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Courtyard by Marriott Beaumont

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2275 I-H 10 South, Beaumont, TX 77705
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Courtyard by Marriott Beaumont
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Courtyard by Marriott Beaumont
Courtyard by Marriott Beaumont
Courtyard by Marriott Beaumont
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51 reviews from our community

Traveler rating
    6
    18
    9
    14
    4
See reviews for
13
7
4
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I stay in Beaumont quite often for work and depend on wireless service for work in the evening. The wireless at this hotel isn't great at all...the service goes in and out and is very slow. I stayed at the hotel for four nights and it was a constant problem. Work took me three times the amount of time to... More 

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Roy A, Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Guest, Thank you for bringing this very important issue to our attention, this most definitely does not meet Courtyard standards and we have our IT team currently looking into the situation. Once again thank you for the honest and open feedback. Roy Arline General Manager More 

Katy, Texas
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 16, 2015

I am a frequent Marriott customer (nearly every week) to many Marriott locations. Stayed in Beaumont for my child's baseball tournament. Although lobby has been updated, the rooms have not. Despite a change in liquor license, I was disappointed by the lobby staff not being prepared to provide beverages such as wine or beer to guests. No one managed to... More 

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Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Guest, Thank you for your open and honest feedback concerning your recent stay at our hotel. Please be assured that I am personally looking into the root cause concerning our level of customer service you received. Please accept my apologies on behalf of the staff, for this is not the normal level of service we provide and what our... More 

Mesquite, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 21, 2015

Checked into my room and the compressor on the AC was really loud. So I moved to another room and the first thing I noticed was a pair of earplugs on the nightstand. Uh-oh. Interstate 10 is right outside that side of the building and that's what the earplugs are for! This place is on its last legs as a... More 

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Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Value Guest, Thank you for taking the time out to inform us of your recent stay at the Courtyard Beaumont. I understand that the background noise could be very frustrating when you’re trying to get a good night sleep. Please accept our sincere apology for the noise you encountered during your visit with us. All of your concerns are... More 

Champaign, Illinois
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 17, 2015

Room was clean. Hard to find as hotel is listed as being on the Interstate when it was on the one- way frontage road. Therefore we decided to eat in their bistro that night. We ordered ribs and noticed that people were getting their meals but we were not getting ours. My husband checked and they said it would be... More 

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Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Loyal Guest, I would like to first of all, thank you for staying at the Courtyard by Marriott, Beaumont, Texas We do appreciate you for taking the time out to give us your honest feedback concerning your recent stay at our hotel. I sincerely apologize for your experience in our Bistro during your stay with us. Please know that... More 

Oakville
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed February 13, 2015

The good first, lobby was beautiful, the front desk staff were very nice and efficient the pool area and outdoor seating area was also very nice. The laundry facilities did the trick. The bed was very comfy and therefore I had a great sleep. The windows in the room opened and I love fresh air over a/c so that was... More 

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Roy A, Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Guest, Thank you for taking the time to give your honest feedback concerning your experience at out hotel, this is by no means typical, and all of your concerns are currently being looked into and shall be corrected. Roy G. Arline General Manager More 

Magnolia, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 28, 2014

This is a below average hotel and quite a disappointment for a Marriott property. The hotel is located just off I-10 and the highway noise in the room I stayed in was very noticeable when trying to sleep. Also, my room smelled like Raid. I should have requested another room, but was too tired to mess with it. I only... More 

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Plano, Texas
Top Contributor
91 reviews 91 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 3, 2014 via mobile

Sorry but this place feels like 1980. With the exception of the remodeled lobby, this place is in a time warp. Cleanliness is okay but the elevator had noticeable debris..needed to be vacuumed..sooo.nice people but this place is almost a dump

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Contributor
16 reviews 16 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 8, 2014

Beaumont does not have a wide selection of hotels, but as a gold Marriott rewards member I thought how bad could it be. I've stayed at Marriott properties everywhere and this is hands down the worst place I've ever been too. The lobby smelled, and the Marriott staff member checking me in looked incredibly sloppy and had tons of trouble... More 

Was this review helpful? Yes 1
United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2014

Usual Courtyard amenities- granite counters, small kitchen, comfy king bed. Family of 4 stayed here and the 2 teens used the sofa bed comfortably while we had the king bed in the adjoining bedroom area of the room. Right off of I-10, so it's convenient to travelers.

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Shreveport, Louisiana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

I felt welcomed when I walked through the door. I was checked in without any problems and Erica was real nice. I was on the 3rd floor and it was kind of stuffy getting off of the elevator but it was also raining, hot and humid. My room was clean and the bed was very comfortable. I did not get... More 

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