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Holiday Inn Beaumont Plaza

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3950 I-10 South at Walden Rd, Beaumont, TX 77705
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Holiday Inn Beaumont Plaza
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Holiday Inn Beaumont Plaza
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145 reviews from our community

Traveler rating
    29
    46
    33
    21
    16
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37
23
14
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We attended a wedding in the area so we stayed at this Holiday Inn for one night. The hotel is old and noisy, staff is slow and not very helpful. The rooms are old, not well kept and do not feel clean. Usually we have a good experience at Holiday Inn hotels, however this hotel is the exception. Staff seems... More 

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Houston, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do not sleep comfortable on the bed because the bed became the bowl. The bed needs new bed. If you wanted to order foods to bring in the lobby to eat, and you wanted to order drinks from the bar. Unfortunately, you are not allowing to eat in the lounge while you drink at the same table. Have to sit... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Pagibig2015, Thank you for your review regarding your experience at our hotel. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations particularly the bed type received and your dining experience. We would love to welcome the... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I admit I did not expect much being in the Beaumont Texas area, but this property went far below any expectation I might've had. Check-in was fairly easy they did upgrade our room per our IHG status. But that's where the good ends! Our first room albeit very dated was clean but as my wife set her purse down on... More 

Was this review helpful? Yes 1
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, We truly apologize for the substandard conditions you endured on your last hotel stay with us. We continue to strive to meet and exceed our guests expecations but we obviously failed you on this visit. We want to thank you for your honest comments and we will use them to better train our staff. More 

Mobile, Alabama
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was so very helpful in helping me get to my room. The pool was great. Lobby was absolutely gorgeous and my children loved the glass elevators. I will definateky come back to this hotel when Im back in Beaumont.

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Nacogdoches, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice conference hotel but is losing that certain element that makes it feel elegant. It needs a face lift. The hotel staff were friendly and worked hard to make us welcome. One great thing we found it was clean! An older facility can retain its beauty with proper maintenance and care. Spruce this baby up with tender... More 

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San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My father and I were traveling and needed a place to stay off of 1-10. Didn't have a reservation but were thankful to find this hotel. The 2 bedroom suite is very nice and spacious. One bedroom had a king bed and the other, 2 doubles. 2 full bathrooms. Great Value.

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

We have stayed here several times over the years. The location is just off IH10 and Walden which is just far enough to alleviate some of the I10 traffic noise. AAA rates make it more affordable. I was not recognized as a Platinum member by the trainee who worked reception. I was not given an upgrade but I did receive... More 

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Dickinson, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2015

This hotel is in a great location off of the I-10 freeway. My wife and I stayed in a suite with an awesome view of the hotel lobby. The rooms are in an outer perimeter with a waterfall in the hotel lobby and had in room refrigerator, microwave, and coffee maker. The buffet breakfast was great! The front desk hotel... More 

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Long Beach, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2015

Nice interior, comfy beds, excellent housekeeping staff, particularly if I recall Billie Jo, 4th floor attendant, keep room nice and clean, always paying attention to what needed to be restocked. Do not plan to do business transactions in room via internet WiFi the worst I have experienced.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear debbiewash, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding housekeeping and the bed. However, we’re sorry we fell below your expectation regarding the internet service. We will address this concern. I assure you that the feedback of our hotel will... More 

Senior Contributor
22 reviews 22 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 15, 2015

Came to town for a funeral with my two daughters and sitter for a quick overnight stay. Booked online through website snagged a room for 99.00 with a 10.00 extra fee for buffet breakfast for myself and sitter kids under 12 eat the Buffett free which is always a great bonus for me. Check in was smooth Megan S supervisor... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear AKA77056, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We are truly touched and grateful for your very kind review. We hope that other travelers will find your comments beneficial. However, it is unfortunate to see that this stay was not up to standards particularly with the smell... More 

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