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All 59 Asheville hotels

Comfort Inn Biltmore West

2.5 of 5 Hotel   |   15 Crowell Rd., Asheville, NC 28806
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Ranked #20 of 59 hotels in Asheville
A recent review
3 of 5 stars reviewed 4 days ago
Gator287 Gainesville, Florida
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122 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Gainesville, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel was recently renovated and has very nice bathrooms. The staff is generally personable and pleasant. In any other city, this hotel would probably go for $79-99/night, and that's about what I would be willing to pay. However, hotel rates in Asheville run higher especially during busy travel periods. As such, paying $120 or more a night for this... More

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Mount Dora, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms have been recently remodeled, they were clean, comfortable, and quiet. The beds were extremely comfortable- no back ache after four nights. The staff was pleasant and very helpful. A great value- one of the best Choice Hotel Stays we have ever experienced.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
1 review
2 of 5 stars Reviewed 3 weeks ago

We made reservations and when we got there they said they never received it. The front desk manager ended up giving us a room that someone else reserved but hadn't put a deposit on. The room was warm and had a musky smell when we walked into it. The bathroom sink had hair in it so I'm not sure how... More

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Baltimore, Maryland
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We picked it because it was close to Biltmore Estate and reasonably price, especially if you become "Choice Hotels Member" - they have special prices for members, better than any price I found on other sites. Nice room, very quiet. Comfortable beds with 4 pillows each - 2 soft and 2 harder. Everything was clean. The coffeemaker and ice bucket... More

Was this review helpful? Yes 1
Lenoir, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter (14) had never seen Biltmore so we decided to take a 2 day get-a-way. Upon arriving we were checked in promptly. I was a little worried because the lobby smelled of smoke (not horribly but still). When we got to our room we were very pleased. It smelled very fresh, was very clean, and the bathroom was VERY... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Clover, South Carolina
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean hotel. Rooms look newly remodeled. I noticed some rooms even have a small balcony you can sit out on (I didn't get one of those rooms. Not sure how you do). Only downside of the hotel is the elevator was VERY slow. It's only 3 stories, but it takes forever to arrive at a floor. Breakfast was your standard... More

Was this review helpful? Yes 1
Buffalo, New York
Top Contributor
117 reviews 117 reviews
14 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recent stay for four nights to visit the area and see the Biltmore. Great hotwire rate, making it half the cost of nearby competing chain properties. Well maintained, and looked more expensive than it was. Located near an old shopping mall that is being demolished and rebuilt. Parking was adequate with some large trucks taking multiple spots, late comers park... More

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 4, 2014

Can always count on the Comfort Inn - they found us 2 rooms together for our family of 5 and small dog - gave us good meal recommendations and just had a relaxing night after a busy day. Helps that the kids made friends at the pool!

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 4, 2014

I absolutely rely on the great service and 100.00 sanitation rating when traveling here for work. It is the only choice hotel I will stay at in this area. The newly renovated rooms are a definite bonus. Ben, Doug, Rita and Blake all do an awesome job taking care of the front desk.

Was this review helpful? Yes 4
Gosport, Indiana
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 28, 2014

Enjoyed our 2 night stay at the Comfort Inn. Awesome location. Seemed like everything we wanted to do was just a 5 minute drive. I was told our room had just been remodeled. There was a new smell to it. We chose to eat breakfast out so I didn't sample the breakfast. The bathroom didn't have a exhaust fan in... More

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Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd., Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
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Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn

42 photos of this hotel

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#18 Family Hotel in Asheville #27 Business Hotel in Asheville
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Official Description (provided by the hotel)
Newly renovated as of 2014 - ALL BRAND NEW ROOMS!!! Newest renovated property in Asheville! Rate includes free delicious hot breakfast. Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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