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All 57 Asheville hotels

Comfort Inn Biltmore West

2.5 of 5 Hotel   |   15 Crowell Rd., Asheville, NC 28806
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Comfort Inn Biltmore West
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Ranked #16 of 57 Hotels in Asheville
A recent review
5 of 5 stars reviewed 2 weeks ago
wwindler Candler, North Carolina
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148 reviews from our community

Traveler rating
    74
    45
    21
    5
    3
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45
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Candler, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place for a night out with Hubby! Lobby and dinning area are beautiful. Our room was so nice and clean and loved the balcony. "Amanda" was at the front desk and was awesome. She was kind and friendly and so helpful. We plan on more evenings out and will stay here!! We will refer others to come and stay... More 

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We couldn't be more pleased that you enjoyed our décor, staff and rooms. We hope you will have many more pleasant date nights out with the hubby! Hope to see you soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at check in and check out was very friendly. Motel room was clean and comfortable. Outside of motel was clean and show room was very attractive. Had a good breakfast area and it was maintained good and clean. would recommend motel to everyone looking for good place to stay

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for your glowing review of our hotel! We always appreciate the loyalty you have shown to our hotel. More 

Sandy Run, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I took my daughter to Asheville, NC to walk the Biltmore house and grounds. Our trip was only 2 days with one night in the Comfort Inn. The Comfort Inn was perfect for what we were doing and very comfortable. When we arrived "Doug" at the front desk checked us in with a great smile and attitude. He even saved... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for sharing your thoughts with the TripAdvisor community! I am delighted that you enjoyed such a pleasant and comfortable getaway with us, and very proud of my team for providing you with excellent service and a nice breakfast. We hope you will visit again! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a great experience staying at this hotel..from check in to check out... really warm welcome by check in clerk i think Rita and manager kevin was personally making sure for all the guests had comfortable stay at hotel in the morning while serving full breakfast. . I would stay here again and suggest to my friends too.

Was this review helpful? Yes 2
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We are glad to hear you had a great experience at the Comfort Inn Biltmore West. Our team strives to provide top quality service to every guest to create a enjoyable experience. We hope we are able to host your next trip to Asheville! Sincerely, Amanda Phillips More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The best place for stay, great service, the personal are doing a nice job, I was feeling like a home, the lady at the front desk, she made me my day,I think her name is Rita, she did a great job, Helping me about some directions what I need it... I totally recommend it. Thank you guys! Happy new year!

Was this review helpful? Yes 3
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for this wonderful review! Excellent customer service is our highest priority and I am sure Rita will be thrilled to know she had such a positive impact on your stay. We look forward to your next visit! Sincerely, Amanda Phillips More 

Benton, Kentucky
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel works wonderfully for our stays in Asheville as it is away from the busy mainstream yet close to the interstate. Because we occasionally like to travel with our dog, the hotel being pet friendly is a huge plus (& the rates for pets are reasonable). Close enough to restaurants, grocery & other stores; within an easy drive to... More 

Was this review helpful? Yes 4
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you so much for sharing such a glowing review of our courteous team and pet-friendly hotel. We hope to have the opportunity to be of service to you again, soon! More 

Greenville, South Carolina
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 22, 2014

This hotel appeared to have been recently renovated and ownership/mgmt. did an excellent job! Wonderful spacious, clean & modern guestrooms and public spaces and very professional & friendly staff! Great hot complimentary breakfast also to start our day off right! Would highly recommend this hotel if staying in the Asheville area again. Very good location, convenient to the interstate and... More 

Was this review helpful? Yes 6
New York City, New York
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 22, 2014

The hotel and the staff are excellent! The lobby and the rooms are new, clean and have exceptional natural light for hotel rooms. The breakfast in the morning was great too. The front desk staff were very friendly and helpful too. I will definitely stay at this hotel again!!

Was this review helpful? Yes 6
Delaware, Ohio
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

Nice Hotel! Clean rooms and excellent staff. We saved $20.00 per night because of their "free" full breakfast..............not just a donut and coffee! The beds were very comfortable with 2 choices for pillows.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Sherman, Illinois, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 1, 2014

Great stay at this hotel and breakfast was also good. We were welcomed by the hotel staff. This is the way a hotel stay should go. Enough said!! I will stay here again when in this area. I travel about one hundred nights a year and know a good hotel when I stay at one.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
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Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd., Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Number of rooms: 62
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Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn
Hotel Style:
#13 Family Hotel in Asheville
#26 Business Hotel in Asheville
#28 Romantic Hotel in Asheville

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