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All 59 Asheville hotels

Comfort Inn Biltmore West

2.5 of 5 Hotel   |   15 Crowell Rd., Asheville, NC 28806
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80%
Ranked #22 of 59 hotels in Asheville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
sandra b Maryville, Tennessee
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101 people have reviewed this hotel

Traveler rating
    43
    37
    14
    4
    3
See reviews for
29
35
7
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Maryville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family came for a two day visit to Biltmore and we were very pleased with our rooms at Comfort Inn Biltmore West. We were only a short distance from Biltmore, as well as very close to many restaurants. The rooms were recently updated and very nice for the price. Breakfast was just right to start the day. All in... More

Was this review helpful? Yes 2
Channahon, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in Asheville to visit family, was very happy with my room. Clean, big, comfortable bed, large bath and great creature comforts like courtesy coffee and a delicious breakfast each day, made my stay a pleasant one. The staff were all helpful and kind. Whenever I visit my son I will be staying here.

Was this review helpful? Yes 5
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you som much for your kind words about our Hotel and staff. We are so pleased you enjoyed everything. Come back and see us soon! Amanda Phillips Front Office Manager Comfort Inn Biltmore West More

NJ
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was very clean, the staff was polite and pleasant, and despite the nearby highways, it was quiet. All you could want in a stop for the night hotel room. One minor complaint, signage to enter the property was a little lacking, missed the street twice and had to go into the nearby restaurant lot to turn around.

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for sharing your thoughts about your experience with us. We are pleased to hear you enjoyed your stay. We have been looking at getting more signage to point the people in the right direction. Thank you and we look forward to serving you on your next visit to Asheville. Amanda Phillips Front Office Manager Comfort Inn Biltmore West More

Dayton, Ohio
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

They are in the process of finishing remodeling and had just put new beds in the rooms. Slept great! Love the new decor and fixtures! Breakfast was good with limited seating however. Love that there was a Cracker Barrel in walking distance for dinner. Would recommend for our next stay in the area though!

Was this review helpful? Yes 5
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for this fabulous review of hotel! We are delighted you enjoyed the newly remodeled rooms and decor. We want to provide every guest with the best experience while they are in Asheville. Hope to see you soon! Warmest Wishes, Amanda Phillips Front Office Manager More

Greensboro, North Carolina
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 13, 2014

This Comfort Inn is my home away from home. You are pleasantly greeted at the door. It has beautiful décor, even before the upgrades. It`s made for the vacationer and for business with it`s extra long desk. With it new mattresses, sleep better there than home. It has California king. The rooms always has that just clean smell. I really... More

Was this review helpful? Yes 7
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for your kind words. We love the fact that we can be your home away from home. That is the way we want all our guests to feel. Again, thank you for such great first hand reviews and pics. Warmest Wishes, Amanda Phillips Front Office Manager More

Santurce, PR
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 8, 2014

My husband and I found this hotel on our way from the Blue Ridge Parkway to the Great Smoky Mountain National Park. Clean and comfortable room. We were very satisfied with our stay. I would recommend this hotel if you are looking for a nice place. Cracker Barrel and IHOP at walking distance.

Was this review helpful? Yes 12
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We are so happy you found our Hotel. Our team strives to make sure every guest is at home in a clean and comfortable room. We hope to be your host on your next trip to Asheville. More

Cleveland, Tennessee
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2014

We were in Asheville to visit family in the hospital. We looked at the reviews of the hotels close to it before we chose this one. The reviews were highly rated as having a friendly staff, newly remodeled rooms with very comfortable beds. We sure made the right choice. The reviews were right on the money in every aspect. We... More

Review collected in partnership with this hotel

Was this review helpful? Yes 10
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

What a phenomenal review! You provide a perfect picture of how we hope to constantly improve and provide exceptional experiences for our guests. We hope to serve you again, soon! More

Chicago, Illinois
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 16, 2014 via mobile

The girl rita at the front desk she was realy helpful... thanks... we realy enjoy our visiting on west aheville the hotel was very nice and clean and the staff very nice... the parking lot was very clean and safe and the breakfast are we loved... is a very nice hotel I will recommend to visit.

Was this review helpful? Yes 12
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

WOW! This review made our day! I'm so glad you enjoyed your stay at the Comfort Inn West. We have a wonderful team and we are always happy to help our guest any way we can. Again, thank you for your kind words. More

Dallas, Texas
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 13, 2014

I was in Asheville on my business trip and looked for the hotels. This one caught my attention. So thought to give it try. And it was worth it. From the time you walk in to the hotel you get great warm welcome by front desk person. And rooms are very nice. Newley renovated rooms and every morning nice breakfast.... More

Was this review helpful? Yes 9
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We are so honored that you chose the Comfort Inn West for your stay. Our team is always delighted to help our guests in any way possible. We want everyone to leave happy and with thier belly full of a great breakfast :) We hope to host your next Asheville getaway. More

Mineral Point, Wisconsin
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2014

We recently stayed at this Comfort Inn. Our desk person Doug, was very helpful suggesting places to eat in the area after a very long day on the road. One of the best places for the money on our trip.

Was this review helpful? Yes 8

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Additional Information about Comfort Inn Biltmore West

Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn West Hotel
Comfort Inn Asheville
Asheville Comfort Inn
Address: 15 Crowell Rd., Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Asheville
#26 Family Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Official Description (provided by the hotel):
Newly renovated as of 2014 - ALL BRAND NEW ROOMS!!! Newest renovated property in Asheville! Rate includes free delicious hot breakfast. Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool. ... more   less 
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