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Holiday Inn Beaumont Plaza

3.0 of 5 3950 I-10 South at Walden Rd, Beaumont, TX 77705
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Holiday Inn Beaumont Plaza
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Holiday Inn Beaumont Plaza
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123 reviews from our community

Traveler rating
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    38
    28
    16
    13
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28
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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texas
Top Contributor
106 reviews 106 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Begin with the check in. Very poor think this person was new without experience. Person was polite and friendly but just did not seem to know what she was doing. She was certainly improvement over the person who was or acted as in charge. Very rude and did not know what she was doing. The room needs to be updated.... More

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Texas
Top Contributor
68 reviews 68 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked at this hotel because is where convention was held. Knowing many, many convention attendees would be attending, the hotel had only two smaller size rollaround carts for luggage and little staff. No cart was available so had to make many, many trips between car and 8th floor room. In addition, checking in was slow due to limited staff to... More

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Livingston, Texas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff at this facility was helpful, friendly and professional. The facility itself, while it has a nice lobby has stained carpet, the bathtub was badly repaired, and the ceiling in the large conference room is stained, dirty and looks like it could fall in. The breakfast buffet is ridiculously expensive for the lousy selection they offer.

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IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Susan M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regrading our staff. However, we’re sorry we fell below your expectation regarding the carpet condition, bathroom condition and cleanliness which was unacceptable. We will address these concerns. I assure you that... More

West Columbia, Texas
Top Contributor
96 reviews 96 reviews
72 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a convention hotel, it is accommodating with meeting rooms. The restaurant is closed after breakfast so we has to order food from the bar when it is open or leave the building. Our food ordered at the bar took about 30 minutes to be delivered. In the room, there is a breakfast card to hang on the door but... More

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IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear LeitaLuetta, Thank you for taking the time to share your feedback regarding your experience with us. We appreciate your comments as it helps us in our never ending task to better ourselves. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on most of our amenities... More

Plano, Texas
Top Contributor
128 reviews 128 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I felt it was important to review this facility as it has gotten some tough reviews, and I'm sure some of them were deserved. However, I did have many friends who were in town at other facilities and we definitely had the best place out of all of them. So I hope this doesn't offend the Holiday Inn folks, but... More

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Nashville, Tennessee
Top Contributor
94 reviews 94 reviews
86 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 22, 2014

I stayed here for one night on business. The check in was great- super friendly people at the desk. The location is OK. On one hand, there are a ton of chain restaurants close by including a Papadeaux's across the street. You need to drive to all but the Pappadeaux's because they are along the highway with no sidewalks. The... More

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IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear TDbusiness, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from... More

Humble, Texas
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 21, 2014

Booked a 3 star through piceline knowing I would get one of two 3 stars in the area. Got the Holiday Inn and I was glad. The honored my IHG card with perks, and provided a very pleasant stay for my 2 evenings. I got to enjoy the happy hour Monday evening and meet several fellow travelers.

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Louisiana
Top Contributor
63 reviews 63 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed August 17, 2014

People screaming until 3:30 a.m., staff was unable to get control of the many baseball players who had some sort of convention here. Despite the noise, I awoke to discover I had been bitten twice during the night. Upon check out, I showed the manager a bit on the side of my knee, the other bite was in a place... More

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IHGCare, Guest Relations Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear bayougirl68, Thank you for taking the time to share your feedback about your recent stay with us. It is great to know your concerns were addressed during your stay. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your inconvenience with the noise. We take all feedback... More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

VERY AFFORDABLE! Beautiful hotel with a very friendly and helpful staff. The room service tastes great. Must try the Gumbo. Alcohol at the bar is a little high, but very convenient. My family stays here multiple times a year. We recommend to every one.

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New Iberia
1 review
5 of 5 stars Reviewed July 8, 2014

Monica: Thank you for taking time to send me this email. It means a lot to my staff when they get a compliment. Cassandra is a great front desk agent and she loves her customers and taking care of them. I will definitely see that she gets a copy of your note. I'm glad you all had a wonderful stay... More

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Additional Information about Holiday Inn Beaumont Plaza

Address: 3950 I-10 South at Walden Rd, Beaumont, TX 77705
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Beaumont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Beaumont Plaza 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Holiday Inn Beaumont Plaza Hotel Beaumont
Beaumont Holiday Inn

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