We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Biltmore West

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
15 Crowell Rd., Asheville, NC 28806
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Comfort Inn Biltmore West
View Map
Add Photo Write a Review

186 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    89
    62
    27
    5
    3
See reviews for
56
71
12
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (38)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (35)
All months
Glen Allen, Virginia
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is conveniently located just west of the city. Easy to get to and a bit cheaper due to it's location. The hotel is surrounded by area restaurants (Applebee's, DQ, Duncan Donuts, Mexican, etc...) so eating is quick with a good selection. The rooms of the hotel were recently remodeled about one year ago and appear to still be... More 

Was this review helpful? Yes 1
Tellico Plains, Tennessee, USA
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night. The hotel had recently been remodeled. The rooms were very nice and very clean. It was a bit pricey at $189 per night for a Saturday but there was also a race in the next town so I assume thats why the price was higher. Everything was clean and very nice. The breakfast was also good.

Was this review helpful? Yes 1
Xenia, Ohio
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After a full day of motorcycle riding we come to find the hotel very modern. The front desk clerk was friendly and helpful. The room was clean and spacious. The breakfast was very basic but the area was cozy and clean. I would recommend this hotel to everyone.

Was this review helpful? Yes 2
Charlotte
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Located just down from a Cracker Barrel this clean and comfortable hotel was the perfect stop over for me and my husband. Professional staff. Only complaint was a incidental hold charge on my credit card ($124) that has taken an additional 4 days to clear. I had prepaid for the room and did not have any additional room charges.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice, comfortable clean rooms. Decent price for a last minute stay as traveling through the area. Truly dog friendly (only about an extra $18 charge) and our pup enjoyed the stay as well! Ice maker down the hall and fridge in the room were convenient. And breakfast waffles are always good :)

Was this review helpful? Yes 3
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for taking the time to share your thoughts with us. I am so glad you enjoyed the stay and we look forward to our next opportunity to serve you. More 

Illinois
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a two night stay and found it to be very comfortable. My room was clean, bathroom was a little small and might not be roomy enough for two people. I agree with other reviews about the breakfast room being small, but I didn't think it was a big deal. The front desk was very friendly and helpful. Location was... More 

Was this review helpful? Yes 1
Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Repeat stay at Comfort Inn Biltmore West. Clean rooms and a great value! I'll stay there again next time in Asheville, NC. I'd recommend it to anyone. The staff is helpful and it's nice to have breakfast and coffee though it would be nice for them to serve breakfast until 10 am as they start taking things up at 9:30... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for your valuable feedback! We love returning guests and will look more into serving a later breakfast. More 

Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel three times in the past two years when I visit Asheville. It has never let us down. Their rooms are beautiful, clean and the beds are so comfortable. I was greeted by a super nice desk staff and the lady who served breakfast was very friendly. I will continue to stay their every time.

Was this review helpful? Yes 3
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for taking the time to share your feedback with us. I am thrilled that you enjoyed your visit. Our team strives to celebrate our guests in a warm and friendly way. We hope you have wonderful adventures in Asheville each time you return. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our room was very clean. The staff was very friendly. My family & I stopped there for one night on the way to our vacation destination. We arrived around 10:00pm. There was coffee, cookies & fresh apples in the lobby all night long. We left around 8:00 am. But not before we had a hot breakfast. Check in & check... More 

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for your kind commentary. We hope you visit Asheville soon in the near future. More 

Little rock
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Awesome! Comfy bed, pillows. Great water pressure in shower. Nice outside pool. Waffles, eggs, bacon.. Nice variety for breakfast. Walk to Cracker Barrel! Would stay there again. Easy to get to!! Close to other restaurants down the street.

Was this review helpful? Yes
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for taking the time to share your recent visit with the Trip Advisor community. We are thrilled you enjoyed your stay and the delicious hot breakfast. Hope to see you soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (1)
Viewed
Other (32)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Asheville hotels
0.3 mi away
Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
0.3 mi away
Sleep Inn West
Sleep Inn West
#14 of 59 in Asheville
4.5 of 5 stars 651 reviews
3.0 mi away
Comfort Suites Biltmore Square Mall
Show Prices
Show Prices
Show Prices
10.0 mi away
Holiday Inn Asheville Biltmore East
7.1 mi away
BEST WESTERN of Asheville Biltmore East
2.7 mi away
Holiday Inn Express Asheville - Biltmore Square Mall
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay