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Hampton Inn Asheville - Tunnel Road

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204 Tunnel Road, Asheville, NC 28805
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Hampton Inn Asheville - Tunnel Road
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Hampton Inn Asheville - Tunnel Road
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790 reviews from our community

Traveler rating
    518
    200
    54
    10
    8
See reviews for
229
297
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94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Kalamazoo, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Good location, easy to find and close to lots of area attractions. Service was great, friendly staff and they were very helpful at the front desk. Hot breakfast buffet saved us money and time and was very good, even a little different everyday. Rooms were clean, wifi was fast. Would definitely stay here again should I return to Asheville.

Was this review helpful? Yes 1
Raleigh, North Carolina
Top Contributor
65 reviews 65 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is convenient to the Biltmore Estate. We are members of the Biltmore Estate and went to Asheville especially to see Downton Abby costumes and of course the tulips and we were not disappointed! Location is the reason we selected the Hampton Inn. The weekend we stayed there, the hotel was totally booked and was reflected in our room... More 

Was this review helpful? Yes
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you for taking the time to write a review for our hotel. I apologize that your stay did not meet your expectations. Asheville's hotel rates are typically high due to being a destination area with high occupancy. Our rates are much higher on the weekends than on weeknights, because of demand, but we strive to keep the rates competitive... More 

Dallas, Texas
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Cleanest, nicest hotel of this value range that I have stayed in. Well-located for passing thru town. Nice staff, large breakfast dining area with most extensive breakfast I've seen at similar hotels, everything very clean and well-kept. Good wifi. Excellent value

Was this review helpful? Yes 1
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you for writing such a glowing review of our hotel. I am thrilled that you had such a positive experience with us. We strive to 'wow' every guest and love to hear positive feedback from our guests. I appreciate all of your kind words and will be sure to share them with my team. Thank you so much for... More 

phil
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This Asheville hotel was in a great location as it was near the Biltmore as well as the center of town. Lots of nice restaurants near by as well. The town has many sections. We only got to one section as we needed to get on the road, but it was a great location where you felt safe.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you so much for taking the time to write a review for our hotel. I am so glad that you enjoyed your stay with us and that our location met your needs during your visit. I hope you will can come stay with us again when you have more time to explore our great city. Thank you for being... More 

Knoxville, Tennessee
Top Contributor
89 reviews 89 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Out riding our motorcycles in the area and decided to stay here as it is very close to the Blue Ridge Parkway. There are tons of places to eat nearby. There is also a mall within walking distance. Our room was clean and quiet. We were tired from riding all day and enjoyed the hot tub which was very large.... More 

Was this review helpful? Yes 1
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you so much for sharing your experience with us and with the TripAdvisor community. I am thrilled that you had such an enjoyable experience and that our location met your needs well. I appreciate your compliments on the cleanliness of the room and I am glad you enjoyed the hot tub and our breakfast. Thank you for being our... More 

Top Contributor
175 reviews 175 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed using points thank god because if I'd paid the premium price Id be very upset, room was covered in hair, shower was dirty, room was laid out awkward and staff was very busy. Breakfast below standard. Great location to Biltmore and downtown but that's all this Hampton has going for it

Was this review helpful? Yes 1
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you for taking the time to write a review for our hotel. I am so sorry that your stay with us did not meet your expectations. As you can see from other reviews your experience is not typical of our hotel. I would like to get more information and have the opportunity to make this right. Please contact me... More 

durham, nc, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Convenience to highway, stores or malls gas stations downtown and restaurants and other major attractions Hotel staff was very helpful with direction and other information we asked for. Check in and check out the time was good also. Rooms were quiet and parking was nice. Room rate for military person is a good rate. We would book again, plans are... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you for taking the time to write a review for our hotel. I am so glad that our location met all of your needs during your time in our great city. I appreciate your compliments of our team and will be sure to share your kind words with them. We hope to see you when your travels bring you... More 

Christiansburg, Virginia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I stayed at this hotel last week, and it was wonderful. The rooms were very clean and comfortable. The hotel staff was very friendly. I will definitely stay here the next time I am in the Asheville area.

Was this review helpful? Yes 1
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you so much for sharing your experience with us and with the TripAdvisor community. I am thrilled that you had such a great experience with us. I appreciate your compliments of our staff and will be sure to share your review with them. Thank you for being our guest! We look forward to seeing you on your next trip... More 

Falls Church, Virginia
Top Contributor
51 reviews 51 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was convenient to the Biltmore - only a 10 minute drive - staff was friendly, even brought out more cookies when we asked - beds were comfortable and room was clean. Breakfast was a plus. Many restaurants in the area. You won't be disappointed.

Was this review helpful? Yes 1
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you so much for taking the time to write a review for our hotel. I am thrilled that you had such a great experience with us. I appreciate your compliments on our friendly staff, comfortable beds, clean rooms and breakfast. Thank you for being our guest! We hope to see you again when your travels bring you back to... More 

Asheville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this Hampton was the friendliest I've ever encountered on a trip. The rooms are clean, beds were comfy and even the pillows were good. The pool area is one of the nicest I've ever been at.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review

Thank you for sharing your experience with us and with the TripAdvisor community. I appreciate your compliments of our team and am so proud to hear that they are the best you have encountered. I will be sure to share your kind words with them. Thank you so much for being our guest! We hope to see you again soon!... More 

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