When I arrived at this hotel for a business trip they wouldn't let me pay cash and had me put a hold on my debit card until I left 3 days later. I get to my room and it had been used by someone who apparently had to do #2 and didn't clean up after themselves. As the night went... More

When I acquired this hotel through Priceline's "Name Your Own Price" program, I was nervous. The reviews were less than stellar. However, this hotel featured many upgrades (ie. new upholstery in rooms, flat-screen TV's, etc.), and I could tell that the management was working hard to counter those reviews. While we didn't eat in the restaurant or swim in the... More

I was very concerned when I ended up with a reservation at this property. I used a third party hidden name sight because I was just going to Beaumont to attend a party- I did not want to spend a lot of money. I almost selected to lose my money and book somewhere else. The rooms were clean on the... More

I checked in on 11/23/11 and stayed for 3 days tooo long. The hotel looks nice but it is out dated and full of bugs, Roaches and bed bugs. I am am home now and still itching. I am going to the doctor for a tenance shot ! More

The room was the best one of my trip. Used the hot tub, which was adequate. They also have a work out room with some limited equipment. Be aware if you choose to pay in cash, they will require a $100 deposit for anything you might order (like room svc) It gets refunded at check out. Otherwise they will charge... More

I walked into this hotel and couldn't believe how old it was. I was treated rudely at check in and when I got to my room, it was dirty and stank. I tried to check out but the front desk manager refused to let me and went ahead and charged me for a night's stay. On principle, I ate the... More

This hotel is more of the older style Holiday Inns with a large atrium. I enjoyed it and found the front desk very friendly and helpful. Rooms were smaller than some of the newer hotels, but it was clean and had plenty of amenities. I would definitely recommend this hotel for anyone staying in Beaumont. More

I recently had my wedding ( ceremony & reception) in one the ballrooms and was absolutely pleased with the whole experience. The sales and catering staff helped me every step of the way by providing me with a list of vendors to help accomodate my destination wedding. I could not have asked for a better weekend. My husband and I... More

We had a banquet there and I saw the MANAGERS eating our chicken wings. We could not even get to-go boxes for our food that we paid for. Would not book here NEVER again. More