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All 59 Asheville hotels

Comfort Inn Biltmore West

2.5 of 5 Hotel   |   15 Crowell Rd., Asheville, NC 28806
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Ranked #17 of 59 hotels in Asheville
A recent review
5 of 5 stars reviewed 6 days ago
MargaretS07 Baltimore, Maryland
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119 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Baltimore, Maryland
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We picked it because it was close to Biltmore Estate and reasonably price, especially if you become "Choice Hotels Member" - they have special prices for members, better than any price I found on other sites. Nice room, very quiet. Comfortable beds with 4 pillows each - 2 soft and 2 harder. Everything was clean. The coffeemaker and ice bucket... More

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Lenoir, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

My daughter (14) had never seen Biltmore so we decided to take a 2 day get-a-way. Upon arriving we were checked in promptly. I was a little worried because the lobby smelled of smoke (not horribly but still). When we got to our room we were very pleased. It smelled very fresh, was very clean, and the bathroom was VERY... More

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Clover, South Carolina
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean hotel. Rooms look newly remodeled. I noticed some rooms even have a small balcony you can sit out on (I didn't get one of those rooms. Not sure how you do). Only downside of the hotel is the elevator was VERY slow. It's only 3 stories, but it takes forever to arrive at a floor. Breakfast was your standard... More

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Buffalo, New York
Top Contributor
109 reviews 109 reviews
14 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Recent stay for four nights to visit the area and see the Biltmore. Great hotwire rate, making it half the cost of nearby competing chain properties. Well maintained, and looked more expensive than it was. Located near an old shopping mall that is being demolished and rebuilt. Parking was adequate with some large trucks taking multiple spots, late comers park... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Can always count on the Comfort Inn - they found us 2 rooms together for our family of 5 and small dog - gave us good meal recommendations and just had a relaxing night after a busy day. Helps that the kids made friends at the pool!

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I absolutely rely on the great service and 100.00 sanitation rating when traveling here for work. It is the only choice hotel I will stay at in this area. The newly renovated rooms are a definite bonus. Ben, Doug, Rita and Blake all do an awesome job taking care of the front desk.

Was this review helpful? Yes 3
Gosport, Indiana
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enjoyed our 2 night stay at the Comfort Inn. Awesome location. Seemed like everything we wanted to do was just a 5 minute drive. I was told our room had just been remodeled. There was a new smell to it. We chose to eat breakfast out so I didn't sample the breakfast. The bathroom didn't have a exhaust fan in... More

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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here during the Enka Triathlon in Biltmore Lake. Less than 10 minutes away. Convenient location to the freeway, food, ect... The Comfort Inn was over priced-$201 for one night. That said it was comfortable, clean, breakfast was excellent. Excellent air conditioning. 4 stars rather than five due to the cost. Staff was very nice. Small pool and small... More

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South Lyon, Michigan
Top Contributor
52 reviews 52 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 18, 2014

This hotel has recently been refurbished. Based on the setting, I think the changes have taken it to a level that makes Choice proud. Clean and neat, my room was fitted out as well as a Hampton that cost 50% more just a few nights earlier. This Comfort Inn provided far more than I was expecting when I stopped in... More

Was this review helpful? Yes 5
Warner Robins, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2014

Thoroughly enjoyed our stay at Comfort Inn. After moving our daughter home for the summer for college, we were exhausted. The Staff was friendly and welcomed us warmly. Easy check-in and off to our room. The room was great as they have been redone and are new. The beds were very comfortable and the room spotless. Breakfast was good. Excellent... More

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Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

We are thrilled that you had such a great experience with us in Asheville! We can't wait to serve you on your next visit! Amanda Phillips Comfort Inn Biltmore West More

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Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd., Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
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Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn

42 photos of this hotel

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#19 Family Hotel in Asheville #24 Romantic Hotel in Asheville #27 Business Hotel in Asheville
Hotel Class
Official Description (provided by the hotel)
Newly renovated as of 2014 - ALL BRAND NEW ROOMS!!! Newest renovated property in Asheville! Rate includes free delicious hot breakfast. Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool. ... more   less 
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