We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Biltmore West

2.5 of 5 15 Crowell Rd., Asheville, NC 28806
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn Biltmore West
Professional photos View all
Browse nearby
Comfort Inn Biltmore West
Write a Review

142 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for Comfort Inn Biltmore West
See the most recent reviews
Redmond, Washington
Top Contributor
55 reviews 55 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2013

.....but hardly the nicest either. The room was reasonable clean and maintained. We did however find a syringe in the in room safe (insulin) which was rather disconcerting. The deciding factor in staying here was a room with two queen beds since the two of us are rather tall.

Was this review helpful? Yes
Top Contributor
60 reviews 60 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 11, 2013

My go to hotel in the Asheville area is just a block up the road from here, however they did not have two queen beds available so booked here instead. Upon arrival we were immediately greeted by Kevin. We asked for extra blankets for my mom as my partner and I like the room cooler than she does. Before the... More 

Was this review helpful? Yes 1
Savannah, Georgia
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 2, 2013

The hotel staff is friendly and very helpful ! Hotel was updated and clean. Nice breakfast. Ten minutes to Biltmore and downtown Asheville. Pet friendly with a fee. The Biltmore is a must see it was amazing. Downtown Asheville has many diversity's and culture. Visit the Apollo grill food is very reasonable and tasty. Less than a quarter mile Dunkin... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2013

We met family here for a reunion. We found the entire area to be clean and fresh and the staff very kind and helpful. Our breakfast was very good and several items were offered. The pool area was also very clean and refreshing. This is an easy off easy on from I 40. Cracker Barrel is next door. Pizza Hut... More 

Was this review helpful? Yes 2
Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2013

Looked for a hotel to stay in Asheville, NC. I was in from Cleveland, Ohio for a BMW Rally at the Biltmore Mansion. When I arrived, Steve took care of me. He was professional, courteous, and answered all my questions. The next day a lady named Rita was also very friendly and always ask if I needed anything for my... More 

Was this review helpful? Yes 2
Muskogee, Oklahoma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2013

Stayed here on the way back from our honeymoon. Good price, and a good place to stay off of I-40. Very easy to find. When we stayed there, the hotel was holding a free burgers-and-hot-dogs dinner by the pool, which was cool. Bed was so-so, but everything else was good.

Was this review helpful? Yes 2
Newnan, Georgia
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 7, 2013

Enjoyed our stay at the Comfort Inn. The room was very clean which is a priority for us. The bed was very comfortable and the room was spacious. Three of us shared a room and had plenty of space for our "stuff". The breakfast was very nice. There was a wide variety of choices from fresh fruit to waffles, boiled... More 

Was this review helpful? Yes 3
Prospect, KY
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 5, 2013

Cleanliness is # 1 and a comfortable bed is equally important. Did not use the gym. Breakfast was fine. Coffee was average. Most important was it was a very pleasant, clean and comfortable room. An important point, the cleaning staff is excellent here and obviously takes pride and cares about their work (rare). Large TV screen, refrigerator, microwave, and safe... More 

Was this review helpful? Yes 3
Charleston, South Carolina, United States
11 reviews 11 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 1, 2013

Just got back from a great first time visit to Asheville. Secured at $60.00 per night rate, and was not expecting much. Luckily our room was clean and well maintained. The staff was friendly throughout our stay, and we really enjoyed the breakfast in the morning. The only downside we had was a loud church group our first night; I'm... More 

Was this review helpful? Yes 2
North Carolina
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 24, 2013

Some friends and I stayed here recently to be close to Western Carolina University. It was convenient to I-40 and was a clean hotel. The room was comfortable and worked for 4 people. The hotel staff were friendly. The down side was the free breakfast was not very good and the hotel gym was also not very good with low... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Biltmore West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd., Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Choice Hotels, TripOnline SA, Cheap Tickets, Despegar.com, Odigeo and Tingo so you can book your Comfort Inn Biltmore West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn
Hotel Style:
#14 Family Hotel in Asheville
#25 Business Hotel in Asheville

43 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (19)
Room/suite (1)
Hotel & grounds (1)
Other (17)

Management photos: Courtesy of the property manager

All management photos (25)
Hotel & grounds (6)
Dining (3)
Room/suite (6)
Business center/function rooms (1)
Pool/beach area (1)
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay