To begin with the front desk clerk was not to helpful. Asked if first floor was avaiable, without looking told me no. My room also had an bad smell to it. I went out and bought some spray to help that. more
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To begin with the front desk clerk was not to helpful. Asked if first floor was avaiable, without looking told me no. My room also had an bad smell to it. I went out and bought some spray to help that. more
Thank you for taking the time to write a review of our hotel. It is my goal that every guest have a great experience at our hotel and I am so sorry to hear that this was not the case with your stay. It is through our guest’s comments that we are able to continually improve our product and service....
We visited Asheville for Memorial Day Weekend. The hotel was very clean- it looks recently renovated. I got a great deal on a king room with a whirlpool bathtub ($120 prepaid). The breakfast bar was really nice for a hotel- breakfast burritos, breakfast sandwiches, pancakes, yogurt, bagels, cereal & fruit and a make-your-own-waffle station. The coffee was surprisingly good. The... more
Thank you so much for such a great review! I am thrilled that you had such a great stay with us! I am glad that you enjoyed our breakfast and found our staff accommodating and helpful. I hope that you will choose to visit our beautiful city again. We welcome another opportunity to serve you! Thank you for being our...
This hotel was perfect for what we needed! We were greeted by smiling faces at check in, and they didn't go away as we peppered the front desk staff with questions pertaining to the area. The rooms were spacious, clean, fresh, quiet, and very comfortable. I had 2 kids with me and the indoor pool was great for them! The... more
Thank you so much for your warm comments regarding our hotel and our staff. It is great to hear that you enjoyed our amenities and that your children had such a great time in the indoor pool. I will be sure to share your compliments with my staff. Thank you for being our guest and we hope to have the...
We just spent a weekend in Asheville and this hotel was great. The staff was really helpful and made us feel welcome. The rooms were nice with newer televisions and the pool area was nice. The location was convenient to the downtown area where we found some good dining choices. I would definitely return more
Thank you so much for giving us the opportunity to serve you on your recent trip to Asheville and for writing such a nice review. I am very glad that you enjoyed your stay with us and hope to see you on your next trip to the Asheville area. Sincerely, Andrea Behrens General Manager
Stayed here one night after visiting Biltmore. Be on the lookout for it as the place is up the hill on a busy 4 lane. Friendly staff and very helpful with directions around town. The room was great and the king bed comfortable. Nice bathroom and room setup. The indoor pool and hot tub were great too. Pretty descent breakfast... more
Thank you so much for your kind comments regarding our hotel and staff. I am so glad that you enjoyed your stay with us and hope to have the opportunity to serve you on your next visit to the Asheville area! Sincerely, Andrea Behrens General Manager
My cousin and I decided to take a short road trip. We chose to stay at the Hampton because I am a gold card Hilton Honors member.I have stayed at the Hilton chain so much, I feel like I am home when I pull up to their doors. The Asheville, Tunnel Rd., Hampton Inn was where we chose to spend... more
Dear Ms. Williams, Thank you so much for taking the time to write a review about our hotel. Again, I sincerely apologize for the problems you experienced with your room and want to thank you for bringing them to my attention. It is always my goal that each guest have an exceptional experience with us and I am sorry that...
Very good value. The hotel was in very good shape with an excellent location. The breakfast area was a little crowded in the morning due to the hotel being at full capacity. I will definitely stay here my next visit. more
Thank you so much for your warm comments regarding our hotel! I am thrilled that you enjoyed your stay with us and hope to have the opportunity to serve you during your next trip to the Asheville area! Sincerely, Andrea Behrens General Manager
We traveled to Asheville, NC for a leisure get away. We actually were scheduled to stay at another hotel and ended up staying at the Hampton Inn on Tunnel Rd. How convenient was this location? Wow. We were within walking distance of the mall, a bar and some great restaurants. Also, the Biltmore House was just a short drive, as... more
Thank you for being our guest during your recent visit to Asheville NC. I appreciate your warm review of our hotel and will be sure to share your kind words with our staff. We look forward to the opportunity to serve you on your next trip to the Asheville area. Sincerely, Andrea Behrens General Manager
Everything top notch. Very comfortable bed-nice mattress and pillows. Quiet. Nice breakfast. Met my most important requirement of a motel room, which is that it look and smell clean. Worth the price I paid. more
Thank you for your kind words regarding our hotel. We are always striving to ensure that our guests have a great experience at our hotel. We are glad that you enjoyed your stay with us and hope to see you again when you are traveling through the Asheville area! Sincerely, Andrea Behrens General Manager
Very nice hotel, well placed for downtown Asheville, Biltmore estate and just across road from Asheville mall. What I'll remember most about this hotel is the happy and helpful reception staff. Good complimentary breakfast provided each morning. Room was clean and spacious. Smallish but nice pool area and fitness centre. Hotel does not charge for parking which nowadays is a... more



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