate area unless you get into your car again, but there's a lot within a mile or... More 

Was this review helpful? Yes 1
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear AThena53: Thank you for taking the time to write a review of our hotel, especially during the busy Holiday Season! I am glad that you found our hotel a "Cut Above" the rest. I am sorry that you did not have the opportunity to use our Complimentary Shuttle srevice that takes our guests to some unique Asheville eateries, which... More 

Calhoun, Georgia
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A few months ago my wife and I retired. Our goal was to see the Christmas lights at the Biltmore. We searched for a Hampton inn near the area because of their great history of being the best at what they do. When we called we talked to a person named Sarah,and when we arrived at our appointed time she... More 

Was this review helpful? Yes 1
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear billy S. Sarah sends her wishes for a Merry Christmas and hopes that you enjoyed the lights at Biltmore! On behalf of my entire team we thank you for taking the time to let the world know how you feel about our hotel. Have a wonderful retirement, and we hope to see you agin soon! Springtime at the Biltmore... More 

asheville, United States
1 review
3 of 5 stars Reviewed 1 week ago

it is a very nice hotel with very soft beds, kept very clean but there is no place at the hotel or in walking distance to eat after breakfast. The breakfast is good but is lacking for the price of the hotel. It was the same average breakfast as a super 8.

Review collected in partnership with Hampton

Was this review helpful? Yes
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear Michael H. We offer all of the ammenties that other Hampton Inns offer, I am sorry that they were not enough for you. we try to offer everything that Hampton has approved on our breakfast bar, over 5 types of yogurt, fresh fruit, danish, gourmet muffins, oatmeal toppings, waffles freshly made, 3 hot featured items daily, crossants, english muffins,... More 

orlando
Top Contributor
318 reviews 318 reviews
67 hotel reviews
207 helpful votes 207 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hampton Inn is a fine-tuned machine. Other hoteliers could take a lesson from this operation. First of all, Manager on Duty Taylor was ver professional. And Emily, at the front desk makes an awesome first impression as you enter the lobby. She is helpful, efficient and a warm ambassador for the Hampton Inns. Our room was spotless and renovated.... More 

Was this review helpful? Yes 1
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear EmEs: On behalf of Taylor, Emily & Tommy thank you so much for recognizing their exceptional customer service abilities. They love doing what they do and take great pride in themselves and our hotel. We will look for you on future visits to Asheville. Happy Holidays to you and all of those that you love. Barbara Kish / GM More 

Cullman, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very Pleasant Stay. No problems. location very accessible to Interstate 26, and to the Ashville Area, as well as the Biltmore Square Shopping Center. Shopping and eating facilities in the immediate area are first class, especially the Stonebridge Restaurant

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear James G. I wanted to thank you on behalf of my entire Team here at Hampton Inn / Biltmore Square. During the Holiday Season time becomes limited, and I appreciate that you took a moment out of your day to let the world know that you liked our hotel and it's location to Asheville. Have a great Holiday spent... More 

Nashville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a long day in the car, we enjoy getting into the pool and working out the kinks. We were pleasantly surprised at the great breakfast - a beautiful fruit platter (pineapple, blueberries, strawberries, oranges and pink grapefruit), creamy oatmeal, real eggs. Not a lot of frozen foods re-heated. We definitely plan to stop again. The Hotel also provided a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

BillT: Thank you so much for loving our hotel and breakfast! We like to offer our guests the vast selection of breakfast products that Hampton approves, and it sounds as though you like our choices! Have an awesome Holiday Season, and we will be ready for your return to Asheville! Barbara Kish / GM More 

Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property was quiet, well kept, comfortable, convenient to the Biltmore Outdoor Center and everything worked well. It is no secret that I am a bit biased in favor of Hampton Inns. In addition, this is the first time I have come into a Hampton or any other hotel and had hot, fresh, white chocolate chip cookies waiting for guests.... More 

Was this review helpful? Yes 3
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear Distance09: I love your statement: "It is no secret that I am biased in favor of Hampton Inns." That is Awesome! I am glad that we did not let you down when you stayed with us, and in fact added another reason to be: Warm white chocolate chip cookies! Have a great Holiday Season, and thanks for making it... More 

Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Clean hotel in convenient area. Stays true to the Hampton quality and standards we've expect. Very nice front desk staff and fresh baked cookies in the evening is a pleasant bonus. Convenient location near interstate and only about 15 min. from airport.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear traveltime409: Thank you for taking the time to acknowledge our hotel in such a positive way. It is important to us that we maintain the standards that travelers have come to expect at Hampton Inns. Have a great Holiday Season. Barbara Kish / GM More 

Greenville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Reservation Process using a credit card without physically being there was very concerning. The safety & privacy of credit card information was concerning. I was making reservation by phone for a young lady passing through and was paying by credit card. Since I couldn't physically be there. They not only required me to give credit card information over the phone,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Barbara K, General Manager at Hampton Inn Asheville - I-26 Biltmore Area, responded to this review

Dear Elizabeth L.: I totally understand your concern regarding your Credit Card information. By having persons such as yourself who want to pay for someone arriving at our hotel we do require a Credit Card Authorization form filled out by the person wanting to pay for the charges incurred. We feel that this protects the person paying as well as... More 

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Additional Information about Hampton Inn Asheville - I-26 Biltmore Area

Address: 1 Rocky Ridge Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Asheville - I-26 Biltmore Area 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Biltmore Square Hotel Asheville
Hampton Inn Asheville
Asheville Hampton Inn
Hotel Style:
#9 Business Hotel in Asheville
#16 Family Hotel in Asheville
#19 Romantic Hotel in Asheville

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