We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Biltmore West

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
15 Crowell Rd., Asheville, NC 28806
Special Offer
Choice Privileges Points
Comfort Inn Biltmore West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #18 of 60 Hotels in Asheville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
suprm2001 Martinez, Georgia
Add Photo Write a Review

171 Reviews from our TripAdvisor Community

Traveler rating
    85
    53
    25
    5
    3
See reviews for
50
67
11
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (38)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (35)
All months
Martinez, Georgia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Check-in was friendly and went smoothly. The room was clean, and the hotel was fairly quiet. The hot breakfast was the typical fare, and the attendant kept it well stocked. There were no complaints from our family; if we're in town again, we'll definitely stay there.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Comfort Inn Biltmore West was an awesome experience. We stayed for the Father's Day weekend(Sat-Sun). This hotel was only the beginning of the fantastic trip. Everything was in place and the staff was more than nice. My husband enjoyed his Father's Day stay and want to return when we are in town again. We were in town to experience... More 

Was this review helpful? Yes
El Cajon, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived here at 11:00 AM after taking the red eye from California and driving from Charlotte. Both of us were tired, so we asked if we could get a room early. We were told none were ready, but come back at 12:00. We did and our room was ready. We very much appreciated the chance to rest up for... More 

Was this review helpful? Yes
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

I am so happy you enjoyed your stay with us here in Asheville NC. We hope that you make it back real soon! More 

Janesville, Wisconsin
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical Comfort Inn. Clean and comfortable room and beds. Usual breakfast menu plus biscuits and gravy. Attendant was on hand and took care of shortages immediately. The hotel is behind a couple of other motels so it is a little tricky to find, but it is near the freeway entrance on the west side of Asheville (a plus in the... More 

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

I am delighted that I was able to assist you with our rewards program. I appreciate that you took the time to share your thoughts with us. We look forward to serving you on your next visit to Asheville. Warmest Wishes, Amanda Phillips More 

Perth, Australia
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here over memorial weekend, we had two rooms. Check in was easy, staff put us on the ground floor as we had a dog with us. We had access to a side door which made our toilet walks very easy not having to walk through the lobby every couple of hours. There is a nice lawn area outside... More 

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We couldn't be more pleased that you enjoyed your stay in beautiful Asheville. Hope to see you soon! More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Upon exiting the interstate, we were surrounded with abandoned barb wired properties. Here and there were chain businesses that took pride of their property. The hotel is supposedly one of those but Comfort Inn Biltmore's outside picture on the web is more inviting than what you encounter in person. The hotel lobby smelled of smoke. It later cleared up but... More 

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept my most sincere apologies that you felt our area was "sketchy". There is only one business that has a chain length fence located next to the Hotel and it is a garage. We apologize our pool was not ready for use. When... More 

Johnston, Rhode Island
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Adequate room - relatively clean - somewhat noisy. Good front desk staff. Housekeeping threw away some of my wife's toiletries. Stayed here because my other choices were booked up for Memorial Day weekend.

Was this review helpful? Yes
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our staff friendly. However, we’re sorry we fell below your expectation regarding housekeeping. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel was very nice and in a good location. It was wonderful to have two queen beds...and they were very comfortable. The front desk people were very pleasant. Our room was quiet and there was no noise we noticed at night.

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

I am delighted that you enjoyed such a fabulous experience with us in Asheville. I appreciate that you took the time to share your thoughts with us. We look forward to serving you on your next visit. More 

Cameron, North Carolina
Level Contributor
116 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 23, 2015 via mobile

We stayed here for my wife's graduation, and it was a nice place. The room was a very good size and clean, the bed was soft. The breakfast they had was ok. There wasn't really anything to see around the hotel. But it was close enough to town. The price was a tad high. But in all it was a... More 

Was this review helpful? Yes
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Congratulations on your wife's graduation. We thank you for taking the time to share your feedback with the Trip Advisor community and hope to see you soon. More 

Oakville
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 19, 2015

What a great hotel. They accept a pet. It's close to restaurants, and gas and they gave us excellent directions to the Biltmore, which is not far away. We had a king for an excellent price. I think the hotel has been refurbished as everything looked new and updated. They had the best popcorn as a treat. But I have... More 

Was this review helpful? Yes
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We are so pleased you enjoyed your stay and the breakfast. We hope you visit with us next time your in Asheville. More 

Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (32)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay