We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Asheville hotels

Comfort Inn Biltmore West

2.5 of 5 Hotel   |   15 Crowell Rd., Asheville, NC 28806
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Inn Biltmore West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Comfort Inn Biltmore West to your Saves list
Ranked #14 of 57 Hotels in Asheville
A recent review
5 of 5 stars reviewed 1 week ago
CitySlickers46 Raleigh, North Carolina
Write a Review

152 reviews from our community

Traveler rating
    77
    46
    21
    5
    3
See reviews for
45
57
11
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (24)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (35)
All months
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for one snowy night. The lobby was warm and inviting with a fire going and with comfy seating. Cookies available at front desk.Room was clean and comfortable with refrig and micro. Short drive to Biltmore Village and Estate. Dining area was clean and staff kept hot food filled. Very pleasant stay and reasonable gov't rate.

Was this review helpful? Yes 3
Raleigh, North Carolina
Top Contributor
51 reviews 51 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

the husband & I have stayed a few times before. it's a good location right off of the interstate & not that far of a drive to downtown or the Biltmore property. morning breakfast includes eggs & bacon, along with your standard bagels, cereal, & make your own waffles. the service this time around was average. I asked the front... More 

Was this review helpful? Yes
Sumter, South Carolina
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I, along with our two married friends, stayed here at the Comfort Inn for a Valentine's Weekend getaway. Comfort Inn satisfied all of our needs! We had a nice King Size suite with the jacuzzi tub. The room and bathroom was spotless, everything was clean and working. Doug at the front desk was extremely nice! We didn't... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for one night while in the process of moving out of asheville. and the front desk guy (Doug) was more than accommodating. he told me everything about the room and also was such a personable human. I'm so thankful I ended up here!! I felt so comfortable.

Was this review helpful? Yes 2
Candler, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2015

Great place for a night out with Hubby! Lobby and dinning area are beautiful. Our room was so nice and clean and loved the balcony. "Amanda" was at the front desk and was awesome. She was kind and friendly and so helpful. We plan on more evenings out and will stay here!! We will refer others to come and stay... More 

Was this review helpful? Yes 4
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We couldn't be more pleased that you enjoyed our décor, staff and rooms. We hope you will have many more pleasant date nights out with the hubby! Hope to see you soon! More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2015

The staff at check in and check out was very friendly. Motel room was clean and comfortable. Outside of motel was clean and show room was very attractive. Had a good breakfast area and it was maintained good and clean. would recommend motel to everyone looking for good place to stay

Was this review helpful? Yes 3
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for your glowing review of our hotel! We always appreciate the loyalty you have shown to our hotel. More 

Sandy Run, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2015

I took my daughter to Asheville, NC to walk the Biltmore house and grounds. Our trip was only 2 days with one night in the Comfort Inn. The Comfort Inn was perfect for what we were doing and very comfortable. When we arrived "Doug" at the front desk checked us in with a great smile and attitude. He even saved... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for sharing your thoughts with the TripAdvisor community! I am delighted that you enjoyed such a pleasant and comfortable getaway with us, and very proud of my team for providing you with excellent service and a nice breakfast. We hope you will visit again! More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

I had a great experience staying at this hotel..from check in to check out... really warm welcome by check in clerk i think Rita and manager kevin was personally making sure for all the guests had comfortable stay at hotel in the morning while serving full breakfast. . I would stay here again and suggest to my friends too.

Was this review helpful? Yes 3
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We are glad to hear you had a great experience at the Comfort Inn Biltmore West. Our team strives to provide top quality service to every guest to create a enjoyable experience. We hope we are able to host your next trip to Asheville! Sincerely, Amanda Phillips More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

The best place for stay, great service, the personal are doing a nice job, I was feeling like a home, the lady at the front desk, she made me my day,I think her name is Rita, she did a great job, Helping me about some directions what I need it... I totally recommend it. Thank you guys! Happy new year!

Was this review helpful? Yes 3
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for this wonderful review! Excellent customer service is our highest priority and I am sure Rita will be thrilled to know she had such a positive impact on your stay. We look forward to your next visit! Sincerely, Amanda Phillips More 

Benton, Kentucky
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2014

This hotel works wonderfully for our stays in Asheville as it is away from the busy mainstream yet close to the interstate. Because we occasionally like to travel with our dog, the hotel being pet friendly is a huge plus (& the rates for pets are reasonable). Close enough to restaurants, grocery & other stores; within an easy drive to... More 

Was this review helpful? Yes 4
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for sharing such a glowing review of our courteous team and pet-friendly hotel. We hope to have the opportunity to be of service to you again, soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Biltmore West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd., Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, EasyToBook, Priceline, Orbitz, Choice Hotels, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Comfort Inn Biltmore West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn
Hotel Style:
#11 Family Hotel in Asheville
#25 Romantic Hotel in Asheville
#27 Business Hotel in Asheville

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay