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Comfort Inn Biltmore West

Certificate of Excellence
2.5 of 5
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15 Crowell Rd., Asheville, NC 28806
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Comfort Inn Biltmore West
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Ranked #18 of 58 Hotels in Asheville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
David C Cameron, North Carolina
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163 reviews from our community

Traveler rating
    80
    52
    23
    5
    3
See reviews for
46
64
11
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cameron, North Carolina
Top Contributor
116 reviews 116 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for my wife's graduation, and it was a nice place. The room was a very good size and clean, the bed was soft. The breakfast they had was ok. There wasn't really anything to see around the hotel. But it was close enough to town. The price was a tad high. But in all it was a... More 

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Oakville
Top Contributor
80 reviews 80 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel. They accept a pet. It's close to restaurants, and gas and they gave us excellent directions to the Biltmore, which is not far away. We had a king for an excellent price. I think the hotel has been refurbished as everything looked new and updated. They had the best popcorn as a treat. But I have... More 

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Golden, CO
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very average Quality Inn with poorly trained staff (at least that was the case in October 14). Nothing exceptional or terrible. Fair access to both the Biltmore and Downtown Asheville. The breakfast was below average in food quality, but I'm finding that more and more with Quality Inns. Room request was ignored even though we are Choice... More 

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Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

I think you might have the wrong hotel. This is a newly renovated Comfort Inn. Please feel free to contact myself regarding this matter @828-665-6500 Amanda Phillips Front Desk Manager More 

Sanibel Island, Florida
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My boyfriend & I booked a reservation online. When we arrived we were greeted by a friendly staff at the front desk. The room was clean and the hotel quiet. In the morning there is a breakfast buffet downstairs. We bought our tickets to the Biltmore at the front desk which is cheaper then buying directly at the Biltmore! It's... More 

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Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for sharing your experience with the Trip Advisor community. We couldn't be more pleased you enjoyed our location close to downtown Asheville. We hope you enjoyed your visit to Biltmore and hope to see you soon! More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 19, 2015

We stayed here because it was a convenient location. We booked for 4 nights and were put in a room with 2 queen beds. Unfortunately, the bed closest to the bathroom (which we usually choose) was only about 6" from the wall. There was plenty of room to move the beds over but whoever hung the headboard miscalculated. That said,... More 

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Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

I am delighted that you enjoyed your visit with us! Also,thank you for your insight about the bed placement. We look forward to serving you on your next visit to Asheville! More 

Arizona
Top Contributor
143 reviews 143 reviews
56 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 10, 2015

Room wasn't ready for us when we got there, so they upgraded us to a jacuzzi room (which we didn't use, lol). The room was clean & the typical Comfort Inn style. Free wifi (for both laptop & our ipads), free breakfast but coffee was weak (we've noticed that some Choice hotels now offer "Bold" but this didn't) but there... More 

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Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for taking the time to share your experience with us and the TripAdvisor community. As always, we look forward to serving you on your next visit to Asheville. More 

Snellville, Georgia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2015

Came to Asheville for our nieces baby shower. We selected this property as it was very near her home and it was pet-friendly. We decided to bring our four year old Boston terrier for the weekend. Our double queen bed room was spacious and clean. Beds and linens were comfy. We were placed on the first floor very near an... More 

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for taking the time to share your thoughts with us. I am so glad you enjoyed the stay and hope to see you soon! More 

1 review
4 of 5 stars Reviewed March 24, 2015

Accommodated our dog without any issues, pet allowed rooms are clean (which was a concern of mine). Breakfast was of good variety and taste, and the staff was friendly. Only recommendation would be to add Dog Clean-up Stations with baggies for tidying up behind Fido !

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Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for your kind commentary! I am delighted that you and your pet were able to have a nice getaway in Asheville with us. We look forward to our next opportunity serve you. More 

cleveland ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2015

Very, very clean. The bed and pillows were the best I've slept on for a long time......got my best sleep I've had in ages. Front desk and breakfast area employees very nice. Lobby welcoming. Pool wasn't open, but area looked well-maintained.

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Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for taking the time to share your thoughts with us. I am so glad that you enjoyed our pillows and had a wonderful nights rest. We look forward to serving you on your next visit to Asheville! More 

Bellevue, Washington
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed here and were surprised by the quality of the rooms and cleanliness for the price. We were in a full size King room which had a desk, sofa and was clean. It looked as if they had remodeled in the last few years. The bed was a pillow top and very comfortable. The breakfast was fine and a... More 

Was this review helpful? Yes 2
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for this glowing review of our hotel! We are proud of our hotels recent renovations and so pleased that you enjoyed such a wonderful experience with us. We look forward to serving you on your next visit! More 

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