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Holiday Inn Beaumont Plaza

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3950 I-10 South at Walden Rd, Beaumont, TX 77705
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Holiday Inn Beaumont Plaza
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152 Reviews from our TripAdvisor Community

Traveler rating
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    49
    33
    22
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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little rock, ar
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Rooms are good staff is friendly. Restraint on site and the food is good. The working man can't go wrong here. Great bar in the lobby. Plenty of parking. Breakfast is not free, but is excellent. Great rates.

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear valued guest, thank you for staying with us and the generous comments. We appreciate you business and please stay again soon. More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Checked in on a Saturday evening for a last minute one night stay in Beaumont. Check in process was good. The lobby was VERY busy. Little league baseball players everywhere, and parents drinking beer in the lobby. Stayed on the second floor and I was really worried about the room. It was spacious, with a large bathroom, but very old... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear loyal guest, We are very sorry for the actions of our fellow guests; we are working on new ways to curb the activity of the children. We appreciate your business and want to see you again soon. More 

Travelers are raving about these Beaumont hotels

New Orleans, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago

Although repeatedly requested for 2 queen beds during the reservation and assured that was what I was getting, when I got to the room they had full size beds. The beds are hard and uncomfortable, especially when trying to fit two people on a full size bed. When I called the reception about it I was told the whole hotel... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Loyal Guest, We truly apologize for the atrium music; we will lower it after hours. We thank you for your business and hope to see you again. More 

Twin Cities, USA
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in town on business. All the rooms go around a giant atrium, with a large fountain that makes LOTS of white noise. They do shut it off eventually. All the staff that I engaged with were courteous and polite. The front desk seemed bogged down with customers. Every time I walked by, there was a line of at least... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear valued guest, Thank you for staying with us. We appreciate your business and we hope to see you again soon. More 

dallas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

Very nice and stylish furnishings. Lobby is beautiful. They upgraded me free to a suite because I am a platinum rewards member. The staff are very nice, helpful and friendly. I loved my stay! I will stay here again when im in the area.

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Having Fun I, We are pleased to hear about your stay here at the Holiday Inn Hotels & Suites. We are continuing to strive to make every guest stay great. Thank you for you business and honest comments. Please come again. More 

Pueblo, Colorado
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 18, 2015

Nice clean rooms and good food. The room was clean and well appointed. We wanted a room with a roll-in shower, but it seemed the hotel did not have them - the front desk person wasn't clear if they were taken or not there at all. This facility allows pets! The lobby fountain is really really loud. Pretty, but loud.... More 

Was this review helpful? Yes 1
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear David R, We appreciate your business and your honest comments about your stay. We are happy to hear that the room service, pet friendly policy, good food and clean room met your expectations. However, I do apologize for the misinformation about the what our different room types consist of and whats available. We will use this as a tool... More 

Natchitoches, Louisiana
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 27, 2015

I have stayed here twice while visiting Beaumont on separate occasions. Each time I have stayed here service has been excellent. The room has been extremely comfortable as well. There was a mix up with my room but the manager made up for it with an upgraded room, so I have no issues with the mix up. Everything was clean... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Whitneyleann07, Thank you for being a loyal patron of our hotel. We appreciate your business and your helpful tips and comments. We are happy to hear that we provided excellent service and a clean comfortable quiet room consistently. However we do apologize for the room mix up but pleased to know our staff made it right. Please come again... More 

Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed April 22, 2015

We attended a wedding in the area so we stayed at this Holiday Inn for one night. The hotel is old and noisy, staff is slow and not very helpful. The rooms are old, not well kept and do not feel clean. Usually we have a good experience at Holiday Inn hotels, however this hotel is the exception. Staff seems... More 

Was this review helpful? Yes
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Vivieyra, Here at the Holiday Inn Hotels and Suites, we sincerely apologize for stay that you had with us. It is obvious that we have failed you and your expectations. We will use your comments as a learning lesson and teaching tools for our staff members to better serve our guests. Please visit us again soon. Thank you. More 

Houston, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 7, 2015

Do not sleep comfortable on the bed because the bed became the bowl. The bed needs new bed. If you wanted to order foods to bring in the lobby to eat, and you wanted to order drinks from the bar. Unfortunately, you are not allowing to eat in the lounge while you drink at the same table. Have to sit... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Pagibig2015, Thank you for your review regarding your experience at our hotel. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations particularly the bed type received and your dining experience. We would love to welcome the... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 6, 2015

I admit I did not expect much being in the Beaumont Texas area, but this property went far below any expectation I might've had. Check-in was fairly easy they did upgrade our room per our IHG status. But that's where the good ends! Our first room albeit very dated was clean but as my wife set her purse down on... More 

Was this review helpful? Yes 1
Theresa C, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, We truly apologize for the substandard conditions you endured on your last hotel stay with us. We continue to strive to meet and exceed our guests expecations but we obviously failed you on this visit. We want to thank you for your honest comments and we will use them to better train our staff. More 

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