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Holiday Inn Beaumont Plaza

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3950 I-10 South at Walden Rd, Beaumont, TX 77705
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1 room 1 guest
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Holiday Inn Beaumont Plaza
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Beaumont Plaza
See the most recent reviews
Slidell, Louisiana
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 25, 2013

Hotel is clan but my room showed its age. The last time I stayed here was about ten years ago.I was to stay have my room comp;ed, but was charged anyway. At check in the on duty front desk check in staff made note of the comp, at check out the on duty front desk staff acknowledge the comp but... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Bill167, Thank you for choosing our hotel to stay with. I am deeply sorry you received service that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you soon.... More 

Woodville, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

I just wanted to get away from it all and booked through Hot Wire.com as a mystery property. I was very pleased with the cleanliness of my room and the space. The hot tub was out of service and it would have been nice to soak in it after a hard day but things happen. great location and very friendly... More 

Was this review helpful? Yes 1
CharlesWatts, General Manager at Holiday Inn Beaumont Plaza, responded to this review

Thank you for choosing the Holiday Inn Beaumont Plaza. We strive to provide the Best Guest Experience and we are delighted to hear that we were succesful! We thank you for giving us the opportunity to have you as our guest and we hope to see you back soon! Charles Watts General Manager More 

Jasper, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 17, 2013

I have stayed at this Holiday Inn several times. I have not had any bad experiences and enjoy the atmosphere. The bar is nice and it is directly across the street from several good places to eat. Not far from Ford Park if you are going there.

Was this review helpful? Yes 2
Rock Hill, South Carolina
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 11, 2013

Imagine if you will a business run by a group of Middle School Students. I had spent last night at the Holiday Inn in Mobile where they had a wonderful customer service training program. I believe I have found where the failures were sent. I really felt as if I should get my driving gloves out of my truck, drag... More 

Was this review helpful? Yes 1
CharlesWatts, General Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, Thank you for choosing to stay at the Holiday Inn Beaumont Plaza and taking the time to complete an online review of our hotel but Thank you even more for showing constraint and not slapping our Front Desk agent. As you stated about our Mobile property Holiday Inn spends a lot of time and effort to train... More 

Travelers are raving about these Beaumont hotels

Dallas, Texas
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 20, 2013

I stayed at this hotel for an alumni convention and they could not have picked a better place. It is located conveniently of I-10 and has ample parking. The staff was courteous and prompt. The inside offers a great atmosphere for just visiting with friends or hosting a formal event. We happened to be staying there the same night they... More 

Was this review helpful? Yes
CharlesWatts, General Manager at Holiday Inn Beaumont Plaza, responded to this review

Thank you for choosing our Hotel and we look forward to your next stay! Charles Watts Charles.Watts@jqh.com More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 15, 2013 via mobile

We stayed here with my sons Baseball team due to its proximity to Ford Field. The room had clearly been occupied by a prom group before us and was never cleaned. There was glitter on the hair dryer and sheets, cupcake icing smashed on the wall, and the bathtub was dirty. The swimming pool smelled like a dirty fish tank... More 

Was this review helpful? Yes 1
CharlesWatts, General Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, Thank you for choosing to stay at the Holiday Inn Beaumont Plaza and taking the time to complete an online review of our hotel. As I read your review I noticed that you had a terrible stay with pool issues and a room that was not clean. I can assure you that is not our standard and... More 

Houston, Texas, United States
1 review
5 of 5 stars Reviewed March 15, 2013

Great service from the front desk,maintence service, waitess Kristina, Lead Cook Kenneth, and Cook Chris was great they care how you was The property well kept up.. Sometime you think great service is gone However not there there are very friendly. I been coming for five year and warmest,friendly and smile have always been here recommend anytime stop. You feel... More 

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Texas
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 14, 2013 via mobile

This property is worn and old looking. I attended a conference here. The meeting rooms were fine. The catering was not good at all! Food was mediocre and bland. Waiters were very nice; but slow. Rooms were clean; but dated. It is fine for 1 night although there are many newer hotels in the same area.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear alcwHouston, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our waiters. However, We’re sorry we fell below your expectation regarding food selection for the property being dated. We will look into this point. I assure you the feedback of our... More 

San Diego, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 3, 2013

Lots of great parking. Right off the I-10. Typical Holiday Inn Hotel wraped around an echoing atrium, but the huge cascading waterfall made great white sound. Great staff. Only problem, lots of kids running all around heading to the pool.

Was this review helpful? Yes 2
Tyler, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 2, 2013

My husband and I stayed at this hotel for one night. I booked the hotel on line through a discount web site. We were delighted with our large spotless room - very comfortable bed, large fluffy towels and it was very quiet. The staff was fantastic. We had a small, very good, breakfast in their dining room. We ordered a... More 

Was this review helpful? Yes 1
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