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Holiday Inn Beaumont Plaza

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3950 I-10 South at Walden Rd, Beaumont, TX 77705
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1 room 1 guest
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Holiday Inn Beaumont Plaza
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Houston, Texas
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a night, we were going to Ford Park for a concert. This is the perfect location, about a 4 minute ride to the park. Hotel itself could use a little TLC but most could. The staff were very friendly and accommodating. I see a lot of reviews saying that the AC was a big issue. I think that... More 

Was this review helpful? Yes 1
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Amy R., Thank you for staying with us while you were in town for a concert. We are glad that the previous comments did not deter you from staying. Our a/c issue is better and we welcome all comments to better improve our service. Thank you! More 

San Antonio, Texas
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had 2 rooms and the ac did not cool in either room, carpet looked worn, as did hotel overall. Service is hit or miss. Cleanliness needs a revamp. The indoor pool was ok from what we could see. The other indoor public areas were outdated and not super clean. Very disappointed. I know this hotel has been there years... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Loyal Guest, Thank you for responding to the survey. We appreciate your business and honest comments. We we will get a face lift soon for our property that will help with the appearance. In the mean time we will continue to work on cleanliness and our customer service skills. Our guests are very important to us. More 

Travelers are raving about these Beaumont hotels

Nashville, Arkansas
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 24, 2015

This hotel was in the perfect location for where we were going, just a short 5 minute drive. It is a very large hotel and so it seems a bit noisy and chaotic to this small town gal. The check in was quick and easy and the front desk clerk was friendly, the room was clean but needed some love.... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Chellibug75, Thank you so much for staying with us. We want to hear your honest comments and we will fix the bed and bathroom issues. Thank you also for your feedback about the managers hour. More 

Lucas, TX
1 review
4 of 5 stars Reviewed July 19, 2015

The hotel gave me a bill, on departing, for the total amount of the 4 nights + the 3 breakfasts. You know that you got my money upfront when I made the reservation online. So, why did the hotel decide to charge me again? They rectified the situation after about 1/2 hour of manipulated their computer. Do you not communicate... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear FrankProkop, We truly apologize for the checkout experience that you received from our property recently. Miscommunication will be corrected through guests, to departments and the different methods of reservation channels so that our guests will not fall through the cracks. Please visit us again soon. Thank you. More 

New Braunfels, Texas
1 review
1 of 5 stars Reviewed July 18, 2015

The nice exterior of this hotel hides a completely worn out internal infrastructure. We stayed overnight in an executive king suite (room 417) in July 2015. The air conditioning didn't succeed in cooling the room (little output) and the toilet didn't work at all. After flushing, the water reservoir would not refill. While the staff were friendly, this hotel is... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear valued guest, We sincerely apologize for the room conditions and the physical appearance of the hotel. We are working on fixing these issues. We sincerely apologize again and hope to see you again soon. More 

1 review
1 of 5 stars Reviewed July 9, 2015

lost reservation and had to get another one after standing there in front of them . fixed that went back to desk and waited again for them.they gave me a unclean room go back down to desk and wait in line again got another room. Awoke this am to credit charge on card for room.well I have corporate lodging and... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear loyal guest, We sincerely apologize for the recent stay that you had with us. We want all of our guests to be happy and we appreciate your honest comments and will work on fixing these issues. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 6, 2015

I won this hotel on Hotwire for $85. We were on our way to L'Auberge to spend the day there, and I wanted to get a hotel that was halfway home just in case we got too tired. We were able to check into our room around 1pm. The place needs some sprucing up to say the least. Our room... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, Thank you for staying with us and we appreciate your business. We are working on the appearance of the hotel and we appreciate your honest comments that will help us move in the right direction. More 

little rock, ar
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 1, 2015

Rooms are good staff is friendly. Restraint on site and the food is good. The working man can't go wrong here. Great bar in the lobby. Plenty of parking. Breakfast is not free, but is excellent. Great rates.

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear valued guest, thank you for staying with us and the generous comments. We appreciate you business and please stay again soon. More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 29, 2015

Checked in on a Saturday evening for a last minute one night stay in Beaumont. Check in process was good. The lobby was VERY busy. Little league baseball players everywhere, and parents drinking beer in the lobby. Stayed on the second floor and I was really worried about the room. It was spacious, with a large bathroom, but very old... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear loyal guest, We are very sorry for the actions of our fellow guests; we are working on new ways to curb the activity of the children. We appreciate your business and want to see you again soon. More 

New Orleans, Louisiana
1 review
1 of 5 stars Reviewed June 26, 2015

Although repeatedly requested for 2 queen beds during the reservation and assured that was what I was getting, when I got to the room they had full size beds. The beds are hard and uncomfortable, especially when trying to fit two people on a full size bed. When I called the reception about it I was told the whole hotel... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Loyal Guest, We truly apologize for the atrium music; we will lower it after hours. We thank you for your business and hope to see you again. More 

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