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Courtyard by Marriott Beaumont

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2275 I-H 10 South, Beaumont, TX 77705
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1 room 1 guest
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Courtyard by Marriott Beaumont
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is average. It is obvious that the hotel is older and they have done a nice job remodeling the first however the rooms are average at best. It was not what I expected from a Marriott hotel. There was drywall issues at the exhaust fan and the restroom ceiling light was falling out of the ceiling. Additionally, there... More 

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Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. General Manager More 

Jackson, Mississippi
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is situated directly behind a Fairfield (?) Inn, it was a little hard to find at first but is right on interstate. Good for overnight, does have a pool and hot tub. Staff very accommodating and nice. Ice machine not working, walls TOO thin above and to side. Not a place I'd stay for more than overnight.

Was this review helpful? Yes
Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Thank you very much for the open and honest feedback, please note that the issues you pointed out have been corrected. Thank you Roy Arline General Manager More 

Leander, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

This month has for my family been a terrible one. We have had two major deaths in the family, and we had to go to East Texas to bury our beloved Grandfather. Since it was last minute initially we decided to stay with family for the 3 days we were going to be in town. Unfortunately, I have a serious... More 

Was this review helpful? Yes
Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Roy Arline General Manager More 

Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 9, 2015

My family and i recently stayed there for a family reunion weekend. The hotel was great. There were absolutly no complaints about this place at all. The front desk attendants made everyone feel very very welcome and feel at home. We were in 8 rooms and everyone had a great stay. The rooms were very cozy and the ac was... More 

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Roy A, Manager at Courtyard by Marriott Beaumont, responded to this review

Awesome! Glad we were able to exceed your expectations......see you next time! More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 6, 2015

Let me start by saying a few positives; The beds were good and the service and food in the Bistro were excellent. Now, the negatives. The bathroom in the room was horrible. The tile was pulling away from the shower enclosure, the wallpaper was peeling and patched badly in places, there was mildew on the ceiling, tiles in the floor... More 

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Roy A, Manager at Courtyard by Marriott Beaumont, responded to this review

We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Roy Arline General Manager More 

Travelers are raving about these Beaumont hotels

Louisiana
Level Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed May 28, 2015

I was a bit concerned after reading all of the negative reviews about booking this hotel. But I decided to give it a try and I AM GLAD I DID! The property is very well maintained, although it is one of the original courtyard hotels, but it is by no means worn down. The lobby is completely redone, and there... More 

Was this review helpful? Yes 1
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 1, 2015

I almost exclusively stay at Marriott Courtyards when traveling alone because of the Bistro. The lobby is newly remodeled but the rooms are neglected. The furniture looks more like Motel 6. My dresser looks like something has been chewing on the bottom, the sofa table is too dinky and has marks all over it, and the arms of the couch... More 

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Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Guest, Thank you for taking the time out to inform us about your recent stay with the Beaumont Courtyard. We pride ourselves on having a five star staff, clean rooms, and a home away from home experience, but unfortunately we have fallen short of that during your visit with us. Please accept my apology for not meeting your Marriott... More 

Beaumont, Texas
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 27, 2015

I often use name your own price on priceline and have received this hotel twice. I really do not have any major complaints. The room has always been nice and the service has always been exceptionally friendly to me. The internet can be slow at times as previously mentioned, but that is not my main point in coming to the... More 

Was this review helpful? Yes
Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Thank you very much for you kind comments, I will be sure to pass your thoughtful words on to our hard working staff.....thanks for choosing Courtyard! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 23, 2015 via mobile

I stay in Beaumont quite often for work and depend on wireless service for work in the evening. The wireless at this hotel isn't great at all...the service goes in and out and is very slow. I stayed at the hotel for four nights and it was a constant problem. Work took me three times the amount of time to... More 

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Roy A, Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Guest, Thank you for bringing this very important issue to our attention, this most definitely does not meet Courtyard standards and we have our IT team currently looking into the situation. Once again thank you for the honest and open feedback. Roy Arline General Manager More 

Katy, Texas
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 16, 2015

I am a frequent Marriott customer (nearly every week) to many Marriott locations. Stayed in Beaumont for my child's baseball tournament. Although lobby has been updated, the rooms have not. Despite a change in liquor license, I was disappointed by the lobby staff not being prepared to provide beverages such as wine or beer to guests. No one managed to... More 

Was this review helpful? Yes 1
Roy A, General Manager at Courtyard by Marriott Beaumont, responded to this review

Dear Guest, Thank you for your open and honest feedback concerning your recent stay at our hotel. Please be assured that I am personally looking into the root cause concerning our level of customer service you received. Please accept my apologies on behalf of the staff, for this is not the normal level of service we provide and what our... More 

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